Chris Barnes, Greg White, and Scott Luton come together to discuss Supply Chain News from 2019 on Episode 267.
[00:00:05] It’s time for Supply Chain Now Radio. Broadcasting live from the Supply chain capital of the country, Atlanta, Georgia. Supply Chain Now Radio spotlights the best in all things supply chain the people, the technology, the best practices and the critical issues of the day. And now here are your hosts.
[00:00:29] Good morning, Scott Luton here with you on Supply chain. Now welcome back to the show. Well, this episode, this can be chock full of key takeaways from 2019 from a supply chain point of view as well as some key things look for in 2020. It will be featuring Chris Barnes, Greg White and myself in a recorded live from a CSICOP Atlanta roundtable event in the recent weeks. So stay tuned for what promises to be a very lively discussion on a quick programing note. Like all of our series on Supply chain now you can find our replays on a wide variety of channels Apple podcasts, soundcloud, youtube really wherever else podcast from. As always, we’d love to have you subscribe so you don’t miss anything. And now join us for this very lively conversation with Chris Gregg myself. Five, four, three, two, one.
[00:01:23] All right. So let’s talk about some of Chris Barnes key takeaways from 2013. Think about, you know, obviously professional development, innovation, technology and some of the goings on, obviously, 2019 when it comes to transportation. Terrible. Very rough year. Yeah, but what sticks out when when you go when you when we look back on 2019, a couple of years from now. Chris, what what’s going to stick out?
[00:01:46] Well, one thing I learned was always go second.
[00:01:49] So that’s the lesson.
[00:01:55] And that’s the lesson of when everything goes lie in 2020, 2020. I like to think about that when they.
[00:02:03] Well, obviously, the big a big factor was the I don’t like to keep talking about Amazon and every Supply chain discussion, but it’s hard not to. That was really the urbanization of warehousing. Yeah. Or the micro warehousing kind of came up with some new terms where not only the the the one Peel’s, which are the owners of the warehouses are being more strategic. But when private equity and hedge funds start investing billions of dollars in owning Industrial property, that sends a big message in terms of what what’s going on in the Logistics Froome.
[00:02:34] It’s right. And also one of the observations you made last year, about half way through the year, is that you heard the term White House being uttered out of the White House. Yeah. Supply chain Jain and that’s a yeah.
[00:02:45] That gets back out to where we are. We the collective we as a supply chain professionals is it’s just a great place to be. The job market’s great. The the notoriety is big. I mean being supply chain professional these days is can get you up to up to supply chain in terms of her up the food chain and careers corp.’s chief supply chain officers, whatever they are. And that’s really that’s really had a big impact. So I’m seeing things, whether it’s NPR, the Sunday morning shows where I can say at least weekly something someone’s going to mentioned supply chain and in their discussion that’s probably the first year 2019 is probably the first year that you heard somebody outside of the industry.
[00:03:22] Yeah. I mean, ah, I can recall anyway, somebody outside the industry talking about supply chain when the White House was talking about it, when consumers I saw somebody tweeting about the supply chain. They were they were upset. They were tweeting, too. I don’t know, Shopify. Sorry. No, I’m not. Yeah. Somebody some e-commerce companies, you know, complaining about the customer service. I haven’t got my thing. What’s wrong with your supply chain? When I saw that tweet, I was like, wow. Yeah, well, you know, things have changed. Things that changed. Humors even know what Supply chain is.
[00:03:52] I think one of the things that has helped that there’s a variety of light that’s being shown owned to the industry. And I think one of the things that is maybe raising the awareness is there’s been a ton of talk about infrastructure. Right. And the infrastructure upgrades we need, at least in this country, if not elsewhere. Definitely elsewhere, certainly elsewhere. But here, you know, interstate system, you name it, we have a lot of challenges related to infrastructure. And of course, who uses that infrastructure to get consumers the goods they want to rise or one day. So I think that and to your point, Greg, I think that as e-commerce has continued to as we all know, we knew it would grow and take a greater and greater share of the retail market. We believe we’ve talked of this for all three of us. Consumers are starting and have been for a while connecting the dots of what enables that to happen, not just Ford, but also the return side. And what has enabled returns to be incredibly too easy probably in this day and age.
[00:04:56] Yeah. Another key theme out of 19 was. Exactly. Not only people, but executives talking about sustainability. I’m seeing that more in CEO presentations or discussions around the stock market. They actually bring up sustainability in their strategy around sustainability, in their discussions club and an ethical supply chain net.
[00:05:15] Right. I mean, you know, sustainability in and of itself. To me, I’m starting to think about sustainability is not just environmental sustainability, but true end to end sustainability. The supply chain and for supply chain to be sustainable. It has to be transparent. Right. You have to you have to predict protect the provenance and the chain of custody of the product. You have to you have to be environmentally sustainable and you have to eliminate bad practices, unfair trade practices. Right. Slavery. I mean, some products are still they are still produced with slavery. Can you believe that that still exists in today’s world?
[00:05:58] So, Greg, that’s supply chain is so boring. Let me tell you how boring it. Yeah. Yeah. Tell us why. Wait. Siplon, we call back to you. That is so boring.
[00:06:05] We call that the triple bottom line. That’s how you’re measuring. So you’re measuring both of social performance as well as environmental and the profit side.
[00:06:13] Well, look at accrues to the it accrues to the value of your brand and your share. Shareholder value in a positive and a negative way. And it’s not just you. And I think it’s appropriate that now consumers are holding brands responsible for all of their supply chain the vendors that they do that they do business with. Right. And because who has more power over those vendors and how they do their business than then the brand or the merchant? Not I mean, I can tell you, as a former merchandiser and a retailer, you can get a get a vendor to do just about anything. If you just ask. And if you just ask him not to use slave labor or, you know, or child labor or underpaid labor. I mean, you know, I think there’s a you know, there’s a a new awakening to this. And I think it’s largely brought to us by the younger generations. But it’s so valuable and so long, long time coming.
[00:07:14] All right. So what I want to ask you both about that, Mitt. More comment around health care supply chain. And then I want to ask you about Asia and a forward look of the asset making 2020. And Chris, there’s there’s lots of several things that drive e-commerce. But of course, warehousing and fulfillment is what helps make that happen, to want to only get your your kind of forward looking snapshot snapshot on that. But before, do I think one of the other trends that continues to emerge that that’s being leverage more and more is supply chain for global health care. Right. So the last Atlanta Supply chain awards in March twenty nineteen, we recognized as a global health task force right now. Carla Johnson. Yeah. Was the is the supply chain manager for their truck. Global Truck Homeware co-managed Inish. Right. And you know, we all know what’s really intriguing to me is in that case, Supply chain is literally saving people’s eyesight and getting the medication they need to very remote parts of the globe to make sure we’re preventing an illness that gosh, can you imagine losing your eyesight simply because of lack of access or lack of health care or lack of ability to get what you need? So I think we’re going to see more, more stories. Obviously, U.P.S. being the first there drone program to be the first to get the federal sort of certification flight. Ford and U.P.S., all the technology that’s under that premier banner. I think 2020 is going continue to see more, more prevalent use. And I think probably creative use of supply chain in health care. Any thoughts before we switch gears and talk A on I mean, where else?
[00:09:03] Yeah. I mean, I think, look, health care is and probably should be the driving force of supply chain. And yet it’s I think and we talked about this with some folks at UBS. It’s under reported Undern exposed. Right. Because there are so many things that go into a supply chain when you’re talking about life saving products. Right. And we talked you know, we mentioned it just a couple of minutes ago, a product, product provenance. Right.
[00:09:32] Making sure you’ve got the right product because it at that time, I hear that I’m like, no need to cool it. It’s a really cool word, provenance.
[00:09:40] I learned it big. I learned it before I even started Blue Ridge. I was doing consulting with a company called Henry Shine, who has a very advanced supply chain in the health care industry. And provenance was a big issue. So there were in the day and I’m sure there still is this concern of diverting. And then. The concern of of counterfeit goods and provenance and chain of custody were ways to thought to battle that chain of custody is important, right to know who had this product. If it was to be refrigerated, did it remain refrigerated? Ryder if it was to be frozen or whatever? Those are all important parts of it. And those are so important in health care supply chain that they have driven down to things like food, supply chain provenance and chain of custody. Hated the frozen goods remain frozen. Right. Did we shoot nitrogen over the.
[00:10:33] Probably exposing a dirty little secret of produce. But where we shooting at nitrogen over the produce while we were flying it from Chile or Peru or wherever, you know. So, I mean, there there are all kinds of things in health care supply chain that kind of trickle down to other to other industries and supply chain.
[00:10:53] Let’s get more visibility. It’s as high as sagacity. It is time. I mean, it’s it’s time for it to. The markets demand it. Consumer demand and that transparency and visibility into how things get here, regardless of what sector critics comments. Yeah. Just quick, we’ll say that word again.
[00:11:07] Provenance, provenance. When you say that, I think Muppets say it again.
[00:11:11] Provan on Amarna, provenance that none at the proper evidence.
[00:11:17] I’ll start out again. I was in my clothes. There’s gotta be some folks saying revenants. What is the provenance? What does a Muppet is going to? AUDIENCE MEMBER Woody Allen. It’s actually a guy and especially that spiel because that feels like the 70s when I was a little kid. I think that was actually on Laugh-In. Also. That’s right. It probably meant I could be away game and a provenance. However, I think if they were triggering I.V.F. What was the collection? Sorry. Yeah.
[00:11:44] So now, you know, the the.
[00:11:48] Well he he was touching on on bitching. Bitcoin will be blockchain. Blockchain. Yeah. That’s where it’s gonna when you talk about traceability and you know. Course. What happened. Jenny custody. That’s that’s a tie and then we end up about that. Yeah. That’s still kind of being talked about.
[00:12:03] Yeah. Do we all agree that blockchain is not a cliché flavor to money? It is a transformational force in global supply chain. I think the concept is that we’re gonna see how it’s going to be applied or who’s gonna. I’m gonna make sure it gets flat. Yeah. No, no. Good. I’m going to. I mean, if somebody else doesn’t.
[00:12:21] I think there are a lot of companies out there trying. Ironically, although I guess we could argue this is health care supply chain. Ironically, the cannabis market, because of the regulations around the product, they require a tremendous amount of providence and then and and chain of custody of affirmation. And I can’t see a way to do that without blockchain. Okay. Because I mean, the reason I say that is that, you know, you guys know, I’m I’m on the board of a company that does tech in that industry. So what I’ve seen is that these companies kind of go in and out of being in compliance. That’s a nice way of saying sometimes they’re breaking the law and they’re just plain old drug dealers and other times they are legit dispensaries. And the only way to stop that because. And part of that is because of the costs. I don’t want to just throw it out there like they’re doing it willy nilly. The cost of taxes are excessive in that industry. And it and it motivates people to go that way when they need cash. They go off the grid. But we have to we have to solve two problems. Obviously, taxes are too high. But let’s let’s take that aside to keep these companies legit. I think blockchain is the sole solution that can do that. OK. Right.
[00:13:35] Let go, Chris. Quick thoughts before I went. I want to get to warehousing.
[00:13:38] So, you know, I was going to say, let’s just transition right into that. I see that as I think you get to talk about 2019, the future.
[00:13:44] I bring it back. Okay. I live in agreement and OK, we’re going to loop back to 2009.
[00:13:48] So, again, you know, we’ve seen here and obviously here in the Atlanta area as we’re here at a SC Competes Atlanta roundtable event about set to interview three Supply chain leaders here in Atlanta, a huge Logistics up. Talk about Supply chain single out. But Casher are warehouses and distribution centers, fulfillment centers throughout the metro Atlanta area for a variety of reasons. But what what are you looking for, 2020? You know, I loved your tagline, Chris. Saving the world when a warehouse, warehouse or housing is your forte.
[00:14:20] That is that’s my part of the supply chain these days. Yeah. As I kicked off, I think it’s gonna be the continuation of that micro warehouse and concept where a million square feet, facilities and economies of scale are going to kind of go the go the way of lean, you know. Yeah, it’s good to have those four staples type of product, but the commodity type of products are going to have to be stored in. What I’m seeing is a market container in a parking garage downtown and you pay 20 bucks a day to have that spot and that’s your warehouse and get booted. Don’t get told every night. Yeah. So those types of things are going on where you have these, you know, New York City, Atlanta, wherever, Chicago, San Francisco and those highly dense areas. Right. You need those many. Daryl warehouse is going on right there. Then the urbanization of warehouses as well. Re gentrifying the old buildings, sorting it close to city centers.
[00:15:07] Yeah, but the product close to the e-commerce users, right?
[00:15:10] Yes, I’m calling that edge distribution. Edge edge distribution. So there’s this concept called edge computing where you put servers and servers and data hubs physically close to people so that so that the data gets to their their computer microseconds faster. And this is not a dissimilar concept. It’s putting the product where the customers are so that it’s easier to distribute to them quickly, because I think people look, last year we were talking about two days. By the end of the year, we were talking about one day and same day and now we’re talking about hours. Yeah, in terms of delivery time. If we’re gonna get there, we’re gonna have to do what you’re talking about.
[00:15:50] Right now, I’m waiting for the point to order something from Amazon. And they sent me an email. Say it’s already in your basement.
[00:15:54] Yeah. So that’s what we’re storing. Right. Right. Hey, you need this. You just get a delivery. You need you need this one. Yeah.
[00:16:01] And a carry on off EFT is some some guests that we’ve had. Is the company’s like stored or laser. You know, it’s almost like the not the uber of warehousing but it’s going to like you need something for a month. Some people don’t need warehouses for two years. They just need it for short term.
[00:16:17] That’s right. Or they just need a tiny, tiny portion of one. And there’s plenty of excess capacity out there because of the proliferation of of warehouse facilities in the market.
[00:16:26] My vision is as well on the warehousing technology side. I can see a company getting smart enough to say buy our warehouse management system and oh, by the way, we’ve got warehouses you can use it in. So kind of blending of those. I’ve always thought of it as the inverse, but I hadn’t thought about it that way. That could happen to be out of the right. It’s a whole new industry there.
[00:16:44] All right. So we’ve got to kind of bring things to a close and then we don’t weigh in.
[00:16:47] I have to. And they have got time to keep doing that. And then we’ve got. Do we have to go to commercial? Yes, we have commercial hedging.
[00:16:57] So you want to weigh in on 2020, especially from a standpoint you can’t go anywhere without hearing that two letter acronym is Excite. And I make sure that. Yeah. I mean, it is it’s enabling small business and large business, single entrepreneurs and massive seems to save so much time, get so much more done.
[00:17:19] Yeah. Well he’s. Yes, I agree. Let me let me wrap up on this talk, this micro warehousing thought and expand on it a little bit, because one of the things that I’ve seen in 2019 and I know we will see more in 2020 is the rise of what I’m calling the ACA as opposed to FBA, the anyone but Amazon class of Solutions. It’s companies like Stored, it’s companies like Vink Ylem who are e-commerce platforms. It’s it’s three P L’s. It’s you know, it’s radio. It’s Shopify. It’s geek plus. Right. It’s companies like that that are allowing you to simulate virtually everything that Amazon can do for you without being saddled with the burden of Amazon. Because what Amazon is doing is de-motivating a lot of their merchants and they need an option. And so I see the rise of this class. I’ve heard the noise from the from the merchants who who are on the Amazon platform. And sure, they’d like to stay there. But I think they’d like to be less reliant on Amazon so they can take some of the physical Logistics, they can take some of the other capabilities away from that and simply use Amazon as a marketplace. So I see that class, the anyone but Amazon class on a getting together right. Integrating stored with Vink Ellerman stored with with, you know, various and sundry other products, Shopify and things like that.
[00:18:40] So that you’ve got an option at least an option. Right. And anyway, I see that that’s starting to accelerate in 2020. You know, and I look, I’m a big believer in the way that we have been taught. Forecasting our entire lives is wrong. So let me just put that out there. And the reason that we end the comments just blew up. The reason that the reason that we’ve been taught it wrong is because the data that was available for forecasting when forecasting was conceived in many of the forecasting techniques that are used in Supply chain today were were actually designed in the late eighteen hundreds or early nineteen hundred. So that should give you some perspective. Right. They’ve been adapted over time, but there’s still foundationally the same as back then. And that’s because the data that was available wasn’t as robust as we have today. And now we have this incredibly robust amount of data and vast, vast amounts of data and instantaneous data, not Riina 90 days limit data. It’s. And what that data allows us to do is it allows us to forecast the consumer and the influencers on the consumer or customer. If you’re if you’re let’s say you’re your customer is a is a brand or it’s a retailer or a distributor or something like that, you can you can also semi simulate and forecast that.
[00:19:59] But because the data is available, we need to think about changing forecasting an A.I. is the vehicle that does that. OK. I can take all those inputs like a human being can and interpret that to say, hey, Billy, Bob is going to buy a new coffee filter because, you know, every month he comes in or, you know, this person came in and and refilled their prescription 30 days ago, 30 days have gone by. It’s time they’re about to come in again. Right. Sure. Your product is in your basement because we anticipated that you were going to need it, right? Yeah. And and I can actually do that. I mean, if you think about it all, artificial intelligence is is human intelligence accelerated? It’s repeatable. It can ingest a lot more data. It thinks and learns like we do. It just does it so much faster. It’s not even as black boxy as some of the other technologies that we’ve used in Supply chain. It’s actually explainable. OK. It has curiosity. Right. It goes and tries this and runs into a wall and then it tries down the hallway and realizes that this is an artificial natural curiosity.
[00:21:09] It’s not strange. It really is. And, you know, there’s a guy, Danny Longa, who’s I would argue is one of the most influential people in A.I.. He makes gaming and his company provides gaming tools. And he said that curiosity is the most important accelerant of learning in artificial intelligence, because curiosity has you try things. OK. And if you think about it, how did little kids I mean, think about we stop learning at such a high rate as we get older, but little kids earn it, learn at a very high rate because they’re curious and they hit an impediment and they try it again and they learn. I can’t get past that impediment. Let’s go around it. So A.I. is critical to a lot of what we’re doing. It’s a big thing. It’s 120. It’s a huge thing already. It’s already being used. Theme for totally theme. Well, yeah, I mean, it’s ah I would argue it’s already a big theme. I would argue that it’s already being used. I think it needs to be advanced. And I think people need to cease to think of it as as an extension of the old ways of forecasting in a new way to do that.
[00:22:14] Here’s a change. The biggest reason why I think 2020 is going to bigger is because Asia is no longer for the folks that understand programing, programing and coding and technology. It is being, as we know, we’ve talked about lots shows democratized. And when something becomes for the people and and folks like me that are non-techies and use it and embrace it, you get more comfortable with it and then you plot and all Portsea business. And that’s why I believe 2020 is it is going to be the theme twin for a lot of our programing.
[00:22:45] Well, education it is. Yeah. Oh, sorry. OK, long time. Yes, both. Well, I forgot his question, but it sounded good. The answer is yeah. Yeah. You know what on that?
[00:22:55] From an education theme, I met my daughters in university. Now she’s studying computer science. And I think in in five to 10 years, to your point, democratization of computers, I think computer programing is gonna be a fundamental class even at the elementary school level. I think we like reading, writing, arithmetic and computers because it’s so prevalent in society.
[00:23:14] I think we’re not far from I say not far. I mean, it could be decades, but we’re not we’re in in the age where we could see computer programing becoming automated. Enter, enter. And artificial intelligence is the vehicle to do it because let’s face it. But you have to understand just logic. You just have to learn what is the problem you’re trying to solve and what’s the best way to solve it.
[00:23:37] So so we got to wrap because we got our first interview right around the corner on this has been Chris Barnes Greg White and yours truly Scott Luton talking about kind of some of the things we whatever we want to talk about, look kind of. That’s pretty accurate. But the Muppets look back on twenty nineteen and give 20/20 what’s to come. So be sure to check out all of our podcast wherever you’re podcast from, including Supply chain. Now Radio’s Dick Kosmo. Be sure to subscribe. Check us out on YouTube. Do subscribe and we wish you a wonderful start to 2020. Thanks buddy.
[00:24:11] And into provenance. Provenance.
Chris Barnes is a supply chain guru, the APICS Coach, and the host of Supply Chain is Boring on Supply Chain Now. He holds a B.S., Industrial Engineering and Economics Minor, from Bradley University, an MBA in Industrial Psychology with Honors from the University of West Florida. He holds CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS, one of the few in the world. Barnes is a professional education instructor for the Georgia Tech Supply Chain & Logistics Institute’s Supply Chain Management (SCM) and University of Tennessee-Chattanooga Center for Professional Education certificate courses. Barnes is a supply chain advocate, visionary, and frequent podcaster and blogger at www.APICS.Coach.com. Barnes has over 27 years of experience developing and managing multiple client, engineering consulting, strategic planning and operational improvement projects in supply chain management. Connect with Chris on LinkedIn and reach out to him via email at: email@example.com.
Host, Logistics with Purpose
Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.
Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more. In his free time he likes to read and write short stories as well as watch movies and television series.
Data Analytics and Metrics Intern
Patch is a fourth-year Management Information Systems and Marketing major at the University of Georgia. He is working with Supply Chain Now in data analysis, finding insights and best practices to increase company efficiency. Patch previously worked as an intern at AnswerRocket, a data analytics company where he gained invaluable knowledge about analytics, webpage SEO and B2B marketing best practices. In his free time, he enjoys playing tennis, going to concerts, and watching movies.
Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.
Founder, CEO, & Host
As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.
From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.
Host, Logistics with Purpose
Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.
She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.
Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise
When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.
Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.
Principal, Supply Chain Now
Host of Supply Chain is Boring
Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.
Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.
Host of TEKTOK
If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.
With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.
Host of Digital Transformers
Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix and IBM. Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane University, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.
Host of Logistics with Purpose and Supply Chain Now en Español
Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.
Host of Dial P for Procurement
Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Host, Veteran Voices
Mary Kate Soliva is transitioning from active duty in the US Army. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.
Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business. Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.
Chief Marketing Officer
Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM. When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.
Business Development Manager
Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.
Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.
Host of Dial P for Procurement
Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.
An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.
A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.
A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning. He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.
Social Media Manager
My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.
Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.
Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.
Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.
Sales and Marketing Coordinator
Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.
Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.
Host, The Freight Insider
Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).
Host, Logistics with Purpose
Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.
Host, Logistics with Purpose
Kevin Brown is the Director of Business Development for Vector Global Logistics. He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.
Host, Supply Chain Now en Espanol
Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.
Host, Logistics with Purpose
Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.
Host, Supply Chain Now en Espanol
Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.
Host, Supply Chain Now
The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.
He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.
A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).
Host, Logistics with Purpose
Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.
Sales Support Intern
Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.