Logistics with Purpose
Episode 784

I think customers are expecting companies to be corporate citizens. They're expecting them to play a role in their communities. And I think there's just a very different customer mindset than there was before. So for a company like ThirdLove that was founded less than a decade ago, we're a mission-driven company. And definitely wanted to make sure that we walk the talk.

-Marcus Chung, ThirdLove

Episode Summary

Redefining the standards of the intimate apparel industry, filling punching bags and saving turtles. All in a day’s work for ThirdLove’s Marcus Chung. He’s led sustainability initiatives at some of the country’s top retailers, including Stitch Fix and Gap Inc. In this episode, he joins cohosts Enrique Alvarez and Kristi Porter to share his reflections on the evolution of corporate responsibility, some inventive approaches to end of lifecycle product repurposing – and how younger generations are making sure that companies make the world a better place. Find out if you’re fit for a career in sustainable supply chain and how you can drive social impact at your own organization, whether big or small.

Episode Transcript

Intro/Outro (00:03):

Welcome to supply chain. Now the voice of global supply chain supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues. The challenges and opportunities stay tuned to hear from those making global business happen right here on supply chain now

Enrique Alvarez (00:31):

Good afternoon and welcome once again to another episode of logistics where the purpose, my name is Enrique Alvarez, and I’m delighted to be here with you today. This is going to be a very interesting conversation as the ones that we usually have. Kristi, how are you doing today? Good. After

Kristi Porter (00:46):

Good afternoon. I am. I’m really ready for this conversation. I, uh, this is somebody we’ve talked about wanting to have on for a while. We’re a fan of this company. And so I think this is going to be another great interview and just having read up on our guests online. I got even more excited to have him on, so, um, he’s going to have some great things to share. So without further ado, we’re excited to welcome Marcus Chung, who is the vice president of manufacturing and supply chain at third love. So please help us welcome Marcus.

Enrique Alvarez (01:18):

Hey Marcus, how are you doing? Good afternoon. Welcome.

Kristi Porter (01:22):

We’re so excited to have you here. Um, I was just saying how much I, we got introduced online, and then I read a little bit more about you and then got even more excited to have you on. So we’re excited to dig a little bit more into just your background and learn more about you as well as about third love and all the great things you guys are doing and how you have really taking the initiative upon yourself to blend social impact and supply chain. So I think it’s going to be super helpful, but for us to just get started a little bit, we want to hear more about you. So tell us a little bit about where you grew up in your childhood.

Marcus Chung (01:55):

Thank you so much for having me appreciate the opportunity to chat about social impact and supply chain topics that are near and dear to my heart. So I’m based in San Francisco. Third love is based here in San Francisco and I’m originally from the bay area. So I grew up about 40, 45 minutes south of the city where Silicon valley is today. But in the seventies and eighties, when I was growing up, it was really orchards, lots and lots of orchards. And so it was a very different environment than today, but grew up in the bay area, California, born and raised. Um, my parents both immigrated from Hong Kong. My mother, when she was a teenager, my father, when he was an adult and, you know, really sort of like lived the experience as a first generation Chinese American in the bay area.

Kristi Porter (02:42):

Wow. Yeah. Silicon valley has changed a lot startups. Yeah. Very cool. Thank you.

Enrique Alvarez (02:50):

So Marcus, any kind of, um, experience that you can share with us and our audience of those kinds of early days that probably shaped who you are now, maybe piece of adviser, your mom, or your dad gave you or something that kind of steel you keep still close to you and that it’s actually meaningful to continue doing what you’re.

Marcus Chung (03:09):

Yeah, so I think one of the things that early on I experienced was spending time with my parents and grandparents while they worked. So my grandparents started a restaurant in Menlo park, California, and I remember spending a ton of time just in the restaurant, sitting with my grandmother as she was processing, um, you know, bills and credit cards. And, you know, my grandfather, I would observe in the kitchen on his feet all day cooking. And I think what that did for me was really understand the value of hard work, but not only just hard work, but honestly physical work. And my mother operates, she still operates, you know, 45 years later, the small boutique and, you know, she’s in there every day, managing inventory selling to our customers. So I definitely grew up in an environment, not where my parents or your family were in sort of white collar office jobs, but sort of what you would equate to sort of more hourly type physical work. And that I think gave me an appreciation for, you know, workers throughout the supply chain where I’ve, I’ve spent a lot of my energy and time thinking about, um, because that was the work that was that I was exposed to and that I knew growing up. Yeah.

Kristi Porter (04:25):

It sounds like you’ve got an early start and exposure with retail too, which is we’re going to learn is taken up a lot of your time and energy over the years. So before we get super current with third love, tell us about how, what you did before there, what your professional years have looked like leading up to third love.

Marcus Chung (04:42):

So I like many people didn’t know what I wanted to be when I grew up. I ended up actually, I probably still didn’t know. There’s still a lot more, I’d love to explore. I ended up going to undergrad on the east coast. I went to Wesleyan university, which is a small liberal arts school. And I think, um, again, not knowing what I wanted to do after that. I double majored in very useful things like English and French, which partly partially was motivated by me wanting to spend a semester abroad in Paris. So that was a great experience, but you’re coming out of undergrad. I went into consulting and I think it was a natural path because, um, again, not wanting to yet pick a lane, it continued to allow me to grow and to learn and to figure out what does business look like? And again, as I mentioned before, none of my, neither of my parents worked in an office.

Marcus Chung (05:34):

And so that was just acclimating to that environment was, was new and different and trying to figure out what that meant and looked like. And so consulting was a great way for me to learn a lot about different types of companies and industries and start to dabble in understanding what might become a future career path. I continued my path of learning by going to business school, I returned to California, went to the high school of business at UC Berkeley, and it was there that it was actually first turned on to sustainability and corporate responsibility. When I started at Haas, the school also began the center for responsible business that same year. And so I had no idea that there was a career in corporate responsibility or corporate sustainability. That was not something that I had even thought about. And this was early two thousands. And so not many companies had, um, established teams that were focused on this, but I was inspired by this idea of using the business, the power of business to have a positive social and environmental impact because of the scale that businesses have, whether in the community where they operate or through supply chains, the reach that they have globally.

Marcus Chung (06:41):

So I intuitively knew that there are so many resources that go into the private sector. If you could harness some of those resources, a fraction of those resources to have a positive impact, you could have a really, really outsized impact on people and the planet. So that idea appealed to me. And I was lucky to start working at gap in a role where my first, so I was in, I worked in strategy, but my first project was to help develop a cohesive corporate responsibility strategy for the company. So while the company was doing in a work within the supply chain on human rights and labor rights, there was some environmental impact work that was going on. There was pockets of work happening here and there. My job was to pull it all together, figure out what the strategy meant across different functions and across the different brands.

Marcus Chung (07:31):

I got operated like gap old Navy banana Republic, and to figure out what the org structure would be to be able to advance on the objectives that were set out. So it was a really unique opportunity to do something at a large company that, you know, hadn’t been done before. And so through that strategic lens that I learned in consulting was able to help the company come up with the CSR strategy and team and after that was formed by joined it. And so that, that was, um, really something that I was so pleased to do to be at a company where we were investing in social impact. And at the time the majority of the work that we did was focused on protecting workers in the supply chain. So, you know, gap worked with thousands of factories all across the world. And I think 30 to 40 countries.

Marcus Chung (08:20):

And in some of these countries, there’s limited rule of law or limited enforcement of regulations and companies have had to step in to make sure that workers are not being exploited in factories in garment factories specifically. So that was my entry point into, um, supply chains into the apparel industry. It was through the lens of trying to protect workers rights. So that was a huge learning for me. It was the first time I got exposure to the relationship between a brand and its suppliers and vendors and understanding the impact and influence that companies can have on the supply chain. So that sort of set me off on this course of like being in the supply chain, being about social and environmental impact. And then throughout my career, I’ve actually kind of graduated or gradually shifted more to the economic and commercial aspects of supply chain management went to a few other apparel companies. And now at third love, I am responsible for managing the end to end supply chain from sourcing and production through operations and logistics, not necessarily through the lens of social or environmental impact, but because that’s where I started. That’s still how I think about my role, um, concurrently with making sure that we’re delivering on our cost and quality and timeliness goals.

Enrique Alvarez (09:41):

No, that sounds like an incredibly trajectory and a great experience as well. Very, a very successful experience as well. And before I ask you a little bit more about third love, and I’ll ask you to kind of describe what the company does and just to make sure that everyone that’s listening to us understands what you do, how old the company is, what you stand for and all that. I mean, just in general, um, in such a exciting, and also successful Carol that you’ve had, what are kind of like the top two or three things that you could, um, maybe recommend or suggest to people that are just now finishing school, or just now starting to look into logistics? I think that logistics, uh, due to the pandemic and all the challenges that we’re going through has become, uh, finally I would say, uh, important and relevant and sometimes even, um, yeah, people are looking into it and with different eyes. And so what would you kind of tell to those kinds of younger people, people that are wanting to move careers and start in logistics? Yeah.

Marcus Chung (10:42):

I think for people who work in logistics and supply chain, there are a few attributes or qualities that are important to exhibit. One is you can’t be afraid of change. Things are changing constantly. And so you have to be the type of person who actually enjoys the environment where things are not steady and you have to like to solve problems every day. I, my team, we wake up to dozens of emails and most of them are, this is going wrong. And so how do you jump in to figure out the solution, um, that you need to bring, to be able to get your product where it needs to be, or to get your costs down or whatever the problem of the moment is. And so it’s fast paced, it’s dynamic, but it isn’t for everyone. But if you’re interested in creative problem solving and a very dynamic, fast paced environment, then supply chain and logistics is really an area that I think people would thrive in, but it’s often overlooked. And so I like to tell people like it’s really an exciting part of the business.

Enrique Alvarez (11:40):

It definitely is. And I think that people are not realizing that it really moves the world. I mean, without logistics, without supply chain. So as we kept clearly seeing the last couple of years and more, I mean the last months, things just cannot move. The economies cannot function, but, uh, now going back to third love, uh, if you could explain for us like a little bit more about what the company is, whether they do and, um, a little bit of their history.

Marcus Chung (12:06):

Yeah. So third luck was founded. Um, I think about eight years ago, there are three co-founders Heidi Zak, David specter, and Rael Cohen. And it really came about the idea when Heidi who’s, our co-founder and CEO couldn’t find a bra that she loved. And didn’t like the experience of shopping for a broad that was out there. She didn’t like going into stores. She didn’t like the very sexy imagery that was being pushed on customers. And she also didn’t like the experience of having to go in and get measured for abroad. So she felt like there had to be a better way online e-commerce digitally native brands were not really a thing at that time. And there’s probably only a handful of brands that were digitally native. And she thought this has to be a new way to be able to shop for bras as well as to sort of throw out the old playbook of being all about, you know, a certain body type and image and about being sex and being more about inclusivity and embracing women of all shapes, sizes, ages, ethnicities, and so came about with creating third love. And so we’re a women’s everyday essentials company. So we’ve expanded beyond bras and underwear to a few other categories. We’re about premium quality and we’re about inclusivity. So it’s been really exciting to be a company that has stood for these things. And that was something that I was excited about. Joining third love is the purpose and the mission behind the company. And also just being at a DTC brand where I think a lot of energy and dollars are shifting away from traditional brick and mortar retail.

Kristi Porter (13:46):

Um, yeah, very cool. Um, yes, as the representative woman on screen, I will say thank you, the industry for sure. And yeah, I, I, my name we’ll get into a little bit more of your giving back. Um, and some of the things you guys are doing as a company, but let’s first start a little bit with your position, which you talked a little bit about earlier, and I’d like you to explain a little bit more because for an audience like this VP of manufacturing and supply chain is a, probably a very familiar title to a lot of people, but you, by your own initiative, in a lot of ways, and through your previous experiences, you’ve found some great ways to also anchor what you do into social responsibility. Especially as we were talking about before we got on you guys don’t have a formal CSR department or anything like that. So will you talk just a little bit more about how supply chain and social responsibility play out in your role?

Marcus Chung (14:40):

Yeah, so, you know, we’re still a startup, we’re, we’re quite a small overall team, which is why we don’t have a big CSR team. We don’t have like a dedicated PR or marketing person who’s focused on CSR. So, and that’s one of the things I love is that you have to then integrate it into what you do if you’re passionate about it. And, you know, I think we’ve seen many companies come at CSR from a marketing perspective, and I believe, you know, you can’t get ahead of the operations in communicating. So whatever you communicate, you have to back it up with actions and it starts with the operations. So for me, it’s how can I integrate this idea of making decisions through the lens of social and environmental impact in the business that we do every day? There are some roles on my team where I’ve created goals on, can we improve the, can we improve working conditions in the factories, or can we source more sustainable, raw materials?

Marcus Chung (15:38):

So one of the roles that reports into my team is raw material sourcing and development, and, you know, working with our manager of raw materials. I said, even though it’s not a company mandate, let’s source a few organic cotton options, let’s source some recycled nylon, let’s present those options to the design team and see if there’s an opportunity to make our product more sustainable. And so when you’re in that role and the person doing that job, you can actually make things happen in a way where if it’s coming from a different function and saying, Hey, we want to look at this. Then it becomes harder. So I feel like being in that role, I’m able to drive a lot more thinking in terms of sustainability and social impact. And then furthermore, you know, I’m also responsible for end of life. You know, we do get a lot of returns and exchanges that cannot be sold back.

Marcus Chung (16:31):

And so we partner with a number of different donations partners. We try to donate as much product as possible, gently used bras that, um, actually, you know, I didn’t know before coming to third love is one of the most requested items in women’s shelters. Um, you know, if somebody has lost their home, if somebody is fleeing a bad situation and she’s in a shelter, like oftentimes like she needs an underwear and socks are one of the, those are the top most requested items and we’re in a unique position to be able to donate gently used product. So finding those types of partnerships has been really fun. And really, and then, you know, we also work with a partner whom for the product that can’t be donated, actually upcycles cycles it into different uses. So some of the product gets up cycle, it gets shredded and then upcycled into punching bags, for example, um, or installation. So there’s, you know, being able to find solutions with impact in mind has been something that I have enjoyed bringing to the table at third love.

Enrique Alvarez (17:33):

It’s definitely definitely relevant. It’s very important. We actually were talking to a Bombus a couple of episodes ago and they do the same. And they said the exact same thing is, uh, underwear and socks. And it’s great that, uh, you can, uh, through the end of life, uh, through the end of a life cycles, that you have a third law kind of help other people that otherwise would probably not have this, uh, the opportunity. So that’s the question. So as you come from, uh, from, from consulting and then you went to gap and you were in charge of, uh, supply chain and making sure that you are sourcing responsibly. And so you have all this background, um, that kind of speaks to who you are as an individual and on the things that you believe in and how important it is for you to change the world. But why do you think a third love it’s so important to not only integrate all those different functions, like the sourcing, the corporate responsibility, the, uh, logistics itself, um, w what’s why, why, why do companies like yours do this? What’s what’s in, what’s in there for, for you and for third love.

Marcus Chung (18:35):

Yeah, that’s a great question. And I think that, you know, as I mentioned, when I started in business school in the early two thousands, you know, corporate responsibility was new and it was, there were a few companies that were doing any work in the area, you know, fast forward, 20 years later, it’s becoming table stakes. I think customers are expecting companies to be corporate citizens. They’re expecting them to play a role in their communities. And I think there was just a very different customer mindset today than there was before. So for a company like third love that was founded less than a decade ago, we’re a mission-driven company. And definitely wanted to make sure that we walk the talk. And I think we also are hiring people who, you know, this is kind of crazy to say, but it’s a new generation of worker and they’re coming in and they want to make sure that their jobs have purpose too. And that they’re spending their time, not only making a company successful, but leaving their own personal impact. So I think you’re getting this pressure, but pressure in a positive way, from all sides, from your employees, from your customers, from investors, even. So for a company that’s not integrating social responsibility or impact into all that they do. I think that they’re, um, they’re going to be a laggard they’re behind the times. They’re not going to be the company of tomorrow.

Enrique Alvarez (19:57):

I agree. So it’s just basically you do it, or you’ll be, uh, you’ll be gone in a couple of years basically. Right. Which is exciting. And it’s, uh, very, uh, inspiring for the world that we all want to and wish to live. And so that’s, that’s pretty good. I mean, so you think the, the future and the outlook of, uh, the human race in the world in general looks more, um, positive? Um,

Marcus Chung (20:20):

Yeah, I think so you have a lot more companies that are blending financial and social impact. You have the rise of B corporations. Um, there’s just many more business models out there that are not, um, exclusively motivated by profit, but also think through what legacy they’re leaving behind. So I think that that’s a trend I’m hopeful that companies that are legacy companies are adapting. You do see that, and you and Christy, you pointed out that there is, um, the rise of other of corporate responsibility at big company. So I think that this is a trend that’s not going away and to have a mindset that companies and the private sector are only focused or should only be focused on profit is, is an outdated mindset. And I think the reality we live in today is expectations are different. Yeah,

Kristi Porter (21:12):

We completely agree. We’re we’re with you. We’re ready to lead the revolution. Um, but I also want to get back to you clearly, you have such a depth of experience. A lot of that has been the apparel industry for everything from, um, workers’ rights to sourcing, to supplying, to end of life cycle. I’m curious if you could share it because the apparel industry, I can only imagine starting at even a place like gap, like you mentioned, that has thousands of suppliers and, oh, let’s just, let’s make that better. How do you do that? You know, that’s a very large job and you’ve tackled that on both the large and small scale and startup and established company. So, um, I’d love for you to just discuss a couple of lessons learned about, um, supply chain and responsible sourcing or even workers’ rights that others can learn from whether they’re at a startup themselves, or they’re an established company trying to make that.

Marcus Chung (22:05):

Yeah, that’s a good question. I think companies of all sizes can do something in the space of workers’ rights when it comes to the suppliers that they work with. So at gap, um, we were lucky to have a lot of resources and a mandate to go above and beyond. And when I was there, the company launched the pace program, which was all about, um, investing in the women in the factories so that they had longer and more, um, fruitful careers and educating women about, um, budgeting and household budgeting and being able to take control of, um, their own destinies. And so that was above and beyond because gap invested in nonprofit partners to go and actually do some educational programs at the factories, um, where, you know, like that was never a requirement. So, you know, coming from a company that has a ton of resources, that seems like obvious and great, but I’ve also worked at smaller companies where we didn’t have the resources or the same type of mandate.

Marcus Chung (23:03):

And there are definitely stuck, so you can take, so at third love, for example, we do audit factories. Um, we bring in third party experts to assess whether or not factories are treating workers. Well, if they’re being paid a fair wage, if the conditions of the factory are healthy and safe. And so we manage that. And then when there are opportunities for improvement, we work with factories directly to say, here are the things that we want to see changed. And that, again, going back to earlier in the conversation, realizing the influence that a brand can have with their vendor partners, that you can actually then see the improvement in working conditions at a factory that you work with. And I think one of the most effective things that I’ve done, not only at third love, but at other companies is to create an integrated scorecard for factories.

Marcus Chung (23:53):

So we measure factory performance based on cost, quality delivery, you know, product development and their social responsibility or responsible sourcing score. So that is part of the conversation that we have with factories. When we say, here’s how you performed with this quarter, here are the areas areas we want to see you improve in. Here’s where you’re doing well. And sharing that internally and saying, if we want to work with better factories, let’s reward these top scoring factories with more business. So that’s, I think one easy step, not easy. It’s not easy, but it’s a step that any company can take is to integrate your assessment of factories with responsible sourcing,

Enrique Alvarez (24:35):

Really smart on it seems like something that actually can make kind of a support this cycle of constant improvement. Um, one thing I’ve always been curious about this and which worked with, uh, China Neisha and a lot of different countries around the world, how the ship suppliers going to take this kind of measures and audit. So, I mean, do they do things actually, the first question would be, how do they take it? Do they feel like this is a good sign of you wanting to partner with them or do they go, and, oh, Hey, comes Marcus again. And he’s going to do the, make us do this and that. And the second part of the question is like, how can you, uh, make sure that those relationships that you have with your suppliers continue to evolve and continue to improve? Because I’m guessing you’re just as strong as kind of the, the weakest link in your supply chain almost. Right? So you want your manufacturers to be as strong as you, and you want your logistic company to be as strong as yours as well.

Marcus Chung (25:28):

Yeah. So, um, I think I’ve seen a range of responses. There are definitely vendors and factories out there who get it and understand that they want to treat workers well as well. And, you know, that helps them with their business objectives in terms of retention and productivity, even. So you get those factories that are like, great, you know, let’s work together on these issues. Let’s make sure we’re always improving. I want to, I want to have the top scores. So I’m going to do whatever it takes. And then you have factories that are more reluctant. And I think it’s similar to what we just talked about. The factories that are not embracing their people and taking care of their people and taking care of their communities are going to be left behind so many, you know, third love is certainly not the only company doing factory audits.

Marcus Chung (26:12):

Almost every company does some form of factory audit or assessment. So if they’re not working with customers that are expecting this of them already, and they’re not taking a proactive approach to improve working conditions on their own, then they’re probably not going to be good. They’re not going to get the business that they’ll want. So I think as an industry, the apparel industry has come a long way since the nineties and has really improved working conditions. You know, I remember in the eighties and nineties, there was a lot of talking about child. You really rarely if ever see child labor cases in factories these days. And I think it’s because factories know that if they want to work for the biggest brands, they, they cannot stand for that. So, so change has happened and factories have to come along, but you know, there some, some need to be convinced more than others. For sure.

Kristi Porter (27:03):

Yes. I can only imagine. Well, you’ve talked a little bit about some of the wins you guys have experienced at third love, but I’d love for you to just hone in a little bit more before we wrap up here, just tell us some of the things you’re most proud of from a company standpoint, from a sourcing and supplies standpoint. I know you’ve mentioned the donations and some of the other things that you guys have done, but I know there’s, there’s some more out there. I even recently read an article about one of the, I guess upcycling endeavors was that like extra straps and things were going to help turtles, um, and help rehabilitate them. So talk about that. I know you’ve got some mentoring projects going on and just, yeah, this is your time to share the wins that you guys are doing.

Marcus Chung (27:45):

Yeah, there’s so much so let’s, let’s talk about turtles first because that was a really unusual and creative solution. So, you know, the Brock class have hooks and eyes and Heidi, who is our CEO had forwarded me this article about a nonprofit in North Carolina that every summer was reporting that turtles really have, they get, get run over by cars and their shells crack. And so they were using, it was really ingenious. They took the hooks and eyes. They glued them to the shells and took string and pulled the shells back together and they would heal over time. So we reached out to them and said, could you use more bras or hooks and eyes? And they, they enthusiastically said, yes. And so every year we’ve made a donation of a broad class, so they can continue to help turtles. And that was not, I would never have thought about that, but that’s incredible.

Marcus Chung (28:39):

Yeah. That’s such a good solution, right? Yeah. And our employees love it. Yeah. Um, so anyway, that’s one small thing that we’ve done, but has been really fun to be a part of other things that I’m proud of. You know, the company really just has taken a stand on inclusivity and a few years ago, took out a full page ad in the New York times, talking about, you know, what we wanted to stand for versus Victoria’s secret when they had made very sort of, um, offensive comments about trans people, about larger women. And so I was really proud that the company took a public stance against what was at the time, a standard of, uh, of, of how you market intimates. And so that was definitely a milestone. You know, we just launched our first organic cotton product, which has been quite a bit of time in the making.

Marcus Chung (29:28):

So I’m glad that came to market and you can find that on the website now. So I’m really proud that we were able to do that. And then you mentioned mentorship. So one of the things that company launched recently is called the TL effect and every quarter or so, we invite people to apply for a grant and we will make a financial grant, but more importantly, we will mentor female founders of color. Um, so if you are a startup founder, you’re a woman of color and it’s in the consumer facing space. We invite you to apply for the TL effect. And through that personally, I’ve been able to mentor two amazing women, um, founders of color, and have helped them hopefully in some small way scale their business, because supply chain is not usually where founders are focusing their attention or know a lot of doubt. And so I’ve, hopefully you’ve been able to be useful, but for me personally, um, being able to mentor these women has been, has been really amazing. So that’s a program that I am so proud of for third love and our founder and CEO, Heidi came up with this idea and I think it’s been an amazing way to leverage core competencies across the team to be able to help other businesses grow.

Enrique Alvarez (30:41):

Must be very empowering, not only for the women that are actually, of course in need of some of the support and mentorship that you provide, but then for you, I mean, it’s very similar to this interview is that we’re conducting with people like yourself. We’re somewhat selfishly do them because they definitely make us feel better. I mean, it gives us hope. It gives us like a good example to follow. And of course it highlights companies like yours and third love and, and people like you with a kind of a mindset that we need to make sure that this world really continues to head in the right direction when one of you tune into the news, like everything seems to be like, so overwhelmingly negative. Right. So, so this is great. And, uh, it’s amazing to have you here. Thank you so much for giving us a little bit of your time to participate in this episode of logistics,

Marcus Chung (31:27):

With purpose. Well, thanks so much for having me. It’s been a pleasure,

Enrique Alvarez (31:30):

Marcus, where can this, uh, women and everyone, if anyone, one of us has friends, where can they apply for this DL effect program? And where can they find out a little bit more about third love and maybe even career opportunities with you guys?

Marcus Chung (31:43):

Yeah. So everything is on our website. Third love.com. Um, if you go to the blog section, there is information about the TLS. Okay.

Kristi Porter (31:51):

And of course, while you’re on there and do some shopping, yes.

Marcus Chung (31:54):

Please find more of the organic cotton product or any of the products. Yeah,

Kristi Porter (31:58):

Absolutely. Thank you so much for your time. This has been so great. Um, I’ve loved learning even more about the company and, um, appreciate everything you do. And especially being in the same industry as you, we’re always excited to talk to people who are making strides. And it sounds like you guys are disrupting on multiple levels. So thank you so much for everything that you do. And please think that third love team for us. And, um, we’d like to thank all the listeners for tuning into, and if you enjoyed this conversation, please subscribe. There’s more good news to

Enrique Alvarez (32:26):

Come. Thank you so much, Marcus, have a good day.

Marcus Chung (32:29):

Thank you.

Intro/Outro (32:32):

Thanks for being a part of our supply chain. Now, community check out all of our programming@supplychainnow.com and make sure you subscribe to supply chain. Now anywhere you listen to podcasts and follow us on Facebook, LinkedIn, Twitter, and Instagram. See you next time on supply chain. Now.

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Featured Guests

Marcus Chung, An apparel sourcing and supply chain leader, Marcus has held roles focused on delivering value through strategic supply chain management. His experience includes leading global teams to deliver exceptional product quality, cost and delivery results. In addition, he has developed strategies and engaged with the broader apparel industry to drive sustainability and protect garment workers’ rights in the supply chain. Marcus earned a Bachelor of Arts degree with honors from Wesleyan University and an MBA from UC Berkeley’s Haas School of Business. He served as a Trustee for Wesleyan University and served two terms on the board of directors for Net Impact, a non-profit organization whose mission is to mobilize a new generation to use their careers to drive transformational change in their workplaces and the world. Connect with Marcus on LinkedIn.


Enrique Alvarez

Host, Logistics with Purpose

Kristi Porter

Host, Logistics with Purpose

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Billy Taylor


Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Kim Reuter


From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Allison Giddens


Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Katherine Hintz

Creative Director, Producer, Host

Katherine Hintz, MBA is a marketing professional who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Tandreia Bellamy


Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Marty Parker


Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

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Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

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Jake Barr


An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

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Marcia Williams


Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

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Luisa Garcia

Host, Logistics with Purpose

Luisa Garcia is a passionate Marketer from Lagos de Moreno based in Aguascalientes. She holds a Bachelor’s Degree in Marketing from Universidad Autonoma de Aguascalientes, Mexico. She specializes in brand development at any stage, believing that a brand is more than just a name or image—it’s an unforgettable experience. Her expertise helps brands achieve their dreams and aspirations, making a lasting impact. Currently working at Vector Global Logistics in the Marketing team and as podcast coordinator of Logistics With Purpose®. Luisa believes that purpose-driven decisions will impact results that make a difference in the world.

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Astrid Aubert

Host, Logistics with Purpose

Astrid Aubert was born in Guadalajara, she is 39 years old and has had the opportunity to live in many places. She studied communication and her professional career has been in Trade Marketing for global companies such as Pepsico and Mars. She currently works as Marketing Director Mexico for Vector Global Logistics. She is responsible for internal communications and marketing strategy development for the logistics industry. She is a mother of two girls, married and lives in Monterrey. She defines herself as a creative and innovative person, and enjoys traveling and cooking a lot.

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Sofia Rivas Herrera


Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey University, class 2019. Upon graduation she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management (GCLOG) and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Former Data Analyst within the airport industry in Latin America at Pacific Airport Group, performing benchmarking reports and predictive analysis of future market behavior.

Currently working as Sr. Staffing Analyst within the S&OP team in Mexico at the biggest ecommerce company in Latin America: Mercado Libre. Responsible for workforce forecasting and planning through the analysis of demand, productivity, capacity, cost & time constraints. Sofia self identifies as Supply Chain Ambassador, sharing her passion for the field in her daily life. She has been recognized as upcoming thought leader in the field and invited to participate in several podcasts (Freight Path Podcast, Supply Chain Revolution Podcast, Let’s Talk Supply Chain, Industrificados) to discuss topics such as digital transformation, automation and future skillsets for supply chain professionals.

She is a frequent featured guest at Supply Chain Now and appointed co-host for their new series Supply Chain Now en Español. Global Ambassador for ISCEAs Sustainable Supply Chain Professional Certification (CSSCP) and keynote speaker at World Supply Chain Forum 2021 by ISCEA Indonesia.

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Karin Bursa


Karin Bursa is the 2020 Supply Chain Pro to Know of the Year and the Host of the TEKTOK Digital Supply Chain Podcast powered by Supply Chain Now. With more than 25 years of supply chain and technology expertise (and the scars to prove it), Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and share their success stories. Today, she helps B2B technology companies introduce new products, capture customer success and grow global revenue, market share and profitability. In addition to her recognition as the 2020 Supply Chain Pro to Know of the Year, Karin has also been recognized as a 2019 and 2018 Supply Chain Pro to Know, 2009 Technology Marketing Executive of the Year and a 2008 Women in Technology Finalist. 

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Vin Vashishta


Vin Vashishta is the author of ‘From Data To Profit’ (Wiley 2023). It’s the playbook for monetizing data and AI. Vin is the Founder of V-Squared and built the business from client 1 to one of the world’s oldest data and AI consulting firms. His background combines nearly 30 years in strategy, leadership, software engineering, and applied machine learning.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal & Host

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Constantine Limberakis


Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Director, Customer Experience

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Mary Kate Love

Chief of Staff & Host

Mary Kate Love is currently the VP of marketing at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Vicki White


Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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