In the first interview from the SCAC AIAG Supply Chain & Quality Conference in Charleston, South Carolina, Scott, Greg, and Beau Groover of The Effective Syndicate welcomed Birgit Matthiesen, Director, North American Manufacturing, for Arent Fox, to Supply Chain Now Radio.
[00:00:00] It’s time for Supply Chain Now Radio Broadcasting live from the Supply chain capital of the country. Atlanta, Georgia Supply chain. Now radio spotlights the best in all things supply chain the people, the technologies, the best practices and the critical issues of the day. And now here are your hosts.
[00:00:29] Hey, good afternoon. Scott Luton here with you live on Supply Chain Now Radio. Welcome back to the show as we continue the coverage from the AIAG SCAC Supply chain and Quality Conference in North Charleston, South Carolina. AIG Automotive Industry Action Group SCA C, the South Carolina Automotive Council. This conference is dedicated to the world of automotive and we’ve been meeting with many of the leading industry thought leaders that are participating and that continues with this interview here today. Big thanks to our conference broadcast sponsor of the Effective syndicate for making our coverage possible. The EFFECTIVE SYNDICATE helps companies win by optimizing process and developing winning cultures. You can learn more at the effective syndicate dot com. Quick programming note. Like all of our series on Supply Chain Now Radio, you can find our replays on a variety of channels Apple podcasts, SoundCloud, Spotify, YouTube, wherever else you find your podcasts. As always, we’d love to have you subscribe to almost anything. All right. Let’s welcome in our co-hosts here today and Mr. Singh and Greg White co-host. Here at Supply Chain Now Radio Serial Supply chain tech entrepreneur and trusted advisor. Greg, how you doing? Great. I can’t believe you just gave me like that. Yes. Ariel sings serial singer, entrepreneur. Whenever we leader, we continue to expand your title. Thank you. We continue to uncover some of your your attributes and skills that we haven’t seen in previous months.
[00:01:54] So maybe you will or ever his car, you’ll you’ll sing us out this afternoon. It’s so hard to know a trifle. Just say your title. Someone once said the longer your title, the less important your job. That is a motto was a wise person. My title just continues to get longer.
[00:02:11] I don’t know what that says. Well, what is inarguable is we have had a series of outstanding interviews here today. Great conference. And he also heard Bo Gruber while other co-host, founder, president of the Effective syndicate and BO, of course Hope co-hosts are popular leadership matters series hero Supply Chain Now Radio. Bo, how you doing? I’m doing just right to be here. Absolutely. And so let’s welcome in our feature guests because I think this this interview is going to stand out from all the others where we’ve got a trade policy subject matter expert. And if anything, if you’re if we’re if we’re uncovering and trying to better understand things in the global business environment is certainly trade these days. So Bridget Mathison, director, North American Manufacturing for Errant Fox. How you doing, Birgit?
[00:02:54] I am fine and I am delighted to be here. Thank you very much. The right conference at the right time and the right subject matter. And you just barely made it. I just barely made it. Thank you.
[00:03:06] So thank you, Delta. And yeah, that’s outstanding airline. And I love some of commercials here lately. And of course, their marketing team has been good at it for a while. But you’ve been here. This is your least your second, if not your third conference Jerai Birgit. And we’re gonna we’re gonna get some of your insights on on what brings you here. But before we do all that, if you would, tell us about yourself and kind of your background.
[00:03:32] Sure. Some of your listeners, maybe many of your listeners, might be interested to know that I started my career way back when the ice what’s melting somewhere in Denmark as a customs inspector along the Canada U.S. border many years ago. And I eventually married my husband, who was my U.S. counterpart at that port of entry along the Quebec, Vermont border. I immigrated to Canada soil.
[00:04:04] My marriage is the bilateral relationship started international trade with your. I love that.
[00:04:13] So I was a customs inspector for a number of years. But anyways, in terms of trade policy, I worked at the Canadian Embassy in Washington, DC for a number of years, particularly post NAFTA. If anybody ever remembers those that acronym 1994. Yes. That giant sucking sound. That’s right. Ross and Perot, that trade. And I mentioned that because what we’re going to talk about later on in this podcast is, well, what the heck has happened to NAFTA and what’s happened since then and why does anybody care? And anyway, I joined Aaron Fox at a law firm in Washington, D.C. And we’re pretty unique in that we have a policy director just for. The automotive and the manufacturing sector and in today’s time we worked very closely with the automotive associations in Canada, the United States and Mexico on the ratification of the U.S., MCI and all that good stuff.
[00:05:15] So I guess a little bit about your organization and your role. Eric Fox will tell us more about that.
[00:05:21] I connect the dots. So trade policy and trade agreements are a legal pact. It’s good zillion pages long and the fine print is another gazillion pages. And it takes a, you know, a pretty special kind of person within a company to take ownership of what the heck a trade agreement means for that company. Yeah, but the world does not operate in a vacuum. Nothing does. And there’s lots of circles sort of flying around our global space called trade policy. There’s trade agreements or tariff policies there. Tweets from Washington. So what I do for our clients is I get to know who they are and what they do and what they want to do, where they make it, how they make it from, where do they make it. And I connect the dots in terms of this is your risk area and this is how you might want to mitigate that risk, because trade policy today is all about risk mitigation.
[00:06:23] Unfortunately, yeah, we know we have seen and we do a wide variety programming in person program. And what we’ve got coming up on September 20th in Atlanta, two webinars to a ton of podcast and other mediums. And it seems like to me there has been in recent years such a huge new re found corporate interest in risk mitigation. Is that what you’re seeing as well?
[00:06:43] You know, absolutely. You’ve you’ve actually nailed it. The reason why I mentioned NAFTA in 1994. I mean, a decade to go was that but for the last 25 years, especially in North America, but globally as well as trade, international trade has not risen to the fore. It’s sort of been on the backburner. We’ve all lived with our trade agreements, whether it be, you know, then after another trade agreement and tariffs, the duties, you know, zero single digits, two point three, five percent, nothing that’s going to scare a CEO out of his bed at night. And so things were ticking along pretty well. A lot of what we heard among the industry was all about price competition, industry trends like self-driving cars, all that really sexy and exciting. We all want to talk about and all of a sudden, bang. We are now 2019 and we’re talking tariffs and duties. And we’re talking duties not at 2.5 percent. We’re talking duties 15, 25 and 30 percent. That goes directly to the bottom line. And so, poof, we have a new risk factor in FCC filings.
[00:08:00] All of a sudden, exciting times. We live in how it is. So this event, though, switching gears, Lu more on a much more positive note. This event and we’ve been talking throughout the episodes here as we provide Lu coverage, is that in this era of digital information, where you have all of the information are fingertips on our pieces or our phones at home is still so important to get out and shake hands and sit down with folks and compare notes and in the interpersonal side is just still really important. Would you agree with that bridge?
[00:08:32] Yes. Every company is different. Every product is different. Every supply manager is different. And every CEO or CFO for that supply manager, it’s going to be different. Some companies are more comfortable with uncertainty. Some companies like uncertainty because they find competitive advantage, which is very true. And there’s chaos. There’s profit. Exactly. Exactly. So one of the things that I like to do because of the nature of my job, so I like to come to these kinds of events, talk to people, get to understand their companies. I always learn something new. And when I learn something new, it’s a best practice for someone else. Great.
[00:09:20] Well put. So what do you look most forward to at this event?
[00:09:29] I mean, clearly learning and learning something new. And then, Bill, what I heard you say there is be able to share that with your clients and prospective clients. I can appreciate that. What else what else are you going to leave here with?
[00:09:39] Yeah. One of the things that I hope to get out of my conversations, either with, you know, in the hallways or in the hotel lobby or a phone call to me after the conference is a couple of things. One, what’s your anxiety level? Is this something? Is this really a train wreck coming at you? Do you know if it’s a train wreck coming at you, right. And what are you doing about it? Number two, and this at number one and number two. Just generally speaking, what is the knowledge level of these companies? There is so much to take in. It is mind boggling. I do this, you know, seven days a week. And this morning on the flight, here was a tweet from the White House that changes something dramatically for everyone who’s going to be in this room tomorrow morning and for your reader, sorry for your listeners here today. And so things are very fast paced, but they are at those consequences. Everyone needs to know and make the right decisions accordingly.
[00:10:45] Absolutely. Great. All right. Well said.
[00:10:48] So your your background, bridges, is interesting and fascinating. And I imagine that it’s constantly changing. So what are some of the trends that you’re watching or are aware of or maybe even worried about over the foreseeable horizon?
[00:11:04] So I walked in this morning and I grab a cup of coffee at this conference on this beautiful site called the Technical Center.
[00:11:13] What’s the name of the Trident Technical Trident Technical College? I think of a Poseidon. Exactly. Exactly. How could I have forgotten that? And I grabbed a cup of coffee after my long flights and I sat down in the audience and bingo. The first speaker was from an OEM representative from an OEM. And what did he talk about? He talked about localization. He talked about versus globalization. He talked about supply chain and where his OEM is going to open up the next plant. That’s exactly the kind of the kind of conversation every CEO and CFO is having today. And my question to him, if I can find him in the audience later on this afternoon. And if you were my client, this is what I would have asked him. What you know is what decisions and what factors are you now taking into consideration to cite your next production plant? Usually it’s tax policy, real estate prices. Right. Help from your transportation access. Absolutely. All that good. Good stuff. Right. Are those factors the same factors today or are you adding to that list? And where do you. Oh, yeah. Because the tier ones are going to follow the. Oh yeah. That’s Lu. Maybe even the tier 2s. If you’re not in country A now, what’s going to make you change your decision? And specifically in terms of China putting the elephant in the room into this conversation. What are you doing about China? You’re buying from China. You’re selling to China.
[00:13:07] What are you doing about China or you are in a joint venture in China, right. What are those decision factors that are going to make you change? Until what I like to do fall is just help people ask the right questions of themselves. Okay, great.
[00:13:21] I like that. I really like that. Good question. Asking is is not often thought about in the business landscape these days when everyone’s moving so fast. But if you’re not asking the right questions, you certainly get the right answers. That’s right. Yeah. And so not in the room. Yeah. Yeah. Also, one other thing I picked up there and Greg and I you’ve got to. That’s an interesting question to ask, Bridget. But clearly you are passionate about finding the information to bring back to the businesses that where you are serving as a trusted adviser. And, you know, there’s a doggedness there tracking down the information you need. We kind of talked about this this last episode. And and but but to to keep and retain that title is trust adviser. You can’t sit on what you learn seven years ago or much less seven or seven months ago. Right. Right. And that’s really what I’m picking up from what you’re sharing with us.
[00:14:18] Yeah. And. Exactly. And the only thing that I would add to that is who else needs to know? So if I could just bear with me and I’ll give you an example. A client of ours is a major tier one and they’re headquartered in the Detroit area and it’s a brand name company. We all know who they are and their general counsel who usually is our first point of contact. It’s usually the general counsel who realizes, oh, we’re in murky waters. You know, my CEO and my board of directors are my shareholders are starting to ask questions about. Trade and I don’t know anything about trade.
[00:15:01] He asked us to come to their headquarters in the Detroit area and for an entire afternoon my colleague and I sat around a conference room with 20 people from that company and they were smart enough. They were so on the ball that they had at the table, not just the C suite that, you know, they had their sales department, they had their purchasing, their procurement, their transportation, their regional sales department, their sourcing, financing, accounting, etc. And for an afternoon, my colleague and I stopped there and we fielded questions from them. And those questions were all such started out with the two words. What if the kids were living in a situation now of what if? Right. It’s still uncertain. It was fascinating. It was fascinating for us. It was fascinating for them. And we ended that afternoon with a clear understanding. These are the uncertain things we do not know. We just don’t know yet. Right. Right. Rules haven’t been written a bunch of reasons. OK, here’s what we know that we don’t know. And here’s what we need to watch. And it was, I hope, a refreshing exercise well worth its time.
[00:16:21] Well, it sounds like good on them for having such a cross-functional team. Yes. Not just the C suite executives, but it’s a lot less functional slice of the organization in its Chris Barnes sums earned organizations. You named for them to be at the table for such a strategic discussion. That’s the bodes. Well, yeah. For that organization. That bodes. A very mature approach, right? Yeah. So. So you have your kind of finger on the pulse of what’s going on in trade. And I think it’s interesting what you’re seeing and what you’ve already seen here. Even though you’ve only been here for just a few hours. But I’m really interested to see, you know, one of the things we’re asking people today is give us your sort of crystal ball view into the future. Right.
[00:17:11] Well, it’s murky. It’s cloudy crystal ball. I wish I could. Yeah, I wish I could tell you this. That’s what’s gonna happen in two months and six months. And this is what’s going to. I don’t know. And, you know, anyone who tells you they do is doesn’t have their finger on the pulse. Washington, D.C. right now is a shifting in terms of trade policy, a shifting arena. So what I see in the next you know, in the next year and a half up to the 2020 election, they’ll just be quite obvious is whether or not the United States and Washington continues to use the blunt instrument of increased tariffs to enforce our trade agreements, et cetera, et cetera. I don’t see that changing. I don’t see much vigorous debate in Congress that counters it. There’s a lot of talk. There’s always a lot of talk in Washington. But I don’t see any great champion to counter it. And so that’s on tariffs. The other major development that the audience here and your listeners will be interested in, of course, is the USMC ratification. All right. I’ll talk quite a bit about that tomorrow morning in my presentation. But suffice here to say is Congress is back in session. They’ve been back this week. They had their summer August out work recess. They have not many days before this legislative session ends. There is already talk about tweaking the agreement between Canada, United States and Mexico, the new NAFTA. I wouldn’t I would not be surprised if the U.S. DMCA was ratified, i.e. approved by Congress, by the way, before the end of this year. And that starts the clock ticking on a whole new set of rules for any operation that’s in in North America. So I I was long in my answer. The short answer is uncertainty. But remember, uncertainty can bring opportunity. You don’t wait till that ball has fallen.
[00:19:34] Is there any considering the uncertainty, maybe even what you think the outcome is? Or you have been advised what the outcome could be? Whichever way policy goes is. Is there any guidance that you’re giving to companies that are asking you the what if questions today?
[00:19:55] So it depends on what the landscape is, who you’re doing business with. Yeah. Who are you buying to what who are you buying from? So all of that. So once we’ve you know. Because if you’re not doing business in China. Well, then I am I can talk to about 3 or 1 tariffs. But if you’re buying aluminum or steel components that originated in China and you are a Tier 2, all of a sudden your Tier 1 is really, really interested on what’s happening between Beijing and Washington, DC. Right. So, again, it you know, it’s after about a 10 minute conversation with a company that we kind of understand what the the scope of the interest is and the risk. So I think that USMC AA, I give it a pretty good chance of ratification. U.S. Beijing trade talks, you know, they’ve said they’re going to get back together again in the next week or so. That one, I will not tell you. I won’t lay odds. I just want the other thing that’s out on the the the the forecast and your poor listeners are going to want to be jumping out of their cars by now. I haven’t called Jim’s or chances are exactly is new terrorist brand brand new tariffs on the automotive industry. But particularly and 5 November next month or so, will, we’ll know what the White House thinking is on that. I’m trying to think desperately for some good news.
[00:21:26] Yes, we need more good news.
[00:21:28] Well, let me let me get back.
[00:21:31] I mean, I think on the trade. Look, I think on the trade front, it’s really hard to declare any news one way or the other because it is very murky. Yeah, right. Well, I think we’ll see more.
[00:21:42] Yeah. I think we owe it to our listeners to go back. So U.S. MCI is the United States, Mexico, Canada. Agreement. It’s Mexico’s only country to ratify it thus far. All three countries. Yep. And once it’s ratified, it stays in place 16 years. Well, then you have the opportunity renew again at that point in time. Yeah. So just just I know we hit we’d love our acronyms in Supply chain had to refresh my memory on exactly what that was. We call it the new nap. Yeah, the new net. That’s right. And I think a lot of our listeners might better, better, better connect with that term. Well, you know, I appreciate there is lots of uncertainty. And while there is some some good news, certainly, I mean, down here in North Charleston and when we plug in with a lot of what’s going on, the business community here in South Carolina, of course, we’re based in the Atlanta area. There’s good news. Georgia, Georgia and South Carolina, both both those states have really gotten their plan together and just are out there winning business, bringing it back. And while that’s great for the states, it’s also great regionally. Right. Especially as we know in automotive, you have the clustering effect, right? Much like aerospace.
[00:22:56] Yeah, exactly. And you’ve you’ve just sparked something. You’re in the.
[00:23:03] Haven’t heard that in 27 years. Have you made Monday.
[00:23:07] Welcome to Charleston in that new NAF to the local regional North American content level in the automotive sector is higher than in the new Napa. So what does that mean? Is that to gain the benefit of an zero duty to save lots and lots of billions of dollars every year in duty savings? The oh, yams are going to ask their tier ones, what is the percentage of your component part? Break your console, your chastity, your tire wheel that is made of North American content. That content level is now higher. That could be a further down the road. A North American competitive edge vs a V. Our trading partners around the globe.
[00:23:58] You’re saying that in the new NAFTA, the requirement is higher? Yes.
[00:24:03] So it was 70? No, no, no. It was, you know, depending on what the part. Why? What’s that? 30, 40 percent rate now? It’s 30 to 40 in the 60s. Oh yeah. Yeah. It’s quite. Yeah. Okay. Well that is that is good. And that’s to classify it as a North American or American or whatever. Canadian. Yeah. Right. Yeah. I think our North American. Right. The North American. Yeah, that’s right.
[00:24:30] You can source your your your aluminum from North America to make a tire rim and you add things to your tire rim. And if that tire rim is made up more than or higher than that North American content, you can claim a new NAFTA tariff preference which your OEM is going to be seeking because your OEM doesn’t want to pay because. You know, it’s a constant at the revenue savings. Now, the. Rules to get to that definition of a local content is a subject of another one hour podcast.
[00:25:05] So state that’s going to require more turnings. Thank you. Delta SOS frequent flyer miles come with best right to Birgit. I mean, you are a walking, living and breathing resource. I’m sure some of our listeners are going to want to reach back out and have some follow up questions for you. So how can folks get in touch with you? Birgit. Sure.
[00:25:29] The best way is to just Google me and Aaron Fox ARVN CFO x dot com and its Birgit to Matthiesen and make Titi HIV ESPN. And if you do that, not only do you get my contact information, but you can subscribe to our free trade alerts that we point out. Well, now we’re putting them out like once a week. Now we have a particular automotive practice focus. So while these tariff thing that we’ve been talking about and you can subscribe to them and hopefully learn from them. Absolutely right. Nice.
[00:26:06] Well, thanks so much for taking some time out. I’m looking forward to your breakout session, DeMar ATO 5. You’re you’re you’re the leadoff hitter. Bring it. Bring your coffee. Yeah. I have a feeling you will keep people away. I’m not confident to or. Sure. Federal Trade Policy Update with Bridget Matthiesen, director, North American Automotive with parent Fox. Looking forward to that. Thanks so much for your time today. And stick around this for men as we wrap up because we want to invite. Just like Birgit shared some resources you can tap into, Wolf. We’ll try to include any of those links into the dedicated show nuts. So I think we’ve already collected some information from you. And to make it easier for folks to find resources in this ever rapidly changing global business environment. OK. On that note, we want to touch on a couple of quick events that we are driving. And we’ll start with Beau Gruber on September 20th. What’s coming up around the corner?
[00:26:58] Yes. So we’re excited. We’re gonna be co hosting an event with an Emory professor named Robert Keith Engine. And it’s in Atlanta. And we’re going to be talking about the elements of a good strategy and the elements of good execution. So we believe that if you if you get both of those elements working together, you’re going to experience some pretty positive success. And if you’re interested, please reach out, connect.
[00:27:22] You can choose a note to connect at Supply Chain Now Radio dot com and Birgit. Maybe you may be familiar with the firm that’s hosting its September 20th event. Arnold Goldman, Gregory, which is based I think you have office in Washington, D.C. as well, but they’re based in Atlanta. Oh, I see one of the big firms there right off the connector.
[00:27:39] And then and then coming up next year.
[00:27:45] Hey, we’re we’re we’re rolling with the punches here today. We need Bridget would fit right in.
[00:27:51] Get her permanent chair. Yes.
[00:27:54] And so, Greg, coming up on October 9th, our friends at the Georgia manufacturing alliance has got a big event.
[00:27:59] Tell us about the Georgia manufacturing summit at the Cop Galleria in Atlanta, G.A.. Yep. So 1000 attendees representing about 10000 Georgia manufacturers and the companies that do business with them. So a number of great speakers, you two are both doing a panel session. I’m gonna do a live broadcast and we are going to have and you’ll love this Birgit. We’re gonna have a couple of foreign trade ministers all my head.
[00:28:29] I’ll have to tell you who off air, because it’s still a secret that hasn’t been unveiled yet. Yes. Top secret. Yeah.
[00:28:37] So, you know, Jason Moss and his group of put a put together a great, great set of discussions there. And we’re gonna give a big thanks to the facilitator of the of these relate these interviews we had coming up, Albert sorta big friend, the show he’s been on before. Formerly with the Georgia Hispanic Chamber Chamber of Commerce, which is an awesome organization, growing rapidly in Georgia. But looking forward to your interviews and our panel sessions, of course, event in general. October 9 and you can learn more at Georgia manufacturing alliance dot com plus more events to cover, including the 2013 Logistics Forum in Austin, Texas. November trade shows galore in 2020, but check out on our events tab at Supply Chain Now Radio dot com. You can learn more about any of these events or like we mentioned, she just note to connect at Supply Chain Now Radio. Com and we’ll do our best to connect you with the information resources you’re after. That’s what we do it connect. That’s right. All right. So thank you. Bridget Matthiesen, director, North American Manufacturing with Erin Fox. Bo Gruber R Conde, AIG SCAC Conference broadcast sponsoring partner. We’re gonna go.
[00:29:48] We’re gonna isn’t long speeches. He just gave you a long title. I think I’m right now. But laughing writing. Think this has been a great start to the.
[00:29:59] Two day conference here. These interviews like we’ve had with Brigitte here today. But thanks for your time. Greg, always a pleasure. We’ve got a couple more before we wrap up here today on day one to our listeners, check us out other upcoming events, replays of interviews, other resources at Supply Chain Now Radio dot com. He can find us again on Apple podcast, SoundCloud, YouTube. All Hollywood slide where pipe gas can be found. Be sure to subscribe. Say you don’t miss anything on behalf of the entire Supply Chain Now Radio team. This is Scott Luton wishing you a wonderful week ahead and we will see you next time on Supply Chain Now Radio. Thanks, everybody.
Birgit Matthiesen serves as Director, North America Manufacturing with Arent Fox. Birgit serves on the advisory board of Global Business Dialogue of Washington DC and has authored numerous articles on trade related policies for media publications. Along with her colleague, David Hamill, Birgit is often asked to provide her trade insight and analysis for industry webinars and executive-level presentations. A complete list of her recent publications and events can be viewed by clicking on the newsroom tab on the Arent Fox website. Birgit’s widely read “Travels in Canada” are designed to provide readers with both a timely but broader perspective of developing US trade policy. Birgit is a frequent speaker on the NAFTA renegotiations, and works with clients on how they can best position themselves to minimize risks and create competitive opportunities through compliance and understanding of the NAFTA. Birgit’s specialties reflect a career building a network of cross-border interests in North America. She previously served as the US Special Advisor to the President and CEO of Canadian Manufacturers & Exporters (CME) and prior to this role, she served on the Trade and Economic Policy staff at the Embassy of Canada in Washington, DC. At the Embassy, Birgit provided advice to companies in North America on the NAFTA implementing rules, interpretation of policy and enforcement targeting. Learn more about Arent Fox here: https://www.arentfox.com/
Beau Groover is Founder and President of The Effective Syndicate. He has been working with manufacturing and operations-focused organizations for over 20 years, primarily focused on developing bullet-proof processes and teams that are built to win. Beau has helped organizations save millions of dollars while also improving those companies’ customer experiences and building high-performing teams that continue to drive the business forward. He has developed his approach and strategy over years of working with some of the biggest companies in multiple levels within the organizations, including The Coca-Cola Company, Nordson Corporation, and Westrock (formerly RockTenn). Just prior to launching The Effective Syndicate in 2015, Beau served as the Director of Lean Supply Chain at Serta Simmons Bedding, LLC. Connect with Beau Groover on LinkedIn and learn more about The Effective Syndicate here: https://www.theeffectivesyndicate.com/
Host, Logistics with Purpose
Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.
Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more. In his free time he likes to read and write short stories as well as watch movies and television series.
Director of Communications and Executive Producer
Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys. She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.
Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.
Founder, CEO, & Host
As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.
From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.
Host, Logistics with Purpose
Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.
She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.
Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise
When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.
Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.
Principal, Supply Chain Now
Host of Supply Chain is Boring
Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.
Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.
Director of Sales
Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.
With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.
When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!
Host of Digital Transformers
Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix and IBM. Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane University, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.
Host of Logistics with Purpose and Supply Chain Now en Español
Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.
Host of Dial P for Procurement
Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Host, Veteran Voices
Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.
Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business. Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.
Chief Marketing Officer
Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM. When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.
Business Development Manager
Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.
Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.
Host of Dial P for Procurement
Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.
An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.
A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.
A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning. He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.
Social Media Manager
My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.
Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.
Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.
Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.
Sales and Marketing Coordinator
Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.
Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.
Host, The Freight Insider
Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).
Host, Logistics with Purpose
Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.
Host, Logistics with Purpose
Kevin Brown is the Director of Business Development for Vector Global Logistics. He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.
Host, Supply Chain Now en Espanol
Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.
Host, Logistics with Purpose
Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.
Host, Supply Chain Now en Espanol
Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.
Host, Supply Chain Now
The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.
He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.
A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).
Host, Logistics with Purpose
Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.
Sales Support Intern
Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.