Supply Chain Now
Episode 683

Episode Summary

“Sustainability can’t be a bolt-on strategy where you do business and then you do sustainability. Customers want to see how sustainability is integrated into your business strategy. What they want to see is if you are developing a sustainable business strategy, not just a sustainability strategy.”

– Ellis Jones, Global VP EHS&S, Goodyear Tire and Rubber Company

When Goodyear’s customers call for supply chain sustainability, they want the company to prioritize sustainable materials, zero emissions, and processes that emphasize circularity. But they also want Goodyear to demonstrate stewardship of more than what happens inside their own four walls. They want the company to be able to trace products, not just from tier-one suppliers, but all the way through the supply chain, to tier 2, 3, and 4 suppliers. The challenge may be substantial, but if the team is willing there is nothing they cannot achieve. In this episode, Hosts Scott Luton and Billy Taylor, AME Board Member and CEO, and President of LinkedXL, are Joined by special guest Ellis Jones, Global VP EHS&S at the Goodyear Tire and Rubber Company. With Supply Chain Now Host Scott Luton representing the voice of a live audience, Ellis and Billy share stories and experiences from their time working together at Goodyear, including:

– How companies can balance the benefits of management systems with the need employees have to feel secure in their positions

– Why it is important for everyone on the team, from the bottom to the top, to buy into a unique and common definition of ‘winning’

– The critical importance of having both visibility and traceability if a supply chain is to become more sustainable

Episode Transcript

Intro/Outro (00:00:03):

Welcome to supply chain. Now the voice of global supply chain supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues. The challenges and opportunities stay tuned to hear from those making global business happen right here on supply chain now.

Scott Luton (00:00:33):

Hey, Hey, good afternoon, everybody. Scott Luton and Billy Taylor with here right here on supply chain. Now, Billy, how are we doing today?

Billy Taylor (00:00:42):

Hey Scott. How about yourself? It’s a happy Friday.

Scott Luton (00:00:45):

Absolutely. It’s been a great week and we get to cap off this week of programming, reconnecting with the one and only Billy Taylor, who we talked about in pre show. You’ve got a growing fan club and all of our team members are a big part of it. We’ve really enjoyed our collaboration with you on this manufacturing leadership series, which of course we conduct in partnership with our friends at the association for manufacturing excellence too. Great to have you back, Billy.

Billy Taylor (00:01:09):

Oh, it was great to be here. God, I get excited just to know that the show’s coming and, uh, just the, the interaction with the audience, uh, behind the scenes. So I really enjoy you having me here and fill out the beer with the deep

Scott Luton (00:01:24):

Outstanding. So from your earlier appearances, I think I’ve written 127 page book thus far on leadership, best practices and manufacturing best practices, but you know what, there’s more just wait. There’s more because we’ve got a big guest here today. We’re going to be welcome welcoming in Ellis Jones with the Goodyear tire and rubber company momentarily. But excited about that. Excited to have you back. And we’re talking manufacturing, one of our favorite topics here today. Now for some, for all three of you that may not know Billy, just yet, you know, he’s a member of the board of directors with, with AME. He also leads his own consulting practice. So, and he also spent a big chunk of his career working with Goodyear, where he led as our call, Billy manufacturing for all of north America. Uh, and I believe you served as chief diversity and inclusion officer as well during your time.

Scott Luton (00:02:11):

There is that right? That is correct. Right. So been there done that. Uh, and you’re going to also hear from Billy and I bet Ellis too great sense of humor, which has been important to maintain throughout these challenging times. So great to have you back. Okay. So Billy, before we get into the heavy lifting, let’s make a few announcements real quick, and then we’ll also welcome everybody that’s joined into the sky boxes as we call it. Sound good. Sounds great. All right. So got to pay the bills a little bit here. So I want to invite all of you all to join us for one of our upcoming webinars slated for August 18th, 12 noon Eastern time, where you’re going to hear from a company about their digital first direct to consumer brand. Their omni-channel evolution. Quip is the name of the company and, and Billy I’m new to Quip, but my wife, Amanda, who of course Amanda and Jayden Claire behind the scenes making it happen from a production standpoint, Amanda’s a big fan of Quip. Have you heard of Quip? Really?

Billy Taylor (00:03:08):

No, I haven’t. This is news to me as well. You know?

Scott Luton (00:03:12):

Well, it is, uh, evidently they have been on quite the move and they have been creating very passionate fans of a variety of their products, but especially modern day toothbrushes and dental health care products. So learn from those that I think it’s always neat to benchmark companies that do create raving fans and we can all learn how to, how to do some of that on our own, right.

Billy Taylor (00:03:35):

That’s right. I’m gonna have to look them up. That sounds interesting for myself as well with you

Scott Luton (00:03:40):

And with a, whatever it takes to get our kids, to brush your teeth. You know, once, once we can find some products that guarantee that, Hey, that’s the next big business idea, but Hey, join us August 18th at 12 noon for a great webinar there. And then also, you know, some of the big questions we get here at supply chain now regularly is, Hey, how can I advance in my career? Or how can I find a job? So one of the ways we wanted to start answering those questions more effectively is assemble a panel of experts that can really speak to those questions and help. And so on July 29th, just a couple of weeks around the corner, we’ve assembled this great panel, Maria crystal, mark, Rodney, and Peter is going to be spending about three hours with registrants for this free session, focused on career advancement and finding a job and a professional development. You name it. So join us for that. Billy, you may know Mark Preston there. I believe y’all two are on the board, right?

Billy Taylor (00:04:34):

Absolutely. There’s a couple of names that are familiar on that list there. So that should be a very exciting session and it’s a need for what’s happening in our business communities today for young business professionals and also experience. So, uh, that, that too looks exciting to be a part of

Scott Luton (00:04:50):

Greed. I tell you, this is a great look forward to, to take lots of notes in this, this group here. Okay. I think blink for both those first webinars are in the show notes. Y’all check that out. Of course, we also are pleased to serve as the exclusive virtual host for the digital version of the supply chain insights global forum, our global summit, rather in September, September 7th to tonight, uh, the in-person versions can be there in Franklin, Tennessee, uh, where Larysa, Siri’s going to be holding court with some of the movers and shakers across supply chain and join us for the virtual version. It requires registration. You can learn more at supply chain insights, global And then one last thing we’ll touch on and we’ll touch on this at the end of today’s live stream as well. Billy is, Hey, the AME everywhere international conference, 2021, which I know is circled on your calendar as coming up in October.

Billy Taylor (00:05:41):

Yes, that is. And it’s actually building to be a very, very educational and practical experience. So I’m actually now in the process of putting a employee resource group operating system workshop for the event. So we were working that. So it’s going to be an exciting event. I’ve been looking at some of the speakers and the content it’s going to be a really, really good international conference. Love

Scott Luton (00:06:05):

It. Look forward to that. Uh, you can learn more. Anyone can learn, uh, networking training, hearing from some of the movers and shakers, especially across manufacturing, including Billy Taylor. It sounds, uh, learn and we’ll touch on this at the end of today’s live stream as well. Okay. So Billy, one of my, one of our favorite parts beyond making his nap Smiths and paying the bills a bit is engaging with the folks that joined us right here on this live stream, right? I’ve I’ve as much as I’ve learned from you and, and our guests. And I learn a lot from the folks that show up and dropping what, what they’re thinking in the comments, right?

Billy Taylor (00:06:40):

Absolutely. Actually, that’s where I start taking notes, Scott, the feedback and some of the one-liners we get, I mean, they’re phenomenal. So I look forward to this part of the show as well. Agreed.

Scott Luton (00:06:53):

I’m with you. And I want to start, I’m gonna scroll down a little bit here cause uh, DC is where this, uh, today in DC has been on the show. A couple of times love her perspective and she’s a big fan of Quip. How about that? One of the raving fans, and as she says, their love, their commitment to digital, and they’re gonna be touching a lot more on that, on the webinars. So DC hope this finds you well out in the Western us in, in gorgeous, either New Mexico, Arizona, I can’t remember right off, but hope this finds you and your family. Well, all right. So scrolling back up, we got [inaudible] nevus back with us. I’ll tell you. He has been, uh, Amanda, we’re going to [inaudible] like three or four badges. He’s on all his live streams. So welcome back. Sri nevus. Look forward to your POV here today. Hope this finds your family. Well, I, YouTube is tuned in via LinkedIn from Morocco. Welcome. Look forward to your comments here today. I’ll see a sign is tuned in via Saudi Arabia. Assan welcome via LinkedIn. Uh, thanks so much for joining us here today. Claudia Freed, Billy, you haven’t met Claudia yet. I

Scott Luton (00:07:51):

Don’t think I’ll tell you.

Scott Luton (00:07:53):

We get the two of y’all together and we can, we could boil the ocean. Claudia is good people. She just joined us for an episode of supply chain now in a spaniel and probably her second or third appearance with us. But Claudia hope this finds you well and great to have you here today. So she’ll is with us via LinkedIn. Let us know where you’re tuned in from. So she’ll welcome. Welcome an India. And if I got that wrong, I apologize. Please let me know Andy, as he says, thank you for that, Andy. Great to have you here via LinkedIn. Thanks for joining us. I believe it was yesterday or one of the early last rooms this week and always great to have our, have your back salmon fingers crossed it’s coming home. Hey, how about that Simon hope, hopefully the, um, I guess it’s not a new role anymore.

Scott Luton (00:08:39):

Uh, Simon, Billy has started a new career opportunity, uh, probably a few months back. Uh, but Billy, as much as we enjoy your sense of humor, Simon might can match it over to we’ll see. Now, Peter, you’re not supposed to be here. Peter is supposed to be, uh, on some appointments and maybe some afternoon golf matches, but he says good afternoon made it on time. All major organs have been checked out, which is great. Now fully understand what ladies go through when that cold jelly hits you for an ultrasound, Peter. And we’ll have to get you to elaborate that maybe maybe much later, much later in the afternoon, but most importantly, great to hear that you got a two thumbs up from a health standpoint. That’s great to hear. All right, so we’ll get to, we’ll try to get everyone on in, on the comments throughout the live stream here today.

Scott Luton (00:09:32):

Keep your comments, come in your POV. Common, you know, as much as Billy in our guests, Ellis is the stars of the show. Uh, the third star of the show is certainly the folks that show up in the comments and we look forward to featuring your perspective here today as well. But Billy, it is time to, uh, I’m looking forward, uh, our guests today, uh, Ellis Jones, uh, not only did we enjoy the pre-show conversation, but I understand from our previous prep calls that you and him may go back a little bit and there might be some stories that we can share and maybe a few that we can’t share.

Billy Taylor (00:10:07):

Absolutely. I always say it. You hear the saying what happens in Vegas stays in Vegas. What happened with bill Ellison? Billy didn’t happen. It didn’t happen, but not all Susan. We actually grew up together and grew Goodyear. Uh, when you talk in our career paths, uh, Ellis is one of the most well-rounded executives I’ve ever met. He he’ll tell you a little about his background and, and how he’s come through the ranks, uh, leading executive at Goodyear, uh, just a solid person, uh, and really understands leadership. Alright, that’s servant leadership where when you, when you listen to Ellis and one of his sayings is all encounters matter and he’s been, um, uh, we, we, we went through being on the same team. Uh, he’ll say that, uh, at one point he was a plant manager, one AME award after he left and you, and that’s around sustainability, he’s like a guru in that space. Not only building systems of excellence, but sustaining them after the leader leaves. Uh, so Ellis was just a well-rounded person, a family man, uh, just a, a ground level leader that, that, that you respect

Scott Luton (00:11:20):

All encounters matter one of our first t-shirt isms here today. So with that foreshadowing, Billy, I want to welcome in Ellis Jones, vice president global H S and S and business continuity with the Goodyear tire and rubber company. Oh, Hey, how’s everyone. Very good. Have you hear Ellis? Hey, it’s Friday too for our automation engine here today. So it’s, and it’s been a long week evidently, but Hey, we’ve really enjoyed our pre-show conversation as, as Billy and I, a good time talking about, we had to go through, uh, an army of agents to get your own

Scott Luton (00:11:57):

Ellis, uh, and

Scott Luton (00:11:59):

Great to have you here. Look forward to diving into some topics, but Billy, where are we starting though?

Billy Taylor (00:12:05):

I’m going to let Ellis, uh, first of all, thank you for joining us today. As Scott said, we had to, it was almost like getting LeBron James or someone on the show today,

Ellis Jones (00:12:17):

But you made it good, man.

Billy Taylor (00:12:22):

So let’s start with, why don’t you tell us about yourself and a little bit about your background?

Ellis Jones (00:12:27):

Sure, sure. Hey, so I am from originally from Pittsburgh, Pennsylvania, I’m 55 originally from Pittsburgh, Pennsylvania, uh, went to school in Hampton at Hampton university in Hampton, Virginia, and later received my MBA and a master’s in operational excellence from the Ohio state university thought I would never go. I promised myself I would never go to an Ohio state school, but I ended up at Ohio state. It was great experience, great university, and really enjoyed it. Um, so been with Goodyear for about 32 years. I have a different background getting to where I’m at today. I started off in finance and accounting. So I have a degree in accounting and spent more than half of my career in finance and accounting. And that’s what Billy and I ran into each other. I actually spent 10 years in manufacturing and finance and accounting and it as a coop controller, assistant plant controller and so on. So I spent a lot of years in finance and accounting, finance director of different businesses than finance director for manufacturing purchasing supply chain in our north America operations. And then I went to the dark side. I became plant manager of our race tire facility in Akron, Ohio. And I’ll tell you, it was probably probably the best experience I ever had in my career. It was unbelievable. And that’s where I say the first time Billy really worked for me.

Ellis Jones (00:13:55):

Billy was actually my leader. So I actually reported the belly and look, we were very close friends that I never get. My wife said, how are you going to end up at work? How do you work for Billy? That’s going to be difficult. And I say, you don’t understand. I just gained the best employee ever have. Wow, Billy Taylor, that’s the type of leader he is. And I really felt that going into this position, that Billy would be the best advocate and work for me, um, as, as a leader. So I did that for five years and then I took over environmental health, safety, sustainability, and later received business continuity. So that’s how I ended up where I am today.

Scott Luton (00:14:33):

So Billy so much to kind of peel away and dive into, but, but you got his words there on part of what he’s shared. It’s gotta make you feel good.

Billy Taylor (00:14:42):

Well, it really does because you know, sometimes personal relationships can get in the way of business relationships. Now what he will say that I never compromise on the, and I wasn’t an easy person, right? It wasn’t. But as a leader, some of the stories that I can tell you about Ella step plant it wasn’t a new plant. Correct? Tell me a little plant.

Ellis Jones (00:15:06):

Yeah. There’s one of our oldest facilities. Uh, it was so to say it was local too. So steel workers local too. So it was their second local organized today that tells you how old the facility facility is. Hmm.

Billy Taylor (00:15:20):

Yeah. And what, what was one of the things that the first person that your day in nowhere out of the expectations?

Ellis Jones (00:15:26):

Yeah, so, you know, so I went and when I went to introduce myself to the team, so I came in as an it finance person. So everyone thought I was going to shut the plant down old facility and in our performance in that facility, wasn’t that great. So the rumor was, I was coming in and shut the plant down. Why would they bring in an accountant into the organization to run the organization? So the union president told me, Hey, Alice, there, the word is, you’re here to shut us down. So the first time I met with the associates, I did an all associate meeting and I introduced myself, told mom, you know, all these great things about me. And there was one person sitting in the front row and I knew that was trouble. He was sitting in the front row all by himself. And when I open it up for questions, he raised his hand and he said, Ellis, don’t take this personally, but we have no expectation of you whatsoever.

Ellis Jones (00:16:13):

He said, uh, you are here to shut this plant down. You don’t understand us. You don’t understand this operation. You don’t have to make tires. You don’t care about our safety and oh, by the way, your team sitting behind you, they don’t care about us either. So don’t take this personally, but we have no expectation of you whatsoever. That was the opening salvo of my experience in this, in this plant. And that was that set the tone very early for what I needed to do in this organization. And that was learned and just, you know, really, you know, get the respect of the organization, but earn their respect as a leader. And I felt I had to do that from day one.

Scott Luton (00:17:00):

I love that. You know, we’ve got a dear friend of the show feel over at art, a procurement likes to say feedback is a blessing. And if that’s the case, Ellis boy, you had a bounty that day. But you know, it’s probably in a weird way rather than folks thinking what that, that, um, team member said to you, for them to share that with you and to give you the opportunity to respond. That was probably a really good thing.

Ellis Jones (00:17:24):

Yes, yes it was. And I tell you, we became good friends. He is a good friend today. When we see each other, I go back to the planet. It’s a planet here in Akron. We talk. Uh, but what I, what I learned that day was, and as I walked around a facility and learned more about the facility, the environment was critical and they just didn’t feel respected because of the environment. And then safety was another area that was top of mine. So my focus going in and what, what he taught me was again, earn their respect and, and part of that. And the major part of that was safety, both physical and psychological and really developing that type of environment was top of mind for me.

Scott Luton (00:18:06):

All right. So I want to share a couple of comments and then Billy, uh, before I moved to sustainability and I want to get your, you know, one of your key thoughts, so what Ellis just shared there, but, uh, let’s say hello. So Denise is tuned in via LinkedIn from Norway. Welcome Denise. Great to have you here today. Let’s see here, Claudia really agreed with your earlier comments, Billy, about how sustainability is far more than operations shoddily. Welcome. It’s your first time here. I believe you’re tuned in from Tunisia and we appreciate the feedback. Hey, feedback truly is a blessing. So look forward to, uh, your comments here today. Also a play on, um, all encounters matter. Ellis is we’ve gotten her fired hello in a fraud tire. Tread. I love that. Uh, finally, uh, Enrique and Ricky Alvarez. Great to see Billy Taylor again and congratulations for having such a great guest. Hey, Billy makes us all look great. And to bring on Ellis as well and have us learn from both of these, uh, leaders, what a treat here on this Friday. One of the things

Billy Taylor (00:19:11):

Scott, you brought up is just summarizing what Ella said, right? It it’s. Why did I really think Ellis would be a great guest and it starts with trust. And so when Ellis talks about the union person or leaders going in to lead others or change or transformation, I look at Ellis earning the right to change and see that’s what most people miss. And when people go into companies or Lee companies, you get the technical, right? You’ve got the title, you got capital investments, you’ve got work instructions, but earning the right to change is around culture. And so Ellis that’s what I saw you do is earn the right to change. It had nothing to do with accounting,

Ellis Jones (00:19:49):

Right? That’s exactly right. Bill and village, right. You know, again, they knew I was an accountant and I had to change the way I worked every single day. And I’ll tell you, you know, I, I had one cost me. I had a very good controller. He was a previous director of mine. I had a strong team. I love my team. And they enabled me to, to, to really be successful there. We were successful as a team, but I decided, you know what, I need to step away from the finance side of it and really move them away from that and really focus on them. So I had one cost meeting very early on and I told my team no more cost me. We, we can, I, I can manage my controller, command costs, no more costs meetings. And we focus on that environment and that’s what Billy.

Ellis Jones (00:20:34):

So we focused on safety. We cleaned up the environment, we’ve invested money and just cleaning up the entire environment. And it was funny early on, which I didn’t realize this. Um, they came from an organization when the environment was cleaned up, the plant was sold. So then people said, oh, here we go. He’s cleaning up the environment. There must be getting it ready for sale. So I had to work through that, but after we get past that with the team, the team really embraced it. And then the safety part of it who can deny focusing on safety. And we really focus again, focused on those two things, the physical environment, clean it up and making people and helping people feel respected and valued. And then safety. Everything we did was around those two very early on in the process.

Scott Luton (00:21:25):

I love that. You know, guys, we’re gonna need a couple of initial hours here today. I feel like there’s so many, so many stories and, and lessons learned that we could have both of you expound on, but I want to share just to close the loop here at Enrique also is a leader of our logistics with purpose, uh, and supply chain now in a spaniel series here. So great to have you tune in, in Rica T squared. We were talking about to just yesterday T squared. He holds down the Fort for us on YouTube. He says, uh, hashtag HBC, you made, this is great to see, uh, as an HBC you’ve made man twice and finance man bitten by the supply chain management bug. This is good reflection. You can’t be what you don’t see. Thank you for sharing that. T’s great and great to have you back. And Simon enjoys this. Billy makes us all look great. Well, it’s true. Isn’t it? I mean, listen, look and listen, and you’ll see what I’m talking about. And then finally Peter says he loves their performance dashboard charts behind Billy Ray Taylor. I agree with you or he’s demonstrating how empty hid.

Scott Luton (00:22:30):

All right. So a lot of fun here. Thanks for everybody’s showing up. So continuing down this path here, w w you talked about the environment a couple of times, of course, you talked about safety. I love that, but let’s talk about one of the other, I guess, successes. These days used to be 5s S now success. I believe mine might be seven S around the corner. Sustainability. Yes. So tell us, uh, Ellis, what are some of your thoughts here and what are some of the priorities for sustainability at Goodyear?

Ellis Jones (00:22:52):

Yeah. I’ll tell you what a, what a challenging, challenging environment, but an opportunity to create an environment rich with opportunities. So when you think about sustainability and it is more than an operations, that when you, the scope of sustainability is so great. But if you think about one of the critical areas is sustainability and supply chain. Um, so, so what we’re seeing in, in, in, you know, you see all the companies announcing net zero net, zero targets, and our greenhouse gas emissions. Well, what happens behind the scenes and what’s happening in us is as companies make those announcements, they look in their supply chain because you can’t do it without your supply chain. You have what you focus on, or which you can control, which is scope one, scope two within your operations. But then you have to move to the scope three emissions, which are those emissions within your supply chain, right?

Ellis Jones (00:23:40):

So, so what we’re seeing from, from our customers, they want net zero products. So they want us to deliver net zero products. They also want sustainable materials, so more, you know, more sustainable materials, those materials that are much more friendly to the environment and contribute the circularity. So you can rework those materials back into the product. I’d say the other bit, I think the third one would be traceability within the supply chain. So being able to trace your products, not just the tier one suppliers, but all the way through your supply chain, to those tier 2, 3, 4 level suppliers, it’s a challenging environment. It’s rich with opportunity, but those are the demands we’re seeing today. Billing

Billy Taylor (00:24:29):

Things. Yeah. That’s how I remember. Right. Working, uh, in going through the sustainability meetings, when you didn’t retain right from the customer. Now, just in summary, the customer wants to know the sustainability around how you win, how you work and where are you focused.

Ellis Jones (00:24:43):

Yeah, that’s right. That’s exactly correct. That’s exactly right. And you’re right, Billy. So what, what you have to do is, and this is our customers and our investors want to know, how are you integrating sustainability into your business model? It can’t be a bolt-on strategy where you do your business and then you do sustainability, right? They want to know because the accountability is starting to, to ramp up as well in terms of, okay, we know what you said, but give us the proof. So, so now they want to see how sustainability is integrated into your business strategy and what you do, and what they want to see is are you developing a sustainable business strategy, not a sustainability strategy, but a sustainable business strategy.

Scott Luton (00:25:27):

Yeah. Well said, Claudia really appreciates the circular economy mentioned. I think you mentioned also circularity LS, which is yes. Love to hear leadership focus more on practical application. And you know, the results that you just mentioned a second ago, T squared says, speak the language of the business, not so much to function. I love that. And then Peter talks about how back when he was in procurement. I think over at, uh, uh, air Canada, I think I got it right. Peter Paul, you’re going to kill me if I didn’t, but he led procurement projects on aircraft tires, uh, back in early 2000. So, but there’s some stories there. Simon says, uh, the U S and the UK are United and yet divided by language. I don’t think that statement about Billy making us look good means quite the same thing on this side of the time. Tell me I’m gonna have to, I’m gonna have to learn more about that. We’ll see. And then finally Columbia says sustainability quote, quoting Ellis cannot be a bolt on strategy and other t-shirt ism here today. Okay. So I’m, we’ll connect, uh, offline. I got to figure out how I put my foot in my mouth this time. All right. So let’s keep driving. Let’s talk about, let’s move from sustainability to robotics or as Billy and I were talking, pre-show cobots. Right? So, so Ellis, what are some of the things you’re seeing there,

Ellis Jones (00:26:41):

You know, with what Vermont, you know, like you said, you, you you’ve seen and we’ve seen, you know, robotics come in and replace people. And that’s something, when you think about sustainability, you know, you, you don’t really want to see that you want to protect people. You want to make sure, you know, you don’t create this divide so that you are seeing, you still see that, you know, look, there’s a, there’s a place for robotics. There’s a place for robots to do more technology, do the job, but you’re also looking for robotics to, to, to help people and enhance, uh, everyone’s ability. Uh, one we’re seeing safety. My, you know, personally, what we’re working with is how do we bring in robotics that help people do their jobs safely, uh, wearables. That’s another thing that we’re seeing. We’re seeing more rare wearables opportunities for vest, watches rings to help people, uh, stay safe. Uh, the other area that, you know, digital and technology is coming into play. And I talked about traceability, which is very, very complex. It’s the digital application and tracing your products through your supply chain. So, so a lot of different areas we’re focused on and other companies are focused on, but as Billy said, I think it’s going to continue to emerge and continue, you know, not, not replace people, but how do you help and enhance, you know, how people can do their work.

Billy Taylor (00:28:03):

Have you seen, uh, in industry, you thinking cobots, whereas people were right, the psychological safety around robotics, are they being involved up front, like doing robotics or development of robotics with the team, instead of doing it to the team. So people having input on what they specifically need to be more effective, to be safer, uh, in the development of robot, uh, robotics.

Ellis Jones (00:28:26):

Yeah. And that is critical. So how do you involve people and really involving people upfront, as you, as you develop new manufacturing systems, how do you bring those people in that are going to do the work? And he bought away if, if their work is going to change, so you help them understand how their work will change with the addition of the robotics and the plant, or a coal box in the plant, they may do something different. That’s, you know, it’s building their capability to be able to do a different job. So you’re upskilling them. So they’re helping you bring the robots in place, and then they’re being upscaled to be able to do something different within the facility.

Scott Luton (00:29:08):

Mm well said, you know, going back, you mentioned traceability, talk about things in demand. You know, that traceability, consumers want to know where things are, where the components are sourced and where things are grown, you name it. And I love the movement, right? Knowledge is certainly power. And that’s a big part of this huge, massive push globally, for more visibility, more visibility for supply chain leaders, manufacturing leaders, business leaders, but also more visibility for consumers. And it sounds like that’s part of, part of the game plan there at Goodyear. So we want to move more into management assistance, uh, Billy and Ellis, um, regardless you can have the world-class automation, right? Maybe automation is so good that not only do robots and cobots, uh, get what was that phrase, Billy, a round

Billy Taylor (00:29:59):

Or black and half the bag,

Scott Luton (00:30:05):

Lots of production tires, a good tires, but you could have the best robots that do all that. And maybe even make you a permitted cheese sandwich at lunch, right. World-class automation, but you still have to have management systems. Right. And we’re talking about this notion Ellis before we went live about how companies are culturizing management systems effectively these days. Any thoughts here? Ellis?

Ellis Jones (00:30:27):

Yeah. I’ll tell you what this is. Hey, this is a great learning from Billy. And as I look, I made mistakes with management systems just as everyone else, a lot of people did and thinking you can just put in this really nice system and people will gravitate towards the system and operate within the system. I use a, Billy knows what I’m about to say here. It’s I have a, a structure that, that I use it’s it’s structure environment, uh, the capability. And, and when I think about management systems, you know, management system, as part of the structure, so you need strong management systems, you need governance. Those were that’s where those digital systems come into play, but probably the most, most important is the environment that you create for your team to be able to operate with this management system. We often forget that and, and you really do have to make it safe for your organization to operate with this management system.

Ellis Jones (00:31:26):

It can look great. It can give you all this great data, but if the team doesn’t feel safe, cause a management system is going to point out your gaps and it’s going to expose your gaps. You’re going to be very transparent with those gaps. But man, if it’s not safe in that culture to be transparent, the team will not operate well with that management system. So we often forget how do you make it safe for your team to be able to operate within a structured management system. And then that’s about building their capability. So, so as a leader, how do you assess your team and say, okay, are we capable to operate within this management system? Very important that we often for you. So as you say, as Scott, it can be the beautiful system, but if you don’t really build the environment and the culture to be able to operate within the system, it’s probably not going to work. It’s not going to be sustainable. Right. It’s kind of like getting

Scott Luton (00:32:22):

The keys to a brand new Ferrari. If you don’t know how to drive, it’s just a brand new Ferrari. So Billy, you’re going to say something. Yeah.

Billy Taylor (00:32:30):

One of the things that I’ve seen, even as a consultant working with fortune 500 companies, uh, in the management system is rare that the is the reason the management system fails. It’s the management team that creates the system to fall apart. And one of the things I’ve seen is that leadership, courage or leadership standards, I always say what you accept, you cannot change. So what’s the standard, right? You’ve heard me say that before advice. I even tell my daughter, look in relationships, what you accept, you cannot change. And what you accept becomes a standard. And I just have a couple of stories in what else? Uh, I was, uh, Ellis was running north America and Ellis’ right. He’s getting his masters. And he calls me one day and he says, Hey, Billy, I like to shut the plant down for a month. Now we’re going to use a NASCAR tires.

Billy Taylor (00:33:23):

And I’m really looking at my phone. He lost his mind. I’m like, I’m like, that’s unheard of and Goodyear’s culture. And he said, I said, what would you like to do? I’m listening. I never said, no. He says, I want to train my people from the janitor all the way up. I want them to know the roles and responsibilities. Really. I want them to know what they own and you know what, Billy, they don’t understand this operational excellence stuff and I’m listening. I’m like, you want to do what I’m doing? And I’m really, and I’ll let him talk about it. You’re out of your mind. Right. But we did it so Ellis. You want to share them? Yeah.

Ellis Jones (00:34:03):

I remember that day. Look first, remember I’m a finance person. So I did the math. So I made sure I did the math cause I knew Billy would ask, but, but I knew it was something that it hadn’t been done before. And as Billy said, in our culture, you don’t shut down a factory, but we looked at it. And you remember, I talked about building the environment and understanding the capability of your team, why I knew my team, they, they still didn’t have the capability and I was learning as well. And, and I knew the environment wasn’t there yet for us to be successful, but we had to build this environment. So I sat down, we did the numbers, we looked at it and I felt I could recover if I, if I really get the team aligned. And I really started building their capability, I knew we had operations or we had opportunity, uh, within our supply chain to recover.

Ellis Jones (00:34:53):

So that’s what I called Billy and said, look, I need to go through the strategy deployment process. And I need everybody to understand, you know, what winning is. So what’s what is winning for our organization. I need to cascade that all the way through the plant. So we really did. We spent that month of December and it was never done in our facilities. And we spent that whole month just learning together, building our strategic plan, aligning the strategy, aligning the action. So at the end of it, everyone had an action plan. Uh, everyone had a development plan. We aligned our KPIs, including me. I had, I started with my action plan, my KPIs and how we’re going to hold ourselves accountable. And again, including me throughout the year. And that was the start of really our team kind of really building the confidence to be able to operate within the management system. And that’s where we built the culture started building the culture,

Billy Taylor (00:35:54):

They, that investments side. So after that, when you started up one, he never missed the order too. He was working six days a week to get product. In five days, he went to a five day workweek and gave people back their quality of life. Right? And then the plant was probably one of the best performing plants as far as year over year improvement, uh, even with the shed down, uh, and went on to win the AME award and thinking sustainability, the process lived beyond Ellis. So when you’re talking a real good daily management system, it lives beyond the leader.

Ellis Jones (00:36:28):

Yeah. And I’ll tell you Scott, a couple of stories with belly here. I just, just, just again, his, his leadership and how he fit into this, to this culture. One, you’ve heard the term catch catchall. So one of the things we did, it was what safety am. I? I had a, I had a goal from Billy from the region on safety and I gave it to my safety leader and he came back and said, I can’t hit this goal. I said, well, we need to talk about this. He said, Ellis, I can’t hit the goal. We’re not capable. So during this strategy deployment session, he starts playing catch ball with me. And this was the first test, I think, for the elite, for the team to see this leader, you know, be able to play catch ball with me. And he had his data, he came in and he said, and I said, I believe you.

Ellis Jones (00:37:09):

So then I had to bring billing it. And in front of the entire team, that’s the ability we can hit the safety. And Billy said, Alice, I need to understand that because the safety goal went all the way up to the company and we play catch ball. And the team watched me play catch ball with Billy. And at the end, Billy says, I get it. You guys aren’t capable of hitting that goal. And we agreed on a goal. And then Billy took it. That was, I think the leadership that built that cycle helped build that psychological safety. You know, they saw someone playing catch ball with me and then me playing catch ball with Billy. And we ended up with a goal that we could all align to. And then Billy could hold me accountable and I could hold that leader accountable. And we expected that

Scott Luton (00:37:55):

And you and the team can make that commitment. And even though it was a, a stretch is what I’m hearing. I’m still, it was, it was one that was not unreasonable. And one push the organization to, to reach more and perform better. So, um, I gotta share some comments here. There’s so much that you and Billy are sharing. That’s, that’s triggering a lot of thoughts here. I want to go all the way back upstream a bit. Chadley says it’s time to make vertical integration between different supply chain layers to create a better solid and efficient supply chain network in result. There will be multiple optimizations in economical, social and environmental aspects. Hard part is building trust between different firms, I think is what cellie says. Billy, you want to comment on that first and I’ll go to Ellis.

Billy Taylor (00:38:45):

I agree with it when we call it managing the intersections. Right? And you look at as it’s also a vertical and a horizontal intersection. Right? Right. And you, you, you’ve got to marry those up. It’s like a highway or right. Us traveling, there are intersections and what keeps traffic flowing, right. Those standards and those relationships. And it’s important. But those have to be clear. Ellis talked about strategy deployment. What’s the strategy to get everyone in the room because when people don’t know what they own, they blame. Right. Right. And you hear me say often in the abs of ownership comes blank. How do you solve that? Getting those people in the room, those players in the room, those vertical and horizontal players, and make sure they know what they own and then hold them accountable to the strategy. But not only the strategy, most companies only focus on the KPI.

Billy Taylor (00:39:34):

It’s credible that you link the KPAs with the KPIs, the key performance actions with the key performance indicators. Right. And then I didn’t say a leading indicator. I said an action, right? If I want to lose weight, you’ve heard me say this, say this, I can’t stand on the scale and wonder what the heck is happening. Right. I was two 50 yesterday. I’m 2 52 today. What did I eat? Three chocolate bars. When I said I was the only one. Right. Did I have that four slice of pizza? Right. And so I need to look at the KPAs around all of those systems when you’re talking to integration and hold people accountable to the actions as well.

Scott Luton (00:40:13):

Excellent, good point.

Ellis Jones (00:40:15):

No, it’s, it’s a great point. I mean, you really linking everyone and transparency. When you think about sustainability, transparency is, is like, it’s a foundational kind of, you know, ex expectation for, for sustainability. And what we’re finding is, and people, you know, it’s a change for many organizations and many, many different industries to be more transparent and open up your organization, but what you find and how you’re able to link the different organizations, different suppliers is transparency is saying, Hey, you know what? I’m going to open this book. And it allows you to look in, and it’s not to look in, to criticize. It’s a look in to say, where do you need help? How can we help you? How can we partner? So as different, you know, as different suppliers, different, you know, elements of the supply chain open and up to say, okay, here, here I am.

Ellis Jones (00:41:12):

Here are my challenges. Here’s where I don’t have transparency. Here’s where I do have transparent or here’s where I have traceability. Here’s where I don’t have it. Hey, human rights, right? Another critical element of the supply chain. What’s your due diligence process around human rights. Hey, why don’t have one? You know what? Here’s a, here’s a due diligence process and here’s how we can help. So transparency is a critical element of creating that link with those different layers. And again, it’s not about criticizing the different elements. It’s about saying, okay, we see you. Here’s where we can help you. And that’s going to be so important as we move forward.

Scott Luton (00:41:48):

I love that. You know, our dear friend, Mark Preston, Billy always is known for saying, don’t fool yourself, right? Don’t fool yourself. You’ve got to keep it real right on this topic of, of, uh, humans rights and, and human trafficking and slavery, even, uh, Amanda, I’d love for you to drop the comments are the Lincoln for hope for justice. So we’ve got our big December event coming up to celebrate supply chain and procurement achievements and whatnot. Reporting with this nonprofit called hope for justice. That’s keeping it real and shining a big spotlight across the globe of, of, uh, some of the atrocities that still goes on. So, and then fortunately new global supply chain leaders got their work cut out for us because, you know, thankfully a bigger spotlight is being put upstream and downstream in, in some of these very disconcerting areas of global business.

Scott Luton (00:42:37):

Uh, and it’s important. We don’t shy away from, from the tough topics. Uh, so anyway, hope for justice. If you could drop that in the comments we want to help make their noble mission more visible. All right. I want also want to share, uh, gosh, this is a, this is a wonderful, this is like a mini masterclass with Billy and Ellis man. I’m going to get a certification leaving. Once we close up this live stream, Claudia says, uh, there’s a poor, that’s a Pearl of wisdom. Safety is not only physical. It’s also emotional only then teams can thrive. I think both of you are kind of speaking to that Ellis. You did in a very pointed matter. Peter talks about, we mentioned Ferrari, which I’ll never know in my entire lifetime, what those feel to drive maybe, but Peter did drive one for its 50th birthday. He drove one around the racetrack from a it’s a gift from his daughter. Gregory says, tracking and tracing are inextricably intertwined as the former provides location of assets, equipment, commodities in real time. And tracing provides a historical view of such with visibility, transparency, accountability for those operating in supply chains, value chains, logistics, frameworks, very crucial towards enhancing sustainability, Gregory. You have a new nickname. You’re the William Shakespeare of supply chain, man, any comment? And I’ll just stop there for a second. Any comments there? Uh, Elyssa stick with you.

Ellis Jones (00:43:59):

Yeah, no, I look at that, you know, I can’t say too much and this is very it’s. So it’s a challenge for all industries. Some have, you know, kind of met this challenge. We’re still working on it. You know, when you think about natural rubber and we think natural rubber is a sustainable product, it’s natural. It comes from trees, right? But there are still sustainability challenges with natural rubber. You talk about the forestation, you talk, well, like you said, just talk about human rights. Uh, so we, we need to make sure that we’re, we’re purchasing our natural rubber from, and well as our competitors, that there’s no DF deforestation associated with it, right there, there are no, you know, there’s no child labor associated with it, you know, so we’re doing a lot of work around, you know, being able to trace that natural rubber all the way back to its origin.

Ellis Jones (00:44:46):

Here’s the challenge. There are millions and millions of small farmers, you know, are supplying this big network. And there are so many different layers, uh, within, within our natural rubber supply chain. So that’s the challenge in it, but that’s the, that’s the, you know, kind of what we’re dealing with. You want to eliminate deforestation. You want to eliminate, you know, human rights issues, uh, trafficking or, or child labor. So that’s why it’s so critical to be able to trace it through the supply chain. And we’re all working towards that and we’d get NGLs helping us with that. Uh, in this, if we all do it, we all went, I think society wins that we can do it right.

Scott Luton (00:45:25):

Well, what I can, I really appreciate Ellis and Billy, I’m sure you can too, is, is the scope of this, right? I mean, millions and millions of farmers and, and sourcing partners, you name them. And this is despite our best efforts and, and real, not lip service, but real intention and investment and all the partnering that you’re speaking of Ellis, that folks are helping you identify and improve and rectify and whatnot. This is the, this is the kind of the challenge of our, of this time, right? Um, and, and each challenge presents a wonderful opportunity, right. To move forward collectively and together. But I admire that trance, you know, just because it’s the right thing to do, doesn’t make it easy and doesn’t make it easy just from a sheer, get it done standpoint. And I appreciate those comments there. Ellis Billy. I know you’re what, what are some of the things that this brings to your mind?

Billy Taylor (00:46:16):

Well, we look at tracking and traceability, right? It goes back to creating that safe space. So peaking people can come forward and put the dead fish on the table. Right. If there are repercussion for that, right. You an airport, you hear, if you see something, say something, right, right. And, and those are those, those systems when you don’t create that environment where people can come forward with real data, real constraints, right. Real issues, you know, as a diversity inclusion, uh, leader, my thing was creating those allies, right. Because that’s a sensitive subject and you’re talking diversity and inclusion. It can be very intimidating to some, right. Especially the white male. Sure. And right. And it was like, no, let’s have that safe conversation. Let me talk to you about this. Right. And it wasn’t a, sometimes unconscionable, unconscious bias. It was afraid bias. I don’t, I’m afraid that if they had the wrong thing, I’m afraid ignorance. Right. Right. I mean, I know,

Scott Luton (00:47:19):

All right. I want to agree. I want to just, it can be very challenging. Especially a white Southern male know, growing up in a where I grew up, sometimes my, of saying the wrong thing can prevent the conversations that need to happen to happen. And those tough conversations, you’re speaking to the built the ability to put that dead fish on the table. That’s how we tackle and move on and move forward. But it can be some of that head trash. It resides between the ears, you know, based on maybe where you’re from or how you grew up or whatever. So I appreciate you. I’m gonna steal. I’m gonna completely and blatantly still that dead fish analogy, Billy and Ellis.

Billy Taylor (00:47:56):

That’s what I see. I was working with a, uh, the CEO of a company and we had, I applaud to sleep. I’m not going to put his name out there, but one that humility, that vulnerability to have that conversation openly in front of his team, it was, uh, what he took away from that conversation was more valuable. Right. Right. Because now the understanding that they have the ability to have that conversation openly and then go down in your organization and find out what that organization needs. And therefore when issues come forward, they’re bringing solutions with the problem, right. It’s not a blame game.

Ellis Jones (00:48:38):

And, and Scott, you know, Billy talks about this and I’m sure everyone is, you know, Bernay brown. She talks about this in terms of, you know, you know what, you know, when I think about courage, you know, she talks about, you know, making, you know, look, you have to be vulnerable. And, and it is so true as a leader. If you can’t stand in front of your team and be vulnerable, I just think your team and you were, you’re leaving something on the table and you’re leaving a lot on the table in terms of creating that safe space. It is so important that, that you can step in front of your team and be vulnerable and talk about the things that you may not know where you need help and where are you going to and challenges. And that’s something that I, you know, I had developed over the years and I felt very comfortable with that.

Ellis Jones (00:49:21):

People think being vulnerable is, is not courageous, right? It takes courage to be vulnerable. I mean, that is the essence of courage to stand up, but that that’s, that’s what it takes. And it’s so important as leaders to do that. And, and, uh, you know, Billy mentioned it and I had to have to say it cause it’s so critical. If you want to move forward to be vulnerable. And again, sustainability transparency, you’re opening yourself up. You’re vulnerable as an organization, but it’s courage to do it. And it’s a huge step. And I think your, your team members realize that your suppliers realize it. And then I think you ended up in a better place.

Scott Luton (00:50:03):

I’m with you. I got to share a couple of comments here from what, uh, both y’all were just sharing Charles heaters and hello, Charles. Great to have you loved that style leadership. Thanks for sharing Peter. Boulay leading and vulnerability go hand in hand to your point. Ellis. Hey, Dr. Rhonda, how are you doing? She says fear very true from so many different perspectives. You know, fear can kind of shut down the ability, honest, compassionate communication, excellent point. And then as lay, going back, a little ways in the conversation says great to have you here. Once again, with us as Leah, we have been crippled as a society for so long by these same cyclical issues, labor rights, slavery, et cetera, mostly because they have been hidden overlooked, labeled not important, only expose issues can become solved issues. I loved that. I was late. Great to have you here. Okay. So, um,

Billy Taylor (00:50:55):

Can I jump in on as a list, say, hello,

Scott Luton (00:50:58):

Janet, great to have you here with us.

Billy Taylor (00:51:01):

Go ahead. I love your statement because one of my famous quotes in business in anything is you can’t manage a secret. Tell us more. It’s impossible. You can’t manage a secret. And so everything that LS and I, and Scott, and talked to him about this, not only how you expose those secrets, but now how you manage those secrets. I just wanted that. I didn’t want to miss that opportunity, Scott. Yeah,

Scott Luton (00:51:26):

Well said, and, and I’m adding that. That’s going to be my 140 seventh page here today in this, in this manufacturing leadership series. But really both of y’all is it’s tough to tackle everything we wanted to in an hour. We’ll have to have you back Ellis. I want to share this one, one more comment before we make sure folks can connect with you both. This is [inaudible] and if sometimes the LinkedIn profile doesn’t show, but, uh, our friend from Gartner, he says, if you don’t take risks that you can manage through courage and smarts and only hide you won’t succeed. And that is an excellent point. It’s all about taking those risks. There’s calculated risks, but getting out of your, getting out of your comfort zone as well. Yeah. Okay. So much we’ll have to save for next time, but, but Ellis really appreciate you taking time out as busy as both of y’all are here today, but let’s make sure folks know how to connect with you after today, but you’ll have some folks that want to kind of compare notes and learn more from you.

Ellis Jones (00:52:24):

Yeah, no, no. It looks, Scott has been a pleasure, uh, source, you know, connecting with you today and always a pleasure, uh, with my friend, Billy, my good friend, Billy here. So this is, this has been great. And I’ll come back anytime you guys let me know, and we can tackle these topics and we’ll be more topics, but you can, you can connect with me on LinkedIn. Uh, you can go to the URL and Ellis Alan Jones, uh, is where you’ll find me on LinkedIn. And please connect with me, uh, send me messages. Let’s um, let’s start a dialogue if you, if you’d like to do that,

Scott Luton (00:52:53):

Love that LS. I love that. You’re I bet your LinkedIn inbox is going to be overflowing. Like the feedback you got earlier as you joined that, that plant leadership team. It was so good. So good to hear that. And, and have you here and meet you and hear your, your POV and expertise firsthand. So big, thanks to Billy, Billy. Let’s make sure folks know how to connect with you and all the, all the things you’re up to, including I think this is public knowledge, this book you’re writing, which will be released. Uh, I want to say last time you shared maybe in the,

Scott Luton (00:53:25):

Or early next year, is that right? Yeah. Early

Billy Taylor (00:53:27):

Next year. Uh, connect with me is, is Lee. LinkedIn has LSI. I always respond to my own. I don’t have no social media manager. So that’s what I do. Love building relationships. Uh, go to my website, LinkedIn linked X That’s the name of the company for linked excellence. And, um, the book actually right before I didn’t open the email Scott, before we started, McGraw-Hill just sent me what the title of the book is going to be. So we just found that out right before the, the show today, I didn’t open it because I didn’t want to get too excited. And, uh, but the book is coming out and it centers around next generation link. Right? What’s next what’s beyond Toyota, embracing everything from Toyota, that cultural piece where leaders go in with airport lean, right? They, they, they pick the book up in the airport, they read it and they land and say, we need more six Sigma black belts. So we’re going to be lean. It focuses on how to incorporate the tools. So that’s, what’s going on with myself. Again, always loved being on the show. You have a great audience and a great team behind the scenes as well.

Scott Luton (00:54:34):

I’m with you. Uh, and sometimes in front of the scenes, it’s great to have Jayda. In fact, we’re going to get Jay to own an upcoming lab stream. One of our newest team members and love her perspective, but right conversation, Billy and Ellison and bill, if you hold back for a second, I’m going to bid Ellis ado. Thanks so much for your time here today. We’ve been talking with Ellis Jones, vice president global, E H S, and S, and business continuity with the Goodyear tire and rubber company. We hope to see you again soon. Ellis.

Ellis Jones (00:55:02):

Thank you, sir. Okay,

Scott Luton (00:55:04):

Excellent. I’ll tell you, Billy man, you don’t disappoint what a, I mean, that’s one of those conversations that, you know, sometimes you feel the hour and other times you blink and it’s time to wrap up and, and you could have just easily and smoothly moved into the follow-up hour, but we’ll I got a feeling we’ll have Ellis back again, Billy.

Billy Taylor (00:55:25):

Absolutely. Absolutely. I think he enjoyed it just as much as we enjoyed having him a wealth of knowledge.

Scott Luton (00:55:31):

Well, I think the two of y’all I mentioned early on the front end, I think would get you and Claudia together and we can solve the world’s ills. But man, I wish I was a fly on the wall for some of the conversations and some of the things you, you and him, he did working as a team at Goodyear. So we’ll have to dive in deeper to that next time. So before we wrap up here today, we want to make sure folks have the opportunity, especially folks that may have joined in late to know about the upcoming AME everywhere international conference, 2021 coming up October 18th through the 21st slew of great speakers. You can learn, but, um, Billy, you mentioned earlier, you’re prepping for one of the sessions you’re going to be leading. You know, w we’ve seen some of the keynotes, I’ve been a part of this event on several occasions. You know, the networking is top notch. The, I believe Amy’s making a lot, the training available, uh, far beyond the end of the event, so that teams and organizations can take advantage of it. What else, what am I missing that folks need to know about this event coming up in October?

Billy Taylor (00:56:34):

It’s uh, it’s where I actually cut my teeth, right? It’s it’s, it’s getting, getting familiar with the practical processes and you know, it’s not a cost, it’s an investment. I look at what I get from this conference is if I brought in a consultant or someone, I wouldn’t get that type of hands-on one-on-one and this buffet of operational excellence. Right, right. And it’s something there for, for everybody based on what you need. And so that’s why I’ve already always attended. I recommended this year and you know, the team at AME, they’re constantly, constantly looking for what the, what the business community need instead of forcing tools out there. So yeah, it’s going to be a great conference

Scott Luton (00:57:14):

Greed. Well, Hey, if we can hear from more leaders like you and Ellis and our friend Mark Preston, who’s in the sky box today, he says, Scott, I see more coffee in your future. Mark, admit, I need more coffee today. It’s been a long week. I’ll only have 17 cups I’m used to about 27, Billy, but mark great is great to see you. Your ears may have been burning from earlier, earlier conversation, mark Billy outstanding, uh, discussion. And as Alayah, it is an a versus a virtual event this year. Uh, initially it was going to be Atlanta, but, uh, as every other organization, you know, they’re kind of keeping a finger on the pulse of everything that’s going on as we fight to get into everywhere, post pandemic environment. So this is gonna be virtual and you can learn Okay. And I got even more shout out Kim winter is with us.

Scott Luton (00:58:01):

Hey Kim, great to have you here. Uh, your ears may have been burned as well. We were talking about our friend. Uh, let’s see here, mark. Mark ormrod, uh, which is Billy. He is, uh, mark is a former role, Royal Marines commando. Also a triple amputee that is overcome all of that to now be a, a big inspiring motivational speaker, entrepreneur TV, movie, star pot projects coming up. I mean the guys just knocking it out of the park. We’re interviewing him on an upcoming veteran voices session. So Kim, great to have you here and thanks for making that conversation happen. Okay. So Billy folks know how to connect with you. You’ve got the title. I don’t think you released, you probably can’t share that title of your book Kenya. No, I haven’t even

Billy Taylor (00:58:48):

Read it yet. I just saw it pop up in the side email. We have the title and I thought that’s exciting. Totally excited. That is

Scott Luton (00:58:55):

Exciting. Well, Hey, what’s um, this weekend we got, we got Friday afternoon, any big plans, what’s the one thing you’re looking forward to this weekend.

Billy Taylor (00:59:03):

I, I speak to a lot of youths around, right. That value proposition. How do you show up? And so I have a couple of classes with the city of Akron where young leaders, future leaders that I’m going to be speaking to just around their brand, you know? And so that’s, what’s going to happen this weekend and, uh, just a little bit re relaxation. I love

Scott Luton (00:59:25):

It, man. He keep on, keep on, keeping on. I love it. And one final question then we’ll wrap, you know, Ella shared a ton of really good stuff here today and you know, in a manner and it was my first time meeting and talking with Ellis, you know, some folks when they talk, you know, it’s lip service. Now the folks, when they talk and share, man, it comes from a really authentic space and genuine space. And you get that with Ellis. But what was your favorite thing that, that, uh, Ella shared here today?

Billy Taylor (00:59:53):

Well, I think for me, it goes back to his transparency and the ability as a leader to have those difficult conversations around being servant. One of the things with LSE is very, when I started my company, I remember meeting him at Starbucks to tell him about my strategy and he squirrly looked me in the eye. It was almost embarrassing. You hurt my feelings. To be honest with you, he says, this is horrible. You don’t know what you want to do. You think you’re good at a lot, but what’s that one thing you’re offering. That’s what I want from Billy Taylor. He goes, I don’t see that here. And in, in, you know, that’s what I wanted from a real leader, a real friend. And it, it, it actually caused me to focus, but what if he didn’t have this conversation with me? How many options was leaders? Do leaders do that? And so leadership in sustainability is, is around that transparency, that leadership courage from, with Melisse,

Scott Luton (01:00:45):

That’s a wonderful way to wrap today’s conversation. Me and a dear friend have always have pointed to this punch in those conversation. We had 20 years ago, which is, it’s just that moment of Frank. This is what you need to know, and you’re not gonna like to hear, but it really, it, it takes relationships to a whole different level. And oftentimes if you don’t give that feedback, you’re doing it folks at this service, right? So I love, love hearing that. What a great key takeaway from what Ellis share today. So much more from what you and you and Ella shared here today, but big, thanks. Big. Thanks to, uh, again, Billy Taylor board member with AME also make sure you check them out at linked X, Is that right? That is correct. Stay tuned for this upcoming book that would be released early next year, title forthcoming and make sure you join a Billy Taylor fan club, which we’re proud to lead the Atlanta section these days. But Hey, most importantly, folks, thanks for tuning in. Thanks for all the great comments, man, to go back and read some of these. We’ve got a book of comments, wishing you a wonderful weekend wherever you are, but most importantly, Hey, do good. Give forward. Be the change that’s needed. Give someone that Frank advice that you need be just like Billy and Ellis. And on that note, we’ll see you next time right here at supply chain. Now, thanks for buddy.

Intro/Outro (01:02:01):

Thanks for being a part of our supply chain. Now community check out all of our and make sure you subscribe to supply chain. Now anywhere you listen to podcasts and follow us on Facebook, LinkedIn, Twitter, and Instagram. See you next time on supply chain. Now.

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Advancing Sustainability at Goodyear Through A Commitment to Team Excellence

Featured Guests

Ellis Jones is a courageous executive with 25+ years of experience transforming Fortune 500 organizations into world-class leaders. He creates the structure, environment and capability to improve and sustain performance. As a change agent, he leverages the principles of operational excellence and safety leadership to drive shifts in culture. Ellis also optimize business processes to achieve operational and EBIT improvements. What sets him apart is that he is an influential leader with a successful record of turning around underperforming teams and organizations. He builds winning teams and coach and develop leaders. He is also a savvy communicator who presents to boards and delivers impactful presentations. Connect with Ellis on LinkedIn.

Billy Taylor is an American business executive, dynamic speaker and leadership guru. He is the CEO and President of LinkedXL (Excellence), a Business Operating Systems Architecting Firm. Taylor spent 30 years with The Goodyear Tire & Rubber Co. (GT), serving as Director of North America Manufacturing and Chief Diversity and Inclusion Officer. During his tenure at Goodyear, the company’s earnings rose from -38M to +1B. As the Global Head of Diversity & Inclusion for Goodyear, Taylor led diversity and inclusion strategies for 64,000 employees across the 22 countries where Goodyear operates. Connect with Billy on LinkedIn.


Scott W. Luton

Founder, CEO, & Host

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Billy Taylor


Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Kim Reuter


From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www., which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Allison Giddens


Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Katherine Hintz

Creative Director, Producer, Host

Katherine Hintz, MBA is a marketing professional who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Tandreia Bellamy


Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Marty Parker


Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

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Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

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Jake Barr


An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

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Marcia Williams


Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

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Luisa Garcia

Host, Logistics with Purpose

Luisa Garcia is a passionate Marketer from Lagos de Moreno based in Aguascalientes. She holds a Bachelor’s Degree in Marketing from Universidad Autonoma de Aguascalientes, Mexico. She specializes in brand development at any stage, believing that a brand is more than just a name or image—it’s an unforgettable experience. Her expertise helps brands achieve their dreams and aspirations, making a lasting impact. Currently working at Vector Global Logistics in the Marketing team and as podcast coordinator of Logistics With Purpose®. Luisa believes that purpose-driven decisions will impact results that make a difference in the world.

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Astrid Aubert

Host, Logistics with Purpose

Astrid Aubert was born in Guadalajara, she is 39 years old and has had the opportunity to live in many places. She studied communication and her professional career has been in Trade Marketing for global companies such as Pepsico and Mars. She currently works as Marketing Director Mexico for Vector Global Logistics. She is responsible for internal communications and marketing strategy development for the logistics industry. She is a mother of two girls, married and lives in Monterrey. She defines herself as a creative and innovative person, and enjoys traveling and cooking a lot.

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Sofia Rivas Herrera


Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey University, class 2019. Upon graduation she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management (GCLOG) and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Former Data Analyst within the airport industry in Latin America at Pacific Airport Group, performing benchmarking reports and predictive analysis of future market behavior.

Currently working as Sr. Staffing Analyst within the S&OP team in Mexico at the biggest ecommerce company in Latin America: Mercado Libre. Responsible for workforce forecasting and planning through the analysis of demand, productivity, capacity, cost & time constraints. Sofia self identifies as Supply Chain Ambassador, sharing her passion for the field in her daily life. She has been recognized as upcoming thought leader in the field and invited to participate in several podcasts (Freight Path Podcast, Supply Chain Revolution Podcast, Let’s Talk Supply Chain, Industrificados) to discuss topics such as digital transformation, automation and future skillsets for supply chain professionals.

She is a frequent featured guest at Supply Chain Now and appointed co-host for their new series Supply Chain Now en Español. Global Ambassador for ISCEAs Sustainable Supply Chain Professional Certification (CSSCP) and keynote speaker at World Supply Chain Forum 2021 by ISCEA Indonesia.

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Karin Bursa


Karin Bursa is the 2020 Supply Chain Pro to Know of the Year and the Host of the TEKTOK Digital Supply Chain Podcast powered by Supply Chain Now. With more than 25 years of supply chain and technology expertise (and the scars to prove it), Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and share their success stories. Today, she helps B2B technology companies introduce new products, capture customer success and grow global revenue, market share and profitability. In addition to her recognition as the 2020 Supply Chain Pro to Know of the Year, Karin has also been recognized as a 2019 and 2018 Supply Chain Pro to Know, 2009 Technology Marketing Executive of the Year and a 2008 Women in Technology Finalist. 

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Vin Vashishta


Vin Vashishta is the author of ‘From Data To Profit’ (Wiley 2023). It’s the playbook for monetizing data and AI. Vin is the Founder of V-Squared and built the business from client 1 to one of the world’s oldest data and AI consulting firms. His background combines nearly 30 years in strategy, leadership, software engineering, and applied machine learning.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal & Host

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Constantine Limberakis


Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Director, Customer Experience

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Mary Kate Love

Chief of Staff & Host

Mary Kate Love is currently the VP of marketing at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Vicki White


Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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