Mike Griswold is the Vice President of Research at Gartner, specializing in retail with a particular focus on forecasting and replenishment. He is responsible for Gartner’s annual Top 25 Supply Chain ranking and joins Supply Chain Now on a monthly basis to discuss the latest in retail supply chains from an analyst’s perspective.
The inspiration for this session is music – the best bands, album titles, song lyrics – even the best concert-going experience. But with Mike Griswold in attendance, every musical favorite also has a tie in to the supply chain… and Mike is always right on key.
In this episode, Mike draws on his broad musical tastes to put 2023 into context for co-hosts Scott Luton and Kelly Barner:
• Crystal Ball by Styx: What if companies had been able to see the last three years in advance? How would it have changed their preparation and approach?
• Roll With the Changes from REO Speedwagon: Operating environments, customers, and how we go to market are all different – so our supply chains need to change as well
• Always Look on the Bright Side of Life, Monty Python: We may be consumed with short term challenges, but there is always a tomorrow and another chance to get things right
Welcome to Supply Chain. Now the voice of global supply chain supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues, the challenges and opportunities. Stay tuned to hear from Those Making Global Business happen right here on supply chain now.
Scott Luton (00:33):
Hey, good morning, good afternoon, good evening, wherever you are, Scott Luton and Kelly Barner here with you on Supply Chain. Now welcome to today’s Stream, Kelly. How are we doing today?
Kelly Barner (00:42):
We’re doing great, Scott. It’s a sunny day. We’re ready to have a fun conversation. This is gonna be terrific.
Scott Luton (00:47):
Oh, this is gonna be a blast. Yeah, and you’re right. And the weather is very nice and in other parts of the country getting ice storms and in Texas and Arkansas, Josh Goody’s already weighing in Sunny and 35 degrees up in Seattle. Good to see you Josh. But folks buckle up. Cause as Kelly mentioned, we have a wonderful show here today, Kelly. We’re continuing our, one of our longest running series supply chain today and tomorrow with Mike Griswold with Gardner, one of our faves here. One of our audiences’ faves. Mike always brings a duany Kelly.
Kelly Barner (01:17):
Oh, he definitely does. That’s
Scott Luton (01:18):
Right. And today we’ve got what I’m calling a supply chain jam session. Well, almost Kelly, almost. We had so much fun a few months ago using Hollywood themes to talk through global supply chain trends that we’re doing the same thing today. But instead of movies, we’re gonna be focusing on legendary tunes. So Kelly, do you have your supply chain jukebox warmed up and ready to go?
Kelly Barner (01:45):
I do. And before anybody leaves the stream, we promise not to sing. So not that kind of a jam session. There’s no singing, there’s no instruments, <laugh>. Seriously, you don’t want that. But we are gonna have a really fun conversation about supply chain and music.
Scott Luton (01:58):
That is right. Kelly is a wonderful callout. We didn’t wanna scare anybody, so, uh,
Kelly Barner (02:03):
Please don’t go, we’re not gonna say
Scott Luton (02:04):
<laugh>. Alright, so before I share a couple programming notes, I wanna say hello to a few folks. As I mentioned, our dear friend Josh Goody, Josh enjoyed your perspective on the big tank commitments headed to Ukraine. Josh, the fellow veteran, was weighing in some things there. So Josh, hope this finds you well. Shelly Phillips, one of our faves around here. Kelly Wright.
Kelly Barner (02:22):
Scott Luton (02:24):
Great to see you up in Shelley’s, up in, uh, Colorado. So great to see you Christine, tuned in from the Bronx via LinkedIn. Great to see you, Christine. Amanda tuned in from Germany. Looks like, uh, let’s see, my eyesight, I should say Dr. Feo maybe rather than Amanda, that looks like an Air Force uniform, but my eyesight could be hurting <laugh>. But hello from Germany, Dr. From Ano, Terry Butler, tuned in from the beautiful city of Chicago. Great to see you here via at LinkedIn. Welcome everybody. And Josh says, Gibson guitars boosting, maybe, I guess Jimmy Hendrix, did he play Gibson Guitars? Do you know Kelly?
Kelly Barner (03:01):
I don’t know personally. It’s a huge name. I mean, I think, am I remembering correctly? Was it Jim Hendrix that played a right-handed guitar? Left-handed strung upside down? Oh, Josh can fact check us on that. That might have been Jimi Hendrix <laugh>.
Scott Luton (03:15):
Okay, so Josh, check that out. But hello John Perry, great to see you back with us as well. I always enjoy your sense of humor. So good afternoon everybody. And Shelly wants to make sure, oh, KB is in the house once more. So everybody, we’ve got a couple program notes and we’re gonna d dive into the conversation with Mike Griswold. So stay tuned. I wanna start though with, and first off, it’s, it is the start of Black History Month today, February 1st. So we look forward to celebrating those massive and extraordinary contributions throughout the month. So look, stay tuned for that. Also, Kelly, we wanna invite folks, we’ve been this leveraging logistics for Ukraine Initiative has been going on seven months now, I believe. And it has resulted in over 670,000 pounds of humanitarian aid that has reached families in need in Ukraine and Poland and elsewhere. Folks, thanks to all of y’all. Big thanks to our friends at Vector Global Logistics and Maureen and Enrique and Christie that have been leading the effort, but there’s always time. Join us. So Tuesday the 7th of February, 11:00 AM Eastern time is next planning session and we invite you to be a part of that. Kelly, that is a, I mean, that is a noble mission and it’s a big part of the why we do what we do, right?
Kelly Barner (04:22):
It is, and truthfully, kudos to the Vector Global Logistics team because this was not sort of an initially enthusiastic effort to maintain something like this for as long as they’ve been doing it. Not that we would question that, but their hearts and their minds and their energy are clearly behind to this effort. So huge compliment to them for not just being sort of flash in the pan, but for sticking the mission out.
Scott Luton (04:44):
That is right. Deeds not words. Mm-hmm. And Enrique and Maureen and Christian all and the whole, they’ve built an ecosystem that’s really driven it and they’re committed to keeping on going even when you don’t see it on the headlines. That’s right. So, and of course thoughts and prayers for cooler heads, you know, it’s a scary thing what we’re seeing there. Alright, on much lighter notes, Josh is Wayne back in? Correct? They didn’t make left-handed Gibson guitars, so he just flipped it on its side and let it go, let it sing as he says that is. I had no idea. Good stuff, Josh.
Kelly Barner (05:11):
The things you learn here, right?
Scott Luton (05:13):
<laugh>, things you learn. So folks, again, it’s gonna be all about global supply chain themes, but we’re gonna communicate it via music in tune. So get your own ones ready. Cause we’re gonna be pulling some of those from Kelly and from Mike, but also from our audience. Two other quick things that hit before we, uh, bring Mike on. And by the way, that was Lieutenant colonel. So Dr. I wanna bring that back in. Dr. Fao as a Lieutenant Colonel fao and in the United States Air Force. So thank you for all that you do and your service, and great to have you here today. All right, so speaking of service to country, I want to mention two quick things. So last weekend, Saturday, sadly, was the 37th anniversary of the Space shuttle Challenger Disaster. Kelly, you and I have created some, I had some great conversations around this. Yeah. Kristen Boston area, but we focused our, with that said, our monthly LinkedIn newsletter and dove into the backstory of each of the seven astronauts. So a terrible tragedy, but you know, they continue their lives continue to inspire us all. Your quick comment here, Kelly.
Kelly Barner (06:13):
Yeah, I mean, Kristen McCauliffe was a public school teacher just over the border from Massachusetts into New Hampshire. Um, and so all of New England kind of embraced certainly the mission that she was on, and then felt her loss collectively. So this time of year, it’s a pretty big deal around here, but just, just absolutely devastating. It’s important that we remember these things every year.
Scott Luton (06:33):
That’s right. Well said. So remembering all of them, and you know, today is also the, the anniversary. Gosh, we’re doubling down on tragedy today, but hey, we should remember these folks, especially to Columbia. Back on February 1st, 2003. We lost seven astronauts as the shuttle broke up, uh, reentering coming them back from orbit. So, hey, their lives continue to inspire us all their lives continue to innovate, not just space industry, but there’s, uh, tons of innovations that have been applied in industry from all the space missions, right? And of course the private sector is a whole different space game now, but we all do wanna take just a moment and remember their sacrifices. Okay, so on a much lighter note, thank you for your kind comments there and contributions. We’ve got a great show teed up with the one only Mike Griswold, are you ready, Kelly, to crank it up a bit in our supply chain jam session
Kelly Barner (07:24):
<laugh>. I am ready.
Scott Luton (07:25):
All right. And as Kelly has promised, no singing today, but
Kelly Barner (07:29):
With, yes, and I’m actually saying that so that you can’t make us sing <laugh>. I’m kind of involving the audience in this. We are not singing <laugh>.
Scott Luton (07:35):
Oh, that’s preemptive. I see. It’s preemptive. Okay, well, with all of that said, I wanna welcome in our dear friend, the one and only Mike Griswold, vice President Analyst with Gartner. Hey Mike, how are you doing?
Mike Griswold (07:50):
Hey, I’m doing very well. Thanks Kelly. Thank you for the preemptive strike on no singing. I, I
Kelly Barner (07:55):
Get you back, Mike,
Mike Griswold (07:56):
With you on that. We should put a big disclaimer on here. There will be no singing
Scott Luton (08:00):
Mike Griswold (08:02):
That was great, Kelly, on your, I didn’t think of that when we were talking before the show, but yeah, the wording I think is very well done.
Scott Luton (08:09):
Agreed. Agreed. And she beat me to the punch. I had that buried somewhere to ask y’all to sing your tunes that you’re gonna mention. But hey, she beat me to the punch. Okay, so let’s start. Do this. You know, I’d like to start with a fun warmup question and a couple of, in this case musical history notes. So did you know Kelly and Mike that born today back in 1948 in Buffalo, New York was one. James Ambrose Johnson Jr. Better known as Rick James. How about that? And also Born today back in 1994. So a little bit younger in Redditch, England was Harry Styles, who my kids say is kind of a big deal. I’m still piecing my knowledge about styles together, <laugh>. So with that as a a backdrop, I’d like to ask both of y’all with this musically themed livestream here today. What was your favorite? And Mike, we’ll start with you. What is one of your favorites all-time in-person music, concert, or overall experience?
Mike Griswold (09:08):
So I was just listening to the radio. This the event was in December of 2021. My wife had a milestone birthday and I was listening to Sirius XM and they said, Hey, we’re gonna have, there’ll be a short run in Vegas of journey with an orchestra. Oh. So for her milestone birthday, we went to Vegas, saw a journey with an orchestra. It was fantastic. So that’s at the top of the list.
Scott Luton (09:32):
It’s gotta be. I and I, I love when these bands that had big major tunes, they reinvent it and they let you hear a tune a different way. You know, Eric Clapton and his unplugged back in 1994 where he played a lot of his old stuff but reinvented it acoustically. What a wonderful series. All right, so Kelly, that’s gonna be tough to talk journey with a classical orchestra, sounds like. So Kelly, what about you?
Kelly Barner (09:55):
Okay, so I’m going experience as opposed to seeing the band live, the Museum of Science in Boston does these laser planetarium shows and there is no beating laser planetarium, Metallica. Oh my gosh, that is the best. It doesn’t get any more fun any rowdier than that, except you’re perfectly safe because you’re at the Museum of Science in Boston. But that was an amazing experience.
Scott Luton (10:18):
I bet, man. Okay, I’m not sure if I can top either one of those. I did catch r e m in concert as part of their monster tour back in 1994. That was a really cool one. And locally here in Atlanta, big fan of the Sundogs, good old preacher Will Haraway and his brother and his band mates, they put on some great music and they have a Tom Petty tribute show each year. And that’s certainly not to be missed. But look here, gene Pledger saw Paul McCartney live. That’s pretty cool. That’s cool Gino. And by the way, Gino also is a drummer. We’ll have to bring him on for our next jam session. Josh says, save all the singing for the next supply chain convention. I’m with you Josh. Yep. And Marvin, great to have you back from Dublin. Uh, hope this finds you well.
Scott Luton (11:00):
It’s been a while. All right, so Mike and Kelly, with that backdrop, we’re gonna dive into kind of our core conversation here today, right? Using music and some of the tunes we love, all love and know as a means of conveying some of the things going on in global supply chain. So I’m gonna warm things up just so the audience knows kind of what we’re doing here. I know this isn’t rocket science, but I wanna have a little fun myself with a couple. So I’m gonna start with who doesn’t like Motown? Mm-hmm. <affirmative>. So I bet you didn’t know Kelly and Mike that the Jackson five, what they were talking about with their song I Want You Back, was 2020 Consumer Goods Pricing Pre Inflation. I bet y’all didn’t know that, did you? <laugh>? Very true. <laugh>
Kelly Barner (11:42):
Scott Luton (11:42):
Time travel. Yes. Our Cracker Jack research team came up with this. And then secondly, if you remember the iconic Paul Abdul hit in the early nineties, uh, straight up, man, those video music videos on VH1 were playing nonstop. Well, who would’ve thk? She was singing about critical frankness and transparency in supply chain communications with that hit straight up. So if y’all can’t tell, we’re gonna have a little fun with music here today. So Mike, let’s start with you. What is your first tune that really conveys what’s going on in global supply chain?
Mike Griswold (12:15):
Yeah, I think I’ll date myself with probably both of these, but I’m gonna take us back to the late seventies, early eighties. The first one is a crystal ball from sticks. I think as we think about the last, probably two years, 2019, I’m sure we all wish we had a crystal ball and saw what was coming. When I think about how we talk to companies, right, as part of the re the relationship they had with Gartner, there’s always questions about, you know, what do you think is gonna happen next? If you had a crystal ball, what would you see in it? And so on. And I think what I see in leading organizations, it is not so much wishing they had a crystal ball. It’s what can we do? What skills and capabilities can we acquire that whatever happens in that crystal ball, we’re in good shape. Right? So if I think about our supply chain top 25, and being able to handle disruptions and being resilient and being agile as an example, and thinking about where you invest in your tech, your technology dollars in terms of enabling those capabilities. If you have those three capabilities, right? If you can handle disruption, if you’re resilient and you’re agile, then regardless of what shows up in the crystal ball, you’ll still be in pretty good shape.
Scott Luton (13:29):
Yep. I, I love that Kelly. Speaking of what Mike was sharing, your thoughts there.
Kelly Barner (13:36):
So, you know, it’s funny, when we look back to 2019, I’ve actually said many times I am thankful that I did not know what was gonna be happening, at least on a personal level, just let me sort of wander through in shock trying to get through one day at a time. But certainly if you’re running a large organization, if you’re managing a supply chain, I can completely appreciate that desire to have a crystal ball. And you wonder where people would actually focus. So if you look at that crystal ball and let’s face it, and you shake it up a little bit, it’s mayhem in there. What would people choose to address first? Because so many things were all going wrong, sort of at the same time. Even having that crystal ball, man, what a complicated couple of years we’ve
Scott Luton (14:18):
Had. You’re so right. And there’s a phrase, and we’re gonna try to get Mike back then we’ve had a little frozen connection. But there’s a phrase that I learned in the middle stamping business, right? And I’ll forever after, after spending time in that business, I’ll be forever grateful for simple problems, right? Simple problems. A, there’s a phrase I learned from a colleague named Jim and it was focused on eat your frogs first. Right? So your toughest challenges,
Kelly Barner (14:44):
Or not at all,
Scott Luton (14:45):
<laugh>, or maybe not at all, but I forgot the story behind that. But basically ta tackle those toughest up problems on the first part of your day. Cause they’ll get easier from there. Mike, we got you back. We are just talking about your first tune there, your final work.
Mike Griswold (14:59):
Yeah, I think Kelly is spot on. I think even if we had a crystal ball in 2019 and we looked in it, no one would’ve liked what they saw. Yeah. And most organizations in some form or fashion would’ve potentially been paralyzed from the standpoint of there’s so much stuff that’s coming our way. Where do we start? Like you said, eat your frogs first. Where do we start and how do we sequence this? So, you know, on, on the one hand, having a crystal ball can be good, but on the other hand, you know, if you have one, you can’t let it paralyze you. Right? You, you have to make decisions and you have to move forward.
Scott Luton (15:31):
That’s right. Paralysis by analysis is very real. Yeah. And you know, Kelly, in the startup world, man, making decisions constantly everywhere in business, but in particular in the startup world, man, you’re making decisions every day and you gotta make ’em. You gotta make ’em. There’re not all gonna be right. Yeah. But that’s a great point Mike brought up, huh?
Kelly Barner (15:51):
Yes. And actually, so disclaimer, this is not one of my songs, but it does have a song connection. Okay? Anybody out there that saw Frozen two, there was actually a line from a song in Frozen two, which was literally what got me through the pandemic. And it was Anna Stuck All Sad in that little frozen cave <laugh> Do the next Right Thing, right? So one step at a time, do the next Right Thing. I don’t even remember the music that goes with it anymore, but Little Pearl of Wisdom in that, in that kid’s cartoon movie.
Scott Luton (16:23):
Oh absolutely. Absolutely. Okay, so Mike, I’m gonna come back for your second tune in just a second. I wanna share a couple. Josh. Josh, that’s a great one. I almost brought in. Heard it through the grapevine and as Amanda put in the private chat here come the dad jokes. Heard it through the blockchain or something like that. <laugh> credence ccr. Really good, great band
Kelly Barner (16:43):
With the raisins or without like, yeah. California raisins or California raisins. Just straight ccr.
Scott Luton (16:49):
Yeah, both. I like both versions of course. And Nerf nerfs this, he says this Comment for you Kelly Frog Skin is delicious. Fresh out the pond. <laugh> Nerf
Kelly Barner (17:02):
Hard pass. Thanks Nerf. The hard pass. Yeah.
Scott Luton (17:05):
And Shelly says, I saw Frozen too, so thanks for calling that out. That line. That’s a really good one, Shelly. I agree with you. All right, y’all keep it coming. Keep it coming. Like Josh, y’all drop your fa some of your favorite tunes in the chat and if you wanna take a a leap in terms of how it applies in global supply chain, we’re all yours. Okay. Mike, what is your second tune here today?
Mike Griswold (17:26):
Yeah, same timeframe. One of my favorite album titles. You can tune a piano but you can’t tune a fish. AIO Speedway can roll with the changes. <laugh>, if there was ever a requirement for supply chains over the last two, two to three years, it’s been that we have to be able to roll with the changes. Yeah. Things are gonna be different. Our operating environments are different, our customers are different. How we go to market is different and our supply chains need to be able to adapt and need to be able to roll with the changes. So yeah, that one to me resonated really well. And I just love the album title. I love the for, again, there’s a lot of people probably Googling now the album cover, but the, the Fish with the tuning fork coming out of its mind, it’s one of my all time favorite album covers and I think one of my all time favorite album names
Scott Luton (18:16):
I am with and, and gosh, every, all of us were nodding our heads cause we That’s such a, a great call out. Kelly, your thoughts?
Kelly Barner (18:24):
No, I think it’s excellent. And the fact of the matter is, I think most of us have given up on the idea of going back to normal or back to the way things were. Mm-hmm <affirmative> even next normal now. Like who has time to stop and define that <laugh>. So if you roll with the changes, just keep on rolling and hopefully it’s a little bit downhill for you.
Scott Luton (18:41):
I love that. You know, speaking of this, and I love this topic and I gotta give credit to Mike, Mike thought of it. Cause there’s it, we could be talking for hours about different tunes that we love and how they apply, but it’s the end of the world as I know it. And I feel fine by r e m that almost went with that one because what happened pre pandemic is, you know, so much of that’s not coming back. So a and to be fair, there’s some good parts of that, right? That’s part of the silver lining of how industry is changing and hopefully we’re making strides on becoming less fragile.
Mike Griswold (19:12):
Okay. I will add just one thing Scott, before we transition to Kelly. It’s like every day when I listen to Sirius xm, all these groups that I grew up on are now in like their 50th anniversary tour. And I feel so old <laugh> or they’re or foreigners on their farewell tour. It’s like, oh my gosh, I feel ancient.
Scott Luton (19:32):
Mike Griswold (19:33):
Scott Luton (19:34):
Kelly Barner (19:35):
But they do the test of time. Mike, you’ve got some great band. You talked about journey, you talked about foreigner, ao, Speedwagon, you know what, standing the test of time, there’s something to be said for supply chain fundamentals, right? If I can attempt to there is to pull that back. Some of this stuff, it worked,
Scott Luton (19:50):
Agreed. There is agree, but there’s also a place in all music history for those one hit wonders, right? There’s room at the table for everybody. Guy Ross says a good one. Talking heads once in a lifetime. God, that’s a great one. It’s a great tune too. Alright, so Kelly, what about your thoughts? What’s your first tune?
Kelly Barner (20:07):
Okay, Mike, feel free to stick your fingers in your ears if you want. Well you were backstage and Mike said, just don’t give a song by one of these two bands. And I was like, sorry Mike <laugh>, I’m out of time to think of new ideas. So the first song that comes to mind for me is Money by Pink Floyd. And especially if you think about that little marching beat at the beginning and you actually hear the cash register drawer bang shut and those coins jingle inside there. I think a company’s not only cash position, but access to capital. As we continue to deal with high interest rates, we’re sort of all waiting, are they ever gonna get around to declaring a recession? I think cash position position is gonna be incredibly important, both because it’s gonna free companies up to seize opportunities to make more independent decisions, but just simply even to finance their own supply chains. So having money on hand is gonna make an enormous difference for those companies that spent wisely put money up for Rain Day because that rainy day is just about here,
Scott Luton (21:09):
Man. And Kelly, that’s a great call out. You know, much like Queen, which was legendary in how they found musical tracks and contributions to songs from the craziest different methods. I love the front end of that Pink Floyd song, but Mike, even though it’s Pink Floyd, your thoughts here?
Mike Griswold (21:27):
No, it’s, it is a great, a great example I’m thinking about when we did our supply chain of the future research, one of the things that we highlighted in terms of re reinventions for the supply chain is this idea of moving from operational excellence to being able to support commercial innovation. Yeah. And I think that ties into Kelly’s observation around money, right? How do leading organizations use their supply chain to drive innovation, to drive commercial growth, to put more money in the coffers? I think what we saw during the pandemic is the supply chain is a great vehicle for doing that. It’s a great vehicle for driving the top side revenue, new markets, new products. It’s also been historically really good at driving cost out, which is gonna put more cash and more money in the, uh, into the reserves for organizations. So despite it, bing, bing, Floyd, it’s a great example. And then Greg, to your comment, speaking of Queen, I’m thinking the, I won’t say the title, but the one with the bicycle horn and they’ve got the bicycle horn in it. So that’s another great example of kind of finding, you know, sound effects in, in different places. But Kelly, it’s a great example.
Scott Luton (22:36):
It is. And you gotta admit whether you’re an entrepreneur or if you’re in sales or whatever. Yeah man, when you close business and you hear that cash register, Jing, you feel like dancing. Isn’t that right Kelly? Right
Kelly Barner (22:48):
To your heart. Right? That’s stability ringing in your ears. That’s future opportunity ringing in your
Scott Luton (22:52):
Ears. That’s so true. Okay, I’m gonna, before I get your second with Kelly, we got some great comments here. First, Gino gets the age thing, <laugh> for those farewell tours, I would just add that oftentimes that’s a bit of a gimmick. I’ve seen some bands and some solo artists have like 10 farewell tours. Cause it, it makes those cast registers pop,
Kelly Barner (23:11):
Right? Oh, like Tom Brady,
Scott Luton (23:12):
Right? That’s <laugh>.
Kelly Barner (23:13):
He’s retired again.
Scott Luton (23:14):
That’s right. Gino also says, with My Nightmare by Alice Cooper. That’s a good one. Yes. Josh says, pretty sure everyone in supply chains, the theme song was Stuck in the Middle with You by Steelers. Will. That’s a good one, Josh. Let’s see here. Christine says, call back to journey. Don’t stop believing in your knowledge, your teams, your process, your data stability is an asset. Christine, that is poetic. Uh, gorgeous. Uh, now Shelly also liked the Steelers, will I stuck in the middle with you? And then here, money by Pink Floyd and Voodoo Child by Hendrix to test any new speakers or a headset. Josh, that’s a good tip.
Kelly Barner (23:50):
Scott Luton (23:52):
All right, so a lot of folks are playing along. Y’all keep the tunes coming. So Kelly, as we round out our top four here, between you and Mike, what’s your second tune?
Kelly Barner (24:00):
Okay, so my second tune, first of all, this is a long distance dedication in the spirit of all this. And I wanted to finish this light. So I was brainstorming through with the Art of Procurement team yesterday, and boom, right off the bat, Phil Eidson had it always look on the bright side of life from Monty Python’s life of Brian. These have been hard years and we may still find ourselves in a bad situation as those guys are, as they’re singing that song. But the fact of the matter is there’s always something positive. There’s always a tomorrow. And especially where we’re trying to balance things like risk mitigation and operational efficiency with very important visionary long-term programs, all, most of which fall under the E S G umbrella, we have to hold out that hope that there’s a brighter future, even if that complexity continues.
Scott Luton (24:50):
Yeah, Kelly well said Mike. Love to get your response, sir.
Mike Griswold (24:53):
Yeah, agree comp completely. Kelly, that’s a great one. I mean I think we, we’ve learned a lot during the pandemic Yeah. Around what our supply chains can do. I think many organizations learned a lot more about their supply chains than maybe they knew beforehand. Supply chains continue to innovate and continue to grow. And I think we’re continuing to push the limits around what our supply ca chain can do every day. And there’s lots of silver linings that we’re finding, you know, every day in our supply chain. Whether it’s, you know, new skills and new capabilities that are emerging that we didn’t know we had. Whether it’s new associates that are rising to the top and being able to take on more than maybe we thought they could in delivering, you know, excellent results. So there is, I think it, it’s good for us as supply chain professionals to the best of our ability to be optimists because it is super easy to be a pessimist, particularly over the last couple of years. Mm-hmm. <affirmative>. And I think the more that we can be optimists and look for those silver linings, I think the better we’ll all be, both kind of personally, but also as supply chain professionals.
Scott Luton (26:00):
Well said Mike, man, you and Kelly a heck of one two punch. All right, couple last comments here and then we’re gonna start to kind of make that final turn around the corner. Nerf sa <laugh>, Nerf says, his song is Supply Chain is Steve Urkel from Family Matters to Remix. Did I do that? I love that. Yes. Good stuff there. Yes. Very good guys. A big Monty Python fan and Shelly excellent says awesome love Monty Python. We always need hope Shelly. Absolutely. And here <laugh> John says, fun fact. Ozzy Osborne’s crazy train is actually about the base intermodal Princess
Mike Griswold (26:37):
<laugh>. Nice John. Very good.
Scott Luton (26:39):
Oh, John. Yeah man, he is on the money with that. Okay, so I, I want a quick sidebar. So Mike and Kelly, surprise question here, I’m gonna mention something we’re doing tomorrow. Mike, I wanna get your take on NCAA basketball. And Kelly, I’m gonna get your take on the NASCAR seasons coming up. Nice. But before I do that, supply chain nerds talk sports backed by popular demand. It’s probably been eight months since we did this. We’re going live Thursday the second, that’s tomorrow at 4:00 PM Eastern time. Now folks, unlike today where we got Kelly and Mike’s supply chain management expertise, procurement expertise, you name it. Tomorrow it’s all sports. Now moving forward, we may bring in some sports apparel company supply chain leaders to, you know, kind of open our eyes with a couple comments. But tomorrow we’re talking about the big, big game coming up with the nfl. I don’t think I can say what SB stands for, but that and a lot more. So y’all join us at 4:00 PM Eastern time. Now really quick aside, Mike, if you had to create a short list of some teams that look really good for the NCAAs, as we’re kind of moving into the last third of the season, what’s a couple teams that really stand out to you?
Mike Griswold (27:45):
Well, there’s a couple in your neck of the woods, right? Alabama is, I think, surprising people in terms of how good they are. Everyone obviously knows them as a football school, but they’ve got a really good basketball program I think that they’re one to keep an eye on. I think you know that you’ve got some of the perennials, like Kansas has been up and down, but I think they will land, you know, pretty solidly in the top, you know, five, if I look, cuz I’ve actually been spending more time on the women’s side. If you look at the women’s side, it, it’s interesting cuz you’ve got South Carolina who everyone knows about. You’ve got Connecticut lurking in the wings at five, but you’ve got schools like Ohio St. Like Ohio State was in the top five. They dropped a little with some losses. Iowa’s really good.
Mike Griswold (28:26):
Indiana is really good. So if you’re looking for some names of schools that maybe you haven’t paid as close attention to, you really wanna look at the women’s game because there are schools there that have fantastic women’s programs and fantastic athletes. Connecticut, I have a super soft spot for Connecticut. They have been decimated by injuries. They basically play seven girls. Wow. And their starters play about 40 minutes out of a 40 minute, but they’re ranked number five and they’re climbing. So yeah, it’s a great time. This is the time really other, when the football game is over with next weekend or two weeks, I guess that’s when everyone tends to now focus on both men and women. And there’s a lot going on in both.
Scott Luton (29:05):
There is. And if y’all can’t tell, not only is Mike a volunteer coach in basketball, but he’s very passionate about the game. So y’all take that expertise to the bank and look forward to seeing how the season ends up. Now Kelly, switching gears to you. Uh, I believe you and your, uh, significant other are big NASCAR fans. Yes. If, tell me your favorite car or tell me who you think’s gonna win your pick. I know nothing about the sport.
Kelly Barner (29:28):
Okay. Cars wicked fast. Woo. Right <laugh>. And also if you ain’t first or last. Yeah. We’re huge NASCAR fans, not something people typically associate with me probably, but we go up to New Hampshire every year. We’ve traveled to some, some of the other tracks my favorite. I’m an 18 Kyle Bush. I know, I can hear the booing. Everybody hates us. You know, NASCAR is interesting because over the last few years there’s been quite a few really storied drivers who have finally got to the end of their careers and retired. Some of them are on TV now. Some of them have gone on to do different things or to be team owners. And then this whole fresh crew of drivers kind of coming up a new generation. So I actually suspect that this year you guys can check me. Is the Super Bowl late? Is it like a little bit late this year, later than usual? Or is it right on schedule?
Mike Griswold (30:19):
It’s pretty close to being on a schedule. Yeah.
Kelly Barner (30:21):
Is it? Okay? Yeah, because usually we spend Valentine’s Day in my house, super romantic <laugh> having dinner watching. I think they’re called the Budweiser dues now. It was like the week before they officially kick off the season. Okay. Usually falls right around Valentine’s Day and then we go on to Talladega Nights from there. But the most interesting thing about any beginning NASCAR season is not even who’s sitting in what car and which sponsors returned. It’s the new rules. Talk about an intricately regulated sport. Rules for cars, rules for on the track, new tires. Wow. All of these different things that change. And it takes a little while as you get into the season, especially if you’ve been watching for a while. Right. You’ll see somebody get flagged and you’re thinking, what would it even do wrong? That looked fine. And you know, there’s something about how far down up the shoulder you can go at whatever track it is. So figuring out all those new roles. Also a little bit like supply chain and business, figuring out the new lay of the land, what’s going on. Very excited in just a couple of weeks that NASCAR’s gonna start back up.
Scott Luton (31:22):
You can’t make any assumptions. Mm-hmm. Can’t make any assumptions. Micah think you
Mike Griswold (31:26):
Were about to add something. Yeah, it’s fantastic. We get a Monty Python reference. We get a Talladega Knights reference. If you’re not first year last. I mean, there are so many life lessons in Talladega Nights. It’s amazing. I I mean, as someone who’s, you know, NASCAR’s, uh, would, would not be high on my list, but just from a spectator sport, it seems like a great event. You know, hu couple hundred thousand people at every event. It’s certainly action-packed. You talk about the intricacies of the equipment and the rural changes. The, I think NASCAR is also benefiting from not only this influx of new people that you talk about, Kelly, but they’re also getting more diversity in the actual drivers themselves. People that weren’t necessarily attracted to racing are now getting into racing. Both from an ethnicity perspective, but also from a gender perspective. It’s becoming a much more inclusive sport. It’s fun to watch. I mean, who doesn’t like, you know, fast cars, you know, ripping around a track. I mean, it’s a great, it’s a great experience to watch. I have some friends who go to Vegas, right? Cause where I live in Idaho, it’s easy. Go to Vegas and they take in the big event in Vegas every year. And speaking of Vegas, yeah. I, I think Kelly, to your point though, the super Super Bowl, I, I think we added a week to the season. I think there’s an extra
Scott Luton (32:42):
Kelly Barner (32:43):
Scott Luton (32:43):
For that, Mike.
Mike Griswold (32:44):
Thank you. Which push it back a little bit, but for those keeping score, if you’re interested in the big football game and also an exciting golf event. The Waste Management Open is, which is in Phoenix all the time at the TPC Scottsdale with a stadium course. Yes. That is, that is Super Bowl weekend. And it’s in Phoenix. The Super Bowls in Phoenix, the golf event. Wow. If you wanna go to Phoenix that weekend, I would suggest you don’t Yep. <laugh> uh, it’s gonna be a zoo for lots of different reasons. But yeah, I mean there’s a lot of really cool sporting events on the horizon.
Scott Luton (33:18):
Yeah. That is probably as close as the PGA experience gets to a NASCAR experience as that, that Phoenix Yes. Golf tournament. Kelly, you’re about to say something. Yes,
Kelly Barner (33:28):
I was just gonna say, you know, we were talking about all of these songs that symbolize right, the year that we have ahead. And since we’re talking about football, can we just acknowledge DeMar Hamlin, right? Yes. You know, we’re joking about how difficult things are. We’re joking about what you have to overcome. Talk about a situation now my, my son Tim is an enormous Buffalo Bills fan. He has been for a really long time. We had a brutal time getting him a DeMar Hamlin shirt. It came yesterday, sent him right off to school in it today. Nice in New England, Patriots country. But if we, even if it’s just as a supply chain community, all of these challenges that we’re going through, I really do think the community as a whole is better, smarter, stronger for it. And I think DeMar Hamlin and the way his team and the way the Bengals behaved and the way he’s just conducted himself and the outpouring of unity and support for his charity, if nothing can give us hope at the beginning of 2023. I think his example and the way that those very scary events turned out for the best. I mean, that is talk about always looking on the bright side of life.
Mike Griswold (34:33):
Yeah. Yeah. Mial, it’s, it’s a great example At, at a time when we seem to find more things that we disagree on, having something like DeMar Hamlin where everyone can rally around. We can all agree on helping him and his foundation and everyone collectively hoping that he gets, you know, continues to, to progress and get well. It’s those types of things that you look forward to seeing on the news versus the vast majority of stuff. Absolutely. Which is just not super
Scott Luton (35:03):
Positive. All right, so both of y’all are illustrating perfectly and somewhat unexpectedly why we gotta have a sports show because supply chain folks, we see parallels and everything and a lot of us are very passionate sports fans in one way or shape or form. So we’re gonna have Kelly and Mike join us. Maybe not Mar but some point soon. Kelly, we’re gonna definitely need a NASCAR correspondent and analyst so Oh yeah,
Kelly Barner (35:26):
I can be na NASCAR rep.
Scott Luton (35:27):
We’ll call your agent and try to set something up, <laugh>. But I wanna wrap with a couple quick things here. I know Mike and Kelly both have some hard stops, but really quick, uh, I think this is Amanda behind the scenes says that Johnny Cash was a big supply chain critic with his hits loving her, was easier than working in supply chain <laugh>. And there ain’t no good supply chain gang <laugh>. So I love that. Hello Peter Bole all night and all day. Happy Hump day to you as well. And I wanna point out one other thing. So if I’m not mistaken, and Amanda and Catherine, y’all check me when Mike and Kelly were asking me about the credence, Clearwater Revival c r I believe Marvin Gaye was the first to sing. I heard it through the grapevine and then CCR did the remix. But I could have that backwards and maybe it wasn’t Marvin Gaye, but if y’all could check me on that really quick, cause it’s gonna drive me crazy and I wanna make sure I get my Motown right. For sure. Okay, so Kelly and Mike, as we start to wind the show down, Mike Gardner, you keep turning out the hits as we’ve talked about before. I was fortunate to attend a couple of y’all’s events, uh, last year. Hope to do it again this year. What’s next for the Gartner team?
Mike Griswold (36:35):
Yeah, I, we’re gearing up for the two symposium that we have first week in May in Orlando, first week in June in Barcelona. We already have, I just saw an email yesterday. We’ve already got 1500 people registered for Orlando. And here we’re sitting the 1st of February. So really looking forward to that event. And then we’re going to have a, I think I’ve mentioned it before, but it’s coming closer now. October and November, we’re gonna have two planning summits. So those are a little bit smaller events, but they’re geared for people that either do planning, own planning, you know, or investing in planning. One’s in October, one’s in November, in Phoenix and in London. For our get together in March. I’ll have more specifics about what is where and all that. But yeah, those are the two things that are up and coming. And then, and if I was a betting person, I would say in 2024 we’re gonna be expanding that offering of summits into maybe procurement, into logistics potentially. But yeah, planning is our focus for 2023.
Scott Luton (37:37):
Love it. Hey, we need double doses, triple doses of planning expertise. Yeah. And sharing of best practices there. Especially as the craft has changed, a lot of common themes remain, but still plan, the planning game has changed a good bit here for sure. Recent years. Kelly, get your quick comment on that and then we’re gonna make sure folks can connect with you both. Kelly, what’s up if it’s not a Gartner event, any events circled on your calendar, know you and Phil that you mentioned earlier. Yep. Y’all got some outstanding vents. What’s coming up for you?
Kelly Barner (38:04):
So literally in 19 minutes we have a webinar doing predictions for 2023 and then on February 15th and 16th, art of procurement, digital outcomes. You know, we’ve got our own sporting things. We actually have somebody who’s working to climb the vertical height of Everest. It’s this Everest 29 29 project. It’s, that’s the vertical feat. And he’s gonna bring his inspiring story and tell us how it applies to digital transformation and procurement, believe it or not. So, so check that event out as well. And you know, both of them being virtual.
Scott Luton (38:35):
Awesome. Well, Kelly and Mike, love all that y’all shared here today. Don’t go anywhere. We’re gonna make sure folks can connect with you. I gotta just share a couple more quick comments, I promise. So get this. So John was responding. I think Shelly mentioned that. Let me back up a minute. <laugh>. So Shelly mentioned that Ozzy Osborne canceled his tour coming up, right? And then John says, sad to hear, but hey, I’m 20 years younger than him and I need a week to recover from one trade show <laugh>. And he’s like, those things are exhausting. Yeah. Yes. Um, so Josh, also Josh and by the way, ca and man and Catherine, thank y’all for your comments. So well, so Norman Whitfield, I guess saying, I heard it through the grape fun first and then Marvin Gaye made him famous. Cause he did a famous and a popular remix. And then CCR R was, as Josh says, the cover of the cover. Love that. Thank you very much. And Christine get this, she hates to say this, but a theme for global supply chain, chain of fooled by the one only Aretha Franklin. Love that. Sometimes that’s what you get. All right folks, thank y’all so much for playing along, man. What a great time. Final question, Mike, how can folks connect with you and Gartner?
Mike Griswold (39:42):
Yeah, LinkedIn and email probably the best. Mike dot griswold gardner.com. gardner.com if you’re interested in what we’ve been researching and writing about.
Scott Luton (39:50):
Perfect. It’s just that simple mic, as he always says, he is getting better at LinkedIn, but y’all check out trying to <laugh> check him out. It’s one of the smartest folks, him and Kelly, two of the smartest folks I know. Kelly, how can folks connect with you?
Kelly Barner (40:03):
I would say LinkedIn for me as well. I know it defaults towards follow. Please connect, drop me a note, let me know. This is where you found me. I’d love to hear from people that join these live streams and listen in to the podcast and watch the shows on demand. So say hi and let me know this is where you found me.
Scott Luton (40:17):
Awesome. Love that Kelly and Mike and folks beyond the outstanding conversation we had here. Make sure you connect with Mike Griswold, make sure you connect with Kelly Barner. Hey, make sure you, if you love talking sports, join us tomorrow. We got the link there. 4:00 PM Eastern time. We’ll be talking no supply chain, but all sports bring your hot takes. But folks, whatever you do, hey, beyond connected with Mike and Kelly as we’ve spoken to and had a good time with, but there’s a lot of truth behind the tunes we’ve shared here today. And today. Today’s supply chain jam session. Next time we’re singing Kelly and Mike holding y’all to that. But <laugh>, whatever
Kelly Barner (40:52):
<laugh> we’re eating, frogs be no singing and there’ll be no eating frogs. Just like, yes, you can bring Greg back for that. Greg will send up. Yes,
Mike Griswold (40:59):
<laugh>. Yeah, I’m with Kelly on
Scott Luton (41:00):
That. Oh gosh. Well whatever you do though, whatever you do a act on something you learned today, man. Deeds not words. Take that first step, right? So many folks can use some real non lip service leadership out there at industry. But, uh, on behalf of our entire team here at Supply Chain now, Scott Luton, on behalf of Kelly and Mike, challenging y’all to do good, to give forward and to be the chains. We’ll see you next time, right back here at Supply Chain now. Thanks everybody.
Thanks for being a part of our supply chain now, community. Check out all of our firstname.lastname@example.org and make sure you subscribe to Supply Chain now, anywhere you listen to podcasts. And follow us on Facebook, LinkedIn, Twitter, and Instagram. See you next time on Supply Chain. Now.
Mike Griswold serves as Vice President Analyst with Gartner’s Consumer Value Chain team, focusing on the retail supply chain. He is responsible for assisting supply leaders in understanding and implementing demand-driven supply chain principles that improve the performance of their supply chain. Mr. Griswold joined Gartner through the company’s acquisition of AMR. Previous roles include helping line-of-business users align corporate strategy with their supply chain process and technology initiatives. One recent study published by a team of Gartner analysts, including Mike Griswold is Retail Supply Chain Outlook 2019: Elevating the Consumer’s Shopping Experience. Mr. Griswold holds a BS in Business Management from Canisius College and an MBA from the Whittemore School of Business & Economics at the University of New Hampshire. Learn more about Gartner here: www.gartner.com
Host, Logistics with Purpose
Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.
Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more. In his free time he likes to read and write short stories as well as watch movies and television series.
Director of Communications and Executive Producer
Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys. She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.
Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.
Founder, CEO, & Host
As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.
From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.
Host, Logistics with Purpose
Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.
She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.
Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise
When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.
Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.
Principal, Supply Chain Now
Host of Supply Chain is Boring
Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.
Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.
Host of TEKTOK
If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.
With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.
Host of Digital Transformers
Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix and IBM. Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane University, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.
Host of Logistics with Purpose and Supply Chain Now en Español
Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.
Host of Dial P for Procurement
Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Host, Veteran Voices
Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.
Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business. Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.
Chief Marketing Officer
Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM. When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.
Business Development Manager
Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.
Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.
Host of Dial P for Procurement
Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.
An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.
A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.
A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning. He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.
Social Media Manager
My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.
Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.
Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.
Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.
Sales and Marketing Coordinator
Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.
Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.
Host, The Freight Insider
Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).
Host, Logistics with Purpose
Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.
Host, Logistics with Purpose
Kevin Brown is the Director of Business Development for Vector Global Logistics. He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.
Host, Supply Chain Now en Espanol
Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.
Host, Logistics with Purpose
Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.
Host, Supply Chain Now en Espanol
Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.
Host, Supply Chain Now
The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.
He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.
A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).
Host, Logistics with Purpose
Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.
Sales Support Intern
Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.