Supply Chain is Boring
Episode 52

Episode Summary

James R. Stock is a University of South Florida Distinguished University Professor and Frank Harvey Endowed Professor of Marketing. He has interviewed many of the greatest minds in transportation logistics, a practice area we call supply chain management today. He shared those interviewed with Chris Barnes to be republished as part of the Supply Chain is Boring program.

In this interview, Stock speaks with James L. Heskett. Heskett is the Baker Foundation Professor Emeritus at Harvard University and holds an MBA and PhD from Stanford University. Heskett is the co-author of seven books and the sole author of an eighth, with some of his most important work being about the connection between the adaptability of corporate culture and financial returns.

In the final part of this three-part series, Stock and Heskett look back at his most important learnings and contributions to the field of logistics and supply chain.

Episode Transcript

Chris Barnes (00:06):

Hey, it’s Chris. The supply chain doctor and host of supply chain is boring. Over the years. I’ve interviewed some of the brightest minds and successful leaders in the world of supply chain management. In May, 2020. I sat down with Ken Ackerman to learn more about him and collect a little supply chain management history. After our discussion, Ken told me about a similar interview he had with Dr. James stock many years prior, and the related work Dr. Stock was doing in November, 2020. I was able to catch up with Dr. James stock to learn about his work as an academic in the field of transportation logistics. And now what we call supply chain management. Jim was well connected to many of the original academic thought leaders in the space. Jim did interviews with many of these original thought leaders and shared them with me. The list includes Ken Ackerman, Don Bauer socks, James Hasket, bud Leland, John Langley, Jr. Tom Menser, Tom SP and Daniel Ren to carry on the great work started by Dr. Jim stock. I’m dusting off these interviews and bringing them to you on supply chain is boring.

James Stock (01:13):

Now, if I could have your children or three children here and ask them this question, how do you think they would answer, uh, the question would be describe your father. What would they say? Well, that’s a good question. They, it would probably be based on what they’ve observed. Um, uh, I think they would say, uh, maybe not in these words, but, um, strongly devoted to our mother, um, supportive, um, intolerant of, uh, chaos. Um, they have seen me, uh, at the, um, immigration entrance in the Dallas airport, uh, tried to organize crowds of hundreds of people into orderly lines. <laugh> <laugh> well, they were cringing over the corner, embarrassed to death. Um, uh, and were you able to do that by the way, you know, <laugh>, it’s amazing what one or two people can do. Yes. It took, uh, uh, in a milling crowd. If you say stop people will generally stop <laugh>. Um, I think that, um, uh, those are some of the things they say.

James Heskett (03:06):

Okay. Now, looking back at your parents and you as a parent, do you think you were more like your mother or your father as a parent to your children?

James Stock (03:20):

Well, I think probably more like my father, um, uh, less, uh, is more straightforward, um, person of fewer words. Um, but, um, the words count, that sort of thing. Uh, that was, that was what my father was all about. And, um, so I think, I think, uh, he probably was a greater influence on me than my mother mm-hmm <affirmative>.

James Heskett (03:52):

Now we’ve mentioned, talked about Marilyn several times. And you mentioned going to the, uh, discussion groups at the faculty member’s house. How did you first meet her? And, uh, I’m assuming that was not your first date with her to that discussion group? No.

James Stock (04:07):

Oh, I saw her across a, uh, a room in a, uh, fast food restaurant and, um, appealed to a friend of who was, uh, actually going with one of her friends to set up a blind date for us. So, uh, the four of us, um, went to a Louis Armstrong concert. Actually, it was a dance, although we didn’t dance as I recall. And that was our first meeting. So I literally met her at the door of her dormitory. That was when we first met. Wow,

James Heskett (04:55):

Very good. And 54 years later, it still

James Stock (04:58):

Continues. It’s amazing how these things happened, isn’t it? Yes. <laugh> now,

James Heskett (05:03):

So sort of general questions, um, um, you know, you’re a well-read man and you’ve been involved in lots of activities and so forth. If you could live in any historical era of the past, when and where would it have been?

James Stock (05:23):

Well, I think, uh, one of those times would’ve been, um, Paris in the twenties and, uh, during that time of, uh, of, uh, or maybe in the late nine in the 1890s during the, the time of, uh, uh, tremendous cultural development and, uh, discussion and, and the like, um,

James Heskett (05:49):

If you could be anyone in history,

James Stock (05:52):


James Heskett (05:52):

Who would you choose to be

James Stock (05:53):

Boy, anyone in history? What a question. Huh? <laugh> <laugh>

James Heskett (06:00):

Where there’s no wrong answers.

James Stock (06:01):


James Heskett (06:02):

Right. The kinda students love.

James Stock (06:04):

I see. Well, I, I suspect that, um, uh, it would’ve been pretty hard to, uh, to match Abraham Lincoln on that score, um, for all kinds of reasons that, uh, are probably reasonably apparent.

James Heskett (06:27):

Okay. And if you had an opportunity of meeting any historical person that had lived, who would that have been and sit down for an hour and just discuss,

James Stock (06:38):

Well, in this regard, uh, I I’ll give you a really an idiosyncratic answer because, uh, I was being a jazz musician. Uh, there were certain giants in that field that nevertheless were, um, extremely, uh, uh, well versed in a variety of topics. And on my instrument, Charlie Parker was, uh, one of those icons, um, whom I never saw perform. And, uh, so I’d, uh, I’d give a lot to be able to sit down with him for an hour mm-hmm <affirmative> if he’d, if he’d say anything to me.

James Heskett (07:20):

Oh, I’m sure it had lot to say from his experiences.

James Stock (07:23):


James Heskett (07:24):

Um, now from Jim Hesket, the person we’ve talked earlier and, and, uh, about a number of areas, um, other than being a musician, is there any other, what we call intriguing fact or little known bit of information about Jim that people would, uh, like to hear?

James Stock (07:49):

Well, I suppose, uh, uh, another would be, uh, the, uh, uh, devoted red Sox fan. Um, we, uh, try to be at opening day, no matter where they are playing, we didn’t make it to Tokyo, um, last year, um, but have made it to several other cities in the United States and, um, uh, maintain a part of a season ticket, which, uh, is administered by a colleague, a marketing colleague that you may be familiar with a guy named Steve Grazer, who is equally strong red Sox fan, and, uh, a ticket that we have owned probably for 35 years. So, uh, which is the way these tickets tend to, uh, tend to work, uh, with red Sox. So a very devoted, uh, red Sox fan with at least one son who is equally devoted.

James Heskett (08:55):

Ah, okay. All right. So in looking both personally and professionally, if you had to limit yourself to one answer, what in your life would be the thing you were most proud of?

James Stock (09:13):

Well, I, I think maybe, maybe it’s the body of work in several academic areas. Mm-hmm <affirmative>, um, uh, one might say, well, you know, why didn’t you work on one during your lifetime and, uh, really do a good job of it. But, uh, what I’ve really tried to do is to develop, um,

James Heskett (09:37):


James Stock (09:38):

Some bodies of knowledge in at least two areas that may have some longevity.

James Heskett (09:45):

Okay. Well, as you look back, you’ve been highly productive of your whole career in terms of articles, books, presentations, case studies, and so forth. Um, would you have done anything differently at this point?

James Stock (10:01):

Well, I can’t, I can’t think about anything that I would’ve done differently. I, um, I I’m really, uh, um,

James Heskett (10:13):


James Stock (10:14):

Excited about, uh, uh, not only the way things have gone, but the way things are going now. And I, uh, I don’t have, uh, significant enough regrets that would lead me to, to say that there’s something that I wish I had done differently.

James Heskett (10:37):

All right. And so at some point in the future, when there is no Jim Hesket anymore, and we hope that’s many years in the future, how do you think people will remember you?

James Stock (10:53):

Well, I’ve always joked that, uh, that I’d like to have on my gravestone. Uh, he came out even <laugh>, uh, but, um, I suppose we are, we’re, <laugh> remembered, uh, to some extent by our children. So I, I would certainly, uh, like to be like, I want them to have, uh,

James Heskett (11:23):


James Stock (11:24):

The greatest success, um, uh, in terms of ideas, uh, I suspect, um, it, it would be contributions to the field one or two contributions maybe to the field of the logistics, some total cost analysis work, or, uh, service, profit chain ideas in service management, um, that would have some enduring use to someone, uh, recognizing the fact that, uh, you know, ideas go out of fashion very rapidly.

James Heskett (12:03):

Ah, yes, they do. What do you do? You know, it’s hard to believe you might have spare time, but all of us try to make time for hobbies or recreation. What do you do in your spare time?

James Stock (12:16):

Well, I, I like to garden if there is a place to garden. So, uh, and, and that’s a community activity. That’s something that, uh, that Maryland likes to, uh, to do. Obviously I do a lot of reading. Mm-hmm, <affirmative>, um, some for pleasure, but actually all of it, uh, for enjoyment, um, uh, if I had the opportunity and the space, I would build a model railroad, something that I had planned to do for years. Uh, I still take, I get model railroader magazine every month and, and read it and salivate mm-hmm <affirmative> and think about what I would do if I had the place for something like that. Um, uh, and obviously, uh, I enjoy music and practicing the piano and, uh, uh, things of that sort, which are, and, and languages. I I’m interested in languages that I suppose, relate to travel destinations.

James Heskett (13:22):

Super. So you must have developed the interest in railroads while you were in transportation with gate and Jermaine,

James Stock (13:30):

I suppose. But, uh, I had a, I had a Lionel train when I was a kid growing up too, so, uh, this goes back ways and, uh, my father couldn’t wait until I was, uh, four or five, whatever the age was too young, uh, to have a model railroad mm-hmm <affirmative> or a toy train. Okay. So it was for him, I think, not for me.

James Heskett (13:54):

Okay. Well, super, you mentioned relationships and people and other things, uh, um, what role do you know, cultural things, religious activities, uh, interfacing with friends and, and colleagues. What role does that play in that in the, in the constitution, Jim heke?

James Stock (14:14):

Oh, well, the, uh, obviously the, um, uh, the kinds of activities in which you can exchange ideas are very important. So that involves friends. Um, and, uh, we are fortunate in having friends strewn all over the world so that when we travel, we can generally, uh, reconnect, um, those kinds of relationships, experiences with our kids. Um, the, uh, the, the kinds of, uh, uh, things that occur in, uh, in community activities. Um, I’ve been a director of the community music center of Boston and a charity called the window shop and, um, some other activities in and around Boston and those all, uh, engage us with a number of other people, too. My wife is a, is a, uh, on the board of a, of a school called the north Bennett street school. And that’s a, another kind of community to which we relate, um, uh, our condominium on which she serves as a board member, which brings us in closer contact with our neighbors. Um, so it really involves, uh, ideas and people mm-hmm <affirmative>

James Heskett (15:42):

Okay. If, um, as you look back at your career, 40 plus years in academic environment, what, uh, would you say the, the main lessons that you’ve learned?

James Stock (16:00):

Well, first of all, I think you have to be yourself. You have to March to your own beat. Um, if you wait for others to define your career for you, uh, you can wait a long time and in, as you well know, um, you won’t have a very successful institutional life, uh, in the kinds of, uh, activities in which we engage. Um, I think that, uh, the, the whole idea of, uh, carrying your own share of the load in terms of, uh, uh, an academic community is really important, um, uh, doing things that you really enjoy doing and are excited about getting out of bed in the morning to do, uh, is, is really important, uh, because those who are doing things, because it requires jumping the equivalent of jumping through a hoop and, um, are not enjoying it, uh, will communicate that it’ll be reflected in their work. And, um, uh, so I, there are, uh, probably many other bits of advice, but I think you really have to, uh, be quite, uh, assertive in following those ideas about what you can really get excited.

James Heskett (17:38):

Mm-hmm <affirmative> now some people look back and, and see turning points in their lives. It could be job change, military birth of a child marriage. What would be the turning points in Jim Heskes

James Stock (17:51):

Life? Well, I suppose the, the biggest turning points, uh, were the, uh, point at which my army buddy advised me to get an MBA, uh, which was preceded by my parents, assuming that I would go to college, uh, and followed by the advice from gate and Jermaine that I get a doctorate and follow an academic, uh, career. Those would be probably the three biggest turning points for

James Heskett (18:23):

Me, unrelated. Just to curiosity question, did your, uh, army friend who eventually, uh, uh, was head of Catalina mm-hmm <affirmative> um, did he get an MBA from somewhere else?

James Stock (18:35):

No. No, he did not ever pursue his MBA. Never got

James Heskett (18:39):


James Stock (18:39):

Okay. Didn’t seem to have suffered very much.

James Heskett (18:42):

<laugh> no, I’m sure not. Um, yeah. Um, as you know, here in, uh, Harvard has a, um, a PhD program, mm-hmm <affirmative> what advice, uh, would you give, uh, PhD students today?

James Stock (18:56):

Well, again, I think, uh, uh, in a, in a world of, uh, uh, complexity that, that we are engaged with today, um, there are, uh, huge numbers of opportunities for, uh, research. That really means something. And that, uh, the advice that I would give a PhD is to keep your eye on the goal that is to finish. Um, but at the same time, uh, again, to select a dissertation topic, uh, and, uh, a research pattern, uh, that is well structured, but also one about which you can, you can be excited mm-hmm <affirmative> because, um, there are days when excitement is going to pull you through, uh, and allow you to survive, um, try to do something useful, but not save the world, uh, at the, uh, at the level of the dissertation mm-hmm <affirmative>, um, because you have to remember to serve yourself as well. Mm-hmm, <affirmative>

James Heskett (20:25):

Now from the, when you, and, and, uh, I entered the academic arena. You much earlier than me. Um, the environment was different. What would you say are the most significant changes you have that have occurred in the academic arena since you began your career?

James Stock (20:47):

Well, uh, in the academic, uh, arena, it seems to me that at least in business schools, uh, we’ve become more closely engaged with the community that we study, uh, and, uh, in all kinds of ways. Uh, we’ve, we’ve probably, um, given, uh, greater credence in recent years to empirical, uh, research. And in some cases, anecdotal research, when I first entered the academic world, um, it was the world of the Ford and the Carnegie studies. And if you weren’t, uh, quantifying, uh, and dealing with, uh, quant, uh, quantitative methods, uh, you were basically a nobody. And so you, uh, we, we developed an entire generation of faculty that, uh, were highly theoretical in what they did because facts, uh, empirical facts. I, this is perhaps a cynical statement, empirical facts, I think sometimes impinged on the theoretical research that they were doing, and obviously made it a lot messier too. Uh, I think we, we grew out of that era and we’re in a, probably a much more balanced era now. Um, I think the tyranny of, of, uh, journal publication is still with us mm-hmm <affirmative>, uh, which has led to some pretty esoteric, uh, work, uh, on the part of some people. But, uh, it strikes me that in general business schools are better grounded in the world in which, uh, they, they, uh, work and live and the world that we need to understand. Mm-hmm <affirmative>

James Heskett (22:49):

Okay. Now, Jim, thus far, uh, we’ve been talking about issues that, um, we’ve discussed on all of our taping sessions with all the men and women that, uh, um, I’ve talked to and will talk to in the future, some specific questions to you based upon your interests and, and background, um, coming out of a marketing area where you were in, um, both in your program and in an early academic career, what caused you to bridge both the logistics and then the services marketing arenas? How did you move from that?

James Stock (23:29):

Well, uh, first of all, I, I think I had a natural interest in marketing because of that interest in retailing that I took with me into graduate school. And, uh, that led to a, uh, a doctoral area in marketing. We had to have, uh, those were the days when you had to have four areas, two languages, and probably some other things that, uh, don’t necessarily exist. Uh, today. Uh, the transportation interest was, uh, something that I acquired on, uh, arriving at graduate school. And I suppose as I went through my MBA studies and, and into the, uh, PhD program, it, it occurred to me that, uh, they really were so interconnected that there had to be a, a good topic, a good area of study there. And fortunately for me, it was early enough in the whole transformation that I didn’t have to do a huge empirical study. I could do something that was more conceptual and try to help define a few ideas and how they related to each other. Um, it was, and, and that led me to this interest in, uh, in, in, I suppose, what we now call distribution, but it was more supply chain management really, and, uh, and an integrated approach from source to customer. Um, so it was certainly the interest of my mentor combined with my own interest that led me to this, uh, topic and, uh, the idea of putting these areas together.

James Heskett (25:24):

Okay. And in terms of, um, you know, early on you were the recipient, uh, what’s now called distinguished service award mm-hmm <affirmative> by the organization when first started national council, physical distribution management, right. How did you get involved in that early logistics group?

James Stock (25:45):

Well, I, I have a fuzzy memory. Uh, I was not a founder, uh, to my knowledge, I don’t think I’m on that list. I believe I at least attended the second meeting of that group. Uh, by that time it was, uh, full 25 strong or so I, I don’t remember very many people being there. Uh, most of them were academics, uh, but there were a few practitioners, uh, there, I believe that four or five papers were actually presented at that meeting. We had a, kind of a paper, uh, bound, uh, proceedings, as I recall, I may still have a copy of one of those. Uh, and at that meeting, of course, I, I met, uh, people like ed Myk and Don Bower SOS, and, uh, and some of their, uh, some of our mutual friends, um, the, uh, one thing led to another, and, and after several years I had presented at several of the meetings, uh, and, uh, and we actually then developed an administrative structure, a guy named George jits.

James Stock (27:05):

Mm-hmm <affirmative>. Do you remember George mm-hmm <affirmative> yes. And, um, and I, George and I hit it off pretty well. And, um, I believe I was program chairman if I’m not mistaken for about the 1970, uh, meeting, I believe it was in Philadelphia. One thing I remember about that program and the one thing that George never let me forget was that, uh, I engaged a, a speaker that I have had come into contact with, through some work on the, um, the Kennedy foundation, which was, uh, for special Olympics and that sort of thing, uh, with a guy somewhere down here who had basically a pyramid selling scheme, which had been very successful. And, uh, he gave, I had seen him give a talk called dare to be great, and, uh, and invited him to give this inspirational talk to our, what was the national council of physical distribution colleagues and among other things in the middle of his speech, he would jump up on the head table and, and, uh, engage in some cheerleading activities.

James Stock (28:22):

<laugh> I believe the, the fellow ended up doing a jail term several years later. I don’t remember <laugh> and George, so he had never forgotten that particular, uh, session. So there were, there were some, uh, association activities. Uh, I, I guess, uh, some of the general writing I served on a couple of committees. I think we developed, uh, maybe we, we, uh, helped formulate, uh, some ideas for research and that sort of thing that, uh, may have led to the nomination and they had, uh, I think they had given it to the other early academics in the process. And maybe I was one that was left over by, was it 1972 or whatever it was, I don’t remember.

James Heskett (29:07):

Okay. Very good. Are there other professional organizations that have been influential and important in your career?

James Stock (29:15):

Well, I suppose the American marketing association I’ve, uh, appeared on several of their programs early on and, uh, uh, have obviously been influenced a lot by, uh, I, uh, members of that organization and the publications of that organization. Um, I have not been an active, um, uh, member of any other associations. Um, I’ve really, uh, chosen instead to serve as on the editorial boards of some of the professional association, um, publications, uh, journal marketing research, um, the journal of business logistics going back journal of international service management, so forth and, um, have decided to sort of try to contribute in that fashion.

James Heskett (30:15):

Okay. Now, as you look at the logistics and some people would say supply chain management profession, uh, today, what, what do you envision its direction being

James Stock (30:31):

Well? Um, in a general sense, it seems to me that, uh, we’re going to be, uh, you mean looking into the future mm-hmm, <affirmative>, we’re going to be dealing with, um, issues related to certainly the entire supply chain from origin to, to final destination. And the, and it seems to me around a couple of, uh, areas, certainly information that is the impact of information on the effective performance of a supply chain mm-hmm <affirmative>. Um, I did a simulation back in the sixties. It was basically a simple classroom simulation collected some data and concluded that that knowledge of inventory throughout the chain was the single biggest, uh, uh, had the single biggest beneficial impact on the performance of the entire chain. So at that time, we really didn’t have the capability to, uh, to manage the information through all the players in the chain,

James Stock (31:47):

Let alone the inclination to share it. I think there’s, uh, we certainly have the capability today, the inclination to share it. It seems to me is perhaps growing if, uh, if we can prove that it has beneficial effects. And I think probably the one big trend in this field will be in sort of comprehensive studies of the impact of information availability on management decisions in the chain. That’s one of the things that interests me about the board, the, the, the one board that I do sit on at limited brands, because we have control of the entire channel from source to ultimate customer, and, uh, have spent a very large amount of money to develop the capability, to manage that inventory through the entire channel and are just now realizing the advantages of it. Uh, and these are advantages that could be realized by independent companies operating as, uh, together, uh, for a more effective supply chain.

James Stock (32:54):

I think the other side really has to do with technology, uh, going forward and the impact of technology on what we do in the supply chain and how we plan for, um, various configurations, obviously energy, uh, and the, um, uh, the use of, of energy, uh, efficiency as an, uh, as a, uh, an objective of certain studies will be important, um, uh, which leads us into new technologies as well. Um, uh, we’re going to be, I think, uh, uh, focusing on the interplay between technology and human inputs, the kind that means the kinds of jobs that people are gonna be doing in the supply chain will be changing the way in which they re interrelate with technology, uh, will be changing. And so it’s going to impact not only our research, I think, but the way we train people, uh, to go into the field, uh, it no longer matters whether you can read a tariff, I think, uh, as opposed to understanding the complexities of, or the possibilities of the effective use of technology.

James Heskett (34:22):

One last question, have you ever wished that, uh, you could be 30 years old again, knowing what you know now in order to be part of this future of supply chain management, sustainability, all the other things going on in marketing and distribution?

James Stock (34:44):

Oh, well, I think this is, uh, there’s never been a more exciting time, uh, in terms of the size of the challenges and the possibilities for meeting them. Um, that is, this next generation is going to encounter challenges that we didn’t ever even think about. But at the same time, I think, uh, we will have the technology, the information, um, one would hope the, the policies, uh, with which to cope with these problems and, uh, and challenges. And it’s, it, it seems to me, this will be an extremely exciting time for research and teaching, uh, and learning, um, that, um, we can only sort of imagine at this point, uh, think of it, uh, 10 years ago, we didn’t have email, for example, it, it seems as if things are moving exponentially and if they continue to do that, think what this world is gonna be like 10 years from now.

James Heskett (35:56):

Well, Jim, thank you very much for sharing with us. Uh, something that we won’t, uh, see in your textbooks and articles, the other side, if you will, of the person. And we hope that the audience, uh, has gotten a richer view of, uh, not only Jim Heskes, uh, publications and books and articles, but also the man behind those writings. Thank

James Stock (36:19):

You. Thank you, Jim, for having me, uh, for this interview

Chris Barnes (36:25):

Supply chain is boring as part of the supply chain. Now network the voice of supply chain, interested in sponsoring this show to help get your message out. Send a note to We can also help with world class supply chain, education and certification workshops for you or your team. Thanks for listening. And remember, supply chain is boring.

Featured Guests

James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive Advantage. He completed his Ph.D. at the Graduate School of Business, Stanford University, and has been a member of the faculty of The Ohio State University as well as President of Logistics Systems, Inc. Since 2000, he has authored a blog on the school’s Working Knowledge web site.

Dr. James Stock has been honored internationally three separate times for his achievements in supply chain and logistics management by the industry’s leading professional organizations. This year, he will receive the Supply Chain Management Professionals’ Distinguished Service Award – the highest honor that an individual can receive for their achievements in supply chain and logistics management. In addition, he will also be honored with the Special Lifetime Logistics Service Award by Yasar University in Izmir, Turkey and the 9th International Logistics and Supply Chain Congress for his outstanding achievement and continuous contributions to the field.

During the course of his 35-year career, Stock has also been honored with, DC Velocity magazine’s “Rainmaker for 2006” and has been awarded the Eccles Medal and the Armitage Medal by SOLE – The International Society of Logistics.
Stock has more than 150 publications in the field. He has authored six books and his publications have been translated into five different languages – Chinese, Czech, Portuguese, Russian, and Thai. He has also traveled to 46 countries on six continents to conduct research, lecture, or do consulting work for various organizations and universities.

Before coming to USF in 1989, Stock, the Frank Harvey Endowed Professor of Marketing at the College of Business, taught at Michigan State University, the Air Force Institute of Technology, the University of Oklahoma, and the University of Notre Dame. He holds a BS and MBA from the University of Miami (Florida) and a PhD from The Ohio State University. Stock is an active member of numerous professional organizations, former editor of the Journal of Business Logistics and International Journal of Physical Distribution & Logistics Management, serves on many international editorial review boards, and is on the USF Honors and Awards committee.


Chris Barnes

Host, Supply Chain is Boring

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Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Kim Reuter


From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www., which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Vicki White


Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Allison Giddens


Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Billy Taylor


Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Tandreia Bellamy


Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Marty Parker


Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

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Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

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Jake Barr


An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

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Marcia Williams


Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

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Luisa Garcia

Host, Logistics with Purpose

Luisa Garcia is a passionate Marketer from Lagos de Moreno based in Aguascalientes. She holds a Bachelor’s Degree in Marketing from Universidad Autonoma de Aguascalientes, Mexico. She specializes in brand development at any stage, believing that a brand is more than just a name or image—it’s an unforgettable experience. Her expertise helps brands achieve their dreams and aspirations, making a lasting impact. Currently working at Vector Global Logistics in the Marketing team and as podcast coordinator of Logistics With Purpose®. Luisa believes that purpose-driven decisions will impact results that make a difference in the world.

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Astrid Aubert

Host, Logistics with Purpose

Astrid Aubert was born in Guadalajara, she is 39 years old and has had the opportunity to live in many places. She studied communication and her professional career has been in Trade Marketing for global companies such as Pepsico and Mars. She currently works as Marketing Director Mexico for Vector Global Logistics. She is responsible for internal communications and marketing strategy development for the logistics industry. She is a mother of two girls, married and lives in Monterrey. She defines herself as a creative and innovative person, and enjoys traveling and cooking a lot.

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Constantine Limberakis


Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal & Host

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Director, Customer Experience

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Mary Kate Love

Chief of Staff & Host

Mary Kate Love is currently the VP of marketing at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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