Scott and Greg welcome Donna Mullins, Elliott Paige, and Amar More to the Supply Chain Now Studio in Atlanta, Georgia.
[00:00:05] It’s time for Supply Chain Now Radio. Broadcasting live from the Supply chain capital of the country, Atlanta, Georgia. Supply Chain Now Radio spotlights the best in all things supply chain the people, the technology, the best practices and the critical issues of the day. And now here are your hosts.
[00:00:29] Hey, good morning. Scott Luton here with you live on Supply chain now. Welcome back to the show. What a great show we get light of day. Once again, we’re gonna be featuring air cargo leadership from the world’s best airport, along with a big supply chain partner of theirs that helps make things happen. Some more on that in just a minute. On a quick programing note, like all of our series on Supply chain, now you can find our replays on a variety of channels Apple podcasts, SoundCloud, YouTube, Spotify really? Where roski podcast Froome. As always, we’d love to have you subscribe. So messy thing. Let’s think a few of our sponsors that allow us to bring these best practices and innovative ideas to you. Our audience. Cap Gemini. U.S. Bank Apex, Atlanta ProPurchaser.com. Many more. You can check out each of our sponsors on the show notes of this episode. All right. So no fearless co-hosts here today or we’re flying solo, but we’re in good hands. We’ve got an outstanding panel. We’ll introduce those right quick. Mr. Elliott Paige, airport director, air service development with Hartsfield Jackson, Atlanta International Airport. Elliott, how you doing? I’m doing great. Thank you. Great to have you back. I think you were here last. In late December? Yeah, just Christmas. Just before Christmas. I think we published UPS said a few weeks back to great fanfare. Folks really enjoyed, you know, I think for as folks fly in and out of these as these these huge airports and they get where they want to go sometimes sometimes air cargo and everything else that the airport does to drive global supply chain can be a bit of an afterthought.
[00:02:05] So I’m glad we were able to kind of bring you so our audience is ahead of the pack and it’s not an afterthought. Know, I really admire Leo’s innovative leadership down there. So more on that to come along with it. Elliott is Donna Mullins, CEO. Mullin’s International Solutions, which has been retained as a senior consultant for Logistics at the world’s best airports, have done your work. Good morning first. Good morning. Good morning. Thank you for having us back. Great to have you back. We heard your story, kind of your journey in December as well. It’s really neat to see your top leaders team up to continue to drop innovation at a, you know, an organization or an entity, you know, a huge cog in the global supply chain that’s been leading for so long. Right. Yeah. And we’re not sitting on our laurels. We continue to get better and better. I mean, that’s the name of the game, right? OK. So along with you all today, you have brought a more good morning, director, CEO of Collee Logistics Solutions. Amarr, how are you doing?
[00:03:06] Hey, I’m doing great. Thank you so much for having me on the show.
[00:03:09] Glad to have you. You. Your ears may have already been burning because in some of those earlier shows and someone’s earlier sidebar conversations, a lot of your contributions were talked about. So it’s great to have you in studio with us and and learn more firsthand. Pleasure. And I cannot wait to share with our audience your your incredible world record breaking travel schedule.
[00:03:33] And, you know, some times I speak in Habour hyperbole. Right. As I said that we’re not today. It’s gonna blow your mind. But good morning.
[00:03:41] Great to have you here in Supply chain City, Atlanta G-A. OK. So for starters, I want to go around kind of go around room. And Amara. We’ll start with you because. Because for starters, kind of we want to get the Reader’s Digest version of your background and a little bit more about yourself and what you do. So. So tell us tell us more about Amarr more.
[00:04:01] Ok, well, thank you so much. You bet. So I’m I’m moody. I’m the director and CEO. I mean, literally now with Sam, the chief entertainment officer of Kali Logistics.
[00:04:17] So I’m on the panel of United Nations for trade facilitation. Experts insisted then. And then along. Have you’ve been on that panel about two years now? Okay. And then I’m also one of the board members of the International Air Cargo Association, which is headquartered in Miami. Scott Luton Yakup. Mm hmm. Apart from that. Yeah. I mean, about Karli Logistics, you know, Vienna technology company, as the name suggest, focused on the Logistics industry and our region is essentially to empower and integrate these different elements of the Supply chain Logistics value chain. And two very important words that empower and integrate and integrate is what we have been taught. On the show, you know about the community system, so integrating the different stakeholders and empowering them is giving them technology to digitize their operations, you know. So that’s what we do. Personally, I’m an electrical engineer and an MBA in Supply chain management. So this is really fascinating to be here on this show.
[00:05:18] And it’s a deadly combination. Amarr Deadly combination.
[00:05:23] But I like that that integrate and empower that that best get beyond kind of how you defined it. There’s so much there, right? Especially in in 2020 and beyond where, you know, things are evolving so quickly. When I think of empower, I think of leadership in workforce and how we’re we’re making sure they have the information they need to make decisions as fast, good decisions as fast they need to in today’s environment, right?
[00:05:49] Yeah, absolutely. In fact, you know, just to sort of elaborate a little bit on these two words. So, OK. I mean, if you take an air car with Supply chain, I was talking to my teenager child. Right. And I was telling him that to move one piece of cargo. And you have 30 types of documents. Hundred and twenty four copies of paper and 200 signatures still happening in this world.
[00:06:14] And one in one in any international air cargo shipment, I.
[00:06:19] Because it’s going from exporter to trucker to forward to talking again to customs roca to ground handler customs to chambers of commerce in so many other stakeholders out there in the supply chain. Right. And the funny part is, you know, most of the data on these documents is the same shipping name and it is consigning them. And there’s a number of packages read volume. Right.
[00:06:42] And so you’re saying I shouldn’t be one in about moving one small pallet to Las Vegas.
[00:06:48] All right.
[00:06:50] That’s a story for a different time. Well, we’re going to circle back because we’re going to talk more about a lot of what you’re minch what you’re alluding to and mentioning and how it plays into what’s going on at ATF. So thanks for being here. So, Eliot, let’s let’s remind refresh our audiences memory of who you are and what you do. So tell us more.
[00:07:13] Well, I’m Eliot Page. I’m the airport director for a service development. And that really means business development for the airport. So I work on attracting new routes to the airport news and connecting us to new cities for both cargo and passenger. So I talk a lot with a variety of airlines, airports from all over the world and an juvera and also internally a lot of different stakeholders. I’m engaging with the trucking community, the freight forwarding community, ground handlers, anyone that needs to ship anything via the airport. I’m talking to them and I’m trying to figure out, you know what? What are some of our challenges? How can we improve our efficiency? How can we be better, better serve them by recognizing that the airport is there to serve its community, both passenger and cargo. And so, you know, we see ourselves as facilitators. We’re facilitating business. And once we help the community to make money, we make money as well.
[00:08:15] So it is important, which is important. It keeps everything going well. Yeah. Yeah. When you were here last, one of the things I learned about you that I didn’t know last time when I saw you presenting at some of the events out in town is your international trade background, your international government background. And if you could address how important that is when you’re when you’re you’re basically serving as an an ambassador or to make things happen when the world’s the world’s busiest airport.
[00:08:45] No, no. I mean, I always tell my my colleagues and staff that we are ambassadors for Atlanta. I mean, I’m I’m originally from Antigua and the Caribbean. And my background involves, you know, working at the World Trade Organization in Geneva on a variety of things, including that an agreement on trade facilitation. And it always amazes me. I tell some of my old career colleagues that I worked on disagreement with. You know, they I was negotiating that agreement with them. And today I am implementing the agreement. On the other side. So it’s interesting to be on both sides of it. Yes. And but yes, indeed, we are ambassadors for it for Atlanta and for the Saudis, where we’re selling the city and we represent what makes this city great. And this is why we are doing some of the innovative things that we’re doing, because the city naturally attracts this, given its its advantages. But we do want to take advantage of those that those advantages and and make us even great and well put.
[00:09:52] And we’re going talk about some of those things you’re doing to continue to push continuous improvement and the capabilities and the capacity. Of the Atlanta airport here just a second. All right, so Donna Mullens, good morning again. Great to have you back. So let’s refresh, are our listeners understanding of who you are as well? So tell us more about yourself.
[00:10:14] Oh, well, excuse me. I’m president CEO of Mullin’s International Solutions. We’re a consulting firm for international businesses. Whether you are a moving cargo, clearing cargo or trying to purchase cargo, we. We work with many entities in the supply chain. And we are very excited and honored to be working with a colleague, Logistics in the Atlanta airport to implement what I have lovingly called the ace for landside transportation. So Ace Ace, Ace is a government term automated commercial environment. And that’s the single window for communications with importers, exporters to the government. So the Collee air cargo system is ASW for transportation. It really does make a single window to connect all of the players and that’s that’s moving car get.
[00:11:05] So so I’m I’m consulting with them and seeing what we can do to help make air cargo move that once it arrives, more effective, more efficient and more expedient.
[00:11:15] And your background is steeped with lots of import export experience. Right.
[00:11:20] I think I was born into they said hi. How do you do?
[00:11:26] I started to work with an importer. So I’ve got the import side experience. And then I went to work for a customs broker and freight forwarder. And now I have Mullin’s international relations. So we’re doing the consulting. But yeah, I’ve I’ve been in this international arena since I was 18 years old. So it’s really something that I’ve grown up in and I’ve really watched that all changes.
[00:11:47] Well, in the experience that that bringing the experience of this collective panel brings a table, you know, we are working through challenges that are very complex, right in in this environment that doesn’t give you three weeks to do anything hardly right. So I’m sure that the experience 3L brings to the table and your leadership capabilities that helped make things like the Atlanta car air cargo community system happen, which we’ll talk more about here in just a second. All right. So now we’ve given our audience a sense of who Donna Elliott in MA are. Let’s talk about how we’re collaborating, especially between Cali, Logistics Solutions and the airport. So where can we start with that and what can we. Where did that maybe where did the relationship start?
[00:12:41] Well, maybe I’ll start. So Atlanta Airport, we got together first with Amsterdam, skippered airport in the Netherlands. And we talked about building what we call a trade corridor. And that basically think of it in the sense that if you have two airports where both have equal standards and you have a carrier, common carrier between those two airports, you can basically make yourself the preferred airports in both ends of that that that route to to move anything. And skippered thought being, you know, involved in trade for a long time and Atlanta giving its connectivity to over a hundred and fifty cities nationally and over 70 cities internationally, that it would be a great partnership. So we started work on that partnership. And one of the things deficient in Atlanta was that Sipple Amsterdam had a new cargo community system and we didn’t. So that’s one of the first things we decided to work on was an air cargo community system. And I wanted the conferences. I think it was at Tiankai conference. I was introduced to Amarr and we started to talk about it. And and, you know, we said, well, could you help us out? Could you come to Atlanta and and invest in helping us to develop this system? And, uh, inter interestingly, this is where in January 2020, exactly one year ago, Amarr came to Atlanta and he had a we had a you invited a bunch of stakeholders, people who have never heard of this thing. This animal called an air cargo community system. And we invited him to the airport. We sat in a conference room and Amarr, you know, gave his presentation. And right then then when we said when we showed them how they could save money, save time, because, you know, they were truckers who are stuck in traffic for stuck on getting into warehouses sometimes for hours, eight hours. And, you know, timing out. And, you know, how could we improve all of this? And when they heard the solution, they said it was like, could we start next Muraca moment?
[00:14:51] Yeah, we start next week. And so we’ll know we can start next week.
[00:14:55] But week we can start implementing this system and, you know, teaching. How it works. And then we spend the next couple of months with a small group of private sector officials from, you know, trucking companies, freight forwarding companies, growing them and companies, and they got together and decided to take the risk of implementing this new system that they never heard of and trusting Amaan Kylie and trusting their long history, trusting us as the airport and, you know, the support that we put behind it. And fast forward a few more months and November 14, incidentally, my birthday.
[00:15:35] We launched the first air cargo community system, India in the Americas, in India and certainly not America. And immediately upon launching that, you know, a bunch of other airports started calling us about themselves, starting similar a similar system. So it’s catching on. And like I said, in a way, we are leaders and we’re happy to be leaders. We’re happy that the airports are signing on because it’s it’s better for all of us. And airports have the airports and networks. Right. And, you know, nodes for networks. And so as each airport becomes more efficient, passengers become happier and people involved in cargo becomes happier. So.
[00:16:17] So. So even to one of her, I’m hearing there is even even leaders need sparks. Right. And it sounds like a ma when you when you all met at the Geoghan’s Yaka. Right. Yaka, which is an international air cargo association mukherji right. Now, is that spark from that initial conversation? And then you brought Amar and some of his thoughts and innovative thoughts to Atlanta with the group of shareholders. And that’s what helped get this snowball going to when you implemented North America’s first Atlanta air cargo community system, which arguably could be the America’s first. Right. It is the Americas. November 14th. And it is changing just in two and a half months time. It’s helping so many more people, especially local transportation and logistics providers, do business and move stuff in partnership with the airport. Mark, this is this. Do you have a long does this your long track record of being that spark internationally? Tell us more. No.
[00:17:19] I mean, it it’s not about me or us bringing in a spark. It’s just about somebody who looks at the supply chain, this segregated, you know, bunch of blocks and coming out and trying to put an order there. Right. I mean, that appeals to everybody, as Elliot said. Just just one year back when we had about 60 people in the room from different segments of Supply chain. Donna, was that right? Yeah. And the moment they understood the concept, you know, there was no selling required. I mean, you know, everyone said, yes, we want it. And, you know, that’s what it does, because as I was telling you at the beginning of this conversation today, we still have a lot of paperwork. And that’s that’s not just America. It’s everywhere. Right. In the Supply chain. And that’s the nature of supply chain. Different parties get involved and that’s how it becomes. So if you have a tool that eliminates this paperwork, eliminates these delays, and that’s something that people want and we see this catching up big time globally dirty dog.
[00:18:23] Go back to what you shared in the first segment. There are over 30 documents, I think you said over 120 pieces of paper, yet over 200 signatures.
[00:18:32] Holy cow. Half. Can we cut through all that right now while still protecting your body?
[00:18:37] Right. The passengers and the shippers and the receivers and all that stuff. So, Donna, what did you assess? Clearly, you were part of the the the Jerai Council that met a year or so ago, right? Yeah. Well, give us your take on that kind of how this evolved.
[00:18:52] And I was tremendously excited. You know, I think I mentioned in our first podcast that being from Atlanta, born here, raised here, still here, and I was just a static that this was going to kick off in my hometown. You know, we I just was at the Air Cargo 2020 conference. And one of the things that they talked about is that an air shipment averages a 96 hour transit from door to door, and 80 percent of that is spent on landside at on the ground, the handling, the waiting, the staging and so on. I determined on my own that probably 90 percent of that 80 percent was truckers waiting to pick up or drop off cargo. And we really do as as a marsat, we have kind of a deep, fragmented supply chain. And so this is an operational system that and and does that and it kind of puts it together in the single window. You know, like I said, I’m I’m kind of calling this the ace for landside transportation. And that’s really what it is, because it does make a connection all the way from the landside at origin. To the landside and ultimate delivery at destination.
[00:20:02] So let’s demystify this just a bit. I think a lot of Supply chain folks can already, based on what each of you all shared, can already understand the value the Atlanta air cargo community system. But for those that that may be new to Supply chain, maybe they’re the recent college graduates or maybe they’re just new to the industry or or they might be completely not be practicioners that like learning about supply chain. Let’s talk about the value of something like the Atlanta Air Karkh Air Cargo Community System. So correct me if I’m wrong, but previous state, prior to this being implemented, a lot of trucking companies would venture to the airport right there on a Monday morning or Tuesday morning or whatever. It is unsure exactly that they would get business that day. So they go to the airport sometimes. To your point about waiting. They might would wait hours and hours and then not be necessarily a guarantee that they’d get a piece of business to ship and take care and drive revenue, stuff like that. So they may spend half a day or a full day at the airport, which is no one’s fault.
[00:21:08] It’s just it’s just a process. There’s waste in every process in business. So if I understand this correctly, with this system, the folks that ventured the transportation companies with his mom and pop or big companies can get a much better indication upfront before they decide to invest that time, getting to the airport, spend that time on site what the revenue opportunities would be. Is it that accurate?
[00:21:33] Oh, yeah, yeah. I mean, you have the technology. So you can tell as a trucking company freight forwarder that the cargo is there. It’s has actually arrived. You can tell how many pieces of arrived, whether or not it’s damaging. You know, does it need some extra security check? All of that is on the information. And then so truckers no longer have to show up, you know, kind of gamble of whatever cargo is there. Waste a lot of time, waste a lot of fuel, waste a driver because the date and time out waiting in long lines and congesting the roads.
[00:22:09] So for when you say Tom out. So for folks, it may not be familiar about the hours of service that that truck drivers have. Donna Sheer more about them. Why does that was timing out and why is the waiting such a critical part of the trucking world?
[00:22:24] Well, you know that the difference of being able to pick up in 30 minutes versus three and a half hours is does that importer get their shipment today or do they get it tomorrow? So. So from a manufacturing standpoint and from a retail standpoint, if I can get cargo a day earlier at the same rate that I’m going to get it tomorrow, I’m obviously this digitization is going to be fabulous for me now. Now I’m a license broker and compliance geek.
[00:22:52] So I.
[00:22:55] I really like the checks and balances that are in this system because there’s a lot of checks and balances. And, you know, without giving away any SSI, that’s what I lovingly call super secret information. But it’s really sensitive security information through TSA. This system actually allows driver information to be transmitted to the ground handler who is going to be receiving export cargo 90 minutes, at least 90 minutes in advance of that truck or arriving.
[00:23:24] And that’s so important because, you know, each driver can only drive a certain amount of time. These, what, 10 hours and 10 hours. And that those hours are like gold bars, right? Absolutely. Got to protect him. And to your point, because of some of the waiting involved, it may stop that shipment because of the window of time, right? Absolutely. So same day versus next day, that’s huge. We see it from a commerce standpoint, you know, even though we don’t necessarily need it same day or next day, we’re trained now.
[00:23:52] We want to have it even set pair of socks that you can wait for years to get. We want to get the order at this point. And you want it delivered to state. Yeah, it’s it’s unbelievable.
[00:24:01] And in industry in particular, you mentioned manufacturing production lines are waiting and maybe holding up parts for automotive or airspace or medical pharmaceuticals or medical devices. You know, 24 hours is an eternity. Critical. Yes. Credit. Absolutely. All right. So, Omar bringing you back in. Have you seen these systems? Have you been a part of implement implement implementations? I mean, in the cup of coffee of these types of systems internationally, elsewhere?
[00:24:30] Oh, yeah, absolutely. In fact, I would like to go to the genesis of Fair. This game from Jur Mumbai Airport is like what is most constrained airport on a single runway. They handle close to twelve hundred flights a day. Right. And it’s it’s incredible. And the city is just crawling around the airport. So there’s no place to expand cargo. And if you just take a Google Earth view of Mumbai airport cargo complex, you will understand that this small. Facility processes close to a million tons of cargo, and the only reason it does is this kind of system. Because let me explain this to you. You know, in the absence of such a system, the trucker is going to the airport. He’s parking the truck. He’s going to the documentation counter. And, you know, the documentation is happening there. Those 20, 30 minutes, you know, five, six more trucks are building behind it. Now, these kind of systems saying at lon’s information to the handling company so they can plan. So the daytime time, time is eliminated. That’s one thing.
[00:25:32] But they can plan their operations. They know between 11:00 to 12:00, I’m expecting so many trucks, this much cargo. This is going to be the special handling requirement. And they can be better prepared. So that element. So I think globally we see tremendous, you know, growth in these kind of systems. We ourselves are doing this in about seven, eight countries now.
[00:25:54] Ok. Wow. So what is the. And just a question to the panel here. What is the biggest challenge is one of the biggest challenges kind of bringing together the community in the shareholders, the stakeholders with the right term is to see the light and then work together to implement. Is that the number one challenge, you’d say, Eliot?
[00:26:16] Probably, yes. That, you know, trying to get everyone onboard on the same system sometimes is a bit of a challenge because, you know, you like any you know, like any technology, you know, like people who like what we’ve been doing forever.
[00:26:31] And once you insert change.
[00:26:33] But there’s like some people who by the you know, the iPhone that the debate comes out and others who will wait to see what bugs are there to to join later on. So it’s the same thing with the system. You have some people who had they have a big challenge. They have a big problem with control, congestion and efficiency. So they they want it. Any solution that they that’s they see logically works for them. They want to sign on today. Others want to wait to see, you know, does this thing really work? A little bit skeptical. They want to see others use it first and then hear their opinion on it. And so we have some some of those. And then you have others who are stragglers who, you know, they’ve been doing it this way for 30 years. It’s worked. We’re not going to change our system until they see everyone else has signed on. And they kind of want to jump on the bandwagon maybe, you know, a while later. Yes.
[00:27:22] So, Donna, what’s your take on what’s the baseball? Elliot shared some what you’ve observed in this project now you’ve been privy to plenty others. But what’s your take?
[00:27:31] I agree 100 percent about the onboarding. That is that is probably the challenge. And I think one of the challenges is, is not that everybody wants to be a guinea pig number one, but number two is a big concern, which is data security. Right now, we hear the biggest buzz word in what we’re doing. Anytime we’re digitizing anything is cybersecurity, cyber security and data is is gold these days. And so people are very concerned about what’s happening with their data, who has their dad, who can see their data, what are they going to do with their data? So one of that’s that’s to me is one of the challenges. And I’ll I’ll get back to me being a kind of a compliance geek is, you know, that’s one of the things that we have to take a look at. Because when we’re integrating these types of systems, we’re using private sector data as well as we have to use government data advising us entry numbers, release situation statuses, I.T. and when we’re doing exports. So we have all kinds of data that’s integrating into this to make a true digitization system that is a digital infrastructure.
[00:28:37] So, you know, like other industries are trying to do, create that digital twin of their operation and the information flow and all the different players that take me a massive project. Right. And and to your point, not only do you have cybersecurity concerns, which for everything these days. Right. But yet there’s a change management factor you’ve got going back to what you’ve told me, how you got early adopters, Elliott, in those folks have to kind of convince all the others to move along so that you can make progress as a as a group and as a community. Not knows. No. Sure. Shortage of challenges. AMAR Based on your experience with these systems worldwide, what are we not talking about? That can be some of the maybe just below the surface level challenges to making these things happen.
[00:29:24] I think it’s education. You know, having developed these systems in so many countries, what we realized is harder to do to Dorna spine. Yes, cybersecurity is a major concern because people, you know, they feel that they’re sharing the data.
[00:29:40] But but let me tell you that, you know, there are solutions available that, you know, there are seven layers of security. You know, for somebody to get to your data, it’s highly encrypted. And that’s what we found a winner for our community system. Second very important thing, we are not talking of the data that. Not exchanging today, just the means of exchange has moved from paper, which is causing all the delays and, you know, all the other issues to digital. So, you know, so it’s not that you’re providing some more confidential information here. It’s just more efficient ways of gathering information. So so it’s education, as you know. Yeah.
[00:30:22] Okay. Let’s shift gears before we go abroad. And we’ve just taken kind of the world in an supply chain biggest benefits. What we’re projecting with the Atlanta Air Cargo Community System is innovative. It is collaborative. It is the first of its kind in the Americas, North and South America. What are the some of the bottom line results?
[00:30:44] Elliott They were expecting to have your well, basically cargo cargo volume increases and being able to handle higher higher value cargo. Similar to what the example that I used in Mumbai. You know, we’re also we’re getting to the point where we’re gonna be space constrained.
[00:31:03] The airport cannot grow infinitely. You know, we we’re running out of land around the airport. Cargo needs to have access to the runways until a taxi way. So, you know, there’s a limit to how much of that we can do. I mean, we’re building we have about four big warehouses, around one hundred thousand square feet. And where we have a new project that’s we have an RFP coming out soon to build a whole new facility. And we call it a modern air cargo terminal. And after that, we’re stuck for a number of years. But this region and this airport is going to continue to grow for cargo. And the question is, how can we do that with limited space? So we need to improve our technology and the technology has to help us to move faster.
[00:31:48] And, you know, the big driver of this is us. Yes. Consumers. That’s right. We won, as you see to your point earlier, we wanted. Today we won it. We want to go on our phones and make our orders. And we wanted to appear on our doorsteps. You know, the same day when we get home from work. And for that to happen, all of that that single window that Donna keeps talking about, that has to work efficiently. We have to have all to the ground handling and all the operations on the ground and the truckers operating it up to optimal.
[00:32:19] And the way to do that is to use that goal and that goal of information that’s going to work itself into the title of today’s episode.
[00:32:27] We’re all thinking about it. All right.
[00:32:31] So, Donna, your take some of the bottom line benefits of this innovative Vetlanta air cargo community system.
[00:32:38] Well, some of the immediate benefits is efficiency, an expedition of cargo movement. It also is you know, the government is very large proponent of advanced data. And that’s exactly what the system does, is it give it it gives it data to all stakeholders. And probably the best thing is the upstream ability of the fact that the trucker doesn’t just show up at the dock and say, surprise, I have 20 airway bills to drop off or surprise I’m here to pick up. There is there is that advanced notification of what the trucker will be delivering or what the trucker will be picking up. Therefore, enabling the ground handler to make sure that they have the information that is needed if it’s a next port shipment to to receive the cargo, we need special equipment. If it’s an import shipment is being picked up, they can go ahead and in advance confirm that any of the handling terminal handling charge has been paid, that we do have the government authorization to move it and then they can pre-poll and start staging that cargo in advance. So the benefit more efficient and more effective cargo movement after it arrives or upon departure.
[00:33:41] Okay. So as we wrap up the segment, a more different question for you, because since you’ve been a part of these efforts internationally, other airports, I’d love to get your. If it’s. ABC Airport and ABC Country somewhere, and they have not invested and made a community system like this happen. Challenge them of why you do this? Well, I mean, what would you say to this airport that’s considering something like this?
[00:34:08] All right. So there’s several reasons. You know, airports generate a lot of economic activity. As you know, you introduced and Eliot also mentioned. Right. So they have a responsibility of growing cargo because you grow cargo to the airport, to the city, then, you know, there are more jobs created, you know, in the freight forwarding trucking industry, so on and so forth. Right.
[00:34:30] So any airport, one wanting to go, the cargo, you know, they really need to understand, you know, who are the largest shippers in consignment. Let me give you this example. One of these airports where, you know, we built it. One of the unintended benefits, because most airports have landlord structure here. You know, they’re not deeply involved. Unlike Atlanta. But when you build a community system like this, you understand who are the top importers and exporters. And then you go to them and make sure that, you know, you’re delivering their cargo to the terminal in three and a half, four hours. That’s what one of these airports did. And you know what happened? The exporters and importers redirected their cargo from other airports into this airport. And that that helps grow cargo business. Right. That’s a good thing. Yeah. Absolutely. Who doesn’t want to grow business?
[00:35:23] Fascinating story. I can’t wait to see. So it sounds like it’s been about two and a half months, I believe, up and running and already some early, early wins, early benefits. We look forward to having you all back in to talk about just the impact, especially in the first full year in 2020 that it’s making not just for the airport, but the global community, business community that uses the Atlanta airport to make business happen. So let’s take the scope back out for a second here and let’s let’s talk less as we kind of start and move towards the finish of this interview. I would love to get your takes on some of the other issues or trends or developments or innovations, whether it’s a world of air cargo or who will take a lot broader. You know, think about global Indian in Supply chain in that industry. What what’s most intriguing to you or what do you keep in your finger on the pulse of here lately in L.A.? We’ll start with you.
[00:36:18] Well, I’m paying a lot of attention to trade agreements. And you notice there’s some things that that impacts trade, which we can’t help. You know, you take unrest in Hong Kong and the impact that that has. We have flights from Hong Kong. The situation with coronavirus in China, we get a lot of cargo from China. A lot of our stuff that we order online are made in China and sent to us via our airport. So, you know, we I pay a lot of attention to any unrest that impacts an airport or a city anywhere in the world. Now, we’re connected to it because it’s going to have an impact on trade. For us, it’s going to have an impact on our manufacturing sector because they depend a lot on stability of these routes, stability of these cities and inefficient airports to get, you know, what is car parts when you know, when you when you take your car for you to get the engine checked and they tell you it needs a part, they have to order that from from somewhere. And that comes through our airport. And the longer it takes for us to get that part to you, to your dealer, your garage, you know, the longest in your Chevrolet.
[00:37:32] Yeah. Yeah. You’re walking. You’re walking everywhere. You know, you don’t have your car.
[00:37:37] So. So something is as personal as that is the way to bring it home.
[00:37:42] You know, we we have to pay attention to all of these these events and and try our best to alleviate the impact that they have on on movement of goods and cash.
[00:37:55] So many things. I’d love to pick up the dotted with you right there, what you shared. But for the sake of time, what we’re going to keep moving right along. So, Donna, same question to you. When you look at the global air cargo community or the global Indian supply chain industry, what are some other topics that really are fascinating to you?
[00:38:13] Well, you know, being a consultant for both Logistics and trade, we have to kind of keep our eye open on everything. You know, there’s there’s so many different free trade agreements, as as Elliot mentioned, that we have to pay attention to three a one tariffs, that we have to pay attention to such things that things that happen within trade that affect Logistics. So, you know, I mean, right now we’re looking at additional tariffs out of some of the nicest things that you can get out of France, you know, which obviously that trade deal will have an a barrier on Logistics. So we have to kind of look at a broader brush of a little bit of everything, really, because if a trade deal is going to have an effect, then it’s going to have an effect on Logistics as well, which we we service both the trade and the Logistics world. So we have to. Help them sort of forecast. OK. What do we need to do? How do we need to do it? Why do we need to do it from.
[00:39:07] Excellent. Ma.
[00:39:10] I think one thing that we need to keep our eye on is World Trade Organizations Trade Facilitation Agreement. OK. About 200 more than a hundred and sixty seven countries have signed. And this the gist of that agreement is removing the tariff and non-tariff barriers to trade. No tariff barriers, a political question, but non-tariff barriers is exactly what we’re talking about. You know, making the supply chain more efficient, you know, removing the unnecessary paperwork. I think that’s happening globally. So some of what we spoke about during the hour, he’s not going to be a value added. Ah, you know, you know, something like Alexievich, it is going to become a necessity because airports and boards have to create that digital infrastructure, you know, to make movement of goods faster. So I think that’s important. And as you mentioned, you know, visibility and the speed, you know, that the customer is expecting.
[00:40:04] These are two things, you know, that are going to drive the supply chain professionals crazy in near future.
[00:40:11] And we don’t need anyone else being driven crazy with the fact that we have to be crazy to be in. I think believe it.
[00:40:20] You know, I think so many folks, you know, present company excluded and love our listeners are in supply chain leaders and practitioners and whatnot. But I think a lot of folks that might be outside of supply chain. And but folks that use obviously e-commerce, they may not be. Not all of them, but a lot of may not realize just how many problems there have to be solved every day. Some expected, some unexpected to make things happen and make things move and get things on your doorstep so that, you know, you can enjoy those socks after 48 hours. What have you. Right. That is supply chain. Right. It’s just ongoing problem management. Almost change management. Is that right?
[00:41:04] I kind of joke and say the Reader’s Digest version of what we are is where travel agents for car get, you know, your travel agent. Make sure that you’ve got all your necessary papers, all necessary shots that get you set up on the airline, that get you set up on that vessel or off or wherever you’re going. And they make sure that you get to point to point to point and pass to all the governments that you need to to get there. And so I say that we really are that we’re travel agents for cargo when we work through all those points. We work through diversions. We’ve worked through changes. Oh, gosh, the boat’s not gonna call this port. Now, what am I gonna do? I have to reroute. Or that the aircraft to the airline canceled this week’s flight. Now, what do we do? So that’s just things that we have to do. And like you said, expected and unexpected. You know, some things we know it’s gonna happen, it’s going to happen. But then if for whatever reason, the flight has to be canceled because of some unrest or whatever. But then you have to find another way to still land.
[00:41:57] They got plan B and C, sometimes you get to the end of the alphabet. Agreed.
[00:42:05] Agreed. Omari, any. So you know, what I want to do here in a second is make sure that we understand our audience knows how they can reach back out each of y’all and learn more. I’m sure they’ve enjoyed this. Hopefully they’ve enjoyed this conversation as much as I have. Any final thoughts, Ma, before we do that?
[00:42:21] Well, I think, you know, there’s going to be disruption in Supply chain. You know, for too long we have been and this I always make it a quiz question. You know, the first day of cargo shipment. How many documents it towelhead to swap.
[00:42:39] So. So I think I think you’re going back there.
[00:42:42] I think, you know, in the next few years, we will see a lot of unnecessary documentation going of a we will see the speed that this e-commerce consumer is demanding. It has to be made. And I think, you know, technology is a big role to play and it’s proven it works.
[00:43:01] So, you know, some of these things in fact, we received two awards from United Nations for, you know, developing this kind of digital infrastructure.
[00:43:08] Really? Yeah, absolutely. Congrats. That’s big news. Absolute. OK.
[00:43:13] And that’s because you saw an unintended problems, for example, in India. There was a big taxation law that came in and back city funds were getting delayed. But because you had this integrated infrastructure and the same data was being reused, most exporters started getting the tax refunds we were getting earlier, four months later, the next day. Now, that’s millions of dollars of a label the next day. Nice. So talk about business expansion, right? Absolutely.
[00:43:40] Ok. So, Eliot, one final thought from you before we wrap up here.
[00:43:45] Well, I’ll say the word. The words global marketplace. And I think that’s kind of the business that we’re in at the airport. We’re in the business of telling manufacturers globally that we can help you connect. Globally, especially in the U.S.. So, you know, we’re on the passenger side, we’re connecting, you know, people across the world for both business travel as well as pleasure leisure travel. But we’re also moving goods across the world for small manufacturers. So you might be an SMB, a small and medium sized enterprise making a widget. And we can assure you that the world is your marketplace. True. Our our efficiency. And what that does is it creates global trade. It creates global prosperity for everyone who’s involved in production. And, you know, being being an economist by background, I I love the idea of creating jobs, creating growth, creating success for people who who, you know, who want to produce.
[00:44:55] Well put, well put. Everyone wins, you know, by advancing the industry and in and implementing things like the Vetlanta Air Cargo community system. So and so on that note, it will stay right with you will go round. How can folks learn more about the airport, about shipping through the airport and get in touch with you while you can?
[00:45:16] Our website is W W W Eighty Outcome. If you look for a service development on that website, you’ll find some information about what we do. You can also get me and I’m on all the social media linked in Facebook so you can always just look for Elliot. Page two. Well two TS and you’ll get in touch with with with me. And I’m you know, all our email addresses is basically our name. And yet that page at 80 AL.com and you know, feel free to send me an email with any questions. I do get a lot of questions about cargo and you know, just about anything related to the airport. You know, we try to answer them as efficiently as we can.
[00:46:00] Outstanding. Donald, how about yourself?
[00:46:02] They can find me on social media as well. I’m on LinkedIn, then Facebook. Mullins International Solutions. My email address is Donna at Mullin’s I a.l Solutions. That’s plural with an ass because we solve more than one problem.
[00:46:18] So Dan, I feel like we sit here a couple more hours. I’m going to fill up a book of things. I’m still filling the news. Always a pleasure. Thanks. Scott, appreciate it. Okay.
[00:46:32] Amarr more’, tell us more.
[00:46:34] How can folks get in touch with you and shewn so people can look up on our web site? W w w dot com Logistics dot com for more information on this kind of systems and other trade facilitation solutions that we’re working. I’m on social media, Facebook, Linked-In. They can find me on Facebook and LinkedIn and if they want to reach out to me on email, they can reach out on Amada Moody at Collee Logistics dot com. And obviously, if somebody wants to, you know, know more about this and we’ll call someone, they can always call my colleague Donna here.
[00:47:07] Absolutely. Yes.
[00:47:10] Outstanding. Well, I have really enjoyed this discussion with the three of you. Elliot Paige with the airport director, air service development with Hartsfield Jackson, Atlanta International Airport, Donna Mullin, CEO of Mullin’s International Solutions and a MA Maureen CEO of Collee Logistics Solutions. Thanks so much for the discussion and your your insights and congratulations on standing up. What’s going to be a outstanding transformational project for not just the airport with all the folks that do business with airports. So good stuff. So we’re gonna wrap up to our audience in just a few final announcements here. If you heard something today, you cannot quite find to be a Google could imagine or any of the resources that there are panel shared, feel free to shoot us. Note to Amanda, our CMO. Amanda at Supply Chain Now Radio dot com. We’ll try to serve as a resource for you as often as we can and come check us out in person. We’re gonna be in Vegas next week flying out the world’s busiest airport with the Reverse Logistics Association conference and expo. I’ll look forward to that. Reverse Logistics and returns a growing aspect of of in supply chain management. I’m sure we could have probably another couple our discussion on that topic alone. Learn more are l a dot org. That organization happens. We based in Atlanta global organization doing its stuff there. mutex. Of course 35000 of our friends neighbors coming to Atlanta for want for the western hemisphere.
[00:48:42] Hemisphere’s largest supply chain conference has been Hiers like to put it March we could March 9th and not only is it gamemode X, but on Tuesday, it clearly deals are getting happened just downstairs here. Vector Global Logistics. Love it. 20-20 Atlanta Supply chain Awards me host. mutex. On Tuesday the 10th. We are glad to be partnering with the airport in a variety of other business leaders to celebrate everything that can take place, everything that takes place in the global into in Supply chain community right here in metro Atlanta. CHRISTIAN FISHER, PRESENSE CEO Georgia-Pacific is our keynote and registration nominations and sponsorships are all open. There is free to attend Moto X, by the way. Some Modoc Shoko MDX Sherkin. And if you will learn more about the Supply chain Awards. Atlanta Supply chain Award WSJ.com. One last event the Association for Manufacturing Excellence is coming to Atlanta once more. Bringing their Lehne Summit. So here you heard three leaders talk about continuous improvement. Innovation, pushing the envelope, making things better. Dealio all the change and all the the skeptics that go with that, I’m sure. Well, Amy deals with all of that, especially in the manufacturing sector. So they are bringing their lean summit to Atlanta the week of May 4th. We’ll be there streaming live that first day. You can check that out on our Web site or A.M.E., dawg.
[00:50:05] Donna Scott, before we log off here, if if I could give a plug for the NCB F.A.A., you know where a big acronym world. That’s the National Customs Brokers and Forwarders Association. Their annual conference will be Las Vegas, April 19 through 22. And I am the airfreight subcommittee chair for the Transportation Committee. And we intend to have a panel on air cargo community systems. So we’ll be doing some some more exploration and discussions about these systems and how they work out there.
[00:50:34] Is there a u._r._l where folks can go or.
[00:50:36] Yeah, in NCB FAA dot o. RG Your yes. They can reach out to me. Awesome. Perfect. Thanks a lot.
[00:50:42] Sounds like a great event. Lots of air cargo leadership power here at this table. I’m glad to rub elbows with each of y’all. Big thanks to Elliot Paige. Donna Mullins and Amar Maureen for the conversation here today to our audience. Check us out. You can check out upcoming events, replays over interviews, other resources at Supply Chain Now Radio dot com. Be sure to find us on Apple podcast. SoundCloud, we’re Bielski podcast from but also subscribe. So you don’t miss thing on behalf of the entire team. Scott Luton here wishing you a wonderful day and we will see you next time on supply chain. Thanks everyone.
Donna Mullins is President & CEO of Mullins International Solutions, a compliance training and consulting firm for international trade. She has over thirty years of experience in international trade. Starting with an importer/exporter then moving to the third party logistics provider side, Donna has knowledge of each sides’ responsibilities to the transaction and can help you be sure you are doing your part of “due diligence” in the regulatory equation. Donna has held elected and volunteer positions with many of the supporting trade associations: Area 4 Board Representative and Airfreight Committee Chair for NCBFAA (current); Chair, President, Vice President and Secretary for AACA & AIFBA; Board Member for AMA and AWIT; Board Member, Airforwarders Association (current). Learn more about Mullins International Solutions: https://www.mullinsintlsolutions.com/
Elliott Paige is the Director for Air Service Development at Hartsfield-Jackson Atlanta International Airport. He joined the world’s busiest and most efficient airport after a successful career promoting trade and investment for over 20 years, including serving 10-years as a diplomat in Geneva, Switzerland. Elliott also worked as an international civil servant with the World Trade Organization and the United Nation’s International Trade Center. Since at Hartsfield-Jackson, he has built solid relationships with aviation executives worldwide, recruited several international passenger and cargo airlines, plus several domestic airlines. His efforts are supported through collaboration with various stakeholders – Mayor’s Office, Metro Atlanta Chamber, Atlanta Conventions and Visitors Bureau, Georgia Department of Economic Development, diplomatic community and private sector partners. Elliott has revised the Air Service Incentive Program according to Federal Aviation Authority rules to attract new routes, and continues to direct the implementation of the Airport’s air service cargo strategy to increase cargo value and volume. He has a Masters degree in Economic Development, a Bachelor in Economics and Management, and holds global certifications as International Airport Professional (IAP) and Airport Executive Leadership Professional (AELP) from Airports Council International and Concordia University. Elliott speaks English, French and Spanish. He is a board member of the World Trade Center Atlanta chapter, the Atlanta Air Cargo Association, the Georgia Council for International Visitors, a trustee of The International Air Cargo Association and advisory board member of Clayton State University School of Supply Chain Management. Learn more about Hartsfield-Jackson Atlanta International Airport here: https://www.atl.com/
Amar More is an accomplished professional with over 20 years of experience in supply chain, consulting and technology industries.
He is on the panel of trade facilitation experts at UNECE (United Nations Economic Commission of Europe). He has been elected to represent the technology domain in the air cargo industry on the Board of Directors of “The International Air Cargo Association (TIACA)” headquartered in Miami, Florida. This association presents the voice of the global air cargo industry to the regulators. He is the youngest Board Member and the first from technology industry to be appointed on this prominent global industry association’s board. He is on Confederation of Indian Industries’ (CII) Task Force for Ease of Doing Business 2018-19. He is on the panel of National Committee on Logistics for Federation of Indian Chambers of Commerce & Industry (FICCI).
He also has the unique distinction of being the first Indian to receive the “CILT International Young Achiever Award – 2009” for his work in transportation technology. Amar is also on the executive committee on International Port Community Systems Association (IPCSA) headquartered in the United Kingdom. He is the past co-Chairman of IT committee of “Maharashtra Chamber of Commerce, Industry & Agriculture (MACCIA)”.
Amar’s passion is to bridge the technology gap between the developed and developing logistics industries globally and his talented and passionate team at Kale Logistics has developed disruptive new generation technology solutions for the logistics industry which are transforming the industry and raising the levels of technology adoption in the SME sector of logistics industry in India & Globally. Their work has received global accolades from several international forums as being the “Best Technology Provider to the Logistics Industry” for last 7 years. Amar also assists several governments on conceptualizing trade facilitation initiatives to usher in “Ease of Doing Business” using digital technology.
The foundation of Amar’s excellent domain expertise is his rich educational background with a Bachelor’s Degree in Electrical Engineering and an MBA in Supply Chain Management from India’s premiere institute- NITIE.
Host, Logistics with Purpose
Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.
Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more. In his free time he likes to read and write short stories as well as watch movies and television series.
Director of Communications and Executive Producer
Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys. She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.
Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.
Founder, CEO, & Host
As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.
From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.
Host, Logistics with Purpose
Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.
She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.
Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise
When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.
Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.
Principal, Supply Chain Now
Host of Supply Chain is Boring
Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.
Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.
Host of TEKTOK
If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.
With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.
Host of Digital Transformers
Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix and IBM. Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane University, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.
Host of Logistics with Purpose and Supply Chain Now en Español
Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.
Host of Dial P for Procurement
Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Host, Veteran Voices
Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.
Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business. Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.
Chief Marketing Officer
Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM. When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.
Business Development Manager
Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.
Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.
Host of Dial P for Procurement
Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.
An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.
A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.
A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning. He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.
Social Media Manager
My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.
Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.
Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.
Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.
Sales and Marketing Coordinator
Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.
Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.
Host, The Freight Insider
Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).
Host, Logistics with Purpose
Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.
Host, Logistics with Purpose
Kevin Brown is the Director of Business Development for Vector Global Logistics. He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.
Host, Supply Chain Now en Espanol
Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.
Host, Logistics with Purpose
Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.
Host, Supply Chain Now en Espanol
Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.
Host, Supply Chain Now
The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.
He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.
A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).
Host, Logistics with Purpose
Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.
Sales Support Intern
Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.