Supply Chain Now
Episode 1019

It's easy to get bogged down with admin and other boring stuff. Then along comes the young professional conference and I'm constantly reminded of the amazing future that the profession has got.

- Jenny Froome, COO of SAPICS

Episode Summary

The strength of any profession can be found in the engagement and enthusiasm of its newest recruits – and supply chain is no exception! And with the world adjusting to virtual events and networking, bringing them together and building communities of interest is easier and more sustainable than ever.

Jenny Froome is the Chief Operating Officer at SAPICS, the professional body for Supply Chain Management in South Africa. She is joined for this conversation by Kholofelo Mabila, Data Analyst with the People Shop, Lubinda Lubinda, a pharmacy student at Eden University, and Zethu Dlamini Duty Manager Administration with Worldwide Flight Services. They represent the Young Professionals and Student Conference hosted by SAPICS earlier this year.

In this session with host Scott Luton, they share their inspirations and professional aspirations:

• Some of the technology gaps and challenges that exist in South Africa

• How supply chain knowledge and experience contribute unique value to each industry

• The importance of active mentorship in each person’s professional journey

Episode Transcript

Intro/Outro (00:03):

Welcome to Supply Chain. Now the voice of global supply chain supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues, the challenges and opportunities. Stay tuned to hear from Those Making Global Business happen right here on supply chain now.

Scott Luton (00:32):

Hey, good morning, good afternoon, good evening, Scott Luton and Jenny Froome here with you on Supply Chain. Now welcome to today’s episode, Jenny. How you doing?

Jenny Froome (00:41):

Doing really well, Scott. We’ve got beautiful sunshine and I’m here at a golf day, the Safe Fix Golf Day, which is very exciting. First one in three years,

Scott Luton (00:50):

Man, I am so jealous that I can’t share with you my terrible golf game, uh, today, maybe next year. But hey, you know, uh, beautiful day where you are. We’ve got a beautiful panel here full of perspective, uh, that I can’t wait to dive into. Uh, so big thanks for your facilitation as always, Uh, great guest. So, and we’re continuing our long running series now, a supply chain leadership across Africa that of course we coordinate and collaborate with you and this Apex team on. So always a pleasure to knock out conversations like this with you.

Jenny Froome (01:24):

Oh, is so much fun and such a privilege to be able to shine the light on some of the great people working on this continent.

Scott Luton (01:30):

Yeah, a absolutely. Um, and you know, some two people out there across the billions may not know just two that you serve. Uh, Jenny, a COO of cix, which again is doing wonderful work from a professional standpoint, professional development standpoint, rather a networking, programming, events, You name it, Golf Tour. I’m gonna add to that <laugh>, uh, across Africa. And you can check, uh, you can learn a lot more about sap@sap.org S A I C s.org. Okay, so Jenny, uh, are you ready? I’m gonna introduce each of our panels, uh, panelists here today. You ready? I’m

Jenny Froome (02:07):

Very ready,

Scott Luton (02:09):

<laugh>. Let’s do it. Okay, I’m excited too. Uh, so with that said, I wanna welcome in Coello Mala Data Analyst with the People Shop Coello. How you doing?

Kholofelo Mabila (02:21):

I’m fine, thanks. And how are you Scott?

Scott Luton (02:22):

I’m doing wonderful. I’m doing wonderful. Great to have you here with us. Uh, you’re joined by Zay two, Delini, Duty Manager Administration with Worldwide Flight Services, Zay two. How you doing?

Zethu Dlamini (02:36):

I’m super good. Good. How are you doing?

Scott Luton (02:38):

I am doing wonderful and I can’t wait. I gotta figure out how to be super good, Jenny. I tell ya, that means I 10 plus day, right. Uh, but great to have here. What’s that say too?

Zethu Dlamini (02:51):

I’m saying absolutely. It’s always great to have a super day

Scott Luton (02:54):

<laugh>. You are so right. Um, and finally, we’re joined by Lunda Lunda, a pharmacy student at Eden University. Lunda, how you doing?

Lubinda Lubinda (03:06):

I’m fine, I’m fine. Thanks Scott. And how are

Scott Luton (03:08):

You? I’m doing great. I was hoping you were gonna say super good. Lunda

Jenny Froome (03:12):

<laugh>,

Lubinda Lubinda (03:13):

Uh, you already mentioned. It’s super good.

Scott Luton (03:15):

<laugh>. All right, Well, good, good, good. Hey, welcome to each of you. Uh, I’m really looking forward to learning from, from you and, and, uh, hearing your perspective. But Jenny first question goes to you here today. Um, I really appreciate your facilitation and all these and, and all the great work you do, uh, passion fueled leadership. But, you know, we, our supply chain now team was really excited to be able to contribute on some level to the young professional and student conference that the SAP team hosted a couple months ago now. Um, and I’m a big fan of engaging these folks that we can learn so much from, right? That are, that brings so many new ideas and, and capabilities into our profession. So how did that conference go?

Jenny Froome (03:56):

I think it was fantastic. You know, it’s always, I say to people it’s the, sometimes it’s the shot in the arm that, that I need, You know, it’s easy to get bogged down with admin and all the boring stuff. And then along comes the young professional conference and I’m constantly reminded of the amazing, the amazing future that the profession has got. And I was just reading an article about how we are hemorrhaging apparently, um, supply chain skills at a junior level. Um, and I look, and I think I just, in a way, I hope that that paves the way for these amazing young people to forge stronger careers as a result of it. Cuz they’re, they really are a lot of awfully good young professionals coming through the ranks.

Scott Luton (04:44):

So true. Uh, you and I, big Kendra Spirits in that regard. And, and gosh, industry’s gotta continue to do a better and better job of engaging and, and hearing, uh, their ideas and hearing their questions. Probably most importantly, why low questions that start with why, Right? But you, um, talk to us, you know, you’ve rubbed elbows with all of our panelists in different ways. Tell us more about that.

Jenny Froome (05:08):

So the, so with the online conference, and I just want to say, um, Li’s in Zambia and the three, the other three of us are in South Africa, and there you are in Atlanta. Um, and this is what I think we’ve all realized that we are so lucky that Covid taught us about the online capability. And I think now we’ve got the privilege of being able to be back in person. It’s also really cool to be able to connect virtually at other times. And I was in Zambia two weeks ago, which is where I met laba. Um, and I wouldn’t have been able to do that over the last two years. But now to be able to introduce him to you, to Cappello and to Zeti Zeto, um, virtually, it’s just really amazing. And that’s what I found incredible about the Young Professional conference, was that we were able to break down the barriers of travel of expense because young professionals can’t get often funding to be able to go to an event like this.

Jenny Froome (06:14):

Um, and so for me it was super special to be able to provide an online event with networking capabilities. Um, and it’s really, you know, thanks to organizations like yours that we’re able to do this. Um, and I hope that, you know, one day we’ll get loads of people with loads of money giving us lots of opportunities. Um, but it, it is, and I think it’s, you know, it’s that what, what is it? It’s from little acorns, big trees grow and every little effort all of us can make to nurture and encourage one young professional to, to, to make a difference and to grow. I think it’s, um, we’ll, we’ll have a stronger profession at the end of the day.

Scott Luton (06:55):

Oh, um, a hundred percent, uh, completely agree. And, and you know, you and I both have these conversations and build this platform cause there’s so much goodness in these conversations and ideas and, and passion. Some of the smiles we’ve seen, they could light city blocks. So I, I can’t wait to learn all of our, learn more about our panelists. Uh, and thanks for that, um, those comments on the front end. So, uh, alright, so panelists, we’re gonna get to know all of y’all a little bit better with kind of a fun warmup question before we move into, uh, you know, learning about, um, some of which you are doing out in industry. So I wanna start with C fellow. So who is a, you know, we love talking leadership around here, especially real deeds, not words, leadership. So who is a role model in your eyes and why?

Kholofelo Mabila (07:43):

Oh, thanks Scott. Uh, so for me, uh, in my eyes, leader, uh, leadership, uh, is is I would say a leader is somebody who leads by example. First of all, somebody who lives their truths, you know? And so for me, on my side, I would say one of my leaders, uh, was my uncle who actually passed away, uh, last year. And he had a typical, um, disadvantaged background, I would say grew up in a poor household, but managed to gain some success and even started his own, uh, business, uh, based, uh, training youth in the township, uh, trade skills like welding and boiler making and such. But that’s not the reason why he’s my role model. The reason that he’s my role model is because, uh, he was a genuine lifelong learner. You know, I remember, uh, me and my mom visited him just before he passed, and he had this, uh, room with walls filled with all these qualifications.

Kholofelo Mabila (08:38):

And even still in retirement, he was still going strong, pushing, learning, you know. And so I asked him like, Why would you continue? I mean, you’re in retirement, you should be sitting on your arm chair, you know, smoking your pipe, <laugh> watching the grandkids play around. And he said it in, in our language, but I’ll try and translate. So he was like, you know, like the mind is like a flame that you always have to keep feeding or otherwise it dies out. So, and if the mind dies out, everything else just goes out the window. So he was somebody who lived his truth. He wasn’t doing it because he wanted a bigger salary or a promotion. He just continued learning because that’s who he was. You know, he was a lifelong learner. So I would say that’s my role model

Scott Luton (09:22):

Cola fellow man. What a wonderful place to start with this conversation. Okay, Ed, too and Lida, y’all have your work cut out for you, right? I, what a great answer, and I’m gonna steal that. Uh, I’m paraphrase it, but the mind is like a flame. You gotta keep feeding it. Uh, wonderful answer. Okay. So is that too, along those lines? And, and by the way, Ello your uncle’s name. What, who, what was your uncle’s name?

Kholofelo Mabila (09:46):

Uh, he was Bob, Bob Maga.

Scott Luton (09:48):

Okay. Well rest in peace, uh, Uncle Bob. So thank you for sharing that. Okay, so Libin, you know, we love talking food here at Supply Chain House, one of Jenny and my favorite things to talk about. So what’s <laugh>? What’s one of your favorite things to eat?

Lubinda Lubinda (10:06):

All right, so I have a long list, but talk about my favorite. No, I won’t, I won’t. Um, I, I I love to take mac and cheese with fried chicken alongside. There has to be some, uh, lemon squash. That’s what I’d love to take. And I, I, I take that quite often. Lemon squash, mac and cheese, and some fried chicken. You get me on my tummy all the time,

Scott Luton (10:37):

Man. You’re talking my language. Luda, I can eat fried chicken every day if my, uh, my dear wife Amanda would let me. Uh, and I love marrying, to your point, lemon squash. Uh, I like that. I like lemon zucchini, you know, squash and zucchini are so closely related, and I love that, um, that citrus flavor with, uh, onions and, and either there’s zucchini or a squash. So, hey, let’s go meet after today’s conversation. Let’s go have lunch. How about that? Lida? Yeah, <laugh>. Um, now some folks may not know. So on the front end, as, as Jenny mentioned, don’t say goat, uh, if you aren’t with us depreciation like our listeners aren’t, um, Lida, you’ve got a goat just within arm, well, maybe just outside the window or something. And he or she was looking to contribute to our conversation. So that’s where Jenny’s comment, don’t say goat, uh, comes from. Um, okay. So Jenny, your quick comment, uh, on what, uh, c fellow or Lunda has shared here already.

Jenny Froome (11:36):

Yeah, I, I love C Fellow’s contribution to, to that both of them. I mean, Mackin cheese, you can’t do that and fried chicken. Fantastic. Um, I think that, uh, the lifelong learning, um, aspect is something that we all forget about and you’re never too old to learn. So that I really took, took that away with me. So thank you for that, chaps, really good contribution.

Scott Luton (12:00):

Agreed. Agreed. Okay. So Cola Fellow and Lubin, uh, thank you for sharing your, your responses, giving us a little insight into who you are and some of your, uh, you know, some of your personality there. All right, so big thanks, uh, Colo Fellow and Lubin for your answers there. Uh, what to bring you all back and talk a lot more food. And, uh, as co fellow talked about that value from his uncle of always learning no matter where you are in life. I love that. Um, so Jenny, we unfortunately have lost one of our pan panelists, and this happens in this, you know, remote world of technology these days, but we believe we lost ET two due to some of the load shedding that’s taking place where she lives. And, and Jenny, I think some of our listening audience, much like I was not too long ago, aren’t familiar with, with what that is, what that means and it’s impact, especially as it relates to, you know, bridging the technology cap. Can you share a little, um, insights around that?

Jenny Froome (12:57):

Yeah, it’s, um, so load shedding technically is rolling power outages. Um, and basically in South Africa, we don’t have enough electricity to cope with demand. We’ve also got, unfortunately, infrastructure that hasn’t been maintained well. So it collapses every now and again. And so they’re having to ration power and that they’re doing that and it’s actually really well organized, which is kind of spec, I feel a bit hypocritical saying that, but they, um, so they, the power is cut for two and a half hour periods, depending on what’s, what level we are on at the moment, we’re on level four, which means that we have three, two and a half hour outages per day. So that’s seven and a half hours without electricity in various different, um, different time zones. And it’s having a huge impact, as you can imagine, on manufacturing, on retail, um, diesel, because people are having to buy more diesel to power generators.

Jenny Froome (14:02):

Uh, it’s, it’s getting a bit out, not outta control. We’re all managing and we’re all managing with a good sense of humor. But it’s opportunities like this that if you don’t have a generator, if you don’t have a big and, and a UPS system, you can’t keep on line with the internet, right? And it’s made us all realize just how, um, it really, the internet really is our, it’s our lifeblood. It’s what connects us all. And you can’t, you can’t do stuff without it often. So it’s been a, it’s a, it’s a real eyeopener. We’ve all become much better organized. I mean, you’ll see she tried to, to get herself somewhere where there was electricity, obviously it’s been cut again. So yeah, it’s one of those, those things.

Scott Luton (14:52):

Well, what, uh, thank you for sharing that. I, I, you know, again, I think that’s in the blind spot for many, many of our listeners, no matter where they are. And it is certainly an obstacle, uh, to taking advantage of a wide variety of growth opportunities and, and, uh, ventures and just you name it. So hopefully something we can continue to, to address as a global, um, uh, society, uh, in the years ahead. Um, and you mentioned ups, so some, our listeners may not know the acronym. Uninterrupted,

Jenny Froome (15:19):

Uninterrupted Power

Scott Luton (15:21):

Supply Supply, right? So not

Jenny Froome (15:23):

The company, right? Uninterrupted Power Supply

Scott Luton (15:25):

<laugh>. Okay. So we’re gonna continue on, we’ll have Zay two back. I, I look forward to having her back on a, a future episode. She’s got so much to share, much like, uh, our other two guests here. So Jenny, with that said, let’s dive into our next question with co fellow.

Jenny Froome (15:39):

Yeah. So co fellow, what made you choose supply chain management as a career?

Kholofelo Mabila (15:48):

Thanks, Jenny. Uh, so, uh, before I begin, you know, it makes me think about this quote, uh, by Jordan Peterson where he says, uh, finding work that you love, uh, is a luxury by finding work that you find meaningful is an imperative. I’m paraphrasing. So for me, uh, while I cannot say that I’m head over heels yet with supply chain and logistics because I’m still starting out, but for me, I view it as a career path that’s meaningful. I mean, if you think about a supply chain and logistics is the lifeblood of any economy, you know, you cut that circulation, everything just falls apart. So for me, I’m still, we still dating, if you, if I could say that, you know, <laugh>, so we still getting to know each other, you know, So yeah, I’m gonna tell, I’m hoping that it’ll be a career path that I learn to love, but for now I see it as something that’s meaningful and that could be fulfilling. So that’s why I chose this career path.

Jenny Froome (16:45):

That’s brilliant. And obviously data is the hot topic at the moment, isn’t it? And it’s, that’s that data analytics. So you can have all the data in the world, but if you don’t do anything with it, so it’s people like you who, who are doing the stuff with it.

Kholofelo Mabila (17:01):

Yeah.

Scott Luton (17:02):

Yeah. So true.

Kholofelo Mabila (17:02):

That’s definitely true. And I, and I feel like I’m fortunate, uh, because, uh, right now, uh, like how I met my actual, how I got into my actual job was actually through SUEx. Uh, uh, uh, the, the lady who’s my boss right now actually did, uh, a webinar for us for young professionals, uh, a webinar that’s webinar series, if I may say so. So, uh, right now I would say that I might not be way exactly I want to be, because I’m not necessarily in logistics and supply chain. Like the People Shop is a recruitment agency that specializes in recruitment for supply chain and, uh, logistics professionals. So we do executive coaching, but the fact that I’m actually gaining and building those data analytics skills, so for when I actually do, when the opportunity does arises, I I, I see it as a placing, you know, it reminds you of that saying that, you know, you may not get what you want, but you may get what you need, you know, so,

Scott Luton (18:03):

Right. Yeah. And, and you know, as, as we all know, um, people are the, one of the most valuable parts of global supply chains. And, and for you in that experience, you’re gaining right now, kind of seeing the people side of global supply chain, what a great blessing. And it may, it may uncover eureka moment for you to say, Hey, okay, gosh, that’s exactly what I wanna do. Right? So I appreciate your perspective there, uh, Cola fellow, and of course, and we’ll dive a little deeper to, um, maybe the role SAP’s played in your continued journey. Um, okay, Jenny, Uh, I wanna talk to lada. I think, you know, um, some of what some of our shows we’ve done together have really focused on, you know, medical supplies. Um, not just in Africa, but, but everywhere, right? Cause, cause uh, as a famous guest, once, once said, uh, no pro, um, uh, no, no, no product,

Lubinda Lubinda (18:57):

No products, no program.

Scott Luton (18:59):

Yes, thank you Jenny. No product, no program, no supply chain. Nothing happens that, you know, the critical aid doesn’t reach, uh, where the people that, that need it the most, right? Or need it need it at all. Mm-hmm. <affirmative>. So Lida, I love that you are starting, you’re studying rather to be a pharmacist. So are you able to tie back in, you know, how critical that supply chain management competence and skills, and why they’re so valuable and imperative kind of in the pharmacy world and, and in that pharmacist’s role?

Lubinda Lubinda (19:33):

Yes. Um, to begin with, I would say, uh, about supply chain, two weeks ago, I, I, I had bad little knowledge on nothing, but I was privileged to, to attend, um, a meeting, or should I say a conference? That’s the pt d people that deliver conference. That’s where I actually met Jenny. Yes. So now I can com because I, I had a chance to, to, to talk to a lot of professionals in supply chain and management. And now I know that for a pharmacist, it’s, it’s not just the drugs that you get and you’re just there, You say you have the drugs, it’s also about where they’re coming from. There’s quality check. If, if you look at supply chain, the whole, the whole logistics system about supply chain, there’s control, check, quality check. And so all those skills that we can apply, they’re very important, um, in, in, in their pharmacy faculty because we don’t want to deliver drugs to people that are not of good quality.

Lubinda Lubinda (20:35):

So want to do some quality check. And so it’s important for us to, to have those, uh, skills because we would want to know where is the drug coming from and how is it going to be distributed? And if you’re going to distribute a drug, you have to understand, um, which place are you distributing your drugs to, is something you’d call, uh, disease B uh, disease burden. So you do all those research work and all those things are embedded in supply chain. So I think for me, it’s, it’s a great opportunity and chance that I was given to, to learn about this. And I would want to, to further my studies, even after pharmacists to, to venture in supply chain. I think it’s a great thing for me. Yeah.

Scott Luton (21:18):

Wonderful. I love that. You know, you’re talking a lot about, uh, provenance, uh, you know, how can we have confidence in all the products that we use, but certainly the things we put in our bodies, right? Um, Jenny, I was reading in the Wall Street Journal, uh, over the last few days about, you know, the country of India is, I believe the world’s second largest drug manufacturing market. And they’ve had, unfortunately, uh, especially I think related like children’s cough medicine, they’ve had some, some big quality issues that speak to what you’re talking about. Uh, Lunda is so critical, right? And I, and we’re not pointing fingers, every industry has its challenges, but especially with medicine, various, some very unique challenges there. Jenna, your comments?

Jenny Froome (22:02):

Yeah, I think it was the same when I went to Benne. I went to a, um, a, a a, the university there, and there was a young lady doing a presentation about counterfeit drugs and the whole route cuz Benin was being used as a, as a outlet, the country, because it’s right on the coast. Um, and just that, that realization of how important the role of the pharmacist is, but in, in keeping us all safe, but also just how important it is that they are given the right skills to understand the whole science behind supply chain management. So it’s a, it’s a, it, it was, it’s a, we had a terrific team in Zambia of students from Eden University, and it’s, we’ll talk about Dr. Matto later, but one of his real passions is that these young pharmacists are educated in supply chain skills. Um, so Lidy, you’ve got a great journey ahead of you.

Scott Luton (23:05):

Agreed, man. Uh, they’re, I’ll tell you, uh, co fellow and Loda are light years ahead of where I was, uh, at their point, at my point, you know, at their age. So I love this. Um, okay, so Jenny, I, I think, you know, co fellow mentioned earlier, uh, the Stix organization and, and, uh, some of its impact on his journey. I think we wanna kind of dive in a little bit more there with him, right?

Jenny Froome (23:30):

Yep. So, so CFE is someone to whom I owe a big thank you. Um, he, he was dragged kicking and screaming into a role that initially he didn’t feel very comfortable in. And I hope you don’t mind me sharing this co cuz I think we know well enough that you’ve grown into it with such great ease. Um, and he’s been the chairman of the Saex Young Professional Committee for two years now, I think, or maybe even three with covid. I sort of forget. Um, and it’s, it, it’s just amazing to see the participation, the leadership in a quiet, controlled manner, um, and, and the little team that’s growing and the community that’s growing. So it’s fantastic. And the fact that you ended up working that cofi ended up working with an organization with whom Safe Fix has been aligned for a very long time. And Chantel CADing is, is one of those people who will drop everything to come and help or speak or mentor or whatever at Safe Fix. So it’s almost like, you know, future generation, current generation of favorite people are getting together, um, to make, to make something great, even if it’s just a foundational phase. But, um, I, we know that your safe experience, um, Kohl has really sort of, you know, helped, but do you wanna give people an, an indication of just what being part of the community has has meant to you?

Kholofelo Mabila (25:01):

Thanks, Jenny. So for me, uh, maybe I should start off with why I actually joined SUEx, right? So, um, how I got into supply chain was actually, uh, through my previous job. So I worked for a car rental agency, and the nice thing about it is that they always encouraged employees to learn as much as possible about the business. So even if you were just an uneducated sales agent and you were curious about what the guys in fleet management were doing, so you could go there, hang out with them, find out, uh, how does their work impact yours, how your work impacts theirs. So for me, I always loved the space. It was, it was always a fast dynamic, a high pressure environment. So one day I asked one of the analysts working there, like, if I wanted to pursue this career path, you know, and do what you do, what would I need?

Kholofelo Mabila (25:51):

You know, and she said, I would need like three things to start off. First of all, an education that goes without saying. Secondly, she said, I would need the right type of mindset, uh, because 90% of the job is problem solving, so you have to be a problem solver. And thirdly, she said that I would need a good mentor to bring it all together. So education, problem solving, acumen, and to perform beyond what is expected of me. And so that’s one of the reasons I actually joined SUEx, the mentoring part, you know, as a student, uh, the biggest challenges, uh, that, that I believe that we face is actually building a professional network. Because as a student, all, you know, are just other students, you know, and it reminds me of that saying that your network is your net worth, you know, And so I joined SUEx in 2020 and, you know, I was kind of like a silver lining because, because of, of Covid, we started having a lot of webinars, right?

Kholofelo Mabila (26:46):

And that’s where I knew I was in the right place because I was hearing from supply chain professionals all over the world while the pandemic was fault was unfolding, right? Talking about the experiences that they were having, the tough decisions that they had to make, and more importantly, the skills that would become a prerequisite for anyone going forward in this industry. So for me, that has been the most powerful experience, you know, to be a student and to be in that webinar with all these guys seasons, seasoned, seasoned professionals, you know, being able to actually ask them questions after their presentation. So for me, that’s what, apart it’s about building that community, that network of professionals. And as I mentioned earlier, the reason that I actually do have my job right now is through SUEx. Cause that’s how I actually met my boss. So it, it’s, it, it’s self evident, you know, that communities like these are important and can play an important role in students’ lives. And so, just in closing, the best way I could put it, it’s like being able, it’s like being for, from a student’s perspective, it’s like being in the industry before even entering it, by just being around these professionals. So for me, that’s what SEP is,

Scott Luton (27:59):

Man. Okay. Uh, Cola Fellow, you bringing it here today. I, I love that. And, and a lot of what you shared there, you know, that’s been my experiences. Yep. With SAPs going back years now, Jenny. So I love the role that y’all play. The, um, outcomes driven, the purpose driven, uh, programming, um, and all that you offer. So thank you for sharing a lot of that, uh, Ello. All right. Lida, I wanna go back, uh, to what you were talking about. You know, you’re studying to be a pharmacist and what’s gotta be a very complex trade and complex industry. Um, you’re kind of speaking to that a second ago about Providence as we were, we were chatting, but what, what made you want to be a pharmacist? Lida.

Lubinda Lubinda (28:45):

Okay, thank you for the question. And to begin with, I am going to say this, um, I looked at all the professionals. There’s medicine, there’s, uh, pharmacy, there’s nursing, and one here could also do clinical medicine. And then after looking at that, cause I personally a one person that does, uh, a little form of business, like around campus, I saw headphones, earphones, and everything. So I looked at something that could give me a privilege. If I joined, I could continue to venture in with, uh, with the same direction of doing business. And farmers came with the right, uh, atmosphere, came with the right conditions, the right place for me to, to to, to continue with doing business. And there’s, there’s, there’s a lot I could do. And 1, 1, 1, 1 more thing I could say is I was, I was ready cause I did a background check.

Lubinda Lubinda (29:39):

So I was ready. What I was going to find. The, the math, the sciences, I mean, has been kind of my, been my thing the whole time. But the actual thing that moved me was the after school stuff. The, the what I, the subjects, the math, the sciences, farmers practice, pharmacology. I’m okay with that. But after my school, what am I going to find? What do I want to do? That’s what I was looking at. Okay. And in, in, in pharmacy right now, I were looking at some, um, like supply chain. This is an amazing thing for me. And I want to go on with this and see where it’s going to take me. I don’t have more of the ideas, but with a continuous, um, a continuous way in which I continue participating in some of these things, conferences and meeting professionals like you, I think I’m in the right place and our continu venture in this. So that’s what actually motivated me to be a pharmacist, the afterlife.

Scott Luton (30:42):

Okay. So I heard a couple things there, Jenny. Uh, I heard number one, clearly Luda is talented in the science and math area, unlike some of us <laugh> that struggled, those areas. So that was a good fit. I heard impact, you know, Luda wanted to make an impact. And as we all do, we want higher ability. We wanna be able to train in something that, that we can, we can go out and make our mark and make a living. So all those things and, and more were reasons why he chose the, uh, pharmacy profession. So we look forward to seeing you matriculate through the program, especially with your appreciation for all things supply chain. So, Jenny, I know you had a question about mentorship for Lida, right?

Jenny Froome (31:23):

Yeah. And I think it’s something Colello also because he’s been involved with Safe Fix from the beginning of our mentorship program. Um, but you know, with Lida, I’ve seen, and I know, um, that the role that the, that Dr. Matto plays in the pharmacy, uh, in the pharmacist, um, at, at University of Eden. And, and the desire for the students to do more, to learn more, to be more, and to experience more. And I think that, you know, for for, for both Lida and Cella, it’s, it’s been really obvious that mentorship, it obvious to me is that mentorship has really enhanced their journey thus far. And I just wanted to find out from Lider if that really was the case or if I’m looking at the wrong picture.

Lubinda Lubinda (32:16):

Um, I, I, I’ll be direct at this. And Dr. Mato is just the right person we have, he’s the right man and he’s doing a great job. Cause I’ll tell you, he’s supporting us in a lot of things, let’s say, exposing us to the farmers who are out there because he’s one person who believes in, uh, after school, after all the school stuff. What you find out there in, uh, in the world is the practice could be a bit different. So as a man who is, uh, who has all the experience out there, he’s always there to train us, to show, to show us the right path. And he’s someone who, who you are, we all want to, to continue showing us the right path because he’s exposed and his exposure does not end with him. He brings it out for to, to us so that we can have the same experience and be ready for the world out there.

Lubinda Lubinda (33:11):

He would help us each time you have a winner, something he makes sure he, he helps you support that. And he makes sure, he helps you cheer up if you have your down moments. He, he always ensures you, you’re just having the best moments. And for him, it’s not just about school. Cause he’d want you to, to, to enjoy. Tomorrow. We’re going to be having Sports Day here at, at, at pharmacy. Something has, uh, something he has approved because he’s our dean. And that tells you that as a mentor, you’re not just so focused on whatever the person is doing, but you want to be not the best of, of, of the person healthwise, uh, educative and everything. And Dr. Mato is there doing all that for us, and we really appreciate and enjoy his company.

Scott Luton (33:59):

I love that about Dr. Mato. And, and please give him our regards because I love, as you described at Lunda, it’s far beyond just the grades that, that, uh, he’s helping y’all, uh, attain. It’s, it’s your life. It’s the whole journey. It’s the holistic approach to making sure that, uh, that you’re getting the most out of, uh, this journey. Jenny, I think we were gonna pose, get, uh, co fellows, uh, thoughts about mentorship as well, right?

Jenny Froome (34:26):

Mm-hmm. <affirmative>. Yeah, absolutely. I’ll be interested to hear, and one of the things you know, is that mentorship doesn’t have to be from the people who are in the same career as you, because I know that, you know, co correct me if I’m wrong, but Claire has definitely given you a lot of mentorship and guidance in your role as, as chairperson of, of Safe Pick. So it’s also, it’s the informal mentoring as well as the formal mentoring. Do you want to comment on that?

Kholofelo Mabila (34:57):

Yes, so true. I completely agree with that. So on, on my side, I can also add on that and say that, uh, even though you don’t have, uh, let’s say, uh, a a close relationship with someone, but they can also be mentoring you in a way. Cause as I said, you know, when we, when we would have those webinars at SUEx, right? And, uh, and I would, and I would attend them, you know, I would take notes and, and, and listen, you know, and use what I learn from these speakers, from these gay speakers and professionals to map out my own career path, start starting to think about where I wanna go. You know, I never even imagined, uh, moving into data analytics with like a focus on supply chain. And it, it’s all because of subjects. It’s all because of subjects who I am <laugh>. So mentorship does not necessarily have to be somebody who’s just, it, it, it can be it, it can just be as simple as a webinar, you know? Because as they share their experiences, you learn from that and you take what you can take and you apply it to yourself. So yeah, I can definitely say that. Yeah, it’s been really a great experience

Scott Luton (36:01):

And reverse. I

Jenny Froome (36:02):

Permiss, I’m not paying him.

Scott Luton (36:04):

So <laugh>, no <laugh>, we know, and our audience knows, uh, Saex and Jenny fr and, and all the great work y’all put into and invest in a lot of the experiences at, at, uh, co fellows just been sharing. Um, one last thing about mentoring. You know, Jeanine, you and I have chatted about this on, on shows and, and sidebar conversations, you name it, Revo, uh, reverse mentoring is so valuable, right? As we’re sitting here learning from Lou Bend and Coello here today, frankly. Yeah, I’ve got my couple pages of notes from things that they’re sharing. You know, it, it’s not, it’s gotta be a two-way street. I think the most successful mentorship relationships are good two-way streets. Okay? So what we wanna do, uh, I hate to wind a conversation down, y’all bring so much to the table, and I really appreciate your, your, uh, pos both of you, your positive mindsets. You’re a lot like Jenny in that, this regard. Um, so how can folks, let’s make sure folks know how to connect with you both Lubin, how can folks connect with you and network with you?

Lubinda Lubinda (37:04):

Okay. I, I think for me the most easiest, uh, form of which people can connect with me, uh, is through LinkedIn and my account is Lubin Lubin, my, my names. But I think I can also, I think it’s okay if I could also share my contact on WhatsApp. It’s the easiest, the most easiest way. Cause I’m always online and I think it’s the easiest. So I’ll just share my contact. I can just, I think, is it okay if I can just share it out?

Scott Luton (37:32):

Sure. You’ll be the first Lubin, you’ll be the first person and approximately 1050 shows that have shared their WhatsApp here. So if you’re comfortable, I’m comfortable.

Lubinda Lubinda (37:44):

Ah, okay. Sure. So it’s plus cause I’ll give the codes name for Zambia for, that’s plus two 60 then 9 7 9 84 60 13. So I think that’s the easiest form of connecting with me.

Scott Luton (37:58):

Love that. And hey, uh, Jenny has taught me, I’m learning some new technologies like WhatsApp. So thank you so much, Lida

Jenny Froome (38:07):

America. I’ve never taught anyone anything technological in my life,

Scott Luton (38:11):

So thank you, Scott. You bet. Um, okay, so Lida, thank you so much and we look forward to getting an update on your journey to becoming a very successful pharmacist and making, you know, kicking your dent in our universe. Um, okay, co fellow, I really have enjoyed your perspective. Clearly you’re already given back, uh, you know, in your new role as industry, but still giving back via safe picks and some of your volunteer leadership activities there. I really admire that. How can folks connect with you as well?

Kholofelo Mabila (38:39):

Uh, well for me it’s LinkedIn. It’s just my name and surname, Ello and I should pop up. I think I’m the first on LinkedIn, so I need’s

Scott Luton (38:48):

<laugh>. We know we’re gonna make it easy. We’re gonna include based on, um, the information we gather from y’all will include that in episode notes. So our listeners will be one click away from connecting and enjoying conversations with you. So thank you. So co fellow, thank you so much for all that you’re doing and your time here.

Kholofelo Mabila (39:03):

Thank

Jenny Froome (39:04):

You. Amen.

Scott Luton (39:05):

Okay, so Jenny, uh, before we fo formally sign off, uh, two quick questions for you. Uh, first off, what was your favorite thing, at least one of ’em that was shared here today? Technology challenges and all, you know, hey, you know, the, the, uh, meaningful things in life aren’t ever easy. Um, and then secondly, let’s make sure folks I connect with you and say pick. So on the first one, your best favorite thing here, one of ’em.

Jenny Froome (39:30):

Uh, just being able to listen to these, these two young men who are, you know, they are the future. And I just think the, the, the wisdom and like you said, the reverse mentorship. That’s, that’s what keeps us going, isn’t it? It’s learning from others, but understanding that we can learn from those younger than us as well as those older than us. So I think that’s been a, a really, really great, um, education for me today.

Scott Luton (39:57):

So important. You know, we, um, we, one of our programs here, we’ve talked about for Jenny, the now generation, you know, we’re, we’re, we’re connecting with universities, especially those that really invest in their supply chain management programs. And one of my favorite questions to ask these professors of these, you know, these leaders of these programs is, Hey, what are you learning from the students? And that their eyes just sparkle much like, uh, our guests here. I mean, with all that they learn from that two-way street. So, but Jenny, uh, if folks wanna plug in the SAPs program and they wanna support a lot of the great work that y’all do, professional development, education, some of the events that Coello, um, and Lubin was talking about via y’all’s partnership with folks like people that deliver great organization. How can folks connect with you?

Jenny Froome (40:42):

Easiest for me is, is LinkedIn. Um, but otherwise, um, via say it’s very easy email address, Jenny safe dot, what is it? Org z. Um, but you know, also Vacot, he’ll know how to find me.

Scott Luton (40:57):

You bet. And if you have any challenges that you reach out to us, we’ll make sure it gets you connected. I will also have those links again in the episode notes. Uh, my heart is full. I love these conversations. I really do. I know we, we didn’t, you know, an hour. It’s tough to, and there’s so much we didn’t get to here today, but I really appreciate y’all’s time, uh, here today. So I wanna thank again our, uh, distinguished guests, Coello Mala, a data analyst with the People Shop Coello. Thank you so much for what you do.

Kholofelo Mabila (41:26):

Thank you, Scott, it was a pleasure.

Scott Luton (41:29):

We’ll have you back home soon. And then of course, Luda Lunda, a pharmacy student at Eden University, uh, that one that appreciates supply chain management that many, uh, aren’t, uh, don’t. So hey, you got a leg up already. Luda, thank you for your time here today.

Lubinda Lubinda (41:46):

Thank you. Thank you very much and thank you for the opportunity to speak here.

Scott Luton (41:50):

You bet. You bet. We’ll check back in you soon. Big thanks to ASU Lamini, we’ll have her back on a future episode. You know, um, as you know, Murphy’s Law and Technology is still, is still in play. And we’ll overcome that challenge on a future episode. Jenny, Jenny fr with SAP Pix, the one only Jenny Frum. Hey, thanks for all that you do on these conversations. Uh, I know you get as much of a kick out of it and your, uh, community and, and audience as much as ours. It’s always a pleasure and honored not, um, facilitating these conversations with you.

Jenny Froome (42:23):

Yeah, thank you so much again. You know, together everyone achieves more. That’s, that’s what I believe

Scott Luton (42:30):

That is. Um, I bet you have a tattoo of that acronym team together.

Jenny Froome (42:35):

No, I’m too scared.

Scott Luton (42:36):

<laugh>. Well, hey, thank you everybody. Thank you Jenny. Uh, co fellow, uh, Lunda Tu uh, thanks to all of our listeners, uh, really appreciate, you know, y’all lean into these conversations, uh, and we want to get your feedback on that. But what folks, whatever you do, right, whether it is pics, whether it is organizations like people that deliver, whether it’s your own, your own local non-profits that enable these experiences that our guests spoke to today, hey, lean in and invest in them, right? Deeds not words. Write those checks and spend that time. Uh, but whatever you do, uh, Scott Luden, on behalf of our entire supply chain now, team challenged you to do good, to give forward and to be the change. And with that said, we’ll see next time, right back here at Supply Chain now. Thanks everybody.

Intro/Outro (43:19):

Thanks for being a part of our supply chain now, community. Check out all of our programming@supplychainnow.com and make sure you subscribe to Supply Chain now, anywhere you listen to podcasts. And follow us on Facebook, LinkedIn, Twitter, and Instagram. See you next time on Supply Chain. Now.

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Featured Guests

Jenny Froome is the Acting Chief Operating Officer at SAPICS – which is the Professional Body for Supply Chain Management in South Africa but working with countries around the world to have Supply Chain Management recognised as a profession. She started her professional career in the UK as a secretary and then moved to event management. Little did she know that as an event manager she was actually practicing supply chain management every day! In 1997 they managed their first ever SAPICS annual conference in South Africa and the rest, as they say, is history! Now managing the SAPICS annual conference – the leading event in Africa for supply chain professionals – as an online event until we get control of Covid-19. We long for the opportunity to get back to face to face events. In the meantime we keep our community connected. She is on a mission to shine the spotlight on supply chains in Africa and the wealth of supply chain talent that is available on the continent.

Lubinda Lubinda is a Zambian Student doing my bachelor’s degree in pharmacy at Eden University. He is in his second year now but has had multiple encounters with supply chain professionals. Connect with Lubinda on LinkedIn.

Zethu Dlamini has been working in the aviation industry for almost 10 years now. She has an international diploma in logistics and transportation. Connect with Zethu on LinkedIn.

Kholofelo Mabila is a recent supply chain and logistics graduate currently employed as a data analyst at the People Shop; a recruitment agency specializing in executive placement for supply chain professionals. Connect with Kholofelo on LinkedIn.

Hosts

Scott W. Luton

Founder, CEO, & Host

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Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Vicki White

Controller

Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Allison Giddens

Host, Logistics with Purpose

Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Greg White

Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Karin Bursa

Host of TEKTOK

If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.

With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is transitioning from active duty in the US Army. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Jeff Miller

Host

Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business.  Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.

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Amanda Luton

Chief Marketing Officer

Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM.  When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Billy Taylor

Host of Dial P for Procurement

Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Sales and Marketing Coordinator

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Ben Harris

Host

Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.

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Page Siplon

Host, The Freight Insider

Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Alex Bramley

Sales Support Intern

Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.

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