The Buzz: Looking to Manifest 2025

In this insightful episode from the Gartner Supply Chain Symposium 2025, Scott Luton of Supply Chain Now sits down with Tom Enright, Vice President of Retail Supply Chain at Gartner. The two dive into one of the most overlooked yet critical areas in retail logistics: returns management. Tom explains why the industry must shift from simply processing returns to preventing them—and how analytics and tech can help. They also tackle major challenges like: The rise in returns fraud and how to fight it Why most companies still don’t have dedicated leaders managing returns How better returns strategies can boost secondhand sales and reduce waste What consumer expectations really are when it comes to e-commerce shipping The growing power of marketplaces in shaping retail dynamics Plus, Tom shares his love for golf and offers advice on navigating today’s complex supply chain landscape. Don’t miss this must-watch conversation for anyone in retail, logistics, or supply chain leadership.   This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Watch NOW on YouTube Connect with Tom Learn more about…

  Digital transformation, digital twins, and secure semiconductor supply chains remain pivotal topics in global supply chain discussions, as highlighted in this engaging episode of The Buzz on Supply Chain Now. Hosts Scott Luton and Kevin L. Jackson explore these ongoing challenges and opportunities in global supply chain, and also welcome special guests Dr. Sarah Sengupta and Chris White to the show. Listen in as the panel discusses: Digital transformation in supply chain management The need for organizations to embrace change and innovation with digital twins How education is evolving to prepare the next generation of supply chain leaders The significance of the semiconductor supply chain and the geopolitical implications surrounding it, underscoring the necessity for the U.S. to increase its market share in this critical sector Join us for this episode as the importance of service, leadership, and continuous learning in driving successful digital transformation is reinforced, making it clear that proactive engagement is essential for future success in supply chain management.   This episode is hosted by Scott Luton and Kevin L. Jackson and produced by Amanda Luton and Trisha Cordes,   Additional Links & Resources Check out all the great resources and information mentioned during the show:…