The companies out there that are watching these [labor] negotiations, all I can say is be prepared to pay.
-Tandreia Bellamy
Episode Summary
The Buzz is Supply Chain Now’s regular Monday livestream, held at 12 noon ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience!
In this week’s episode of The Buzz, hosts Scott Luton and Tandreia Bellamy discuss:
- The ongoing labor negotiations at the East Coast and Gulf Coast ports in the US
- How to prep your supply chains for a successful peak season
- The growing trend of smart warehousing and the utilization of AI
- And so much more!
Episode Transcript
Intro/Outro (00:03):
Welcome to Supply Chain. Now the voice of global supply chain supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues, the challenges and opportunities. Stay tuned to hear from Those Making Global Business Happen right here on supply chain now.
Scott Luton (00:32):
Hey. Hey, good morning, good afternoon, good evening, wherever you may be, Scott Luton and the one and only Tania Bellamy here with you on Supply Chain. Now, welcome to today’s live stream, Tania, how are you doing today?
Tandreia Bellamy (00:43):
I’m great. I always enjoy spending time with
Scott Luton (00:46):
You. Oh, absolutely. And you know what? We hear it from our audience as well. They enjoy your perspective and expertise each and every show, and we’re delighted you’re here, Tania. Four, as folks know, it’s the buzz where every Monday at 12 in Eastern time, we discuss a variety of news developments across global supply chain and business. Now, hey, to keep it real, usually we are indeed live. However, today we’re prerecorded because we had an in-person event. We had to be out to, they hit the same time Tan. Andrea, it’s best just to be transparent and to keep it real with our audience out there, right?
Tandreia Bellamy (01:19):
Absolutely, absolutely.
Scott Luton (01:20):
But with that said, you’ll probably find a couple of our team members, namely Amanda and Catherine, who are the production muscle behind the scenes to help keep us running. They may be in the comments, so we look forward to your perspective. And along that line, we’ve got some great stories to get into here today, tantra, we’re going to be talking about the ongoing labor talks of the East Coast and the Gulf ports we’re going to be talking about for you shippers out there, we’ve got some great tips for better handling peak season. It’s almost upon us and a couple of interesting trends going on in the warehousing world and a lot, lot more tantra. What is out of all those topics And then some, we’ve got a little update from Anthony, your neck of the woods. We’ll touch on in a second. What’s one thing you’re looking most forward to talking about here on the buzz today?
Tandreia Bellamy (02:03):
The warehouse and trends being in supply chain and really loving all of the advancements that are going on. Definitely talking about warehousing trends.
Scott Luton (02:13):
That’s right. And I’m sure you have seen quite the evolution given your journey, so look forward to diving more into that in just a second. But hey, two things before we get going. So we’d love to get your take in the comments, give us your take on the stories, your opinion, what you’re seeing, you name it. And whether you’re tuned in via LinkedIn, YouTube X, Facebook, Twitch, it’s a lot. No matter whatever your platform of choice, let us know what you think and if you enjoy the show today, we’d love for you to share it with a friend in your network. They’ll be glad you did. Okay, tantra, I am excited. We’ve got four stories we’ll get to in a second, but we’ve got a couple of items to talk about on the front end and we’re going to lead off with my favorite. I’m going to pop up this image here. Sheer delight. Congratulations to Anthony for graduating from Middle Tennessee State University. He’s a pilot and I think this is what this image here, if you’re tuned in via LinkedIn or YouTube or can see it, this is his graduation flight, is that right? Tan Andrea?
Tandreia Bellamy (03:09):
That is correct. Love, love, love. MTSU. And as a part of the program, each graduating pilot gets to take a family member up for a flight. So it was just he and I grind around Murfreesboro and the surrounding areas. He took me over to campus. So being able to get literally a bird’s eye view of the campus was super cool, but just spending time with him and his element was great.
Scott Luton (03:37):
Oh, that is awesome. I cannot wait to catch up more and learn more. We were talking earlier this week off camera, so to speak, about the H if I said that right, logistics effort when it came to celebrating graduation up there at Murfreesboro, that was quite a feat. You pulled off Tan Andrea.
Tandreia Bellamy (03:55):
It was amazing. It was wonderful. I had a beautiful home that I had rented out five bedrooms and a ton of space for my 30 plus guests that I cooked for and hosted for them to come and celebrate my son and that was amazing.
Scott Luton (04:14):
Well, special congrats to you and the whole family. Of course, Anthony, we really enjoyed our sit down with you and him probably back probably about four or five months ago, and I cannot wait to see the heights, no pun intended that his career is going to take off too. So looking forward to reconnecting with Anthony soon. So congrats. And as I’m getting a text here, it’s Herculean. I was told I added an extra syllable or two, so it happens folks. It happens. Alright, talking about, well, this isn’t going to be nearly as good as the good news that was, but I did want to share one of my most recent Friday morning messages focused on good news. I attended Tandra, a great event hosted by our friend over at Reuters. It was supply chain USA 2024 right here in Atlanta. I had an outstanding panel session and a really cool fireside chat.
(05:03):
And one of the key takeaways out of many, I came away with my 17 pages notes, but on the key ones was how are we managing the digital talent imperative? And we’ve all heard a lot about the talent gaps. There’s so many different ones when it comes to the global industry, but certainly global supply chain, but in particular in this age of digital transformation, how are we not only bringing new digital talent into the organization, but equally as important, how are we upskilling our current workforce so they can find new ways to achieving success and play a critical role in the digital transformations that are taking place out in the industry. Any thoughts there? Tan, Andrea,
Tandreia Bellamy (05:40):
It’s just like when we talked about the need for vocational education, getting our young people involved early so that we’re not having to constantly retrain, get ’em involved, get ’em engaged, do more relevant types of things in high school, early in college so you not only get ’em engaged, but we retain them so that we have an abundance of talent instead of a scarcity of talent.
Scott Luton (06:09):
That’s right. Well said. Got to get ’em when they’re young and they’ve got questions and you can help open up new windows of opportunity rather than them relying on the old assumptions and the old traditional pathways. I love that comment. Tan, you and I have been out in schools talking supply chain, it’s been a few years, but we’re going to have to crank that back out. I’ll tell you, there’s a few things in this life as getting really powerful questions about supply chain and jobs and opportunities from a fourth grader. It really is remarkable.
Tandreia Bellamy (06:39):
Yes. Pick that curiosity early.
Scott Luton (06:41):
Yeah, that’s right. Okay, good stuff there folks. Lots more good news to come. Hey, really quick. Speaking of making things convenient for folks, I want to make sure, if you haven’t already, make sure you track down supply chain now on YouTube we’re getting close to 10,000 subscribers and a lot of times if you’re on the move, if you’re working out, if you’re driving, if you don’t have a great connection, maybe with your podcast player of choice, it’s easy to pop on to YouTube and check out all of our programming. So y’all check that out. Okay, tantra, we got a lot to get into today. You ready to go? Let’s
Tandreia Bellamy (07:17):
Go.
Scott Luton (07:17):
Alright, one more thing I want to touch on before we get into news. And that is for many of our new listeners, they may not know of your incredible background tantra because you’ve been moving mountains out in industry and global supply chain for about 30 years, including a really successful career at UPS where you moved into the executive suite, especially when it comes to supply chain engineering. And I think it’s really important for that context when we start diving into news stories and trends and supply chain issues, folks to know that these are practitioners having these conversations. Your thoughts there, Kendra?
Tandreia Bellamy (07:48):
You’re absolutely right. I had the privilege of being with UPS for over 30 years, started in the small pack, watched the growth and implementation of technology at how much it changed the business there and then moved to our supply chain solutions business unit and saying today, watching how warehousing, which is why that warehousing conversation is so intriguing for me, watching how warehousing change from everything being manual to how we can implement technology to make things much more accurate and much more efficient.
Scott Luton (08:23):
Love that tan. And next time you’re with us, I didn’t have time. I had reached out and invited you when we first met probably, gosh, 10 or 12 years ago to sit in on some panels and stuff and I had a couple snapshots somewhere of the fun we had getting you to share your expertise. I’ll track that down for our next show. How’s that sound? Tantra?
Tandreia Bellamy (08:40):
Sounds great, Scott.
Scott Luton (08:41):
Okay. Alright, now folks, let’s get into the first news story and we’re going to be focused in on what’s going on in terms of the ongoing negotiations that are taking place again in the East Coast and Gulf Coast ports here in the us and this comes from our friends at supply chain folks. There’s a lots and lots at stake. So lemme unpack and then we’re going to get Tanger to comment here. So the current six year contract for workers between the International Longshore Men’s Association, the ILA and the United States Maritime Alliance, the US mx, we love our acronyms in global supply chain. So those groups and with their relationship with a variety of east and Gulf coast ports, right? Well, all that’s set to expire on September 30th. Now if a deal isn’t reached, of course a potential strike would set off an extraordinary new round of disruptions for many, many supply chains out there.
(09:34):
Some say that a handful of companies are already rerouting their shipments back to west coast ports here in the US to avoid any possible impact, but that’s a bit murky to determine because some volume had already started to shift for other reasons such as the Red Sea attacks, the Panama Canal, water level issues and many, many more. Interestingly enough, if you recall it was last year that the West coast ports here in the us well they were the ones negotiating their next labor contract. So cycles of life that fuels the global supply chain engine. ria, your thoughts on what’s playing out at East Coast and Gulf Coast ports?
Tandreia Bellamy (10:10):
Well, the first thing is this just shows how incredibly important it is to stay connected. There’s so many things now that affect supply chains, a lot of things that you just really didn’t take into consideration before. The other thing for this east coast negotiation is there have been a lot of big wins by big labor last year. So as they’re negotiating, they need to be really prepared to pay. And those big wins have happened across multiple industries. You look at the United Auto Workers and the big raises they got the writer’s strike. I mean it was very public and they got one of the biggest wage concessions that they had in decades. But secondarily, some protection from AI and more residual payments for reruns and street. So not all of the concessions are just and wages. Kaiser healthcare workers there, they won protection against outsourcing as well as a boost in pay. And I know UPS part-timers got definitely their largest wage increase and forever added an additional holiday, which is pretty costly. They agreed to put air conditioning and the vehicles. So the companies out there that are watching these negotiations, all I can say is be prepared to pay,
Scott Luton (11:37):
Be prepared to pay. You heard it from Ra Bellamy here today. It’s been the last three years. It feels like it’s been the ongoing year of the workforce to all those gains that you’re talking about. And I love how you also spoke about, particularly in the southeast where the UAW, they had a big win at Volkswagen’s, Chattanooga plant I believe. And that is paving the way for basically a new southern campaign where I think they’ve targeted dozens of new plants to unionize. And of course that’ll be an interesting factor, one of many as it plays into what’s going on at the ports and the critical workforce there. So Tania, here’s the, I was going to say billion dollar question, but with inflation it could be a trillion dollar question. Will a deal get done before September 30th?
Tandreia Bellamy (12:19):
I think it will. The cost and ramifications and we’ve had so many disruptions, so like you said, red Sea and what that’s doing paramount. So I don’t think we can really afford that type of major, major disruption in the supply chain because you think about all of the other things to go with it imbalances and inventory imbalances and containers imbalances and where the ships are located, which can then create more if runs to get ’em back, which just adds cost. And then the economy has been high level of uncertainty and we really can’t afford to add more to it. Ah,
Scott Luton (12:59):
I’m with you. I’m with you. So I’m going to take all of what you said, completely agree with you, and I’m going to put an emphatic point on the end a deal, and this is my take, my bold, fearless, not bold, maybe a little bit. Fearless prediction is that a deal is going to be done by September 30th and if we’re not making enough progress, I think government will get involved and certainly help bring the sides together, make it happen because to Tan’s point, otherwise it is major, major disruption on top of all the normal and abnormal disruption that is already shaking industry. So good stuff there. Alright, so tantra, I want to move right along and touch on a related topic because right around the corner is peak season. Now I’ll get your take here in a second, but I want to tee this up if I could.
(13:42):
So of course I’m referring to what traditionally has been one of the busiest times of the year for businesses and their supply chains, especially in the us It has traditionally ran from say mid August through about Thanksgiving, but for years now as shoppers have spread out their buying patterns, peak season has been stretched and spread out a bit too. And following peak season, we get into the new year and that’s when a tidal wave of returns will be hitting a growing tidal wave. Some legit, but also some growing fraudulent problem when it comes to fraudulent returns will make up part of that tidal wave. In fact, the National Retail Federation has estimated that almost 14% of all returns were fraudulent in 2023 costing retailers over a hundred billion dollars. Goodness gracious. But for our Ford supply chains, Tania, when it comes to peak season and if you had the captive audience of our shippers out there in our audience, what are some ways that you would suggest that they better mitigate peak season 2024
Tandreia Bellamy (14:37):
To everything as early as you possibly can with the labor uncertainty that we spoke of with what we’ve seen, how international events can impact supply chains. The earlier you can do things to whether that’s getting your inventory in place, early marketing and having sales of your retailers to get customers to buy early, whatever you can do to pull your peak season forward will give you some assurances against some of these uncertainties, especially the economic uncertain, we’re going to be hitting the main part of election season right at the buying peak season, which can create other uncertainty. So if you can get your consumers to consume early to get their products from you early, I think it would just really help the situation
Scott Luton (15:27):
That is right. And I’ll tell you one thing we may agree on. I am looking forward to election season as much as I am getting six cavities filled on the same day Tan Andrea,
Tandreia Bellamy (15:37):
Goodness
Scott Luton (15:38):
All
Tandreia Bellamy (15:39):
Agree? I agree, I agree. Hey, another plus with getting things done early is avoiding all of those peak season surcharges.
Scott Luton (15:47):
Oh, that’s a big one. That’s a big one. So if you can pull it forward, get ahead of the Joneses, and it sounds like to me, not only will you have less issues, you may be able to pay and mitigate extra costs a little better and certainly your team will have more time to handle any of the unexpected things that comes along, whether it’s peak season or non peak season. That’s what happens in the global supply chain. This is up there tan. One more thing I want to add in. We’ve long have amplified thought leadership and challenges, but also innovations in the reverse logistics and the returns management space. Partnering with our friend Tony Sheroda over at the Reverse Logistics Association. Stay tuned. We’ve got some really cool new episodes coming up soon. And folks, if you haven’t, you’re a business leader that’s been so focused on forward supply chain and especially if you’re in retail and some of the other sectors that really deal with returns.
(16:39):
Hey, now’s time, shine a big old flashlight and find new ways of doing things better. The technologies and the new ideas and innovations in that space is changing the game that’s good for consumers, it’s good for our planet and many, many other aspects of global supply chain. All right, Tania Bellamy, the next place we want to go here. So we’ve talked about the port negotiations, we’ve talked about peak season. Now I want to dive into a lot of folks know that we dive into analysis of the domestic freight market about every quarter and we’ve got a show that talks through the US Bank Freight Payment Index now about a month or so ago and pop this up here, we dove into the latest release, which covered first quarter 2024. And again, this focuses on the US freight market, right? And I love personally, we’ve been doing this for probably four or five, maybe even six years.
(17:28):
I love all the transportation and economic insights and data that these reports from the US Bank team, what they cover, right? And folks, it’s easy to get your own copy three, copy that of the freight payment index every quarter. You can click on freight.us bank.com. You’ll see there, if you’re watching us, you’ll see where not only they cover coast to coast, but they dive into five separate regions, which has some common elements to the freight market, but also has some very unique elements to the freight market. So check that out from our friends over at US Bank and ria, looking forward to getting you to join me on some of those upcoming shows. But on the first quarter, 2024 that came out a month or month and some change ago, what’s the key takeaway or two that you took from that report?
Tandreia Bellamy (18:12):
It was really interesting to look at the fact that both shipments and revenues were down. Something that’s really good for us, gas prices were down year over year, but from the standpoint that also took away some of the fuel surcharges. So it had a positive impact on the cost of doing business, but a negative impact on revenues. And that’s not really something you can mitigate for retail overall grew minimally. But I was really surprised because sarcastically, I thought e-commerce would’ve been down since more companies are making people go in office and you can’t just shop all day
Scott Luton (18:53):
Long, right?
Tandreia Bellamy (18:54):
However, first quarter year over year e-commerce was up. So there’s something else that’s driving these shipments and it may just be just part of how business has changed because as long as e-commerce is continuing to grow, shipment sizes are smaller, you’re not having massive amounts of inventory that’s going to retail establishments, which would absolutely impact freight, whether we account for all the time so we know whether it’s going to occur. So there has to be some other underlying causes of what’s causing both shipments and revenues to be down.
Scott Luton (19:33):
Good stuff there. Tantra, speaking of those e-commerce numbers you referenced, you ever wonder, I think Rh Macy was the founder of Macy’s, right? Way 102 hundred years ago, whatever it was. I wonder what they would think today knowing that their targeted customers walk around with access to buying from their stores every single hour, right? It’s like foot traffic staying in your store 24 7. It’s really, it is fascinating. And of course one element of e-commerce that you were mentioning, of course mobile commerce, e-commerce is also growing dramatically because it’s just that convenient these days. Andrea, any other thoughts there in terms of just the ease of which we can spend money these days?
Tandreia Bellamy (20:15):
Oh my. Now when we talk about getting kids involved early, they have figured that one out, even my 5-year-old great niece will tell me, just order it for me. Just order it for me, Gigi, just get for me. So that is, we saw the explosive nature of it during Covid. That convenience factor has everybody hooked. I know earlier you talked about the fraud and reverse logistics companies have made it so easy to overorder and return that that is almost a natural outgrowth of
Scott Luton (20:56):
It. That’s right.
Tandreia Bellamy (20:56):
You don’t even have to have boxes down. You just walk up to someplace as simple as Whole Foods, hand them a barcode and the merchandise and away it goes. So that is something, and again, we’re going to talk more about warehousing trends, but I’m hoping that’s something that maybe AI can help mitigate as we move
Scott Luton (21:15):
Forward. I’m with you Andrea, and I am in the minority of folks, I’ll be willing to pay a return fee, right? Because the interesting dynamic in my opinion is we’ve made it so much easier to order and also return stuff as you were talking about, right? That’s become long for years the Amazon effect in terms of the expectation consumers have. But the flip side of that, because sustainability is also in demand, making big tangible gains when it comes to sustainability is also in demand. And we almost can’t have it both ways because as we return stuff and we do so much of that, all of us do collectively, we’re just building that Todd wave of impact on the reverse side and the return side and there’s so much to be gained there. So I’m hoping like you tan Andrea, that modern technology, be it AI or more innovative and forward-looking business practices when it comes to better containing the challenge that returns thatt wave of returns every year in January and really big throughout what that poses for global business. So we’ll see. I’m optimistic. Are you tan, Andrea? I’m optimistic.
Tandreia Bellamy (22:25):
I’m optimistic because you’re optimistic Scott.
Scott Luton (22:29):
Okay, so we’re optimistic, but we got to have outcomes and we’ve got to see some movement to be the data, so we’ll see. All right, so let’s move right along. Well, we started with the best and maybe we’re wrapping with the best. Maybe it’s nice. Best bookends, tantra. So we’re going to be talking about the warehousing sector in our final story here today. I’m going to pop this up here. So we’re going to talk about a couple of trends that tantra you seeing in just a moment. But in light of challenges such as labor market, especially the technology movement, particularly in the warehousing world, has been off and running for years. In fact, according to dimension market research, the global smart warehousing market is exploding Today it’s estimated to be a 21.9 billion market and it’s projected to grow to a 77, almost a $78 billion market by 2032, less than eight years away. How about that? And when it comes to specific tech trends and warehousing, this Forbes article we’ve got popped up here, that points to enhanced visualization, also augmented reality and wearables, which has been a trend. Both of those have been trends for quite some time. But tantra, I’d love to take, I can’t imagine how many warehouses you have been in and out of throughout your career optimizing how the performance and how work gets done. What’s a couple of trends you’d like to point to here?
Tandreia Bellamy (23:46):
I really enjoyed this article because with the visualization, it involves going in and optimizing the data, allowing the data to help with forecasting, which will help you with operations planning, helping you to better maintain efficiency, hoping you to improve your accuracy. Having AI embedded into WMSs can make a huge operational improvement. Also, tracking is so important, knowing where your merchandise is, being able to keep track of inventory when you get into the healthcare segment. Serialization now in some cases is down to the unit. That is a lot of information to keep track of ensuring that you don’t have any excursions with things, hitting expiration dates and being able to have that embedded in the WMS can make just a tremendous difference in your bottom line because you can reduce waste considerably. The second technology that you were talking about with the AR and the wearable tech automated reality can really help, especially as we continue to talk about workforce shortages.
(25:03):
It can significantly reduce your training curve if you’re doing things like having to maintain machines, having instructions and checklists to be right there either on an iPad or on smart glasses so that your team can see as well as read exactly what needs to be done. Again, makes a huge difference. Wearable tech, whether it’s exoskeletons, which we got to see and motives to help reduce the fatigue on the body. Wearable techs with scannable wearable tech that again can guide your eye directly to the piece that needs to be picked. You’re looking at making warehouses more fisher, more accurate, reducing fatigue, which improves safety and reduces injury. But then when you look at these two technologies, they’re both so much less expensive and so much easier to implement than trying to outfit a warehouse. With an A SRS automated storage and retrieval system, you can go in and now find technologies that are specific to the issues that you’re having and your warehouse.
(26:11):
For instance, if you’re having a problem with damages, you’re having a problem with shortages, you’re having a problem with overages, there’s technology out there like towers that you can put on dock doors that can actually read the barcodes that’s on boxes if it’s inbound and internet that into the inventory. If it’s outbound and decremented from inventory, it records the product as is either coming in or coming out. So if you need proof of what you received or what you set out, there are technologies that you can go out and get that are scalable, that are much easier to implement. That can be actually issues specific to what issues you’re having in your warehouse. The future for technology and automation and warehousing is incredibly bright. And the numbers that you spoke to, were bearing that out.
Scott Luton (27:04):
That’s right. That is right, man. I can see we need to have a warehousing multi-hour series RIA that tap into all of your work and expertise in the area. No wonder you’re excited about our fourth topic here today. I love what you pointed out there from the bottom line impact to the safety of our workforce, which I’m so thankful that there’s a lot more attention since the pandemic being applied to that, enabling our workforce to be more productive and also save time so they can focus it on more valuable parts, more fulfilling work as well. All of that we’ve talked about a lot. It comes automation. And one other thing that’s not necessarily new, but I think it’s really cool and I think it’ll be even more important moving forward, going back to our e-commerce conversation, is these automated warehouses and the growth that we were talking about earlier, it’s going to enable many companies to be closer to their customers because there’s not always an opportunity, especially if you look at the Atlanta Metro, Atlanta real estate market and many others.
(27:59):
You can’t always afford a multi-billion square foot warehouse. Can we ria? Right? Especially if you want to be close to these urban centers, but there may be smaller, much, much, much smaller areas available where if you go in there automation first, right? You can really make great use of space really close to your customers and then you plug in analytics and you get more proactive and predictive about when certain orders will hit. Goodness gracious, you’ve got quite the recipe for modern e-commerce supported by modern supply chain approach. So that’s what’s been going on for years now, Tania, I wish I thought of that first though, don’t we? Both years ago?
Tandreia Bellamy (28:36):
Absolutely.
Scott Luton (28:38):
But we digress. All right, so tan development, I really enjoy your perspective throughout all the stories we’ve tackled here today. I’m really looking forward to you joining me much more often as we continue co-hosting more here. We got some great shows in the works, but I want to make sure Tantra folks can find you and connect with you. Maybe they want to compare thoughts on one of the issues we’ve talked about here today. Maybe don’t bring you in and maybe have you as a keynote, maybe they want to learn the latest 5K that you have ran and defeated. I need to learn that from you too. Anyway, how can folks connect with you? Bella?
Tandreia Bellamy (29:12):
LinkedIn is the best place. I’m active on LinkedIn. We can connect, we can exchange information, and then if we need to do something a little bit differently, like meet up in person and it’d be a great way to start.
Scott Luton (29:23):
That is right. So folks find Tantra and Bella over on LinkedIn and be sure to connect. So a pleasure. But before we wrap here today, big congrats to Anthony. I cannot wait to see where he goes next in his journey. Looking forward to maybe the three of us getting back together and interviewing once again real soon, tantra. That would
Tandreia Bellamy (29:43):
Be great. Would love. Love to do
Scott Luton (29:45):
That. That’s right. Alright, well big thanks to Tantra Bellamy for joining me here today. Big thanks again to Catherine and Amanda behind the scenes, helping to make production happen each and every show. Most importantly, big thanks to all of our audience out there around the globe. Y’all are exactly why we do what we do. Thanks for all the feedback and the comments and suggestions as we continue to shape our programming in 2024 and beyond. Big thanks for joining us here on the bus. So here’s the deal then folks. The onus is now on you. Take just one of the many brilliant pieces of expertise that Ria dropped here on us today. Take one and put it in action. Your teams are craving a better way and goodness knows innovation everywhere you look these days of changing how business gets done. So with all that said, I’m going to behalf the entire team here at Supply Chain now, Scott Luden, challenging you to do good, to give forward and to be the change, and we’ll see you next time right back here at Supply Chain now. Thanks everybody.
Intro/Outro (30:36):
Thanks for being a part of our supply chain now, community. Check out all of our programming@supplychainnow.com and make sure you subscribe to Supply Chain now, anywhere you listen to podcasts. And follow us on Facebook, LinkedIn, Twitter, and Instagram. See you next time on Supply Chain. Now.
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