Supply Chain Now
Episode 673

Episode Summary

“My research is helping supply chain managers and policymakers understand their current level of performance and how to prioritize their improvement plans and allocate costs and resources toward supply chain excellence.”

-Ramatu Abdulkadir

You can’t improve what you can’t measure – and when it comes to the healthcare supply chain, that can mean slowdowns in the delivery of potentially life-saving supplies. But PhD candidate and supply chain veteran Ramatu Abdulkadir is changing all of that with her fascinating research and awareness building around how to support greater supply chain excellence. We sat down with her to discuss her findings, what motivates her to continue – and the feedback she gets from her biggest fans and critics (both happen to be her three daughters).

Episode Transcript

Intro/Outro (00:03):

Welcome to supply chain. Now the voice of global supply chain supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues. The challenges and opportunities stay tuned to hear from those making global business happen right here on supply chain. Now

Scott Luton (00:33):

Everybody Scott Luton with you here on supply chain. Now welcome to today’s show. Hey, today’s show this episode. We’re going to be reconnecting with a global business leader, doing big things, especially in healthcare supply chain and beyond. Plus she’s a repeat guest, a beloved repeat guests, but level repeat guests right here on supply chain. Now she made a big splash on a live stream with us. We think back in about eight months ago, back in October, 2020, especially with our POV on the critical topic of leadership, but not just leadership leadership with a strong bias for action. That’s what it’s about. So stay tuned for an intriguing and informative conversation. Hopefully you’ll enjoy as much as I will equip programming. If you enjoy this episode, be sure to find supply chain out and subscribe for free. So you don’t miss conversations just like this. Also, if you would love to earn your review, those reviews on apple podcasts or wherever else you get them, uh, help us reach more people and share the POV. You’ll hear here today with, with, uh, many more around the global business world. So, all right. So no further ado. I want to bring in a special guest here today. [inaudible] Ramatu Abdulkadir, a supply chain professional and researcher at Liverpool, John Moore’s university, but also she’s a PhD candidate there at that, uh, university. So great to have Ramatu with us here today. Good, good afternoon. I guess. How are you doing?

Ramatu Abdulkadir (01:51):

I’m doing great. I mean, it’s so nice to reconnect with you again.

Scott Luton (01:56):

Vice-versa, uh, really enjoyed, uh, it’s been too long, first off, but, uh, it’s good to follow you via social, where, where you have got a big following. Uh, we, as you should, you gotta love your POV and loved the work you do. And, and we’re going to dive more into that momentarily, but man work working on your PhD as well, Ramatu constant, always learning, always learning. Huh?

Ramatu Abdulkadir (02:19):

Definitely have to keep ahead on the cuff. They have to be prepared as professionals. You can’t be caught on even with COVID.

Scott Luton (02:28):

Yeah. Excellent point. Excellent point. Um, so you know what we want to start folks a caught maybe earlier appearance for some of the other appearances on other podcasts and whatnot. They may know you already, but let’s kind of refresh people’s, you know, in terms of who you are, you know, remind you the person, refresh your memory a bit. So tell us a little about yourself, where you grew up and then maybe we talk about your three daughters too.

Ramatu Abdulkadir (02:54):

Well, thank you, Scott. Always excited to discuss with you. So I’m Tabby guider and, um, I was born in Kaduna state, not west Nigeria. I went to Jordan high school in federal capital because I left home really early for high school. Um, that made me grow up fast because I learned early in life to be responsible for myself and make choices. So my days in school were very adventurous. My leadership journey started from high school. I was the head Gail of my school and it was a very huge responsibility. Also. It seemed then I was responsible for planning and executing all school activities

Scott Luton (03:38):

In my mind, what I was going to ask you about. So we’re macho that you said the head had what at school?

Ramatu Abdulkadir (03:44):

No, we call it head, head Gill here. So it does, I’m like, I don’t know the equivalent in America, like, um, I lead the test student of the school

Scott Luton (03:54):

Student body president or something like that sounds

Ramatu Abdulkadir (03:56):

Like it. Yeah, yeah, yeah. Something like that. So

Scott Luton (03:59):

You plan, you lead school activities, plan school activities. That might be a big theme for today’s conversation. And that was, and if I heard you, right, that was one of your earliest formal leadership positions that right.

Ramatu Abdulkadir (04:12):

Definitely. That was my first formal leadership position. I was responsible for planning and executing all school activities. Um, I had my own deputies and assistants that were helping out. Yeah. Um, ensuring that students are fed on time at the right time and ensuring that, um, afternoon siestas and knife preps, I held at the right time. Also also making sure that, um, six students are taken to the hospitals games into house and inter school sports, like literally taking care of everything about students. And it was really big for me because I was really small then. Yeah.

Scott Luton (04:53):

And make it a bet. Food quality was something you might’ve heard about regularly. You had to make sure that was, it was good food delivered on time. Right? Definitely.

Ramatu Abdulkadir (05:01):

We have to, I have a food prefect. So for every activity I have a prefect that helps out. I have a food prefect that reports to me and make sure that everything is going on well in the dining room I have against prefect, you name it. I have all the prefect. It’s like a government of its own. And everybody, I was also a very active, um, academic student, engaging in debates is competitions with other school. I even got an award as the top tree student in the federal Capitol. And wow. So it was really very interesting. These, um, looking back for me.

Scott Luton (05:39):

Yes. So what you’re telling me is, uh, you’ve always been an overachiever. You’ve always been an engaged leader. I mean, it really is fascinating to kind of hear you describe that your early days and early leadership days. And for me, who has been tracking what you’ve been doing, you know, in recent, even in recent days and comparing contrast, it’s the same, same person. And I bet you learned so much from that, that you still apply to this day. Let’s shift gears a bit. So currently you’re living and working in Nigeria, correct? Yeah. What’s the favorite, your favorite part about living and working in the country of Nigeria? What do folks maybe not know about the great market that

Ramatu Abdulkadir (06:18):

And living in Nigeria is really very interesting. There’s um, there’s no boring moment when you are living in Nigeria, it’s a roller coaster ride. Whether it’s, I’m working on transformation of supply chains or just plain old shopping and by gaining or starting a business, um, you have to be ready at all times. So, so, um, at one point I lived in Lagos, Nigeria, which is a very big city if you’re familiar with Nigeria. And, um, it was kind of crazy if you asked me the traffic, the people, and it just never ending cycle of activities keeps you on your tools. So, um, after my undergraduate studies, I partnered with a friend and we started a business that was my first official business in labels. So yeah, we started an agency providing service to people, such as people and institutions such as catering services, laundry security, secretarial services, babysitting services, you name it, we’re just young graduates.

Ramatu Abdulkadir (07:22):

Or we felt we could take on the world and we started this business. So, um, one day I paid a visit a home call to one of my clients from web spoken over the phone and ad provided her with what she needed, but we had never met. So I went for your home call and, uh, she was taken aback when she saw me and act how old was I? Well, that, wasn’t what I was expecting. I was hoping to score more business because she worked with a large multinational company, also introduced me to her network. And um, so I just told her the first thing that came to my mind, like, okay, well I’m a grad, I’m old enough, I’m a graduate and, and all that. So she went to an advising me about it. That why she’s asking is because this is legals and you look so young and going into these big business, people would try to take advantage a few. You need to be careful and all that. So I appreciated that by, um, very kind of hard, but I also didn’t take it for granted. I went back to my partner who is a lawyer, and I told her what happened with the client. And we’re like, okay, we need to get a document. We worked more on a document type, lose them and continue to learn on the business. So it’s very insightful. So in Nigeria, very exciting things can happen. Some places are super, super busy and others are a bit more private. So,

Scott Luton (08:49):

So critical feedback that from, from that client, uh, that, that you put right into action, it seems like the business that you and your partner had founded is that that’s the power of feedback, right? Regardless if you’re an entrepreneur or if you’re, um, you know, work in different sectors or a big company, small company, you know, the, the, uh, feedback that can be so powerful from not just your customers, but also your S your suppliers, your colleagues, folks, you work for folks that work for you. The power of feedback can, can really be impactful. Huh? True.

Ramatu Abdulkadir (09:22):

That’s very true. I even didn’t know what she was talking about. I didn’t fully comprehend what she was talking about then, but I still went back and we took actions and few months down the line, we actually understood what she was talking about. We ran into trouble with some clients and all that, but we were able to resolve it very quickly.

Scott Luton (09:45):

Wonderful. All right. So speaking of feedback, I don’t know about you. We’re both parents. I get most of my feedback these days from all three of my kids and whether I like it or not, it’s this constant. Tell us about a Ramatu to tell us about your three daughters and a little bit about their, maybe their personalities.

Ramatu Abdulkadir (10:02):

Yeah. So, uh, my first daughter is soda and, um, she’s going on 16 now and taken about feedback. I get so many on solicited feedback from her. She’s quite impactful and she thinks now she can advise me and everything. And, um, some few months back I decided, or she decided that she, she loved cooking and all that. She wanted to learn professional Quicken. So, um, we got her enrolled in a catering school. We should land. And now she thinks my Quicken is horrible. She complains about everything I cook. And, um, I guess I would just have to continue to live with that. And then of course, I’m Zara, my second daughter, she’s 29, 11. She’s a bit quieter, more receptive. I would say she’s more like me. And, um, we get along really, really well. Um, she’s more level-headed. And during the, during COVID we all decided, which is, what do you want to do?

Ramatu Abdulkadir (10:59):

You need to learn something different from what you’re doing. And Zara decided that she wants to be a fashion designer. She was interested, she was interested in Quicken. So she wanted to design dresses and everything. And I also got lead in that. And, um, we went to other Zara couture and all that. She’s done some really nice dresses also going on that. And then my third is, um, who my rash is, um, going on 10. And, uh, she is, um, seemed to be more into drawings and paintings. And she’s not really sure what she wants to be. She doesn’t want to cook and she doesn’t want to, she doesn’t want to be a designer. So we’re still watching to see what’s going to come out of that. But feedbacks, I get so many unsolicited feedbacks. Um, nobody listened to me in my house. They all think I should listen to them.

Scott Luton (11:52):

Hey, I’m with you, I’m with you. And we’re going to look back on this one day and wish we had it times three, maybe, but, but I appreciate you sharing about all $3 and I, I love, I love how you’re finding you’re, you’re really kind of researching their passions and then engaging them in finding avenues for them to, um, explore that and dive deeper and develop their passion. So I love that that really, it’s a kindred spirit with what we’re trying to do with our three kids here. All right. So I want to shift gears now and, and you kinda shared some information about what you’ve done previously, professionally. Let’s talk about what you’re doing right now from a professional standpoint. Cause you’re, you’re doing a lot of things, right? Yeah, definitely. I want to just share with our listeners, don’t let the word research have you unplugged from this next segment because it’s, it’s, it’s more exciting than, than even you can imagine. So with that preface, tell us what you’re doing now Ramatu.

Ramatu Abdulkadir (12:51):

Yeah. So I call, um, the year 2021 for me as the, of research because of my previous work. Um, I’ve always been in the field in the trenches, implementing policies and driving transformations for organizations. So this particular year, I decided to go back to the drawing board, which is very important. So when you’re running projects from time to time, you have to also unplug and go back to the drawing board. And I’m currently carrying out your research on healthcare supply chains in Nigeria, particularly on improving performance throughout the network and improving availability of medicines and healthcare service delivery. And this basically includes hospitals at the national level and at the sub national level, my research was born out of my previous work in healthcare industry and seeing problems that seemed insurmountable during my previous project. There are so many lessons that we had learned, but what stood out for me was the need to carry out research, to determine the deeper system challenges and how to design sustainable solutions for them.

Ramatu Abdulkadir (13:59):

Another interesting aspect is I worked with 17 other researchers that also research in healthcare problems. So I’m not alone. We have a huge cohort of researchers. So it gives me a better view of the system and how the problems are connected. So some people are waking up procurement people are, others are acumen, inventory management. That’s people working on green logistic that people look at supply chain policies and all that. So my work involves understanding healthcare network and designing sustainable solutions through supply chain integration, to improve availability of medicines and service delivery towards achieving universal health coverage. So I’m basically, I’m looking at how different supply chains can come together and create value for patients by leveraging on their strengths and weaknesses. I’m looking at policies in Nigeria, I’m looking at knowledge sharing how we can, um, use that human resources, um, looking at, um, system disability, coordination, collaboration, governance, supply chain governance, and even culture, and also enabling technologies and how it all fits into designing an integrated supply chain system that’s sustainable and works for all. Yeah. So that’s,

Scott Luton (15:16):

That’s several plates full that you’ve described. I hope you have some clones helping you, but it sounds like you’ve got 17 fellow researchers and professionals. That’s wonderful. You know, you, you mentioned technology and of course in the healthcare space, I was reading a few months back about how, you know, with the, as we hit the shortage of masks at different places around the world and other healthcare supplies I was seeing where one, I think it was the, um, the veterans administration here in the states was developing a more practical way of using 3d printing, uh, to be prepared, to print a bunch of, of masks you went when, when it was dated rather than kind of stockpile, actual inventory. And I thought that was a pretty cool if that really sticks and becomes a successful approach. Um, I thought that was a pretty neat, innovative learning from the pandemic as it relates to healthcare and healthcare supply chain,

Ramatu Abdulkadir (16:09):

Definitely during the pandemic, those when the young child, I think around seven to 10 years in the UK, that setup printing, um, shields and, um, distribute into hospitals and natures. And there was so happy. I think I read this to you, which was very, very inspiring. Um, so, um, using 3d printing is really, um, it’s really very, it could we have these centralized in one factory and I’m bringing it closer to the end user, if we can, um, adopt it, I’ve kind of adopted. That would be really good. And, um, it’s really good for small manufacturing whereby um, just-in-time depending on the strategy once want to use, um, does a really good one. Very good

Scott Luton (16:51):

Agreed. And I think one of the silver linings of this, of this really tough time, we’re all fighting through is all those real practical innovation and innovative stories, right? Uh, I’ll always go back to the automotive companies that have never made respirators and, and they found a way to do that and really short order and, and, and get them here in the states and elsewhere. And, and just that can-do attitude that I love across supply chain, whether it’s healthcare or automotive or wherever else. So that has been some good news that I know our team has clung to through even the most trying of, of weeks. So w w going back to your research, it sounds like you’ve got a pretty broad scope in a great big team, which is wonderful. What’s. Um, are there a couple of findings that might surprise some folks that you have, uh, come across?

Ramatu Abdulkadir (17:41):

So, um, I think, um, first and foremost, we need to understand that there’s not much attention given to healthcare chain research, particularly in Sub-Saharan Africa, compared to other industries like automotive and all that, all the research is happening there, which is really strange concentrating that I’m healthy as well. We should be researching more of a health that electric vehicles, like you have to be healthy to be able to ride those vehicles. So, um, when COVID-19 came and also decimate kids, some of the progress that we had made over the years, we had so many problems during COVID-19 prices, collision supply opportunities in the healthcare system has still not recovered from that. And therefore, if we want to talk about being more resilient, there’s need to have research in public health care supply chain. So my work found them some interesting discoveries and the first one is on performance management.

Ramatu Abdulkadir (18:39):

So I know the first thing that stood out for me was that, oh, 75% of our supply chains do not measure their performance altogether, supply chains now. And, um, you know, what they see that, um, what you don’t measure, you can’t improve. So performance management is key to the success of any program. What does, so you need to know what the success look like. How would you know, when you get there, these are questions that cannot be answered without measuring and managing our performance. How do we improve available each of medicine when we don’t know the status, how do we give better service delivery? When we don’t know our current level of operations, these are all very key things that we need to know. So the second finding is also about, um, supply chain knowledge. So I found, um, the lack of basic understanding, knowledge and awareness on how supply chains work and how to improve performance.

Ramatu Abdulkadir (19:32):

I’ve been in the field for over six months. Now, during my research work, I’ve met hundreds of frontline operations, staff and performance measurement sessions are usually insightful and inspiring. Also for them. I get a lot of questions. How do we acquire knowledge and basic skills of improving our supply chains, where to get support for improvement. And I think these an area that needs urgent attention, you can only give what you have. And if healthcare workers are not empowered with the right skills, the supply chains will not achieve optimum performance. So my research is helping supply chain managers and policymakers understand their current level of performance and how to prioritize their improvement plans and allocates cost resources towards supply chain excellence.

Scott Luton (20:20):

What a noble mission, you know, I, I think of, um, I think of large enterprises and, and one of the important things it’s tough to do, but one of the very important things that successful Arjun and process do is share information and share best practices or share challenges, right? So the, the enterprise, the whole team can get better rather than have these islands of excellence, right. And part of what I heard and what you just shared is that the semination of, and education and awareness of what the different aspects of the healthcare system, you know, and, and feeding these people that are hungry, these professionals that are hungry for knowledge and, and how to do it better. Uh, and, and it sounds like there’s a lot of energy and interest in, in, uh, what you’re doing and talking with these hundreds of professionals.

Ramatu Abdulkadir (21:06):

Definitely. So, um, usually they would want me to like, um, commit to helping to improve the supply chain. And, um, that’s, that’s very difficult. I’m just one person, but we need to get information out there so that people that can help can know exactly where this supply chains need help. And, um, for me, once somebody sees he needs knowledge, I think we have to find a way of getting that knowledge out to these people because, um, they are the frontline workers. They are the ones that went to make these medicines available for us. So we have to, um, rally people around to, to help them. So I hope that my research is going to also help with that. Um, bringing awareness to people, you know, not just sitting back and saying, oh, our supply chains are not working well. Well, the people run the supply chains, um, lack capacity, and then they need, um, these gaps to be filled. So if we can get that to them, they’ll begin to see better output from the supply chain.

Scott Luton (22:04):

So what you’re talking about now, this perfect segue, I’ll tell you what awareness and education. I know you’re, you’re a tireless advocate for special education. And what you’re speaking to is, is not only do we need to make folks aware of the industry of careers, I’ll only own the kind of the career side, right? But also folks are already there. We’ve got to make them aware of, of new techniques, new best practices, innovations, things that, that, that can improve their organization and their supply chains. And then once they’re aware, we got to find a way to educate them and deliver the information and deliver the training or whatever it is. So speak to speak more to, um, maybe more broadly about this immense need and critical need, uh, which dependent because highlighted of, of supply chain, awareness and education.

Ramatu Abdulkadir (22:52):

Yeah. So I, I think sometimes we underestimate the gaps that, uh, so for example, I, before going into my research, I also didn’t know that, um, these gods were this huge. I would have taught everybody, almost everybody running supply chain has some basic knowledge about, um, how to improve your performance or what to find out that you’re not even measuring your, your operations. You’re not measuring. You, don’t have, um, key performance indicator that you are tracking. You know, you’re not tracking your costs. You’re not tracking your delivery time. You’re not tracking your inventory tons and all that. So it’s, um, it was really, um, an eye opener for me. And I saw that because these were people that were actually doing the work. And I would see they’re my colleagues and everything. I really felt for them. And I believe that I’m going to use any opportunity, get even this call with you today. It’s a sort of awareness telling people what’s happening out there. These are areas we need to work on. Not just going off to proteomics, let’s get moments and moments. And, but the people that need to handle this medicines also have some needs and, um, capacity building it’s really important to, to, to invest in debt and have people empower them to be able to do their work, um, appropriately

Scott Luton (24:12):

The percentage. What was the percentage of, of healthcare organizations that don’t track their KPIs? So 77, 70

Ramatu Abdulkadir (24:20):

5% of the ones I’m working with, yes, don’t track them their KPIs. So it’s just like you wake up every day, you go to work, you see patients and you give them medicines, but supply chains are not run like that. And that is why, when there’s a problem, everything crumbles, you need to know time to delivery. You need to measure those indicators and know when you’re falling back on them. So you can quickly take action on that. So performance measurement and management. Yeah. We need to begin to Institute those supply

Scott Luton (24:54):

Chains, right. Rather than managing by anecdote, we need to manage by, by data and, and where the real problems, not in the most recent experiences or, or challenges or whatever. Yeah. You know, so that’s, that’s a huge point. Um, what do you think if you had to, um, if you had to answer the following question, what would it be? Are folks not measuring? Because that is just a tie, it’s just a matter of time. Is it cultural? Is it, is there a fear of what the data or the numbers would tell them? Why, why do you think they don’t have the KPIs in

Ramatu Abdulkadir (25:26):

Place? I think the main thing that I see is, um, not knowing how to measure them, not knowing the KPIs even important. So you can’t measure everything you need to, you need to be able to determine the key KPIs you want to measure. Maybe two or three, you can measure everything in your supply chain it’s downtime. So the main thing I see is not even knowing what should we be measuring? What matters, because it’s not just measuring, what is it today has been to impact on the patient, on the end user at the end of the day, right? So if they don’t know what to measure, that’s a problem. Um, you don’t know how to measure it. It’s also a problem. You also don’t know how to manage the information that you have. It’s another problem. So it’s a whole gamut of problem. Not just, I’m lucky. I will tell you that, like, you know, you measure on tiny and full like four. What if he doesn’t understand why he needs to measure on tiny food access is a problem. So there’s so many issues. Um, I think kids overall capacity issue Pasadena, like just performance measurement only. I was able to see performance measurement as the end game of that capacity, because when people don’t have the capacity, of course they will not perform well on their job. So, so that is the main thing

Scott Luton (26:41):

Well said. I appreciate you sharing. And I really admire your passion. I mean, I think so many folks are going to benefit from these interactions with you. And they’re going to hopefully have powerful Eureka moments that, you know, they’ll, they’ll look back on a few years as, as metrics are installed. And as they develop a means of not only managing where they are in the current state, but, but improving and being able to serve more patients and, and serve more patients better, more effectively. So, um, I appreciate what you’re doing there on the front lines. Let’s talk about Eureka moments. I skipped over a question. I want to ask you, and then we’re going to talk about, uh, an upcoming event. So what, you know, when you, when you think of, you know, what, we’ve all been globally working through over the last 18 months and, you know, Tom’s, I felt like I was having a Eureka moment by the hour, but what’s, what’s a powerful Eureka moment that, that you still reflect back on over the last couple of years.

Ramatu Abdulkadir (27:35):

Yeah. So for, for me, I think that will be my last project, my previous project. And, uh, we, we worked really hard. We worked for over four years trying to turn around the system and, uh, I experienced a lot of this problems. I’m also seeing now in the field with other health facilities. So it looks like they share the same problems. Like we had also over four years back. And, um, I, at the point where I was able to get people to just key into that and be able to recognize that, um, we can make a difference. We own our supply chain and we can do things differently. And when we do things differently, it also impacts on people’s life. I think for me, that was one of my Rica moments where I could see my, I work really changing people’s life. I could see how I was inspiring people, young people coming to me, I still get calls to be. And people ask me where my daughter has been for this, of course, at the investee. Do you think she should go for supply chain? And I’m like, well, it depends. So having that, um, happening around me was, um, it was really humbling and, um, it’s inspiring.

Scott Luton (28:45):

I love that. Gosh, a ton of goodness there. What about, well, let’s talk about, um, I’m gonna surprise you with a question here before we talk about this, uh, African conference on operations and supply chain management. So I want to surprise you. I’m looking, I pulled up, as I mentioned, I was, I was getting caught up on what you’ve been up to and I was over on your LinkedIn profile and, and you’ve got a great picture where you’re celebrating an award of excellence from Kaduna state university for bringing supply chain education, to not just in the state, but also not geria. And, and so clearly our, our listeners are hearing your passion on education and awareness and information dissemination, but you’re not just talking about it clearly, you’re doing it. Uh, and I love that. I love by a strong action focused leadership. So tell, tell me, before we talk about this event, tell me why that’s important to you in terms of this, this award here and, uh, what, what makes you tick? What w what makes you jump of bed every day to do this stuff?

Ramatu Abdulkadir (29:43):

Yeah, that, or I was really excited when it was a surprise. I didn’t even see it coming. I had been working in the trenches and, um, by the time I looked up, we had done so much dumbbell selves in so much. We had done so much in community supply chain and also impacted in the Nigeria supply chain space. And so it gets into award kinds of, um, ginger me, um, I’m motivated to also do more having that recognition of that. And, um, also, um, very recently we just concluded with a team of people, um, developing the first bachelor’s in logistics and supply chain management curriculum for managerial universities, which is a big deal. Wow. Um, so those are the kinds of things that make me jump out of bed every morning, knowing that I’m going to be making a difference in the life of future generations. Like then I’ll have the opportunity to learn supply chain. I didn’t have that opportunity, but now you have the choice. You can decide, I want to go into supply chain and we know how critical supply chain knowledge is to making the world go around. So, so that keeps me going, um, and not looking back.

Scott Luton (30:56):

I love that. And if I heard you correctly, it sounds like, uh, you and colleagues had set up the first bachelor’s program for supply chain management in Nigeria. And that, that is that’s huge. As you, as you mentioned, you didn’t get a chance to, to, to major or train the supply chain earlier in your career. And now you’re changing that and affording the opportunity to the, you know, the current next generation. So that’s, that’s powerful stuff where my two, well, it made me jump out of, yeah, I feel excited.

Ramatu Abdulkadir (31:28):

Yeah. That’s the one or two months that I’m in the next one or two, when the curriculum should be ready and any university, anywhere in Nigeria can begin to run bachelor’s in logistics and supply chain management, what

Scott Luton (31:41):

A huge component of your legacy that will be okay. So now let’s talk about this upcoming African conference on operations and supply chain management coming up in late July. I believe you’re going to be presenting. So that is really neat as you should be. You got lots of stuff to share with folks, and I bet you’re quite a keynote to, um, to hear from, so tell us, what are you going to be presenting on? And, you know, what’s one thing that you’re really looking forward to beyond your presentation at this event.

Ramatu Abdulkadir (32:10):

Yeah. So, um, all roads lead to that supply chain conference, and I’m excited about attending and presenting my research. I’ll be networking with researchers from all over Africa, and even beyond globally, I’m finding out what cutting edge research is going on in Africa and how we can use that to apply in our healthcare supply chains and make them better. So we’re going to be sharing knowledge and learning from other supply chains. And the theme of that conference is apt smart supply chain management in a dynamic environment. I think what we need to talk about that. And it’s organized by university of Rwanda and the Cine foundation. It’s the Ted conference, um, in a series where researchers, practitioners and industry as part will convene to discuss supply chain research and innovations in Africa. So, yes, um, join us 29 to, to touch it July in Kigali. And I’ll be presenting the output of my own research and also hoping to learn from other researchers in what they’re working

Scott Luton (33:13):

On. Love that what a great opportunity I love, how you put it, all roads lead to this conference. It sounds like it’s a place to be, uh, in late July. We’ll make sure we include a link in the show notes. So folks can click on it and learn more [inaudible] and jump in and participate. All right. So Vermont too, we’ve constantly worked through you’re you’re you’re so on point with your answers to my questions, we’ve shot through this interview faster than I had expected. You’re you, you communicate a lot better than I do. I use a thousand words when I need seven, and if you need seven words, you’re going to find a way to use six. I love that about how you, uh, we, uh, we talk here. All right. So I’m gonna wrap with this. How can folks, you know, connect with you? I think you and I first connected on LinkedIn, uh, in a, in a, in a back and forth, I know you do some, uh, great blogging and, uh, and other work for the supply chain revolution, which is a, a great, uh, podcast and community. What, how can folks connect with you? How can, how can they learn more from you and, and, you know, compare notes with you after today’s interview?

Ramatu Abdulkadir (34:14):

Yeah. So LinkedIn is a great place to connect with professionals. That’s where we met and I’ve met, um, a lot of, um, exciting and great personalities on LinkedIn. So I’m on LinkedIn. If you search for a much grammar tablet, either you’ll find me on LinkedIn. I’m also on Twitter, I’m on Instagram. And, uh, if you’re interested in research, then you can follow me on research gate and I’m just, I’m typing my name. And, uh, we’ll be able to continue this discussion.

Scott Luton (34:43):

It’s just that easy, wonderful research gate. That’s a new one for me. So folks will active research. That’s a community built, sounds like help make connections happen. Hey, learn something new every day. Um, it’s an honor and a pleasure to reconnect with you. Uh, uh, really, uh, we need a lot more Vermont tos, um, in, in every industry, but you know, that, um, that devotion and passion for finding, and then improving things and leaving your mark and, and, and, uh, empowering others and providing opportunities for others to get better at what they do and to drive change. Uh, that’s a lot of what I heard here today, which, which, uh, it just reminded me, you know, we, we got all of that last, your last appearance with us. Um, and this has been a great refresher and an inspiring refresher. So thanks so much for your time. [inaudible]

Ramatu Abdulkadir (35:31):

Thank you so much, Scott. It’s always a pleasure to chat with you. We

Scott Luton (35:36):

Won’t make eight months next time. We’re going to have you back. Well, inside of that timeframe, all the best to you and your family. We’ve been talking with her motto of, uh, Abdul Kadir, supply chain, professional and researcher and PhD candidate in logistics and supply chain management with re with, uh, Liverpool, John Moore’s university. Thanks so much for my two folks. Uh, if that doesn’t have you ready to run through the wall, uh, adjacent to wherever you’re sitting, then you got to check your pulse. I love our conversations with Vermont too, and better yet. I love the actions that she’s taking. All right, right. That’s uh, for us on our team here, it’s all about taking action. It’s not lip service. You know, it’s not enough to, to talk about it. You gotta go out there and do it. And, and that’s what I love, um, or motto’s approach here. Uh, hopefully you enjoy this conversation as much as I have be sure to check out supply chain now.com for a lot more of conversations, just like this one, but most importantly, on behalf of our entire team here at supply chain. Now this is Scott Luton wishing you nothing but the best wherever you are, do good. Give forward. Be the change. Be just like our motto. And on that note, we’ll see you next time right here at supply chain. Now, thanks for your buddy.

Intro/Outro (36:43):

Thanks for being a part of our supply chain. Now, community check out all of our programming@supplychainnow.com and make sure you subscribe to supply chain. Now anywhere you listen to podcasts and follow us on Facebook, LinkedIn, Twitter, and Instagram. See you next time on supply chain. Now.

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Strengthening Nigeria's Healthcare Supply Chains with Ramatu Abdulkadir

Featured Guests

Ramatu Abdulkadir is a seasoned Public Servant and a recognized expert in Public Health Supply Chain Management systems. As the Executive Secretary/CEO of the Health Supplies Management Agency (KADHSMA), Ramatu led the transformation of Kaduna State Health Supply Chain systems serving over 10 Million People of the State. In addition, Ramatu coordinated and supervised the upgrading of the first government-owned and operated Pharma-grade warehouse valued at around NGN 250 Million. At KADHSMA, Ramatu successfully delivered; Supply Chain Operations excellence, Equitable Access to Health Products and Supplies; Audit-ready transparent Procurement, Sustainable Last-mile distribution, and end-to-end Supply Chain Visibility. In addition, by applying her extensive experience in Strategic leadership, Diversity, Equity, and Inclusion, Ramatu successfully managed a Health Products Procurement portfolio valued at over 5 billion Naira between 2016 to 2020. She facilitated and coordinated the Kaduna State Government’s strategic investments in developing human resource capacity in Logistics and Supply Chain Management. Consequently, 17 civil servants obtained MSc degrees in Global Logistics and Supply Chain Management from the United Kingdom. As a significant contributor to product and system value chain challenges in low- and middle-income countries, Ramatu has actively contributed to the discourse on Logistics and Supply Chain Management as Keynote Speaker; Policy analyst; Development Strategist, Circular Economy Champion; Subject Matter Expert; and Researcher locally and internationally. Ramatu obtained a bachelor’s degree in Pharmacy from Ahmadu Bello University in Zaria and an MSc. degree in Pharmacology from Usmanu Danfodio University in Sokoto. She is an accredited preceptor, supervisor, and a Fellow with the West African Postgraduate College of Pharmacists in Public Health. She is a Member of the Nigerian Health Research Ethics Committee. She has written and published scientific articles in several peer-reviewed research journals and is now conducting her PhD. research work in Logistic and Supply Chain Management at Liverpool John Moores University in the United Kingdom, focusing on the Integration of Public Health Supply Chains for better performance. She is a University of Oxford alumni in Strategic Leadership and an International Public Health Leader from the University of Washington, USA. She is also a certified Academic trainer in Logistics and Supply Chain Management from the Kuehne Logistic University, Hamburg, Germany. Connect with Ramatu on LinkedIn.

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Scott W. Luton

Founder, CEO, & Host

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Patch Reilly

Data Analytics and Metrics Intern

Patch is a fourth-year Management Information Systems and Marketing major at the University of Georgia. He is working with Supply Chain Now in data analysis, finding insights and best practices to increase company efficiency. Patch previously worked as an intern at AnswerRocket, a data analytics company where he gained invaluable knowledge about analytics, webpage SEO and B2B marketing best practices. In his free time, he enjoys playing tennis, going to concerts, and watching movies.

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Vicki White

Controller

Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Allison Giddens

Host, Logistics with Purpose

Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Greg White

Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Karin Bursa

Host of TEKTOK

If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.

With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Jamin Alvidrez

Founder & CEO, Supply Chain Now
Host of Supply Chain Now, Veteran Voices, This Week in Business History

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Jeff Miller

Host

Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business.  Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.

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Amanda Luton

Chief Marketing Officer

Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM.  When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or singing second soprano in the Grayson United Methodist Church choir.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Billy Taylor

Host of Dial P for Procurement

Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Allie Krasinski

Marketing Coordinator

Allie is currently completing a degree in marketing with a certificate in entrepreneurship at the University of Georgia. She got her social media start through an internship with Shred, a personal training app, and she’s been hooked ever since. She works to optimize our following base while assisting the team with content creation, influencer outreach and other marketing endeavors. Allie can’t wait to keep growing alongside Supply Chain Now.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Jada Carson

Marketing Coordinator

Jada is a recent graduate of Old Dominion University, having earned her Bachelor of Science degree in Communications with a media studies concentration and marketing minor. Jada got her start producing content at 16 years old, while attending a radio and broadcasting journalism program in high school, and hasn't looked back!  She is an asset to the Supply Chain Now team as a media specialist, podcast and media producer, and production coordinator.  Outside of Supply Chain Now, Jada is a big Lakers fan, and also a music journalist and enthusiast.

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Ben Harris

Host

Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.

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Page Siplon

Host, The Freight Insider

Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Alex Bramley

Sales Support Intern

Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.

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