Cybersecurity is a global issue impacting almost every industry. Staggeringly, it’s estimated that cybercrime cost the world $8 trillion in 2023 – a figure exceeding the annual GDP of every country barring the USA and China. In this episode of Supply Chain Now, sponsored by Microsoft, hosts Scott Luton and Kevin L. Jackson sit down with Allison Giddens, Co-President of Win-Tech, Inc., an aerospace manufacturer, to discuss the critical intersection between cybersecurity and manufacturing. Conversations begin with a focus on risk prioritization, with Giddens explaining the manufacturers need to start with the computers in their front office before worrying about the threats facing their connected equipment. “We’re telling manufacturers, hey, you need to know how to run a marathon and they don’t even know how to walk a 5K,” she states. Discussions then turn to the importance of multi-factor authentication, the need to balance investments in both people and technology, the criticality of understanding cyber even when outsourcing, the pros and cons of cloud migration, and much more.

In this episode of Whiteboard Wisdom, host Scott Luton welcomes special guest Marcia Williams to the show to discuss five essential customer supply chain metrics that every supply chain professional must master. Marcia Williams, a managing partner at USM Supply Chain with 18 years of experience, provides practical explanations and insights into each metric’s importance and calculation. Watch and discover the significance of these metrics in optimizing supply chain performance and meeting customer expectations, and learn how you can apply these metrics in your own supply chain operations.