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PODCAST EPISODE: Dial P Crossover: Are Inflation Expectations a Self-Fulfilling Prophesy?
Supply Chain Now
Episode 873

In this Dial P for Procurement crossover episode, host Kelly Barner gets back to basics to address one of the dominating news stories and business concerns today: inflation. What is it, what causes it, and isn’t there SOMETHING we can do to make It stop??? Listen in for a refresher on the basics, some examples of how it connects all of the different major forces in the economy, and some strategies and tactics you can employ as a corporate employee to get through today’s heavily inflationary times.

Dial P Crossover: Are Inflation Expectations a Self-Fulfilling Prophesy?

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Intro/Outro (00:01):

Welcome to dial P for procurement, the show focused on today’s biggest spin supplier and contract management related business opportunities. Dial P investigates the nuanced and constantly evolving boundary of the procurement supply chain divide with a broadcast of engaged executives, providers, and thought leaders give us an hour and we’ll provide you with a new perspective on supply chain value. And now it’s time to dial P for procurement.

Kelly Barner (00:32):

Hi there, and thanks for joining me for Dial P for procurement. Part of the supply chain. Now family of shows, I’m Kelly Barner, a career procurement practitioner with a love for business news, and most of all good ideas, no matter where they come from. In addition to video interviews and live streams, I’ll join you each Thursday to share my point of view on a current news story that presents an interesting twist for business leaders or a new way of looking at a common challenge. Before I dig into this week’s topic, we’re are building out dial piece independent following. So no matter where you encountered this podcast, I’d ask you to subscribe or follow and even give us a review. Thank you in advance for being an active part of our listening community. I talk to people all the time that ask me what are chief procurement officers focused on right now for the last six months or so?

Kelly Barner (01:24):

That has been a very easy question to answer. They care about inflation, fuel prices and labor shortages. Yes, they have other concerns like supplier diversity and sustainability, but neither of those come anywhere close to their focus on inflation and since fuel prices and labor shortage is, are related to inflation. Most CPOs have a one track mind right now and who can blame them. Speaking of blame, did you know that you might be contributing to inflation all that talk and worry about inflation might cause inflation. Don’t worry. I’m doing it too more on that in a minute. We’re all so bombarded with news stories about inflation that we can’t deny its importance, but when was the last time you really dug into how inflation works? It has been a long time since I was in business school and warning flags go up in my mind, whenever something is sensationalized and politicized.

Kelly Barner (02:21):

And that seems to be everything these days let’s revisit the basics on inflation and then consider how our everyday decisions might actually be contributing to it. We are currently in the midst of the highest inflation spike in 40 years in March of this year, the inflation rate was 7.9% up by 0.8% from the previous month. Now any analysts expect that the March number due to be released on April 12th will be closer to 10%, which means that inflation is not only high, but its growth rate is also accelerating. Inflation is the overall increase in the cost of living or prices paid over a given period of time. In other words, it determines what your dollar or your paycheck will buy you compared to what the same amount of money could buy last month or last year in times of high inflation, like we are in today, prices are up and therefore the same dollar you held a month ago will now buy you less stuff.

Kelly Barner (03:22):

Inflation is measured and tracked through the consumer price index or CPI. This is a market basket consisting of consumer goods and services. The bureau of labor statistics is the government agency that tracks and reports on the CPI and inflation. It includes housing, energy, food, new vehicles, medical care, and services. Every month. The bureau of labor statistics releases the inflation rate from the previous calendar month. The largest percentage of the CPI is associated with housing, but housing is also typically pretty stable. Most of the volatility in the CPI and therefore inflation is associated with two F words. No, not those F words. I’m talking about food and fuel. So what exactly causes inflation? There are several things that can contribute to the inflation rate for instance, too much available cat Ash in the economy. Consumers sat on many of the stimulus checks they received during the pandemic as did states and local governments.

Kelly Barner (04:28):

And once life started going back to normal, everyone started spending leading to spikes and demand and an increase in inflation. The increase was small, but it was still worrisome. People started to take notice some organizations, including the San Francisco fed began voicing concerns about government decisions, overheating the economy by fueling demand that businesses couldn’t fulfill inflation was already on the rise in late 2021 when the American rescue plan was passed, but that increase was expected to be contained and temporary. For many Americans, the federal stimulus checks were a lifeline in an economy completely scrambled by the pandemic for others. They created an opportunity not to hurry between jobs. This is where we get one of our first points of connection. The cash that increased the rate of inflation, albeit subtly through surplus money is the same cash that drove and is still driving labor shortages, especially for Americans whose income can be close to replaced by the stimulus.

Kelly Barner (05:34):

Transitory was the word frequently used to describe the increased inflation rate late last year and early this year. And that might have been the case if no other factors had contributed to its progression, but you just never know what’s around the corner like war in Eastern Europe. For instance, that brings us to another driver of inflation supply shocks supply shocks that disrupt production or increase input costs like fuel for instance, are bad for inflation. The war between Ukraine and Russia is driving up energy costs. And that in turn is driving inflation up far more than the stimulus checks did. And it’s having an impact on top of that already elevated inflation rate as consumers, we’re all subject to the pains caused by inflation. It costs more to fill our cars with gas, shop at the grocery store and pay rent. Also devalues any increase in pay we receive at work pay raises have to be larger than the rate of inflation to have an impact on our spending power and material quality of life.

Kelly Barner (06:39):

Now, this is not to say that someone can’t get a 10% increase in pay, but it certainly doesn’t happen all the time. A typical cost of living raise is about 3%. You may have heard that rule of thumb. Where does that 3% come from? That is the air quotes, typical rate of inflation. If the things you have to buy to live increase in price by a composite 3% annually, not getting a 3% raise means that you’re effectively making less when compared to your costs. So we’ve covered available cash, labor, shortages, and supply ch shocks. What about fuel prices? Fuel costs are definitely one of the top things. All executives are worried about energy prices in general and oil costs are very changeable. As of recording this podcast, a barrel of Brent crude costs about $110 a barrel, maybe a week ago, it was about $120 a barrel Wells Fargo’s team of economists recently sent out a paper about the implications oil hitting $200 a barrel, a number that sounds alarmingly high, but which is not unrealistic.

Kelly Barner (07:47):

In fact, they estimate that even if Russia’s oil production drops by 30%, we may hit $195 a barrel. What would the fallout of this be even higher and inflation? Of course. And if not a recession certainly reduced GDP and economic growth. Wells Fargo expects the inflationary impact to be different by country. With the us taking the worst, hit an additional 1.1% of inflation just from these fuel costs while China’s would increase 0.6% and the Euro zone would see 0.8%. Now, quick recap. Inflation is caused by fuel price increases, supply shocks, surplus cash, and how businesses and consumers respond to it. And news about it. The truth is we draw drive inflation, you and me and the lady who works at Dunkin donuts and the ups guy and everybody else, we are so good at driving inflation. We do it without thinking about it or realizing it here’s how starting at the highest level consumer expectations drive inflation.

Kelly Barner (09:00):

Now that’s your self fulfilling prophecy right there when people anticipate inflation or when they anticipate prices going up without thinking about it as inflation, they help drive inflation up by incorporating that expectation into negotiations for wages and into contracts for things like houses. Not only might we do that because we’re aware of the economic predictions for the rest of the year, but also because we feel the effects of inflation on our purchasing power. Before we change jobs or buy a car or buy a new house, we wanna be sure that the agreement delivers enough perceived value to make any cost, disruption, risk, or inconvenience worth it. And while that perception isn’t necessarily scientific and it varies person to person it’s bad for inflation, also bad for inflation switching jobs. It isn’t the mere fact to switching jobs that make inflation go up. It’s our collective individual decisions to seize these new opportunities.

Kelly Barner (10:01):

Usually at a higher wage that drives up the cost of filling those roles for companies, boom inflation in February, the labor department reported 4.4 million people had quit. Their jobs in that number was 4.5 million. And that was a 20 year high. There are currently 1.8 open jobs for every available worker, making the competition for talent, fierce and expensive. Higher wages are great for the individuals getting them. But remember what we said about justing power. If those people aren’t getting a 7.9% increase in salary from one job to the next, they are actually worse off and they’re contributing to inflation the war for talent. As some people are calling, it is creating great opportunities for some people, but increased costs for everyone. How else are we all driving inflation? How about where are we driving inflation? Like at the grocery store, remember that’s our other F word food.

Kelly Barner (11:07):

Conventional wisdom says that the best way to combat the cost pressure of inflation on consumer goods is by building up strong brand and customer loyalty. Add to that. The fact that supply shocks are making usually easy to get products, pretty scarce, and you have a perfect storm for brand switching. According to a recent wall street journal article brand loyalty takes a hit from inflation and shortages by J one Kang between may of 2020 and August of 2021, 70% cent of us shoppers reported buying a new or different brand than they would’ve purchased pre pandemic. I’m sure you remember, those days, get hand soap, any hand soap or buy breakfast cereal, anything so long as it doesn’t have berries in it. And if the only challenge had been the pandemic, as soon as our regular brands came back into stock, most of us would’ve switched back.

Kelly Barner (12:00):

When we add inflation on top of the supply shocks, the trend becomes more widespread and lasting brands that have in stock percentages between 72 and 85% have law, almost an entire percentage point of share of wallet. That’s a metric that measures brand loyalty and shows whether companies are gaining or losing buyers. The grocery store chain Kroger did a survey that found that more than 90% of consumers say they will buy another brand or item if their preferred choice isn’t available. Clearly as all of these factors, collide, consumers are learning to adapt. And as we’ve seen with the trend around working from home, some of these new trends become new habits and behaviors and they never switch back. The fact of the matter is brand loyalty may never be the same, but we’re here to talk about inflation. And here’s what I, I wanna know. Can’t somebody do something it’s not like inflation is new for answers.

Kelly Barner (13:01):

We look to the federal reserve and their management of interest rates. The Fed’s job is to roll out fiscal policies aimed at stabilizing prices and guiding lending and borrowing behavior. Interest rates usually move in the same direction as inflation. Although with the delay because interest rates are raised or lowered in response to rising or falling inflation, making money more expensive to borrow, decreases the consumer impulse to spend on risky or unnecessary goods. And it helps market prices cool down by suppressing our demand. It’s an imprecise science to be sure, but it’s the best we’ve got today, as you would expect, the fed is raising interest rates in the hopes of containing or slowing increases in inflation. Usually they wouldn’t raise interest rates by more than a quarter of a percent each time. Going back to that imprecise science idea, if they aren’t positive about the impact they’re changes, we’ll have more smaller changes are better than fewer bigger potentially harmful ones today.

Kelly Barner (14:02):

The concerns about inflation’s impact on the economy are significant enough that the fed has suggested they may raise rates by a half percent. Also sometimes stated as 50 basis points just to make all of this sound more serious and truthfully more confusing. And that’s just a half a percent at a time fed chair. Jerome Powell has hinted that we may see a total of 1.9% in additional increases over time before the year is out. Now, many of you, although not all listening to this episode of dial P work in procurement or supply chain. So you may be tasked with negotiating supplier contracts and prices for your company. As I’ve said, inflation is based on consumer prices and some of the inputs like fuel and raw materials are the same, but inflation doesn’t does affect companies a little bit differently. That is important for us to remember inflation mostly affects companies by affecting its customers, especially in B2C industries, as well as through the cost of capital that you get access to.

Kelly Barner (15:07):

We’ve already learned about the effect expectations have on with regard to inflation professionals must be careful not to follow the same approach in a corporate setting. We need to be looking at raw material indexes and building should cost models, analyzing market trends and talking to our key suppliers. We can’t afford to read consumer news coverage and just freak out the most important thing you can remember about inflation and the CPI is that they are measured focusing on consumer impact. It doesn’t mean we shouldn’t address them or that we won’t feel them in the corporate realm. We just have to remember that inflation driven cost increases are measured and felt at the consumer level. That’s where they’re the most applicable. And that’s where the most accurate when consumer spending power is decreased because the cost of goods and services is up relative to people’s income. They will make different choices about how to spend their limited resources.

Kelly Barner (16:03):

This means that demand for essential goods, like the apps, for instance, food and fuel are less likely to be affected than purchases of new cars, but even within the category of food, which we know is just as volatile as energy costs, you’re more likely to buy milk and eggs and bread, no matter how much they cost, then you are to continue springing for lobster and steak companies need to be sensitive to their target consumers ability to spend and wear their or most profitable products or services fall on the continuum from essential to luxury. And if you are a B2B firm, try to figure out how many tier away from you. The first consumer is that will suggest both how soon and how much of an impact you’re likely to feel from inflation. The devil is in the de tails and inflation is no exception. I’m not suggesting that you refuse to pay more at the grocery store or that you pass on the opportunity to negotiate a great new job.

Kelly Barner (17:03):

Neither of those choices will contain inflation. And all of this is systemic. If you think about all the different ways that supply shocks and fuel costs and labor and supply of money or interconnected, it’s far more complicated than anything that any one individual or corporation can affect. But the more you understand about where inflation comes from and how interconnected the sources of it are, the less susceptible you will be to the breathless over hyped news stories about it. That’s my eye point of view. Anyway, thank you for listening to this audio episode of dial P for procurement, but please don’t just listen, join the conversation and let me know what you think on this topic or others. I can take it. Let’s work together to figure out the best solution until next time. This is Kelly Barner for dial P for procurement on supply chain. Now have a great rest of your day.

Intro/Outro (17:58):

Thank you for joining us for this episode of dial P for procurement and for being an active part of the supply chain. Now community, please check out all of our shows and event@supplychainnow.com. Make sure you follow dial P four procurement on LinkedIn, Twitter, and Facebook to catch all the latest programming details. We’ll see you soon for the next episode of dial P four procurement.

Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Tevon Taylor

Host

Tevon Taylor is a dynamic leader at Pegasus Logistics, where he has made significant contributions to the company’s growth and innovation in the logistics industry. With a background in supply chain management and operations, Tevon combines strategic thinking with hands-on experience to streamline processes and enhance efficiency.  Since joining Pegasus Logistics, Tevon has been instrumental in implementing cutting-edge technologies and sustainable practices, driving the company toward a more eco-friendly approach. His leadership style fosters collaboration and empowers teams to excel, making him a respected figure among colleagues and industry peers.  Outside of work, Tevon is passionate about mentorship and actively engages in community initiatives, sharing his expertise to inspire the next generation of logistics professionals. His commitment to excellence and continuous improvement has positioned him as a key player in shaping the future of logistics at Pegasus.

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Vin Vashishta

Host

Vin Vashishta is the author of ‘From Data To Profit’ (Wiley 2023). It’s the playbook for monetizing data and AI. Vin is the Founder of V-Squared and built the business from client 1 to one of the world’s oldest data and AI consulting firms. His background combines nearly 30 years in strategy, leadership, software engineering, and applied machine learning.

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Karin Bursa

Host

Karin Bursa is the 2020 Supply Chain Pro to Know of the Year and the Host of the TEKTOK Digital Supply Chain Podcast powered by Supply Chain Now. With more than 25 years of supply chain and technology expertise (and the scars to prove it), Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and share their success stories. Today, she helps B2B technology companies introduce new products, capture customer success and grow global revenue, market share and profitability. In addition to her recognition as the 2020 Supply Chain Pro to Know of the Year, Karin has also been recognized as a 2019 and 2018 Supply Chain Pro to Know, 2009 Technology Marketing Executive of the Year and a 2008 Women in Technology Finalist. 

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Sofia Rivas

Host, Supply Chain Now en Espanol

Sofia self-identifies as Supply Chain Ambassador, her mission is to advocate for the field and inspire young generations from diverse backgrounds and cultures to join the industry so that thought diversity is increased and change accelerated. Recognized as Linkedin Top Voice and Linkedin Community Top Voice in Supply Chain Management, as well as Emerging Leader in Supply Chain by CSCMP 2024, Top Women in Supply Chain by Supply & Demand Executive 2023, and Coup de Coeur Global Women Leaders in Supply Chain by B2G Consulting in 2021

Public speaker at multiple international events from keynotes and panels, to webinars and guest lectures for bachelor's and master's degrees, discussing topics such as sustainability, women in the industry, technology and innovation. Writer at different online magazines on logistics, supply chain and technology. Podcast host and guest on different recognized programs in the industry. Sofia has more than 5 years of experience from academic research and field studies to warehouse operations, demand planning and network design. She has worked in manufacturing, airport operations, e-commerce retail, and technology hardware across Latin America, North America and Europe

Currently working as Supply Chain Network Design and Optimization Manager at HP within their Global Supply Chain and Logistics team

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Marcia Williams

Host

Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

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Jake Barr

Host

An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

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Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

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Marty Parker

Host

Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

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Tandreia Bellamy

Host

Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Billy Taylor

Host

Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Allison Giddens

Host

Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Kim Reuter

Host

From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Katherine Hintz

Creative Director, Producer, Host

Katherine Hintz, MBA is a marketing professional who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Vicki White

Controller

Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Mary Kate Love

VP, Strategy & Operations & Host

Mary Kate Love is currently the VP of Strategy and Operations at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Katherine Hintz

Director, Customer Experience

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Amanda Luton

Vice President, Production

Amanda is a seasoned production and marketing professional with over 20 years of experience across diverse industries, including retail, healthcare, and digital marketing. Throughout her career, she has worked with notable organizations such as Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Currently, Amanda manages, produces, and develops digital content for Supply Chain Now and its clients, delivering modern, engaging solutions for a wide range of audiences.

A former Vice President of Information Systems and Webmaster on the Board of Directors for APICS Savannah, Amanda also founded and led Magnolia Marketing Group, a successful digital marketing firm. Outside of her professional life, she enjoys experimenting in the kitchen, reading, listening to podcasts, and spending time with her family.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Scott W. Luton

Founder, CEO, & Host

Scott W. Luton is the Founder and CEO of Supply Chain Now, the #1 voice of Supply Chain. Supply Chain Now is an award-winning global digital content platform dedicated to the global supply chain industry and its robust community. At the heart of the platform, is the almost daily Supply Chain Now podcast, which has hit podcast leadership charts in over 60 countries. With over 20 years of extensive experience in the end-to-end supply chain, Scott has become a recognized global thought leader in the industry. His insights have been featured in major publications such as The Wall Street Journal, USA Today, the Atlanta Journal-Constitution, and CNN. In 2024, Thinkers360 named him the #1 Global Thought Leader and Supply Chain Influencer. Additionally, Supply & Demand Chain Executive recognized him as a Supply Chain Pro to Know in both 2019 and 2025, and he has also been recognized by RateLinx, ISCEA, and other organizations for his industry leadership. 

Scott is a proud United States Air Force veteran, having served on active duty from 1994 to 2002. Since transitioning to civilian life, he has been committed to supporting the veteran community through various initiatives.

Under Scott's leadership, Supply Chain Now has grown into the premier source of industry insights, offering a variety of content including podcasts, livestreams, webinars, and virtual events that engage a global audience. His passion for fostering collaboration and knowledge sharing continues to drive the platform's success.

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