Supply chain technology has been evolving rapidly, but the biggest shifts in operational excellence may still be unfolding. In this episode of Supply Chain Now, Scott W. Luton and Wiley Jones are joined by Ben Gordon, founder and managing partner of Cambridge Capital LLC. Together, they explore what it truly means to scale businesses in the global supply chain, from workflow automation and AI-driven predictive pricing to strategic M&A and operational leadership. Ben draws on nearly 25 years of experience investing in, building, and advising supply chain companies, including XPO, Greenscreens, and Everest. He makes the case for focusing relentlessly on “the one big thing,” executing with discipline, and using technology not just to cut costs but to enable growth. He also unpacks how AI and workflow automation are transforming logistics operations, creating triple-win outcomes for teams, customers, and the broader ecosystem. Ben shares the leadership principles that guide him: integrate external insights, be brutally honest in self-assessment, “simplify, focus, execute”, and know when bold, strategic moves are needed. He also highlights the importance of operational rigor and culture, demonstrating how leaders can turn competitors into partners and make businesses indispensable to customers.   This episode is hosted by Scott…

Global supply chains are at an inflection point as geopolitical uncertainty collides with rapid AI advancement and rising performance expectations. Leaders must decide when to invest, where to modernize, and how to stay ahead. In this episode of Supply Chain Now, Scott Luton is joined by Mike Griswold, Vice President Analyst at Gartner, to reflect on insights from Manifest 2026 and the evolving role of supply chain leadership. Together, they explore practical AI adoption, the growing importance of augmentation over automation, and how supply chains are stepping into more strategic, decision-shaping roles. Scott and Mike discuss the shift from AI experimentation to real-world use cases that solve specific business problems. They emphasize the importance of integrating technology with strong processes, particularly in Sales and Operations Planning, and maintaining clarity between planning and execution. The conversation concludes with perspectives on investment timing, competitive advantage, and how leaders can confidently navigate uncertainty while building stronger, more resilient supply chains.   This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Mike Griswold Learn more about Gartner…