Supply Chain is Boring
Episode 46

Episode Summary

James R. Stock is a University of South Florida Distinguished University Professor and Frank Harvey Endowed Professor of Marketing. He has interviewed many of the greatest minds in transportation logistics, a practice area we call supply chain management today. He shared those interviewed with Chris Barnes to be republished as part of the Supply Chain is Boring program.

In this interview, Stock speaks with Kenneth B. Ackerman, a well-known warehousing guru and consultant about the result of manufacturing going global, the role of unionization in logistics, and the updates reflected in the latest edition of his book, “Warehousing Profitably: A Manager’s Guide.”

Listen in to learn more about this well-known luminary in supply chain management.

Episode Transcript

Chris Barnes (00:06):

Hey, it’s Chris. The supply chain doctor and host of supply chain is boring. Over the years. I’ve interviewed some of the brightest minds and successful leaders in the world of supply chain management. In May, 2020. I sat down with Ken Ackerman to learn more about him, collect a little supply chain management history. After our discussion. Ken told me about a similar interview he had with Dr. James stock many years prior, and the related work Dr. Stock was doing in November, 2020. I was able to catch up with Dr. James stock to learn about his work as an academic in the field of transportation logistics. And now what we call supply chain manage ment Jim was well connected to many of the original academic thought leaders in the space. Jim did interviews with many of these original thought leaders and shared them with me. The list includes Ken Ackerman, Don Bauer, SOS James Hasket, bud littleand John Langley, Jr. Tom Menser, Tom SP and Daniel Ren To carry on the great work started by Dr. Jim stock. I’m dusting off these interviews and bringing them to you on supply chain is boring

Ken Ackerman (01:13):

In England. Everybody’s taking in everybody else’s wash, and that’s where we could end up if nobody’s making anything in America anymore. We’re is taking in each other’s wash hope to see the day when we have a resurgence of manufacturing in America, which we’ve had in things like it. Uh, and, uh, to the extent that it’s manufacturing, uh, the entertainment business, uh, television film is very strong here. So we, we need to, uh, develop more creativity and to develop union free enterprises, which I think are healthier than those that are unionized. Okay. Now, what would you say are those excellent or of good changes have taken place? Good changes today?

Ken Ackerman (02:11):

Well, we, uh, we have gone global and I think that’s good, very hard to go to war with people you’re doing business with. And I think the it’s a success in the logistics industry of FedEx and ups of becoming true global service providers is wonderful. Uh, I think the example that Fred Smith said as an entrepreneur is inspirational, uh, even though he see on that report. Yes. I love to tell that story in, in workshops about the Yale professor who said that, uh, he was never, yeah, it would never work. The banker said the same thing. Uh, but, uh, I think globalization has been a very healthy thing. And my hope is that, uh, my, that our country doesn’t lose its edge that it has. I’m not at all worried about free trade because we are the winners on free trade. Ultimately, a few people will lose their jobs, but a lot more will get jobs because of globalization.

James Stock (03:26):

Now related to that with your background in, uh, Latin American and your fluency in Spanish and, and, uh, visiting there a lot, um, not a question I prepared, but one, uh, it brings to mind, what is your perception of NAFTA in terms of its impact?

Ken Ackerman (03:45):

Best thing that could possibly happen. And one of the wonderful things that I travel to Mexico a lot is the relative prosperity in Mexico to how it was 50 years ago, you will see more pan handlers in Columbus than you will in Monterey. Uh, I was vacationing in, uh, the island of Coel off of the Yucatan peninsula. And I asked a, uh, house cleaning lady was cleaning up. Our condominium said, well, tell me, is there a lot of unemployment here? And she just shot right back and said, only the drunks said everybody that that can work has a job. And the ones that can’t, that don’t have a job aren’t employable, but she came right back, you know, in quick answer. And, and, uh, I’ve been in Coel since you don’t see any poverty there, you never see any pan handlers or beggars. Uh, there must be a slum somewhere on that island, but I’ve never found it now.

Ken Ackerman (04:57):

Tourism did that, but the tourism, uh, has somewhat been promoted, I think by NAFTA and the relative prosperity of Mexico compared to what it was. And of course, if, if I could be king for a day, I would put a big tariff on imported oil and do it as quickly as possible. And then allow of course, through NAFTA, Canadian and Mexican petroleum to come in under the tariff and, and let us buy all of our oil in north America and, and send that our money to our, to our neighbors instead of to the middle east. I think that the world would be a lot better off and the day that the Mexicans don’t have to come up here to get a job will be a happy day for everybody. And that could happen

James Stock (05:53):

Now related to that, one of the issues that’s been, I guess, on the front burgers for at least, uh, a couple of years now have been Mexican trucks on us highways

Ken Ackerman (06:03):

Outrageous. This of course, is the Teamsters union. See, they don’t care about the Canadian trucks because those are guys are Teamsters. So that’s nobody, nobody in the press wants talk about that. But that’s, that’s where the issue is. The Teamsters want the Mexican non-union truckers out. And, and I think it’s a huge embarrassment to the United States that we’ve allowed this to happen. It’s outrageous. If I were a Mexican, I would be furious. I’m not a Mexican, I’m still furious. Yes. It’s unfair. And, and unwarranted.

James Stock (06:40):

Well, most of the discussion seems to be on safety issues.

Ken Ackerman (06:43):

Yes. But that’s a straw, man. I mean, you, you go read about and look at Mexican trucks and it’s just, uh, I think it, I think it’s an excuse.

James Stock (06:56):

Okay. So Ken, let’s ask some specific questions. Uh, what we’ve been asking thus far with very few exceptions have been, uh, questions we’ve asked all those we’ve interviewed. We, uh, wait until the end starts some specific questions specifically related to your career and interests and accomplishments. And the first one is, um, and we, you briefly mentioned that, uh, the organizations that you’ve been involved with primarily, uh, the first one in CPM, national council, physical distribution management, now CS, C and P, um, when you were first involved with that organization years and years ago, uh, did you have any vision that would be the type of organization it is now?

Ken Ackerman (07:44):

I think I did, uh, in my inaugural address is not the it’s a too, too fancy word, but the talk that I prepared at the, uh, annual meeting when I would named as president, I said, I expect to see the day when we take the first letter national out. And I persuaded, uh, our executive committee to have a meeting in Toronto with the Canadians. And I was ahead of its time. I got some pushback. Uh, one of our guys said, Ken, he said, my responsibilities are strictly within the us, my management won’t, won’t support my running around the world. We’re not ready for that. So I backed away. It was one of those cases where you’re leading and you discovered nobody’s following. So I backed away, but I certainly celebrated when the name change came and the end was dropped and that had a whole lot to do with the growth. It was no longer the national council. It just took the end out. And, uh,

James Stock (08:53):

That was in 1985 council logistics management.

Ken Ackerman (08:57):

That’s correct. Uh, in 2002, I was agitating may not have been the first, but was early in saying logistics is the old term. The new term is supply chain. And if you went to a cocktail party and you met a dentist or a psychiatrist and said, I’m a logistics manager, you probably have to keep talking because he’d say, well, what’s that, but everybody knows what a chain is. And everybody knows what supply means. And it’s said, you know, it really isn’t that it’s a great deal of difference. It’s, uh, I’m a wordsmith and supply chain is better understood than logistics or physical distribution. People think they know what it means. And that’s important.

James Stock (09:51):

And let me ask you a, uh, a question for your personal input ups now has, uh, their new commercial. Yeah. Relatively new. Yeah. Which is using the logistic song. I know. And they didn’t, uh, use a supply chain. So

Ken Ackerman (10:08):


James Stock (10:09):

What do you think about that?

Ken Ackerman (10:10):

Well, it’s better than their, their old idea of, of trap to sell a color brown, which I thought was idiotic. Uh, uh, I, I don’t care which term they use. They’re doing a great service to all of us in the field to create awareness of the business we are in. So I’m love it. It’s probably some songwriters that I can do more with logistics than I can in supply chain. You never know what Madison avenue will do, but, uh, ups is a company that has great management. Uh, I might add great vertical mobility, uh, vice presidents who started as freight handlers and lots of money to tell their story. So I wish them well, and I don’t care what term they use. If they get the public acquainted with it, it’s a win for all of us.

James Stock (11:13):

Okay. Now we also mentioned in, uh, summarizing your background, another organization, which was formed after NCP M, that was work w housing education, research council. You were one of the founding members.

Ken Ackerman (11:28):

That’s true. Um,

James Stock (11:29):

How’d you get involved obviously being in warehousing?

Ken Ackerman (11:32):

Well, that’s a strange thing and I never went through the chairs of work. Never really wanted to. And I saw a lot of people who wanted to more than I did. Uh, but it was a strange thing. I had at least two people pestering me on the telephone saying, uh, I’d like to go, it was still called American warehouse association. Then it’s, what’s now called I w L a the trade association for public warehouses. He said, well, I’d like to go to that convention. And I’ve called Chicago. And they said, well, you’re welcome to come down and play golf or sit by the swimming pool, but we won’t let you into our sessions because those are secret. And, and these two guys were needling me about this. And I said, that’s just the silliest thing I ever heard of in my life. I said, there isn’t anything that should be secret or is worth being secret.

Ken Ackerman (12:27):

So, uh, I had a serious of visits with two academics at this institution. One’s no longer with us, Jim Robeson and the other are friend bud LAN. And we shooting the breeze over breakfast said, why couldn’t we just have an association that welcomes everybody in warehousing, not just the public house crowd, but everybody, and kind of model it after NCPD M and then I called my friend George JIT, who said, that’s a great idea. I’ll support that. I think it’s wonderful. Uh, then I ran into another guy who’s no longer with us. One of the founders, bur H who was at the founding of NCCP DM and in his inevitable style, he said, Ken, it’s never going happen with a bunch of guys. Yaking about it over breakfast. It’s only going to happen when one guy gets on the telephone and, and gets a one or two dozen of his best friends to, and sit down and talk about it.

Ken Ackerman (13:36):

He said, I think you’re, the guy has to do that. And I saluted and said, yes, sir. And did it. But Burr was sort of the gray eminence behind who was telling me how to do it. And, uh, we got 12 or 15 people to the airport holiday in, in Columbus, you know, come in at 10 and we’ll be done at two sort of thing, fly in and out same day. And the rest is history. It stuck. But one of the things we did in that initial meeting deliberately is we invited a board member from NCP, D M uh, that was Bob Delaney. And we invited a board member from the warehouse association. And that was a fellow, the name of rod Lama from Kansas city.

Ken Ackerman (14:30):

And we said, go back to your group and tell them that they could change things so that we never had another meeting. If CPDM would have a warehousing division and have part of its conference devoted to warehousing, then we don’t need this. And then go back to the warehouse association and say, if you would open up your sessions to, uh, shippers, to private warehouse operators to customers, then we don’t need this. So you two guys have the ability to make sure that we never meet again. We were pretty sure what would happen, but we thought it in this, I think was Burr’s idea that we’re not plotting a revolution. We’re inviting everybody into the town and saying, here’s what we wanna do. If you wanna stop us, please stop us. And, and, uh, uh, I was very sure what would happen with NCP DM B because George jits was saying there is room in the world for a warehouse organization. We shouldn’t be it. It’s a good thing to do. Uh let’s let’s uh, assume that it’s a great idea. Not everybody on his board agreed with that. Fortunately, most of ’em did. Hmm.

James Stock (15:53):

Now it’s interesting. You mentioned at least from my perspective, uh, one of two people that probably had the most significant impact in warehousing yourself and bur H yes, but the only difference is you don’t wear the loud jackets to spur

Ken Ackerman (16:06):

Up wore, um, loud shirts, but not jackets,

James Stock (16:10):

But, uh, um, What was your opinion of, uh, of beh?

Ken Ackerman (16:16):

I stood in awe of beh. He was a fantastic leader. He was a great communicator. Uh, somebody, academic friend of mine said he would’ve made a great Roman general. He’s said he looked like a Roman general. It was very, very persuasive. And, and you just sort of wanted to salute and say, yes, sir, whatever he said, anything, the, my first and only job for work was to, to chair its first general conference, because I had chaired conference for NCCP DM, which we had here on this campus, in the faucet center at Ohio state had no idea who’d come, whether anybody’d come there was, there was no history. You know, we were building with no history in the evening before the conference. Uh, I think a few people got together for dinner and Burr started after me. He said, you mean, you didn’t do this and you didn’t do that. And, and this third thing you neglected to do, he said, what were you doing anyway? But that was Burr. You know, he, he, he was a, a domineering in the best sense, a dominant personality. I, I had a huge regard for him.

James Stock (17:43):

Like you, he was involved in the profession for many years.

Ken Ackerman (17:46):

Yes, indeed. Many years.

James Stock (17:48):

Now you mentioned, uh, in general background that, uh, the one gentleman who, uh, influenced you significantly to write about what you did. Yes.

Ken Ackerman (17:59):


James Stock (17:59):

How did that go from articles for trade journals and magazines to books?

Ken Ackerman (18:07):

Well, I think I have to give Princeton some credit for that, that I had to turn in a 40,000 word thesis when I was a college senior. And I found out that, you know, you take bites, take, go after the elephant one bite at a time, you don’t write a book, you write a bunch of chapters. And so I will, wasn’t intimidating by the idea of producing a book. It never worried me as something that was too big or too hard because I had done it in a tender age. And I knew that it was doable,

James Stock (18:43):

But typically people don’t write multiple books. You’ve written multiple books,

Ken Ackerman (18:48):

Or you could say, I wrote this same one over and over again with different titles. Uh, I think that each one gets to, to some extent easier than the last, because you have experience. And to some extent, my writing today is to some extent, anthologies in that when I produce us a book, uh, we go back in through all 25 years of newsletters and say, well, you know, we could take this article would fit really nicely into chapter 12. And you start out of course, with the outline, that’s the hardest part, deciding what you’re gonna cover and how many buckets you’re gonna have. Uh, but, uh, when you have a lot of writing in the bank, I think you can recycle some of it. Uh, you have to be careful how you do that. So it doesn’t look recycled, but it isn’t all reinventing the wheel wheel at all.

James Stock (19:46):

So other than revisions, what’s the next, uh, Ken Ackerman book?

Ken Ackerman (19:50):

Well, our, our, uh, third edition of warehousing profitably is almost done, I think, will be available, uh, around the first of the year. And, uh, it’s a major revision because the, the, uh, last one is very badly out of date. So we have a whole lot new stuff. And the things that aren’t done are the real fun jobs, like getting the index made and that sort of thing get and getting, and, and I use self-publishing, so I’ll have to go have the type set and, uh, you know, make, get a printing contract and so forth. Uh, the book is basically done and, uh, I continue of course, to turn out my monthly newsletter every month. And, uh, the other books that we have that are fairly new will probably go to revision. I’m not thinking of any, not yet planning any sexy historical novels or anything like that. Any other writing I, I do was probably gonna be similar to the last.

James Stock (20:59):

So you have no thoughts of writing another precipice book

Ken Ackerman (21:03):

That no, I was on that committee. That was a lot of fun. And, and I will add sheepishly that I was a promoter of what turned out to be a really bum decision for the council to be self-published with a business novel. That was a bad decision. I wish I’d never suggested it.

James Stock (21:23):

It was an interesting book

Ken Ackerman (21:24):

Though. It was, but it was a commercial failure because we didn’t have a publisher. We, and, and we didn’t know how to market a novel. So, uh, but I was sort of agitating because my experience with self-publishing had been very good. I said, we don’t need a publisher. If, if we get every third person in the council to buy a copy will have a commercial success, but we didn’t do that.

James Stock (21:56):

So is there, is there a leadership book on the horizon, perhaps

Ken Ackerman (22:00):

For me, I keep writing articles about leadership, but no, I, I don’t think so because I don’t know how to market it. I think I know how to write it, but I don’t know how to market it. And my experience with big publishers has been, uh, unfortunate. I, I had a very good experience early with traffic service corpor, which is the place where George once worked. And I forget what it morphed into something else, but, you know, it was dealing with the president of the company. They were great to work with. I’ve had some other experiences that I don’t want to talk about that were, that got me a little sour on the publishing industry.

James Stock (22:47):

Good. Now, excluding yourself. Um, who do you think has made the most significant lifetime contributions to warehousing?

Ken Ackerman (22:58):

Oh, wow. Oh gosh. I wish I had thought about that before you asked it. Uh, okay. Um, gene goon, the lake gene go was the first person, I think, to convince the public warehouse industry that they could take an engineering approach to rate making and figure out accurately what their costs were. There was a, a warehousing guy in Detroit who was something of a practical joker who invited his customers into a little room when he had a crystal ball and a Wei board. And he said, this is our room where we develop rates. It, it really was pretty primitive. Uh, people would, they’d call each other and say, uh, how much are you charging RJ Reynolds? So I can figure how much to charge. ’em never, how much does it cost? Just what can we get away with? Uh, the customers took advantage of the, of the ignorance of the suppliers.

Ken Ackerman (24:16):

People lost money, and didn’t even know why or where or how, uh, gun emphasis on engineering was marvelous. And it’s a legacy that’s carried forward. Uh, Mya Theano has done some of the much more recent work on engineering approaches to warehousing. And I think that she is a brilliant writer, a very good cater, somebody whose first language is Tagalog. She’s a Philippine lady. So her first language isn’t even English, but she writes about engineering in a way that I can understand, which is a major accomplishment. So, but I think that nap pano is carrying on the legacy of Ghanaian, who was a great communicator and a brilliant engineer. So I think that’s the first person I think of

James Stock (25:18):

Is so tied in with something you said earlier, um, you were very grateful that your degree at Princeton was not in business.

Ken Ackerman (25:28):

Yes. Um,

James Stock (25:30):

This, uh, woman whose background is engineering. Yes.

Ken Ackerman (25:33):


James Stock (25:34):

Do you think that a lot of the contributions that have been most significant in your discipline, uh, and in logistics supply chain have come from non logistics, supply chain, warehousing P at least historically,

Ken Ackerman (25:51):

I’m not sure we have to face the fact that this is a very new profession. Uh, when I was a student, there weren’t any courses in logistics. I don’t think there were any courses in physical distribution. They hadn’t gotten there yet. Uh, when NCPD was formed in the early 1960s, there were very few people out there with coursework doing that tiny number, uh, when Jim Hesket was on this campus, uh, he was a transportation professor. Uh, you know, the, the people who started teaching this are all mostly still here and with us, which shows us how young the field is. So I think it’s natural that people came in from outside. Uh, I don’t imagine that bur H if I’m sure knowing how old he would be, if he were alive today, he didn’t study logistics or physical distribution didn’t exist. He was just a very good learner and a very good communicator. So it is a, it’s a new business and that’s what makes it fun,

James Stock (27:04):

Always new. So, Ken, what do you think, uh, today is the most, uh, important issue facing warehousing logistics and supply chain management practitioners?

Ken Ackerman (27:15):

I think adapting to a global economy, uh, facing the fact that, uh, goods in distribution being moved around are not just being moved around the United States are being moved around the world in both directions. And that, uh, the places that they’re being moved to will keep changing, uh, you know, great emphasis on China today. I think some of that could swing back to Latin America. Some of it could move to Mongolia, lower Lavia, who knows, you know, it’s, it’s a constant change as we progress with a global economy.

James Stock (27:59):

Now it’s interesting. Um, when, but on, and Paul’s Inor wrote their, uh, book for CPDM on customer service, meaning and measurement 1976,

Ken Ackerman (28:09):

Still on my bookshelf. I’m sorry. Hang on. I don’t know how that happened.

James Stock (28:19):

I’ll start from the beginning of that question.

Ken Ackerman (28:22):

I don’t know why that popped out of there. I think, do anything to deserve that. Okay. Um,

James Stock (28:32):

So I’ll start that question.

Ken Ackerman (28:34):

You were talking about, uh, Leland Andin customer service. Yeah.

James Stock (28:39):

Now can, uh, interestingly with the, the global issues being important customer service, which as, you know, bud line and Pauls iner wrote the book for the council or CPM in 1976 called customer service, meaning and measurement was security issues and uncertainty issues. Do you think customer service is one of those things that will have to suffer as a result of that, even though that’s been the focus of warehousing logistics and supply chain management,

Ken Ackerman (29:09):

Your question is will security issues hurt customer service? I don’t think so. If that, do I have the question? Right. Okay. They’re different issues. Uh, you know, customer service involve simply, uh, communicating with your customer and figuring out what you need to do to help him, uh, the security problem, which has certainly come to our attention in the last few days with the, uh, attempt to send explosives in from Yemen to the United States is a major issue. But my feeling is that we will figure out how to control those. We, we will keep figuring it out and that they, I don’t think that the two that one has to impact the other they’re both challenges. Uh, I think a bigger question of customer service is how do you please customers across cultural barriers where they don’t speak the same language, don’t have the same expectations. That’s a bigger challenge.

James Stock (30:15):

How about sustainability? We’re seeing, for example, that containerships are slowing down speeds, it’s taking longer, uh, to get products. Uh, um, now you can be a hundred percent consistent with longer steaming times, but true in terms of the service level, being shorter, the order cycle, time being shorter, that’s not gonna happen.

Ken Ackerman (30:36):

I find the slow steaming to be a bizarre situation. I can can’t believe it saves any money. Uh, they, they save a little money on fuel, but they must pay that crew. So, so I can’t believe the fuel costs more than the people. So I think that the slow steaming is a temporary strategy to create a shortage of shipping capacity. And that the year from now it’ll be over, uh, uh, I don’t think it’s, it’s a permanent situation because it doesn’t make economic sense.

James Stock (31:12):

So as a man, who’s been, um, an expert, the guru, Mr. Warehousing, uh, so to speak, uh, uh, what do you believe is the future of warehousing and supply chain management as we move forward?

Ken Ackerman (31:26):

Well, it’s always going to be here. It always has been the earliest of history. There’s been writing about the importance of storing stuff, going all the way back to the Bible and the, and the nightmares of the Pharaoh and so forth and building of store houses in Egypt. So it’s always, it’s been here throughout recorded history, and it always will be, uh, as we globalize we and become more and more of a global economy, uh, warehousing will change far faster in China or Mongolia than it does he year. You mentioned sustainability. Uh, my friend Richard Murphy in, uh, Minneapolis who both heads a warehousing business and is also a, uh, professor of landscape architecture predicts that a growing number of warehouses will have live roofs plants on the roof, uh, and has done some miraculous things with landscaping, for sustainability in the public warehouse business, where I’m sure his relatives who own part of the company don’t want Mr. Murphy to waste their money. So what he does has to have a payback, so Warehousing will get more sustainable without losing its economic value. Murphy has proven that and others will discover it. Uh, I think that maybe one of the most exciting

Ken Ackerman (33:08):

Change situations in materials handling is robotics. And my friends at GENCO in Pittsburgh, I think are leaders in the development of robotics, uh, with some amazing experiments, uh, with, uh, vehicles that have nobody on them. There’s a warehouse in the east side of this city. The folks don’t want to be identified and, uh, would respect that that has conventional forklift trucks running around with no, nobody on them. Uh, We will never see, in my opinion, the lights out warehouse that the journalists like to write about. There’ll always be some people, but there’ll be less of them. And many of the routine jobs will be done with robots. So robotics globalizations sustainability all will be moving rapidly as we move ahead. I think we may also discover new ways of putting up buildings that are more economical, perhaps more sustainable. But right now, with an old overhang of existing space, I don’t think most people are worried about putting up new buildings.

James Stock (34:27):

Now, Ken, as we close our, uh, this, uh, interview session, is there anything we haven’t discussed or would you like to make any kind of summary or closing statement to the audience?

Ken Ackerman (34:40):

No, I, other than to observe that I think the supply chain business is gonna be a whole lot more fun in the next 20 years than it was in the last 20. I sometimes wish I could turn the clock back to be part of it. And without any regrets though, about the fun I have had in it, I think that the field will be far more international. Uh, it will have continuing change and I think continuing growth. So I think it’s a good place to be.

Chris Barnes (35:13):

Supply chain is boring as part of the supply chain. Now network the voice of supply chain, interested in sponsoring this show or others to help you get your message out. Send the note to You can also help with world class supply chain, education and certification workshops for you or your team. Thanks for listening. And remember, supply chain is boring.


Featured Guests

Dr. James Stock has been honored internationally three separate times for his achievements in supply chain and logistics management by the industry’s leading professional organizations. This year, he will receive the Supply Chain Management Professionals’ Distinguished Service Award – the highest honor that an individual can receive for their achievements in supply chain and logistics management. In addition, he will also be honored with the Special Lifetime Logistics Service Award by Yasar University in Izmir, Turkey and the 9th International Logistics and Supply Chain Congress for his outstanding achievement and continuous contributions to the field.

During the course of his 35-year career, Stock has also been honored with, DC Velocity magazine’s “Rainmaker for 2006” and has been awarded the Eccles Medal and the Armitage Medal by SOLE – The International Society of Logistics.
Stock has more than 150 publications in the field. He has authored six books and his publications have been translated into five different languages – Chinese, Czech, Portuguese, Russian, and Thai. He has also traveled to 46 countries on six continents to conduct research, lecture, or do consulting work for various organizations and universities.

Before coming to USF in 1989, Stock, the Frank Harvey Endowed Professor of Marketing at the College of Business, taught at Michigan State University, the Air Force Institute of Technology, the University of Oklahoma, and the University of Notre Dame. He holds a BS and MBA from the University of Miami (Florida) and a PhD from The Ohio State University. Stock is an active member of numerous professional organizations, former editor of the Journal of Business Logistics and International Journal of Physical Distribution & Logistics Management, serves on many international editorial review boards, and is on the USF Honors and Awards committee.

Ken Ackerman has been active in logistics and warehousing management for his entire career. Before entering the consulting field, he was chief executive of Distribution Centers, Inc., a public warehousing company that is now part of Exel Logistics USA. In 1980, Ackerman sold the company and joined the management consulting division of Coopers & Lybrand. In 1981, he formed the Ackerman Company, a management advisory service. Ken is the editor and publisher of Warehousing Forum, a monthly subscription newsletter. His newest books are Lean Warehousing and Fundamentals of Supply Chain Management, both published in 2007. His other recent publications include Auditing Warehouse Performance and Warehousing Tips. Harvard Business Review published “Making Warehousing More Efficient,” co-authored with Professor Bernard J. LaLonde. The New York Times published his bylined article “Just In Time, Right For Retail.” He is the author of numerous other articles dealing with warehousing and management.

Some additional credentials – B.A., Princeton University M.B.A., Harvard University. Council of Supply Chain Management Professionals – Past President Warehousing Education and Research Council – Founder

Connect with Ken on LinkedIn.


Chris Barnes

Host, Supply Chain is Boring

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Vicki White


Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Katherine Hintz

Creative Director, Producer, Host

Katherine Hintz, MBA is a marketing professional who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Kim Reuter


From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www., which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Allison Giddens


Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Billy Taylor


Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Tandreia Bellamy


Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Marty Parker


Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

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Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

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Jake Barr


An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

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Marcia Williams


Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

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Constantine Limberakis


Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal & Host

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Creative Manager & Executive Producer

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Mary Kate Love

Chief of Staff & Host

Mary Kate Love is currently the VP of marketing at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.