Intro/Outro (00:00:03):

Welcome to Supply Chain. Now, the voice of global supply chain supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues, the challenges and opportunities. Stay tuned to hear from those Making Global Business happen right here on supply chain now.

Scott Luton (00:00:31):

Hey, hey. Good morning, good afternoon, good evening, Scott Luton and Greg White here with you on Supply Chain. Now welcome to today’s show, Greg. How you doing?

Greg White (00:00:39):

I’m doing very, very well, Scott. How are you?

Scott Luton (00:00:41):

Wonderful, wonderful, wonderful. Great weekend. Lots of rain. Much needed rain here in the metro Atlanta area. Uh, how was your, how’s your weather this morning?

Greg White (00:00:50):

Uh, it’s, it’s a little cold and, uh, cloudy, but it’s still the beach. So <laugh>, it’s great

Scott Luton (00:00:57):

<laugh> Happy

Greg White (00:00:59):

Buzz day to everyone.

Scott Luton (00:01:00):

Happy Buzz data, everybody. And that’s what, hey, that’s what we’re here, all here and gathered together, breaking bread talk and supply chain here on the supply chain buzz, where we share some of the leading stories across global business. Now we’ve got a couple of, uh, changes, uh, on the, on one hand, Sophia Rivas Herrera is not with us here today. Uh, we send her lots of good vibes. She’s feeling a little bit under the weather. Yeah. And it’s, this is, it’s tough. It’s tough to, uh, dive into supply chain if you’re not feeling a hundred percent isn it, Greg.

Greg White (00:01:29):

Yeah. Punky, or, uh, what are some of the other terms that people say? <laugh>?

Scott Luton (00:01:35):

Puny.

Greg White (00:01:36):

Right? I’ve heard people say feeling puny, feeling punky <laugh>. It’s, its, you know, it’s tough for a lot of people to get into supply chain even when they’re healthy.

Scott Luton (00:01:46):

That is right. But hey, uh, uh, big positive vibes to Sophia, wherever she is. And of course, we’ve got some big things in store for supply chain now in Espanol, and she’ll be back with us really soon. Unpack that here with you. But on the, on the other hand, we’ve got a wonderful guest here today, Greg. Yeah. Abec Gupta with u p s, global Freight forwarding. And, uh, he’s, he’s, uh, he’s bringing, he’s, uh, really bringing it here in about 20 minutes. Syne Greg.

Greg White (00:02:13):

Yeah. I just love saying his name. Abec

Scott Luton (00:02:17):

<laugh>. Well,

Greg White (00:02:18):

But yeah, of course. I mean, you know, uh, a lot changing. Golly, it seems like it was not that long ago that we were, um, saying we’re not in a freight recession, but one might be coming. I think it could be argued that instead we’ve sort of reverted to the mean. I was thinking about that this morning. Um, and we were in a bubble over the last 18, 24 months. Right? Right. Um, so we’re much closer to normal. Maybe not even a new normal, but a old normal <laugh>. I, sorry, I was trying to avoid saying that, but <laugh>. But yeah, I think it’s, it’s a really interesting environment, isn’t it? Because there’s still lots and lots of disruptions, but at least one of them isn’t that you could go bankrupt buying a container, so That’s right. Let’s all those our lucky stars for that.

Scott Luton (00:03:10):

Uh, well, you know, beyond all of that, uh, abstract’s gonna let us know some of the, uh, global trade issues and developments you’ve gotta have on your radar, and lots of analysis and observations around all As, as Greg’s alluding to all the changes in across freight world, uh, which will, uh, coin a new, new word here. But stay tuned. He’s enjoying us about 1220 ish or so, uh, pm Eastern Time here today. Okay. We’re gonna say hello to a few folks here in just a minute. Um, but Greg, I wanna, uh, open up today’s, uh, conversation by talking about an initiative that’s really important. Yeah. Near and dear to our heart here at Supply Chain now. And that is the leveraging logistics for Ukraine initiative that, uh, really vector Global Logistics is leading. Uh, but we’ve got a whole, you know, folks around the world have, have joined in the effort. We’ve sent over 500,000 pounds of humanitarian aid to folks in Ukraine, Poland, and elsewhere. And Greg, this is what, um, you know, this is the, the calling for supply chain professionals to get in there and do good, right?

Greg White (00:04:10):

Yeah. I mean, uh, you know, this thing’s far from over, right? And it, while it has sort of fallen out of the news cycle, it’s still going on and people are still suffering. And, uh, this is a great cause. And it’s just, the energy you see from sitting in on these calls is really powerful. And, um, you know, we’ve sent over 500,000 tons, right? Pounds.

Scott Luton (00:04:36):

Yeah. Tons, pounds, pounds, pounds.

Greg White (00:04:37):

Yeah. So working

Scott Luton (00:04:39):

On that bigger figure, though, working hard and fast and furious on that bigger figure.

Greg White (00:04:43):

Yeah. So, um, we’re doing good. We’re all doing good. All of you who have participated in any way, even if just listening and, and sharing the initiative.

Scott Luton (00:04:53):

That’s right. So, uh, and the next, so we have a monthly planning session that really drives that our team has dropped a link in the chat. Y’all check that out. You don’t have to contribute or, you know, sign up for volunteer for anything to be part of that meeting. If you wanna come, just listen in to, um, market intel and all the, the planning that’s going on. That’s perfectly fine. Yeah. And if you’re, you’re in position to donate something, that’d be great too. Um, okay, so we’re gonna tackle a few on the front end here of the supply chain bus. We’ve got a, a, a bit of a, a little Baskin Robbins today. A little bit of this, a little bit of that. 52 different fla, 52 flavors, right? Greg, 52 flavors,

Greg White (00:05:30):

Baskin Robbins, 33

Scott Luton (00:05:32):

<laugh>. Oh, I’m giving him way too much credit. 33 flavors that what we’re gonna tackle on the front end. So <laugh> Greg makes a, a few adjustments, say, right?

Greg White (00:05:42):

Yeah.

Scott Luton (00:05:43):

<laugh>, it’s Monday morning, still

Greg White (00:05:45):

Getting settled in here, you know,

Scott Luton (00:05:46):

I just <laugh>. So, Jonathan, good morning to you. Uh, Jonathan says, we’re in full force fulfilling orders for Christmas. Uh, Jonathan, who helds, uh, from Louisiana, uh, supply chain practitioner, Greg, it’s a busy time for a lot of folks in that regard, right?

Greg White (00:06:03):

Uh, I’m trying to make it as busy as I possibly can. I mean it, we’re gonna talk about some people who could be busier and some people who are as busy as they can handle, right? That’s right. Yeah. It’s course this time of year, it’s big time,

Scott Luton (00:06:17):

Big time. T Squared, who holds on the Fort Force, uh, over at YouTube says it’s soul to soul, back to life. Back to reality. Monday, <laugh> miss the oncoming, uh, snow and bring on the supply chain management nourishment. Hey, we got it, uh, by the truckload here today, T squared, and great to have you here.

Greg White (00:06:38):

Literally <laugh>, 44,000 pounds. We’ve maxed it out. We are shipping no Air

Scott Luton (00:06:45):

Man, <laugh> and Leah Luton from Aiken, South Carolina is with us here today. So, uh, hi, mom, blue, mom <laugh>, love you. Okay. So, uh, Greg, uh, I’m gonna do a couple things before we get into, uh, um, uh, news of the day. First off, I want to share, uh, hopefully folks, and we, we were talking in the pre show about some of our favorite holiday movies. And of course, Christmas vacation is, is probably a top our list here in Luton household. So Greg, we use that kind of as a vehicle for our weekly LinkedIn newsletter, and I love the title. Yes, Sirius Clark, of course. We’re, we’re, we’re talking about with that said, which is our LinkedIn newsletter with, um, right, uh, about 18,000 subscribers. We appreciate all that Y’all, all of y’all, if you haven’t subscribed, it’s easy to do, go find us on, on Supply, uh, um, on LinkedIn, and you can sign up for this weekly newsletter. But, uh, Greg, so we were using this as a means of kind of pulsing the team here behind the scenes, their favorite holiday movies. So Kristen’s Vacation had a lot of votes, but what is one of your favorite holiday movies, Greg?

Greg White (00:07:52):

I’m gonna let people guess by giving them a line, okay. From my favorite holiday movie. Okay? Now I have a machine gun, <laugh>, ho, ho ho.

Scott Luton (00:08:05):

All right. Hey, we’re, hey, <laugh>, we’re gonna up the Annie a bit. We’re gonna up the Annie, so whoever gets that right, that quote, right? Drop it in the chat, huh? Uh, T-Square is not home alone, but drop it in the chat and we’re gonna send y’all, oh,

Greg White (00:08:20):

I’m sure he is not guessing. That’s probably his favorite.

Scott Luton (00:08:22):

Maybe, maybe

Greg White (00:08:23):

Sot squared. He’s a Gen Xer, so he, he’ll also know the title of that mo, uh, movie. I’m sure of it,

Scott Luton (00:08:30):

I’m sure of it as well. Um, okay. Oh, my,

Greg White (00:08:34):

Your mom <laugh>. Bring it. What? Bring, yes,

Scott Luton (00:08:40):

Yes, that is from

Greg White (00:08:42):

Greatest holiday movie of the eighties.

Scott Luton (00:08:44):

Love that. Um, speaking of holidays, Greg, I’m using this as a nice little segue, uh, to our first news story here today. Inventory, inventory, inventory in particular at one of my long time, especially as a kid I love shopping at, at Gap, right? Love shopping at Gap as a kid. Remember those, those khaki commercials, dancing kind of an old school fashion. I mean, that was a big part of my, my, my childhood. But talk to us, Greg, you did a supply chain commentary on what’s going on at the Gap last week, very well, received lots of comments and views. Tell us what, um, what’s going on?

Greg White (00:09:20):

Well, um, n not unlike a lot of other retailers, by the way, I don’t know if you heard the news about, uh, a couple of things. Uh, one Lululemon hit hit their revenue targets and their stock got crushed, and Costco missed their revenue targets, and almost nothing happened to their stock. So, very interesting times we’re having right now. But Lululemons situation, very much like the Gap, they’re incredibly over inventoried. Lululemon up 85% inventory up 85% over last year, and they’re trying to sell it to the market as if that was planned. Good luck with that. Um, <laugh>, and obviously the market’s not selling for it, but similar problem at the Gap, and we talked about that, um, they held inventory over from last year. Pack and hold is a euphemistic way of saying mothballing inventory, meaning all the stuff you overbought for last year, you’re storing and hoping that somebody will buy that old used stuff or old, uh, last year’s stuff, <laugh> for next year.

Greg White (00:10:26):

Uh, and that’s exactly what they’re doing. And, um, it’s been a struggle for ’em. And it, it’s really, really interesting in these times as both the economy tales, um, and that, and they missed it, missed the uplift in the economy, the very brief uplift in the economy last year by such a wide margin. Um, it’s really interesting to watch companies try to, uh, manifest, uh, you know, everybody is manifesting these days, right? To manifest a, a good story out of that. And there just really isn’t one, um, you know, they missed it. There’s a lot of reasons for missing it, especially in the fashion industry like Lululemon or Gap. They don’t have a lot of really good technology. It’s usually kind of seat of the pants. Apologies to anyone who feels it’s anything different, but I’ve been there and done it and seen companies do it for decades, and it is very much seat of the pants compared to a lot of Replenishable or what are called basics in a lot of fashion stores.

Greg White (00:11:27):

Yep. Uh, so it’s, there’s a lot of room for error because it’s basically my guess, I feel like I know my customers better than any system could, and this is what my customers want. Um, and that has really put a lot of companies in a, you know, in a tough position because whoever knew their customers better was wrong. That’s right. So, uh, it’s been a really, you know, it’s a really complex struggle, struggle. A lot of companies have attempted to put more technology into place. We, uh, did a commentary on Macy’s a few weeks back, and believe it or not, they are actually entering the 21st century with their technology and, and sort of, uh, leapfrogging the rest of the industry and applying more science and technology even to their soft goods, their fashion goods and fashion basics. So there’s a lot to learn there. Um, there’s, you know, a lot of, lot of, uh, companies that are gonna struggle with the same thing no matter what portion of the industry they’re in. Of course, Costco is in hard goods, largely, right? Food and hard goods. So, um, there’s a, a lot of challenges out there, and it’s just really hard to do it. And that’s the point of the article, uh, or, or the commentary on the article about the gap is it’s really hard to do it, but it’s time to start applying technology to even fashion goods.

Scott Luton (00:12:52):

Yeah, so true. Uh, love the commentary. And by the way, folks, uh, Greg kind of chatted a lot of things there, including the Gap, but you can find Greg’s commentary on the gap in particular at the link that our team has dropped in there. And you know, what we love, as much as I love Greg’s, uh, uh, initial commentary on each topic every Monday, Wednesday, Friday, I love the conversations that take place in the comments. So folks, we wanna hear from you. Y’all venture over, uh, to, uh, the link there and let us know what, what your take is here. And of course, all of this is driven by a great supply chain dive read on, uh, what, what’s going on in the gap. Yeah.

Greg White (00:13:28):

That, that was the commentary on this was particularly interesting. And then right towards the very end, some guy, which happens from time to time, pitched his technology as if it was really a advanced <laugh>, um, with a 90% forecast accuracy, which is abysmal, by the way, in terms of forecast accuracy.

Scott Luton (00:13:49):

Oh, man,

Greg White (00:13:50):

That was cute.

Scott Luton (00:13:52):

Uh, don’t fake the funk on that nasty dunk with Greg and technology.

Greg White (00:13:57):

Fix your product, make sure it’s

Scott Luton (00:13:58):

Superior. That’s right. Um, I’ll share a couple comments here. Uh, let’s see here. So Katherine, speaking of Macy’s, says she’s hearing lots of Macy’s ads on some of the podcast. She’s listening. She listens to, and she listens to a ton of them. Uh, and she was surprised to see they’re making a comeback, Greg.

Greg White (00:14:16):

Yeah. Yeah. I honestly, I was surprised also, Catherine. I mean, they have been one of the worst performing retailers for decades and decades and decades since probably most of us were not yet born. Um, right. But they finally stepped out of the 18th eighties when they were founded, or whenever it was, and, and, and have really stepped it up this new chief supply chain officer. First of all, they have a chief supply chain officer, which is huge for a fashion retailer. Two, that, that supply chain chief supply chain officer has a seat at the table and is at least actively supporting, if not even controlling a lot of their, uh, their strategies and execution around their supply chain, which is huge. That is a huge leap for a company like Macy’s. And it’s, and it’s even bigger leap for Macy’s in particular. I’m glad to see them, um, doing the right thing.

Scott Luton (00:15:10):

Love that. Uh, a lot of good stuff there. Hey, if you’re getting high praise from Greg, you’ve done something. Well, as Jonathan says,

Greg White (00:15:16):

Macy

Scott Luton (00:15:17):

<laugh>, there’s something to say for digitalization and automation. Completely agree, Greg. Thank you for that, Jonathan. Now, I wanna switch up here because as we mentioned, Leah Luton said, diehard back, uh, back to Greg’s quote. Now, Scott says, it’s not a Christmas movie. So Scott, we’re gonna have to get Scott and Greg talking about <laugh> give their take on whether or not Die Hard is a Christmas movie or not. Greg <laugh>

Greg White (00:15:47):

The same guy with the No. Oh, yeah, no

Scott Luton (00:15:51):

<laugh>. Greg says, a hundred percent. Let’s just summarize. Greg says a hundred percent Christmas movie. Hundred percent. Okay, speaking of having a little fun, uh, so we’ve got, uh, Abba Gupta with u s Global Freight forwarding joining us here in about five or six minutes here. So stay tuned for that. But, uh, last Friday, Greg, we did a little, what we call a pop-up livestream giveaway, and it was a, it was a short little 20 minute or so, very impromptu conversation, really trying to, uh, give some thanks to our listeners and, and folks out there across the global supply chain Now, uh, fam and we, and we gave Ray some of our favorite reads this year. So Greg, with that said, no pun intended there, I feel like I’m always promoting our LinkedIn newsletter. I’m not. It’s just <laugh>. It’s, you

Greg White (00:16:39):

Just say that all the time. That’s why we made it the title of

Scott Luton (00:16:42):

<laugh>. That’s right. But right here on, on today’s special buzz, uh, as we enter the holiday season, we’re gonna continue to give voice. So this is one of my favorite reads, this, this, uh, this year Beyond Good. This is by our friends Theo Lao and Bradley, um, uh, Limmer, and which we’ve interviewed them a couple of times. I’ll be, be reconnecting with, uh, Theo soon. Um, folks, if you want this, a copy of this book, we encourage you, you gotta enter the drawing. So, Amanda, if you would drop your email in the chat, you gotta send a note to Amanda, and that’s Amanda supply chain now.com. And, and Greg, there’s two pieces of feedback we’re asking, which if you send a blank email, you’ll be entered into drawing. But if you put some feedback in there, uh, it’ll enhance your chances of winning. And there’s two things we’re looking for your favorite show from this past year and why, or we’d love to know what topics you would like us to cover more in 2023. So, Greg, I think that, I think that’s a fair ask gi give away a, a few free books, getting some market intel from our, our global fan. What you think

Greg White (00:17:52):

It’s a free book, do something for it, right? <laugh>

Scott Luton (00:17:57):

That is right.

Greg White (00:17:58):

I think any ask it, well, not any ask, but any ask that simple yes, is definitely fair.

Scott Luton (00:18:04):

So, uh, folks, it’s simple. Shoot us an email, Amanda, supply chain now.com. I think we gave away, um, from Friday’s session. I wanna say we, we shot out 10 books already, and Greg we’re talking about like, heavy, heavy hitting books. Like, how

Greg White (00:18:18):

Many do we have? Are we over inventory, Scott, is that water?

Scott Luton (00:18:22):

<laugh>? Man, you ca you busted. B, this is my inventory management strategy. You busted me. Uh, no, it, it, it, it’s really, you know, we, we, uh, are so grateful for all the folks that plug in with us all year long, you know, dropping into comments or, or give, giving us fe uh, uh, feedback on social or, you know, via podcast or whatever. Yeah. And we are certainly, um, uh, feel to the brim with Holiday spirit and wanna find little ways to give him back so important, right, Greg?

Greg White (00:18:52):

Agreed. A hundred percent.

Scott Luton (00:18:55):

All right. So, um, we’ve got the address out there, Amanda, at SAP pacha now.com. Let us know those two things, favorite show or topics you wanna hear more about in 2023, and you’ll be entered into the drawing. Okay? We’re gonna get some bonus time here today, Greg, with our guest. I’m really, uh, excited. I’ve really enjoyed the pre show conversations with our guests. Are you, you buckled up and, uh, buckle, buckled up and locked in for this conversation with Abishek?

Greg White (00:19:22):

Hold on. <laugh>, yes.

Scott Luton (00:19:26):

Okay. I always gotta double checks. We’re, we’re about to move to ludicrous speed, low reference, put

Greg White (00:19:31):

Your hands and arms inside the

Scott Luton (00:19:33):

Vehicle. All right. So with that said, and with no further ado, I wanna welcome in our great guest here today, Abishek Gupta, director of Marketing for International Air Freight with U p s Global Freight Forwarding. Hey, Abishek, how you doing?

Abishek Gupta (00:19:47):

I’m doing great. Having fun with you guys so far. Yeah, it’s fantastic. Great.

Greg White (00:19:52):

I have a question for you, AEK. Sure. Is diehard a holiday movie or not

Abishek Gupta (00:19:57):

<laugh>? Yeah, its a holiday movie, just because you said so. Yeah,

Greg White (00:20:03):

Thanks. Even if it’s not, it’s fun to say movie. We’re all here.

Scott Luton (00:20:10):

Well, so Aek we’ll, we’ll, we’ll keep going down the fun track. So we we’re gonna be picking your brain on, on what’s going on in global trade and as well as what’s going on with, with a lot of freight rate changes. So, yeah. Uh, we’re gonna get to that in just a minute, but we’ve got a few bonus minutes with you here today. So I have Beche, I’ve gathered that you’re a big music fan, and so you fit right in. You’re part of the fan, me and Greg, both big, big music fans. Yeah. So here’s a little fun warmup question. So today is the birthday of one Sheila Cecilia Escovedo. Hmm. She’s better known as Sheila E That’s right. So the legendary percussionist and singer, and that was discovered by Prince, uh, was born December 12th, 1957 in Oakland, California,

Greg White (00:20:56):

1957.

Scott Luton (00:20:56):

Yeah, that’s right. Wow. How about that?

Greg White (00:20:59):

Yeah. Wow.

Scott Luton (00:21:00):

She’s still got the beat and brings it, uh, brings it like n like few others. So Aek, um, tell us using that as a, as a springboard, what’s one of your favorite musical acts of all time?

Abishek Gupta (00:21:14):

Oh, okay. I think, um, memorable one is one time around, I was, I think Feet, foot Mac gave a concert in, I was in Ohio at that point in time, so right, uh, Buckeye. Um, so, so in there by that, uh, there was this amazing, and I didn’t, I was not a diehard feed food Mac fan. I just went there because the thing, I got cheap tickets and I happened to be around close by, so I went there, but it blew me off. I mean, I can’t tell you guys, uh, how amazing that whole performance was. I, I, I, I think I was thrilled that I found it opportunity and every single tone, every single song that is sing, I mean, I knew I knew the songs, but when you hear them in a concert like that, completely different perspective that you get just listening to them, uh, sing some of those melodies. And it’s very refreshing. I mean, I, I was blown away.

Scott Luton (00:22:06):

Well, that’s a great one. I expected you to go a different, different, uh, angle, because one of your favorite bands is Def Leopard Aek, but hey, Fleetwood Mac is legendary too.

Greg White (00:22:17):

Yeah. It’s pretty hard to top them in concert for sure. <laugh>, right? No matter what you’re a fan of.

Scott Luton (00:22:23):

Well, so, Greg, I’m, uh, Greg, what about you? So Fleetwood Mac and the in-person constant concert experience with Aek was talking about. How about you, Greg?

Greg White (00:22:33):

Uh, wow, that, I mean, it’s tough to say. I I love so much different music. Th I mean, this is kind of out there just because it comes to the top of my mind, but, uh, I saw Zach Brown in concert once and just unbelievable. He had, uh, just first of all the stage set up that he had, he had these two long runways that went out, like kinda like this off the stage here, where, there you go. Like that <laugh> and two of his guitar players, one of whom was obviously a Stevie Ray, Vaughn Prodigy, and the other one who was a, uh, a Guns N Roses prodigy, I forgot their guitar player’s name. That’s embarrassing, isn’t it? But, um, they had, they right in the middle of a song, they had a guitar dual, both of them with their very, their incredibly varied styles and keeping it in tone with the same with the song that they were playing in.

Greg White (00:23:30):

I don’t know if everybody knows Zack Brown, but he plays a lot of kind of, um, honky Calypso music and, and, um, other types of just ge you know, generally entertaining music. I wouldn’t even call it country, though. Some of it is, but man, it was just super powerful to see how talented the musicians were in what I thought was just kind of a bar band. I mean, you know, Scott, you and I got to see, well, had the opportunity to see, I got to see, um, Zach Brown in the Dixie Tavern in Marietta, pretty much singing all by himself, the songs written by the bartender of, at the Dixie Tavern. So to see him go from there to that and the incredible, incredibly talented musicians he had, was very, very impactful.

Scott Luton (00:24:16):

Okay. We’re gonna have to have a, uh, a supply chain nerds talk music segment coming soon with Greg and Ab

Greg White (00:24:22):

Got some great musicians in supply chain. Yeah. Not, maybe not just talk, maybe talk and play.

Scott Luton (00:24:28):

That’s right. That is right. What was that Aek?

Abishek Gupta (00:24:31):

I was gonna say. No, no, no. I, I, I lost him when he says talk and play. Well, you know, the reason, the reason why I like Def Leppard was that I tried to play guitar. I literally tried very hard and I failed miserable. Right. And then seeing some of these guys do this magic with, with, with guitar. I mean, for that matter of fact, I mean, definitely plays is one band, but you pick any guitar based band. And when these bands played more like a solo lovely, you know, ba ballads, that became my favorite. So, I mean, whenever these play guys can do magic with guitar, I mean, I, I was so on it.

Greg White (00:25:05):

Yeah. And it, it, it can be inspiring and discouraging at exactly the same time, can it? Right. That’s right. You know what, AEK, I, we are much better at supply chain than any Def Leopard, right? Background guitar player or even Lindsay Buckingham

Scott Luton (00:25:23):

<laugh>. That’s a great call out. But I was gonna ask Aek, if any, uh, video footage of his guitar playing experiences may have existed. That’d be good. Good, uh, bribery, uh, footage, maybe. Hey, couple quick comments here. And then we’re gonna get into, uh, some trade observations and analysis. Uh, Justin, Hey, Justin, great to see you from Florida. He says, yes, diehard is a Christmas movie. He also talks about, uh, Zack has an amazing production crew and, and musicians Catherine’s calling out, little bit of chicken fried, of course, one of, uh, Zack’s big songs. And she says, supply chain now, jam session. Hey, let’s come up to a, to a, a venue near you. Okay. So let’s, let’s get back to supply chain little fun, uh, holiday episode here of the supply chain buzz. But we’re gotta get down to work at some point. And Aek, I’m really curious, um, a ton of things going on across, uh, globe, the world of global freight, right? Too much. Our radars are being overloaded, but, you know, from where you sit and, and using this great article from the World Economic Forum as a backdrop where they are sharing six of six top things to know, what’s a couple things on your radar that should be on ours as well when it comes to global trade?

Abishek Gupta (00:26:37):

Yeah. So of course, it’s a good read. I mean, I encourage anyone to read through that. I mean, there’re definitely efforts from the countries to ease the word trade. But I think at the same time, the things that caught my eye, and at least for everyone, which we are living and breathing through right now, is the change, the rapid change at which the word trade dynamic has changed in the last couple of months. Right? So, so it’s not a rosy picture, we all know it. The word, um, uh, trade organization is anticipating that the, the global trade and the flows of global trade’s gonna slow down next year. Um, you know, at, at, at, at pretty fast speed number of factors. We all are aware of it, right? I mean, there is definitely war going on. Um, in Ukraine. There is high energy prices, and there is inventory situations in different parts of the world for different things that all is basically hampering.

Abishek Gupta (00:27:30):

And on top of all of that is inflation, right? Uh, and on all the developing economies are pacing through that. And when consumer doesn’t have, um, you know, that much free money to kind of invest into things, then they become choosy and picky. I think that becomes, uh, you know, uh, uh, uh, a remedy where everything kind of goes away. So I think, um, that is, that is definitely, and that is having percussions everywhere, right? How that global trade impacts air, how that impacts ocean freight. I mean, that’s the areas where we deal with a little bit more. So then how do we, uh, kind of take that into consideration? What advice do we give to our customers? I mean, that’s where I think a bulk of, uh, our thought process goes these days.

Scott Luton (00:28:10):

Mm-hmm. So, uh, Greg, uh, what’d you hear, whether it’s from Abec there or the great, uh, read from World Economic Forum, or what do you think should be priorities for what we’re tracking across global trade right now?

Greg White (00:28:22):

Yeah, I mean, I think you really have to just focus on your goals and what you can control. You know, there are a lot of things out there that you can’t control, you can’t control, um, you know, what happens with geopolitical conflict like the Ukraine war. Um, you can’t control what China is gonna do to try to manipulate the economies or supply chains of the world, but you can identify your exposure to those things and figure out how to reduce your level of fragility there. So, you know, I think one of, I, I’ve been having a lot of discussions over the last several, uh, weeks now, and, you know, one of the things that I’ve discovered is it’s better not to target a particular type of event or event. It’s better to understand where your fragility are and try to shore those up so that any event has lesser or, uh, lesser impact on them.

Scott Luton (00:29:19):

Hmm. Well said. Um, well said. It’s kind of like a, you know, we’re in the middle of football season, right? And if you wanna fool yourself, if you’re, if you’re an Atlanta Falcons fan, if you wanna fool yourself that you’re a Super Bowl champion this year, that’s gonna have disastrous consequences. So, kind of <laugh> having a little fun play on what Greg’s saying, really being honest with your fragility across your global supply chain, and focusing there on how you can address and mitigate it. You’re gonna, you’re gonna be much more successful. I’ll give you, uh, uh, aek the, the last word. And folks, we dropped a link to this. Read in the chat, your one click away and give us your take, uh, on, uh, what the folks over at World Economic Forum are thinking. But aek, your, your final word here.

Abishek Gupta (00:29:59):

No, I mean, the final word is just, it’s good for anyone, like purchasing managers or people to kind of be aware of it, as Drex said, right? You can control everything. It’s good to know what the general trend and the notion is so that you’re better prepared and, uh, you know, you, it, it’s on your top of mind. You can address, you can let your senior leadership now, you know, things like that, that, that come in handy sometimes in conversations.

Scott Luton (00:30:21):

That’s right. And partner with pros, right? Greg?

Greg White (00:30:24):

You know, there are people that specialize in certain tasks. We’re talking to one of ’em, AEK, right? I mean, so many companies have tried to be generalists in so many categories these days, and that is one of the major fragility that these companies have. And more and more of them are starting to engage third party partners, or even specialist divisions within their own company or technology or whatever. But again, if you recognize those fragility, you know, do we have, or could we build the expertise here, or could we go somewhere else? Even if it’s only until we do build or could build the expertise here, do we go to somebody else? And who has that expertise? Now, I mean, Scott, we’re making these decisions within our own company every day, right? Right. With expertise, we don’t have, we’re going, how fast do we need to get there? What’s the risk if we don’t get there fast, et cetera, et cetera. And we’re making the decision, do we build it, do we buy it or do we outsource it, sort of thing, right? So I think every business goes through that in some level. Most people with much higher stakes, frankly, than we have at supply chain now. And that’s who we’re talking to right now. Is all of you out there with those high stakes, right?

Scott Luton (00:31:36):

That’s right. Decision making velocity is what comes to my mind. Um, all right. So Aek, we’re gonna get into the freight market Yep. Um, on a couple different ways. And, and I’m gonna make a little editorial change. We got some bonus time with Abha Gupta. So let’s take these next two articles. Let’s just separate them. And, and with this, with this next read here, um, we’ll talk about freight rates, especially when it comes maybe to o ocean carriers. Yeah. And what’s going on there. And then in a second we’ll get to air cargo. So here, CNBC is talking, uh, talking about a lot of things in this article, but including the ocean rates, how they’ve changed dramatically, of course, since, uh, about a year or so ago. Your thoughts here, AEK?

Abishek Gupta (00:32:16):

Yeah. So I think, um, in the last couple of years or so, definitely supply chains have become top of mind for a lot of people. Even general consumers realize why they can get stuff. And then people who are not very familiar with it got familiar with things like congestion at the Port La Long Beach. And some of those names that were like, what are those? Right? So Ocean become one of those areas where everyone was that what things are taking so long, the rates becoming high. There was congestion everywhere, and there was generally an assumption that things will eventually, at some point in time normalize. But the rate at which they normalize in the last six month or so, I would say is being exceptional. No one anticipated or could have anticipated, uh, that the rates will so dramatically drop down. I mean, at one point in time last year, remember I think November, December of last year, a container from a, you know, China to us east west coast was probably 18 to $20,000, right?

Abishek Gupta (00:33:14):

Right. Nowadays, you can get that same container probably in less than $2,000, right? So, so that change was inevitable. It was gonna happen because those rates were not sustain. But in planning your things, no one could have anticipated that you’ll be that far off. And a number of factors did happen, right? I mean, we talked about global trade slowdown. The demand definitely was a part of it. If we have access inventory, we don’t know what consumers gonna buy going forward, that is gonna stop some of that. And also congestion, right? I mean, we heard about it. Uh, the congestion was a big part of, uh, the reasons why things were taking longer. I mean, things were sitting at the ports way longer. They were con they were ships waiting to bird, like hundreds of them sometimes that all Remo got removed. That all vanished in the last couple of weeks, which is a good thing.

Abishek Gupta (00:34:03):

I mean, not a bad thing for consumer, but a good thing. But what did, what that did was that now the supply and demand is pretty much in balance, probably more supply than demand, and then all of a sudden the rates are plummeting. Um, it’s a, it’s good for consumer, but it’s a nightmare for supply chain professionals, because now all of a sudden, uh, things are upside down, right? For them, their plannings is completely, uh, different. But they have to pivot again. They pivoted before they can pivot again. It’s about having that information and working with good partners that led you pivot.

Scott Luton (00:34:35):

Mm-hmm. Greg, uh, I’d love to get your thoughts here on, on what Abashak is sharing or the freight, well, the, the ocean shipping freight market.

Greg White (00:34:42):

Yeah. Well, a couple things. One, I had to write it down, awareness. So what has changed the most in supply chain is not disruption, right? That’s the, that’s the sensationalization that the press does. But what has changed is the awareness ships have gotten stuck in the Suez Canal before. You know, we’ve had freezes where we didn’t expect freezes, Texas, right? We’ve had, um, we’ve had, uh, equipment get out out of balance, right? On the wrong side of the ocean, or the wrong side of the country, or that sort of thing. That’s happened before, not at this scale on that last point. But, um, but awareness is what has changed. We consumers, here I go again since the great toilet paper shortage of 2020. Now we know how supply chain works, and there’s nowhere to hide the other term that I love, ABEC, exceptional normalization, <laugh>. I love the oxymoron of that and just how poignant and pointed that is.

Greg White (00:35:42):

It is. This has been an exceptional normalization. We were talking not that long ago that no, we are not, you know, we let off with this. No, we are not in a freight recession, and we’re probably not in a freight recession now. We were in a bubble before, and now we’re back to normal. But exceptional normalization really goes to the rate of change and the, the level of change from 20, $30,000 containers to $2,000 containers or whatevers are going for around that now. Yeah. And in such a short time. So if, you know, what you made me think about Aek is one, we have to be very fleet afoot for these changes. Yep. Um, I do think some of these disruptions will persist because as long as governments continue to intervene in this, be that by their bad actions like Russia or China, different bad actions, right? War or manipulation of supply chains and labor and, and economies or, um, by changes and in and shifts of the economy that cause consumers to change their behavior, the combination of those impacts and the un unpredictability of those impacts is very, very disruptive.

Scott Luton (00:36:58):

Hmm. Well said. Abec, anything else, uh, before we move on to air cargo, which I know you’re a big fan of the air cargo world, right? Um, I would just, uh, I would just add, uh, uh, interesting read over the weekend. You know, Greg, something we’ve talked about feels like for years now, but some of the shifting, you know, o obviously, um, when West Coast Ports were going through the hurdles that they had, and we saw a lot of that traffic shift over to, uh, the east coast, then we, then we then, per your own tracking there in Hilton Head, uh, you know, we had East Coast.

Greg White (00:37:30):

I’m looking right now as a matter of fact, right?

Scott Luton (00:37:32):

Yeah. Well, uh, the Wall Street Journal, uh, interviewed a lot of the, uh, powers that be, uh, in, in the ports world. And they were, uh, one of the things they were analyzing, and, and something I read over the weekend is, is how much of that freight volume change is permanent. So, uh, you know, one West coast port leader thinks about 10% of the volume shift won’t come back. So they’re gonna have to, to, to work hard to, to make that happen. So we’ll see though, Greg, say

Greg White (00:37:59):

That again. Thanks. How much won’t

Scott Luton (00:38:01):

Come back? About 10% of, uh, the freight volume that went from West Co West to east isn’t coming back. How about that?

Greg White (00:38:09):

Uh, that could be true. Yeah. I, I can tell you that, that the conditions on the East coast right now, uh, might actually have an alternative impact to that statement, because right now, even Charleston has a few ships backed up, and when I checked yesterday, there were 34 outside the port of Savannah. Wow. Um, and it’s still a pretty good, see if we can get this to focus. There we go. Still pretty good chunk. All those green squares, those are ships waiting outside the port of Savannah

Scott Luton (00:38:47):

Abec. Um, we just can’t catch a break, can we just can’t catch a break. Supply chain practitioners just <laugh>.

Greg White (00:38:54):

I mean, it’s, it, it’s, uh, fascinating. I, I think, you know, it all started in Savannah with, they had a, they had a lift or two, uh, breakdown. So I think they are still down some processing or, you know, some, uh, well, whatever you wanna call it, processing equipment, um, that, that keeps them behind. But, and, and I think that that companies, you know, they have to make that shift of port relatively early. So they’re sort of stuck there now.

Abishek Gupta (00:39:27):

No, I mean, that, that, that’s the point that I wanna add is that people have to realize, uh, other than the supply chain professionals, that it’s not that easy to kind change your, your, your, your supply chain. I mean, these are complex things. You just can’t say, okay, tomorrow I wanna fly into to Savannah, rather than then, like, like, that doesn’t happen that that requires you to where the good’s gonna go. Who’s gonna pick them up from there, where they’re gonna be warehoused, right? How are they’re gonna get to the end consumer? All of those are, are difficult. It takes time. It’ll eventually move, it’ll eventually normalize. But I think, uh, some, some, some of these changes take time. Yeah, that’s, yeah, for

Greg White (00:40:04):

Sure. Yeah. I don’t want anybody to forget the term exceptional normalization, <laugh>. Cause that, I mean, seriously, that really does, yeah. I mean, that really does tell us where we are when we have to use words like that, right?

Abishek Gupta (00:40:18):

I mean, we, we were hoping that the carriers would be a little bit more disciplined. They are, again, they are doing a lot of blank ceilings to kind of manage the environment. But again, it’s just a combination of factors that probably seem too much for even them to kind of come together and then let the rates drop. 90%. So no fault of anyone. It’s just the way things work sometimes.

Greg White (00:40:37):

That’s right. Yeah. And nobody’s gonna be complaining about, uh, shipping, right. Shipping companies profits for the next couple years, <laugh>. Yeah,

Abishek Gupta (00:40:46):

I think they, they, they made plenty in last couple of years.

Greg White (00:40:49):

Yeah. Yeah. And, and they paid, I mean, they lost plenty over many of the years before that. Before that. Yes. It’s, I think this is a time that people ought to be observing, and they ought to be understanding the dynamics of this industry, that it is very much a pendulum swing. It goes from incredible lack of profitability to just obscene profitability. And they have to get, you know, they have to get while the getting is good. That’s

Scott Luton (00:41:13):

Right. All right. So folks, uh, you can find a link to that last read, uh, in the chat, uh, and would welcome y’all’s take on, uh, on topics we’re talking about. But as I segue into the air cargo world, I think I saw over the weekend, or maybe late last week that I think I’ve got this right, Greg and Ek, the last 7 47, the last one rolled off the production line, that legendary aircraft, uh, that was, um,

Greg White (00:41:41):

I didn’t know they were still building them anyway,

Abishek Gupta (00:41:43):

<laugh>. Yeah. I think it’s been built for like 53 years, something like that. Yeah.

Scott Luton (00:41:47):

Yeah, that’s right. So using that as a springboard, there’s a, a great read here by our friends at Air Cargo News where it speaks to ada, a aa, aa, ada, aa, I’m trying to get these acronym pronunciations, right? Abashak and Greg AA is predicting, uh, uh, further drop in air cargo volume. So, AEK, tell us more about, uh, one of your favorite worlds of air cargo here,

Abishek Gupta (00:42:13):

<laugh>. Yeah. I think, um, just being in the business, right? I think, um, ocean, I mean from, I mean, u p s as a supply chain, right? I mean, we definitely have the, the options of moving from ocean to air, but when both things are down based, DEF definitely makes the environmentally little challenging, right? I won’t say that’s not, um, and Eric, uh, AIR has definitely benefited last couple of years based on congestion of ocean also, and also the situation of demand in the US consumer perspective and everywhere post covid and did great things. Don’t take me wrong during Covid. I mean, air was a blessing for a lot of people to move things for, uh, you know, gloves and PPEs, and then baby, as we shouldn’t forget all of that stuff. But now we are in an environment where there’s plenty of ocean, there’s lack of demand.

Abishek Gupta (00:42:59):

So o so similar to ocean air is also coming under pressure. Uh, we are declining this year about seven, 8%, give and take. And then on top of that, with the, uh, global trade decline, it’s anticipated to move further down, right? So, so good. I mean, I think it would be a good, good news story from the consumer perspective, right? Or the planning perspective, because definitely means that the rates are going to further, further, uh, trickle down. So somewhere we are paying a little bit more for fuel, maybe the less reduction in the, the taxation expense definitely could benefit some, some of the, uh, the, the companies and consumers eventually. But, but from, uh, overall market perspective, yeah, I mean, uh, it’s definitely a sign that things are looking a little bit shaky in 2023.

Scott Luton (00:43:47):

Yeah. Greg, your thoughts?

Greg White (00:43:49):

Well, nine, I mean, just the, the exceptional numbers that we’re talking about are just shocking. They’re, I mean, regardless of how long you’ve been doing that, and everything I’ve said about the fact that we’ve faced these disruptions before, it is no doubt that those are shocking volume changes. And, and they are a, a shock to the system. And, um, you know, I was thinking Aek, while you were talking about this, this time last year, we were talking about, um, iRobot and Peloton, that’s correct. Using air freight to get the goods here. iRobot didn’t and didn’t make it for Christmas. So we’re buying year old, uh, Roombas this year from them. And Peloton did it to such an extent that they nearly bankrupted the company actually, did they bankrupt the company? Nonetheless? They definitely seriously negatively impacted the, the, uh, fiscal, um, uh,

Abishek Gupta (00:44:48):

Yeah.

Greg White (00:44:49):

Of the company, right? So

Scott Luton (00:44:50):

Bad things happened,

Greg White (00:44:52):

Bad things happened, right? They almost, they almost broke themselves, right? Mm-hmm. <affirmative>. So, um, but I think about how delicate this is and in this environment, again, how you have to acknowledge and try to preempt those fr knowing that the, you know, the carry on effect of, of, um, what has mostly been prompted by government intervention will, will continue. Yeah. Um, I mean, that’s, that’s what’s made this exceptional reversion to the mean, so exceptional is, is things that you can’t control. And honestly, even the governments that are intervening can’t control. So, um, you, you have to be aware of not what it is again, but how, how big of an impact could a, a disruption like this have, and how do we minimize the impact of it? Mm. And how do we not over respond to it? My goodness. Right? I mean, they’re great retailers, truly great retailers. Target, Costco, Walmart, the greatest of all retailers on the planet who completely overbought on patio furniture. We’ve been talking about it all summer. I took advantage of that. Um, but, um, how do you try to mitigate your response, not just your, your, uh, supply chain’s fragility, but how do you mitigate your response so that you don’t overreact Yes. So that you see a little bit into the future, and, um, don’t put your entire company at risk like Peloton did.

Scott Luton (00:46:25):

Mm-hmm. Aek, I’m gonna give you the final word, and then we’re gonna switch, uh, shift gears a bit and learn a lot more about your organization, some of the resources y’all have. So, aek your final word on the world of air, air cargo.

Abishek Gupta (00:46:36):

Yeah. So I think, um, the, the need of emphasis on communication, uh, isn’t gone away with any of that, right? Well, with three things move up, get trickier. Now, coming back down, I think the good thing that we’ll advise to anyone, uh, not just as a being because I’m in it, just because that’s how the freight forwarding industry works. Like you have to keep your partners in good communication. You need to let them know what you see, learn from what they see, and then adjust and adapt, adapt accordingly. Uh, I think these change are manageable, uh, working with a good partner, we can manage some of these things, but as long as the communication is clear, right, uh, from your side to your different partners, um, we can actually manage some of these changes. We just need to be aware of what those are. Make plan, if you were making plan A and you probably made plan B and C before, keep working down that track, you need probably more plans so that you can, uh, you can revert and pivot. And I think a lot of supply chain professionals have learned quite a bit in the last couple of years to be agile, to be nimble, to be able to kind of make quick changes, quick moves, and working with, with similar companies and partners who can do the same. So I think that emphasis on communication and agility is still required moving forward in 2023.

Scott Luton (00:47:54):

Yep. And the phrase you use, working with a good partner, working with a good partner, that’s somebody, one of our theme for today’s buzz. Yeah. Um, so Abashak, tell us, you know, for the three people out there that may be unaware, in a nutshell, what does, uh, what do you and the team at u s global freight forwarding do?

Abishek Gupta (00:48:11):

Yeah, so I think, uh, a lot of people in the US know u p s very, very well, but I think u p s is still a very global enterprise, right? Um, when our, when our CSA is that, um, you know, we are moving the word forward by delivering what matters. You can’t just move the word forward by delivering just one part of things, right? So we are very comprehensive offering through, uh, global freight forwarding from end to end in today’s scenarios, like, I mean, you want air, ocean, ground, transportation, brokerage, cleared, manager, supplier, uh, manager, destination, cargo ups can do all in all, uh, part of it with good visibility and tracking. So again, uh, as I mentioned that we have been in this business for a long time. Uh, we inherited the, some of these business through acquisitions, but we have made them a part of our brand, our portfolio, uh, to, to help our customers.

Abishek Gupta (00:49:00):

And, um, uh, I would encourage, uh, customers, if they’re not aware of u p s freight forwarding, just kind of, uh, check it out, listen to us, and then understand the, the ease of doing business and the, the, the ease and, uh, of integrating us within, within their own ecosystem. And as I mentioned, uh, the, the emphasis of a partner is definitely important. The way supply chain is evolving, you know, someone who can understand it, help you, uh, lead with it, tell you in upfront what could be happening, and then help you kind of mitigate some of those challenges. Especially for a lot of small businesses who are getting stuff from globally, from overseas, they don’t wanna get shocked by too much or they’re bankrupt, right? I mean, they want to have a partner who can alert them, talk to them about, uh, some of these challenges and, and things.

Abishek Gupta (00:49:47):

So we have, we have done quite a bit of work last couple of years during covid to be more informational, to be more, uh, pro predictive about what we see happening in the marketplace to help our customers, uh, who, who, who may want to be not that aware about some of these things. So, uh, definitely a good brand. I mean, we’ve been in business since 1907, right? Uh, so it’s, it’s been 115 years, so up s been around. I don’t have to talk much about it. But again, um, the brand goes with the global freight forwarding. I mean, it’s the shield that still works. We still want to be a global provider of logistics, end-to-end visibility for our customers. Yeah.

Scott Luton (00:50:26):

All right. Greg, your quick comments on, uh, what the team do over there at u s global freight forwarding.

Greg White (00:50:32):

Well, one thing that Aek said that just jumps out at me is, is the whole, uh, collaboration and sharing notion, right? I mean, and, and, um, you know, we use the term transparency in supply chain a lot. I think what we really ought to use is truth. Yeah. Be truthful, even when it hurts. Be honest with your trading partners, especially those that you’re paying to be on your side because everything they know can save you whenever the chips are down. Right? I know that there’s this tendency, I mean, I’ve seen it for decades and decades. I’m not gonna say a third decade, because we’re only confessing to two, right? <laugh>,

Greg White (00:51:13):

I’ve seen it for, uh, more than two decades. I’m willing to confess that, uh, where companies don’t share because they don’t wanna be perceived as disadvantaged or incompetent. Um, but I mean, let’s face it, there’s a lot of opportunity to be less than optimal because the tools have been outdated. A lot of the methodologies in supply chain are outdated. It’s not entirely your fault, but it is entirely in your hands to fix it. That’s right. And if you are open with the trading partners that, that you, you engage with, it’s an incredibly freeing experience. Because Aek doesn’t care if you screwed it up before <laugh>, he can’t hire you. He can only help you from getting fired in the future. <laugh>, something goes, goes bad in the future. So that, first of all, that notion of transparency and truth, I think is really, really important. And the other is, can you really afford, in these times that are so volatile, we’ve talked about so much volatility today, can you really afford to learn to do it yourself right now?

Greg White (00:52:20):

Mm-hmm. <affirmative>, like I said, even if your plan is to bring it in-house later, don’t do that right now. These are some of the toughest times that we have ever been in from a supply chain stand standpoint. Get a pro, engage them, have them help you rip off their ideas a little bit. I mean, some of what <inaudible> does, I mean, it’s not secret, right? It’s not secret. It’s just really hard. And there are a lot of things that, that you have to consider. Truthfully, I think most companies, especially a lot of the mod more modern companies, they’re, they are never going to build a supply chain. I think at, at some point in the future, I’m gonna make a bold statement, supply chains will be completely outsourced, right. Especially the very operational and technical aspects of it that we’re talking about here. Air freight predominantly, but, but all kinds of freight. Mm-hmm. <affirmative>, uh, because it is so complex and because what I’ve seen of brands and retailers is they are very good at retailing and they’re very good at branding, but they’re not very good at supply chain and most of them don’t want to be. So if you can, can find somebody who can do it better, do it,

Scott Luton (00:53:29):

And with less friction, I think ache. That’s one thing I heard as you were describing. You know, supply chain is hard. Yeah. Work with folks that make it easier, right? Even incrementally. Um, alright, so you brought some resources here. Aek, we wanna share this with folks. Yeah, that’s one of the things I, I really admire, uh, as much as we’ve rubbed delve budges with members of, of you and the u p s organization throughout 2022, and all the information y’all put out there, which is so valuable, whether you’re working with u p s or not. So, um, folks, you can sign up here for the us uh, U p s Supply Chain News and Insights page, uh, that, uh, resources, events, you name it. And then also, if you don’t want to visit that site regularly, which you may not, you can sign up for weekly emails. Yep. Uh, from the u p s team. So all, again, making it easier and, um, uh, to not only do supply chain better and more successfully, but, uh, making life a little bit easier too. Abak, right?

Abishek Gupta (00:54:26):

That is absolutely correct. I mean, we know that, uh, we don’t have all the time in the world to kind of dig through all the information and information. Uh, I mean, it’s, it’s typical, typically very valuable, right? So if you really high level wanna know before making a quick decision about what’s going in the world, you can go to that page, refreshing it up, and then say, Hey, okay, I definitely don’t wanna find a partner there yet because the things are not that right. But I may wanna part find a partner there or grow there. So I think these kind of observations and quick insights from u p s help a lot of customers kind of deal with, uh, these changes pretty quickly. Yeah.

Scott Luton (00:55:02):

Agreed. Okay. So here’s the, uh, the billion dollar question. Aek. How can folks connect with you and the organization beyond the resources you shared? Yes. How can folks connect with you?

Abishek Gupta (00:55:13):

Yeah, so there’s definitely, uh, as you mentioned on the, on the webpage, there is a, there’s a connection. You can, there are different ways of connecting to U P s. I also am available on LinkedIn. I mean, I definitely would love to hear from people who are having some challenges with the supply chain. There’s a big vast network of professional sales professional to help. I think that, that the option is out there. I think depending on the situation the customer is in, they can pick one of these, uh, these options. There’s a lot of help and resources on UPS websites too. So hopefully we have done, if we have done a good job, you can find some answers just by going there. If you wanna learn more, wanna connect to us, there are options over there. If you really are not finding what you need over there, you can definitely connect to me on LinkedIn. Absolutely.

Scott Luton (00:55:56):

Wonderful. And talk supply chain and music, uh, both with Aek. Yeah.

Greg White (00:56:01):

And what could be better than that?

Scott Luton (00:56:03):

<laugh>. Well, uh, AEK, it’s been a pleasure. Thanks so much for joining. Greg and I here on Supply Chain Buzz. Yeah. Uh, happy Holidays, happy New Year, all that good stuff. We hope to see you, uh, in the new year soon. Aek Gupta with u p s Global Freight 40. Thank you, AEK.

Abishek Gupta (00:56:17):

Thank you guys. Thank you. Thank you.

Scott Luton (00:56:20):

All right, Greg, man, uh, really enjoyed our chat there with Abashak. Enjoyed the pre-show too. Um, alright, so let’s assume, Greg, let’s play a little game here. Mm-hmm. <affirmative>, let’s assume, uh, folks are, maybe they have a attention span like I do, right? Seven seconds like a goldfish, and they forget everything else from the last hour. What is one thing that, especially that Absec shared, or that we talked about here today, that folks gotta keep on their radar front and center?

Greg White (00:56:49):

Uh, in this day and age, you absolutely, positively cannot do it alone. Absolutely cannot. First of all, your, your supply chain isn’t a chain. It’s more of a ecosystem, right? So that creates complexity. It doesn’t go like this. It goes like this, right?

Scott Luton (00:57:05):

Right.

Greg White (00:57:05):

<laugh>. Um, and, and, um, you know, I think Greg Studer said, there are companies that are worried about losing proprietary information, right? And I totally agree. I use that as both a legitimate reason as a retailer and as a red herring, um, loss of proprietary information. Duh. Don’t do business with people you don’t trust. Mm-hmm. <affirmative>. Um, which probably not a bad, bad policy in any, in any rate. Um, but you have to share, you have to share your information. You can of course do so. You can do so, um, you know, on a need to know basis. And of course you wanna do your diligence on whoever you’re sharing with, but you have to share, and you are sharing today, frankly, um, in some cases, and, and in a lot of cases, probably with people who are less trustworthy than you might find, find out there today.

Greg White (00:57:58):

So, that’s right. Um, but look, the, the most important thing from all of that is to recognize you can’t do it alone. You are not, you are not only inside your four walls, there are things outside your four walls that impact you. So acknowledge that plan for that provision for failure in that and, and enable yourself for success with that. And I think, uh, you know, there are so many of these opportunities to find really strong, legitimate partners like Abec and his group at up s um, to, you know, to help you accelerate, right? In a trustworthy way. I mean, I think we can all be pretty sure that if you sign a contract with up s they’re gonna adhere to it, right? Um, but, uh, uh, you know, I think that, that you just have to, uh, protect yourself by op opening yourself up more. That’s right. Trying to keep everything inside and do it yourself. I mean, we’ve watched thousands of companies disappear by doing that, right? That some of them during the, and after the pandemic. So yeah. Um, recognize that supply chain is way too complex to go it alone.

Scott Luton (00:59:10):

Yep. Will said there, and folks, hey, not

Greg White (00:59:13):

Very well said, but I think the point is good

Scott Luton (00:59:15):

<laugh>, I think

Greg White (00:59:16):

I was kinda meandered a little bit there, but

Scott Luton (00:59:19):

Hey, December, December is for meandering. There we go. Uh, if you don’t know, December is for meandering. Hey folks. Uh, information though. Everybody’s on the hunt for good information, actual information, uh, to, uh, to protect that decision making velocity when you’re making good decisions fast. That’s what we’re all after, right? But mm-hmm. <affirmative>, Hey, check out u s Supply chain news and insights, that page there. Lots of events, white papers, blogs, networking opportunities, and a lot more. Okay, folks, uh, thank you for being here, for the supply chain buzz as we start to wind down the year. Greg, hard to believe it’s December 12th, 2022, but, uh, we’ve got a lot of, uh, uh, we should make Vicki really happy out there, uh, member of our supply chain. Now, family, I, I gotta say this in her honor, Greg, we got a lot of good stuff coming. A lot of good stuff coming. Big, big new year coming up. There you go folks. Stay tuned. Greg, always a pleasure to knock out these conversations with you.

Greg White (01:00:13):

Yeah, likewise. Thank you. I appreciate it. And this was particularly good. I love App Spirit.

Scott Luton (01:00:20):

Uh, completely agree. Folks, thanks for showing up in the comments. Thanks for, uh, uh, uh, bringing that to bear. Thanks to our production team for helping us make production, uh, happen here every single day. But whatever you do, folks act on this information. Deeds, not words. With that said, Scott Luton challenging you to do good, to give forward and to be the change that’s needed. We’ll see you next time, right back here at Supply You Now. Thanks everybody.

Intro/Outro (01:00:43):

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