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Featured Content
customer experience
podcast
December 8, 2025
How AI and Innovation are Reshaping Procurement featuring Todd Heimes with Amazon Business
In this episode of Supply Chain Now, host Scott Luton sits down with Todd Heimes, Vice President of Amazon Business, live from Amazon Reshape 2025 in Seattle. Todd—an Amazon veteran of 26 years and a Seattle resident for over 30 years—shares rare, behind-the-scenes insights on scaling Amazon Business across Europe, Japan, and India, and leading multiple global teams including small business, global marketing, Business Prime, and international expansion. Todd explains how AI and innovation are reshaping procurement, with Amazon working to eliminate inefficiencies, reduce manual drudgery, and empower organizations to make smarter, faster purchasing decisions. He underscores the enduring influence of Jeff Bezos’ principle: start with the customer and work backwards. Todd shares a fascinating look at how Amazon Business streamlines procurement for large-scale, high-stakes operations, and also breaks down Amazon’s newest AI-driven capabilities—like the Amazon Business Assistant and Spend Anomaly detection—designed to elevate customer experience and bring intelligence to purchasing workflows. Todd closes with advice for today’s supply chain leaders: master your data to navigate uncertainty and drive smarter decisions. Tune into this episode to hear how Amazon Business is using AI, innovation, and customer-obsessed strategies to transform procurement and empower organizations to work smarter and faster. This…
manufacturing
podcast
December 10, 2025
Building a Bold New Roadmap Forward for the U.S. Manufacturing Industry
Tariffs, trade uncertainty, and shifting energy demands are colliding with rapid advances in AI, medtech, and advanced manufacturing. At the same time, companies are racing to fill hundreds of thousands of open roles, rethink how they attract talent, and modernize permitting and policy frameworks that haven’t kept pace with innovation. The result is a U.S. manufacturing sector on the verge of a new chapter, but only if leaders can unlock the right mix of policy, people, and technology. In this episode of Supply Chain Now, Scott Luton sits down with Jay Timmons, President and CEO of the National Association of Manufacturers (NAM), and Kathy Wengel, Executive Vice President, Chief Technical Operations and Risk Officer at Johnson & Johnson, live from the Innovation Summit North America 2025, powered by Schneider Electric. Together, they unpack NAM’s comprehensive manufacturing strategy and the conditions needed for American industry to thrive. Scott, Jay, and Kathy explore how permitting reform, energy leadership (including nuclear), and trade certainty impact investment decisions on the factory floor, from small manufacturers to multinational enterprises. They discuss the urgent need to expand the workforce pipeline, especially for veterans and non-traditional talent, and why modern manufacturing careers offer both purpose and prosperity.…
webinar
webinar
December 18, 2025
Inside Outdoor Cap’s Warehouse: How Voice Picking Elevated Daily Operations
Go behind the scenes of Outdoor Cap’s warehouse to hear how the company tackled picking inefficiencies and discovered a better way forward with voice technology in this new webinar. Join hosts Scott Luton and cohost, as well as Peel Chronister with Outdoor Cap and Javier Esteve with EPG as they share their real-world experience—from identifying operational challenges and evaluating solutions to achieving measurable gains in productivity, accuracy, and employee satisfaction. Outdoor Cap’s operations team and EPG’s voice expert will walk through the selection process, implementation insights, and the tangible results of adopting EPG’s LYDIA Voice. Whether you’re exploring new warehouse technologies or looking to optimize your current picking process, this session offers practical takeaways and proven lessons you can apply in your own operation. Don’t miss this opportunity to learn how voice picking drives daily results inside Outdoor Cap’s warehouse—powered by EPG.
consumer behavior
podcast
November 17, 2025
Decoding Loyalty: What the Latest Research Reveals About Repeat Buyers
In this episode of Supply Chain Now, host Scott Luton and special guest co-host Tevon E. Taylor welcome Lori Boyer, Head of Content Marketing at EasyPost, to unpack the post-purchase experience (tracking, claims, and returns) and how owning these moments drives loyalty and repeat purchase. Drawing on fresh consumer research, Lori explains why reliability and flexibility now outrank “free,” why brands, not carriers, are held responsible for delivery outcomes, and how proactive notifications can double as high-performing marketing touchpoints. Together, the panel dives into practical plays shippers can run today: cutting “where is my order?” calls with automated, branded tracking; removing friction with one-click USPS claims filing; and turning adverse events into brand-building recoveries. They also explore modern return realities. From fraud and “keep-the-item” policies to sustainability pressures, and how to reduce returns at the source with better product information, sizing guidance, and segmentation. If you ship anything in 2025, this fast-moving conversation is a field guide to protecting your brand promise after the buy button. This episode is hosted by Scott Luton and Tevon Taylor, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. Additional Links & Resources Check out all the great resources and information mentioned…
cargo theft
webinar
December 11, 2025
Inside the Cargo Theft Surge: Insights & Predictions for 2026
Cargo theft surged again in 2025 — not just as a crime trend, but as a signal of deeper supply chain vulnerabilities. As organized networks evolve, and economic and geopolitical pressures persist, traditional approaches to cargo security are no longer enough. Hosted by Supply Chain Now’s Scott Luton, join industry leaders with Tive, Stridas & CargoNet for a forward-looking discussion on what this year’s trends tell us about the future of cargo theft — and how supply chain teams can prepare for the year ahead. We’ll unpack where and why theft patterns are shifting, explore how intelligence and visibility are reshaping prevention, and hear real-world insights from a customer who’s turning data into action. Whether you’re managing global logistics, transportation networks, or in-transit visibility, this session will help you understand what’s next — and how to stay one step ahead in 2026.
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Latest Podcast Episodes
never normal
podcast
January 19, 2026
Supply Chain Leadership in the Never Normal: A Power Panel of Supply Chain Leaders Rewriting the Rules
Operating conditions for supply chains continue to shift faster than most organizations can plan for. Labor pressures, evolving customer expectations, geopolitical uncertainty, and increasingly complex global networks are forcing leaders to rethink how decisions get made and how teams stay aligned when certainty is no longer guaranteed. In this episode of Supply Chain Now, Scott Luton is joined by Mario Morhy, Vice President, Integrated Planning at Sam’s Club, Mike Gomes, Vice President of Supply Chain North America at Perfetti Van Melle, and Rodrigo Alponti, Senior Vice President Global Supply Chain at STADA Group. Together, they reflect on how supply chain leadership has evolved over the past year, moving away from linear optimization toward adaptability, resilience, and closer collaboration with customers and partners. The panel also explores how AI is accelerating the pace of insight and action, enabling faster scenario planning, stronger visibility, and more empowered teams. Rather than replacing people, AI emerges as a decision-making copilot, freeing leaders to focus on risk, tradeoffs, and long-term value. The conversation closes with practical leadership takeaways on learning faster than competitors, asking better questions, and building cultures that can turn volatility into advantage. This episode is hosted by Scott Luton, and produced…
innovation
podcast
January 16, 2026
The Buzz: Counting Down to Manifest
The future of supply chain is entering a pivotal moment, and in this episode of Supply Chain Now, we unpack the trends, risks, and realities that will define 2026 and beyond. From geopolitical uncertainty and economic turbulence to shifting trade policy, energy innovation, and workforce challenges, this conversation cuts through the headlines to focus on what supply chain leaders must be ready for now. Welcome to The Buzz, powered by EPG! Listen in as hosts Scott Luton and Jake Barr break down the most critical forces reshaping global supply chains — and what they mean for strategy, resilience, and execution in an increasingly volatile world. They’re joined by special guest Tanzil Uddin, Senior Vice President of Content and Partnerships at Manifest, who brings a unique perspective on industry leadership, community, and the broader role supply chains play in society. Together, they discuss: Why geopolitical risk and economic turbulence are no longer episodic — and how leaders must redesign supply chains for constant volatility The potential implications of upcoming Supreme Court decisions on tariffs and what normalization of trade disruption could mean for 2026 planning Five defining trends executives should be watching closely, including supply chain fragmentation, cost optimization pressures, AI…
conflict zones
podcast
January 15, 2026
Inside Humanitarian Logistics in Ukraine
What does it take to deliver hope in the middle of crisis? In this powerful episode of Logistics with Purpose®, we spotlight the life-changing work of Lifting Hands International, a humanitarian organization providing critical aid to displaced communities around the world — with a focused lens on the ongoing crisis in Ukraine. Join us for an inspiring conversation with Hayley Smith, Founder and Director of Lifting Hands International, and Ihor Tereshchenko, the organization’s Ukraine Director. Together, they share deeply personal origin stories, the realities of operating humanitarian logistics in conflict zones, and the profound role that community-driven aid plays in restoring dignity and hope. This episode goes beyond headlines to explore: The logistical complexities of delivering aid in active conflict zones Why local partnerships and community trust are essential to humanitarian success The often-overlooked role of mental health support for displaced individuals How everyday people can take meaningful action to support global humanitarian efforts At its core, this conversation is a reminder that logistics isn’t just about moving goods — it’s about moving humanity forward. Every effort matters, and every listener has the power to contribute to positive change. This episode is hosted by Enrique Alvarez and Kristi Porter,…
connection
podcast
January 14, 2026
Unveiling the Future of Supply Chain: A Primer for 2026
Welcome to 2026 — and welcome to Supply Chain Now. In this episode, we kick off the new year by welcoming new listeners and sharing how you can engage with one of the world’s most active supply chain communities. We reflect on an incredible 2025, including our milestone of ranking in the top 1% of podcasts globally, and break down what makes Supply Chain Now unique — from three weekly podcast episodes to live streams, webinars, and conversations that bring supply chain professionals together from around the world. Looking ahead, we tease what’s coming next in 2026, including new miniseries, fresh formats, and a continued focus on innovation, connection, and meaningful industry dialogue. Whether you’ve been with us since the beginning or you’re just discovering the show, this episode is your invitation to plug in, join the conversation, and help shape what’s next for the global supply chain community. This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. Additional Links & Resources Check out all the great resources and information mentioned during the show: Learn more about our hosts Want more Supply Chain Now? We know you can’t get enough…
service
podcast
January 13, 2026
Honoring Service, Embracing Life: Conversations with Qwynn Galloway-Salazar
In this episode of the Tango Tango podcast, host Lloyd Knight speaks with Dr. Qwynn Galloway-Salazar, an Army veteran whose post-service mission is supporting service members, veterans, and their families. She shares how running a military mailroom revealed what lives beneath the uniform and inspired her path into criminal justice and counseling. They discuss her work at the intersection of trauma recovery and the criminal justice system, including training law enforcement, courts, and treatment programs to recognize military-connected trauma and reduce cycles of crisis and incarceration. Qwynn also discusses compassion fatigue and the practices that help her stay grounded. Qwynn then explains how a mentor’s terminal diagnosis led her to become a death doula and advocate for dignified end-of-life care for veterans. From building In Their Honor to leading national training through PsychArmor, she reflects on how storytelling, cultural competency, and heart-centered leadership can transform support for the military community. Additional Links & Resources: Connect with Dr. Qwynn Galloway-Salazar Learn more about In Their Honor Learn more about PsychArmor Learn more about Tango Tango Learn more about our hosts Learn more about Vetlanta Learn more about Supply Chain Now Work with us! Download Supply Chain Now’s Media Kit
planning
podcast
January 12, 2026
Innovative Industry Leaders Transforming Supply Chain Planning
Supply chains around the world are navigating relentless disruption, rising expectations for speed and resilience, and rapid advances in AI-driven decision-making. Leaders are under pressure to move beyond experimentation and deliver measurable value faster than ever. In this episode of Supply Chain Now, host Scott Luton sits down with two industry leaders: Philip Vervloesem, Chief Commercial & Markets Officer at OMP, and Scott Barnard, Managing Director at Bluecrux, live from the Gartner Supply Chain Planning Summit in Denver. Drawing on their work across global enterprises, both guests discuss how organizations translate advanced planning concepts into real-world results. The interviews with Philip and Scott explore the evolution toward autonomous, data-driven planning, the importance of self-funding ROI models, and why successful transformation depends on blending human expertise with machine intelligence. From OMP’s Unison platform and rapid value delivery approach to Bluecrux’s AI-powered analytics and decision intelligence capabilities, the conversation highlights how supply chain leaders can move from surface-level automation to profound, scalable impact. This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Philip Vervloesem…
2026
podcast
January 9, 2026
The Buzz: Supply Chain Predictions for 2026
The future of supply chain is entering a defining chapter, and today, we dig into the signals, shifts, and strategic decisions shaping what’s ahead in 2026. From ongoing trade volatility and labor disruptions to the accelerating role of AI and integrated planning, this episode cuts through the noise to focus on what leaders must prepare for now. Welcome to The Buzz, powered by EPG! Listen in as hosts Scott Luton and Karin Bursa break down the most important developments influencing global supply chains — and how leaders can build resilience in the face of constant disruption. They’re joined by special guest Alex Pradhan, Founder of Alchemy Advisors, who brings practical perspective on how organizations are adapting strategy, technology, and decision-making for what’s next. Together, they discuss: Why systemic disruptions — from trade policy shifts and labor unrest to natural disasters — are no longer exceptions, and how leaders must rethink resilience as a core capability Key predictions for 2026, including the normalization of tariff impacts, a potential U.S. manufacturing boom, and the continued maturation of integrated business planning How AI is moving beyond experimentation to accelerate decision-making, supported by a real-world case study from a major beauty brand using AI…
cybersecurity
podcast
January 7, 2026
Adapting to Change: 2025 Lessons, Supply Chain Insights, & 2026 Predictions, featuring U.S. Bank’s Gustav Khambatta
As global supply chains navigate through cybersecurity threats and rapid technological integration, companies must rethink their strategies to stay competitive. Cybercriminals are increasingly targeting corporate systems through sophisticated tactics, such as email infiltration, to gain access to sensitive data, including bills of lading. This underscores the need for organizations to strengthen their cybersecurity and ensure their supply chains remain secure. In this episode of Supply Chain Now, Scott Luton and Karin Bursa sit down with Gustav Khambatta, SVP, Head of Freight Payment Sales at U.S. Bank, to explore key themes in supply chain management. They discuss the evolving role of cybersecurity, AI’s impact on the industry, and the challenges posed by cargo theft and security breaches. They talk about the intersection of AI and cybersecurity, highlighting how technology is transforming business operations. AI is being integrated into supply chain processes, with use cases ranging from fraud prevention to streamlining document verification. However, as AI adoption accelerates, so does the potential for security vulnerabilities. The conversation underscores the importance of continuous adaptation in a rapidly changing supply chain landscape, where technology and security will play a central role in shaping the future. This episode is hosted by Scott Luton and…
Content that Converts to Sales Leads
In just one webinar with Supply Chain Now, one company received 394 total registrations.
207
People attended
for a 52% registration-to-attendee conversion rate.
191
Attendees were net new qualified leads
and passed on to the sales team.
Recent Webinars
fuel management
webinar
January 12, 2026
Owens Corning’s Roadmap to Fuel Cost Visibility and Savings
Owens Corning, one of the world’s largest manufacturer of roofing shingles, insulation, and doors, needed a fundamental shift in how they managed fuel costs. In this new webinar, join Supply Chain Now hosts Scott Luton and Kim Reuter as they welcome Charlie Dahlke from Owens Corning and Nick Skeen from Breakthrough. Together, they’ll discuss how Breakthrough’s Fuel Recovery solution provided Owens Corning with the foundational framework necessary to drive significant advancements in their fuel management and broader transportation network strategy. Through a strategic partnership with Breakthrough, Owens Corning: • Saw immediate fuel savings within the first month. • Unlocked network-wide efficiencies and a clear path toward decarbonization. • Gained control of their fuel efficiency, bringing it closer to the industry average.
supply chain
webinar
January 6, 2026
Supply Chain Strength: Strategies that Deliver in any Economy
Economic and geopolitical shifts may change the landscape—but they don’t change the fundamentals of building a strong, resilient supply chain. In this webinar, hosts Scott Luton and Kim Reuter welcome Dave Pollard, VP of Supply Chain & Logistics for OMNIA Partners and Jaron Klopstein, Director of Sales at WWEX Group to explore how organizations can improve supply chain performance and drive business results regardless of market conditions. We’ll discuss how to assess the current environment—economic trends, geopolitical influences, and operational pressures—to identify the right areas for improvement. You’ll learn how our proven sourcing methodology delivers consistent, measurable results by applying the same core building blocks with tailored adjustments to reflect today’s realities. Attendees of this webinar will walk away with tangible, proven best practices to enhance their next transportation and logistics sourcing event and position their business for success. Whether the economy is expanding or contracting, the need for effective supply chain solutions never disappears. Join us to discover how a disciplined, strategic approach can bring rigor, value, and lasting impact to your organization.
warehouse
webinar
December 18, 2025
Inside Outdoor Cap’s Warehouse: How Voice Picking Elevated Daily Operations
Go behind the scenes of Outdoor Cap’s warehouse to hear how the company tackled picking inefficiencies and discovered a better way forward with voice technology in this new webinar. Join hosts Scott Luton and cohost, as well as Peel Chronister with Outdoor Cap and Javier Esteve with EPG as they share their real-world experience—from identifying operational challenges and evaluating solutions to achieving measurable gains in productivity, accuracy, and employee satisfaction. Outdoor Cap’s operations team and EPG’s voice expert will walk through the selection process, implementation insights, and the tangible results of adopting EPG’s LYDIA Voice. Whether you’re exploring new warehouse technologies or looking to optimize your current picking process, this session offers practical takeaways and proven lessons you can apply in your own operation. Don’t miss this opportunity to learn how voice picking drives daily results inside Outdoor Cap’s warehouse—powered by EPG.
cargo theft
webinar
December 11, 2025
Inside the Cargo Theft Surge: Insights & Predictions for 2026
Cargo theft surged again in 2025 — not just as a crime trend, but as a signal of deeper supply chain vulnerabilities. As organized networks evolve, and economic and geopolitical pressures persist, traditional approaches to cargo security are no longer enough. Hosted by Supply Chain Now’s Scott Luton, join industry leaders with Tive, Stridas & CargoNet for a forward-looking discussion on what this year’s trends tell us about the future of cargo theft — and how supply chain teams can prepare for the year ahead. We’ll unpack where and why theft patterns are shifting, explore how intelligence and visibility are reshaping prevention, and hear real-world insights from a customer who’s turning data into action. Whether you’re managing global logistics, transportation networks, or in-transit visibility, this session will help you understand what’s next — and how to stay one step ahead in 2026.
supply chain
webinar
November 13, 2025
Empowering Decision-Making in 2026 with Supply Chain Orchestration
As global supply chains grapple with unprecedented threats, having agile and interconnected decision-making processes is pivotal. Supply Chain Orchestration empowers supply chain professionals with dramatically increased visibility into their supply chains, scenario modeling, and embedded analytics, transforming data into prioritized actions. Join Supply Chain Now hosts Scott Luton and Karin Bursa and special guest Joern Keller, the Chief Product Officer and Head of Engineering with SAP Business Network, for an insightful session on how SAP Supply Chain Orchestration is designed to contextualize risk and compliance, combining the power of SAP Business Network and AI-native capabilities to drive superior business outcomes.
logistics
webinar
November 6, 2025
Optimizing End-to-End Logistics: Efficiency, Collaboration, and Innovation
In today’s rapidly evolving supply chain landscape, staying ahead means rethinking how logistics networks operate from start to finish. Join Supply Chain Now hosts Scott Luton and Jake Barr for a forward-thinking discussion with industry expert Till Dengel from SAP. This session goes beyond tools and technology to explore the strategies, trends, and collaborative approaches reshaping logistics. Learn how innovation, data-driven decision-making, and stronger partnerships can enhance resilience, improve operator efficiency, and create more agile, customer-focused supply chains. Whether you’re navigating disruption, evaluating emerging technologies, or looking to build a stronger network of partners, you’ll walk away with actionable insights to help future-proof your operations. Key Takeaways: Fresh strategies to strengthen logistics resilience in a volatile environment Practical ways to boost efficiency and streamline end-to-end operations A closer look at AI and emerging innovations transforming supply chain logistics
leadership
webinar
October 30, 2025
The Optimized Digital Transformer: Key Concepts for Enhancing Modern Leadership
As is always the case, supply chain leaders are being asked to do more with less in today’s ever-disruptive business landscape: optimize today’s performance while transforming for a riskier, data-saturated, low-carbon tomorrow. There has never been a greater need for global business leaders to truly enhance & expand their digital leadership tool kit. In this session, supply-chain strategist, practitioner and author Deborah Dull, founder of the Circular Supply Chain Network and Managing Partner at Trillium Digital Services, shares a pragmatic playbook for leaders who want optimization and transformation, not one at the expense of the other. Drawing on her work across digital manufacturing, global supply chains, and circular operations, Deborah will share proven best practices that will help all attendees become a more capable and successful digital transformer.
planning
webinar
October 29, 2025
Reengineering supply chain planning: How to get more bang for your buck in 2026
“What was your return on investment in supply chain planning technology this year?” As 2025 comes to a close, many supply chain leaders are taking stock of their efforts to transform supply chain planning for their businesses. Unfortunately for some, this year’s strategic projects are falling short of expectations. Substantial budget and resources were allocated to deploy new advanced planning systems and AI solutions to improve decision-making. While progress was made, many of these investments yielded less than was expected. We can do better. Industry leaders are achieving breakthrough productivity gains by focusing on the right use cases, applying AI smartly, assessing the promised capabilities accurately and driving adoption of new planning solutions. By taking an agentic approach to supplement out-of-the-box APS functionality, these leaders are achieving the measurable business impact hoped for when they embarked on their digital transformations. Join Supply Chain Now hosts Scott Luton and Karin Bursa as they welcome special guests Caglar Ozdag and Jim Lee from ZS to discuss how supply chain leaders are getting it right. By sharing tangible examples from across industries, Caglar and Jim will articulate how leaders are achieving superior ROI on supply chain planning investments. They will propose a new…
Strategic Alliance Leaders
Supply Chain Now is powered by strategic partnerships that drive innovation in industry. Our Strategic Alliance Leaders are top content creators in the supply chain space, and deliver thought leadership, top-quality insights, and valuable influence year-round.
What the Supply Chain Community Has to Say
Working with Supply Chain Now has been a pleasure. Scott is not only very thoughtful, experienced and passionate about logistics, but he is also a very professional and caring person. We have been working with Supply Chain Now for over a year to produce, launch and distribute multiple episodes of our series: Logistics With Purpose® and I can confidently say that Vector has won a very creative, committed and resourceful partner. More than 100 episodes into this venture, Scott and his team continue to take the time to truly understand our needs and why we do what we do; always looking to develop a long term relationship with us and everyone they work with. Leveraging Supply Chain Now’s extensive network and brand power has made a big impact in our company and they have become a key element of our marketing and sales strategies. Furthermore, working with Scott and his team is easy, efficient and a lot of fun. I strongly recommend working with Supply Chain Now!
Enrique Alvarez, Managing Director at Vector Global Logistics
As leaders in supply chain, I would recommend each and every one of you consider using this resource if you’re looking to amplify your message. It’s also a great way to influence your thought leadership to the industry, as well as your personal and company brand. Also, if you’re “microphone-shy”, don’t worry! Scott’s team makes it easy! Can’t say enough good things about Scott Luton and Supply Chain Now! An exceptional initiative with exceptional people to work.
Jack Allen - Senior Director, Logistics & Manufacturing Solutions, Cisco
Manifest partnered with Supply Chain Now for the first time in 2025. The partnership was fruitful for Manifest, as Supply Chain Now was our 4th most successful partner out of 72 we worked with during the 2025 show cycle. In fact, SCN was our top performing digital media platform partner. SCN drove traffic & registrations, all while deploying Manifest assets in creative and productive ways. Thank you Scott and team for delivering for us and being such a valued partner.
Courtney Muller, President at Manifest
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Reach the right audience as a sponsor or campaign partner and generate high-value leads for your brand.
