Supply Chain Now
Episode 1005

The new wave now is ‘ransomware as a service’ where you don't even have to be technically adept enough to attack someone. You just hire somebody to execute or ransomware attack for you.

- Kevin L. Jackson, Host of Digital Transformers

Episode Summary

The Supply Chain Buzz is Supply Chain Now’s regular Monday livestream, held at 12n ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience!

This week’s edition of The Buzz was a Digital Transformers edition, so Scott Luton was joined by fellow host Kevin L. Jackson, a multi-time bestselling author who has been recognized as a Top 5G Influencer and a Top 50 Global Digital Transformation Thought Leader.

In this session, created in collaboration with a live Supply Chain Now audience, Scott and Kevin discussed:

• The cyber risk-related downside of the impressive connectivity leveraged by today’s most mature and sophisticated supply chains

• Walmart’s recent acquisition of Alert Innovation, an eGrocery automation firm that makes customized inventory handling technology to increase the efficiency of order picking

• The important first steps IBM is taking towards “continuous intelligence planning” (CIP) which integrates business planning with continuous and collaborative planning using the augmented capabilities of artificial intelligence

Episode Transcript

Intro/Outro (00:03):

Welcome to Supply Chain. Now the voice of global supply chain Supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues, the challenges and opportunities. Stay tuned to hear from Those Making Global Business happen right here on supply chain now.

Scott Luton (00:29):

Hey, good morning, good afternoon, good evening, Scott Luton and Kevin L. Jackson here with you on Supply Chain. Now welcome to today’s live stream, Kevin. How you doing?

Kevin L. Jackson (00:38):

Good morning. But you know, um, last night I was, uh, I drove off to Baltimore, and then I was, I was driving home and yeah, I had to turn my heater on. It got called. What’s happening? What’s happening,

Scott Luton (00:55):

Man? That is welcome News. A welcome development.

Kevin L. Jackson (00:59):

I don’t, I don’t like cold weather.

Scott Luton (01:02):

No, no. Well, hey, whenever you’re ready, you can make it.

Kevin L. Jackson (01:06):

You got this thing. They got this thing called, this stuff called Snow. I know. Y y’all, y’all never hear that down there,

Scott Luton (01:13):

<laugh>. We, uh, we, we can’t handle any precipitation too well down here in the South, Kevin, But anytime you’re ready to come on down and have a milder winner, you have an open invitation to join us in, in Metro Atlanta. You Thank you.

Kevin L. Jackson (01:27):

I’ll, I will take you up on that deal.

Scott Luton (01:30):

Well, uh, but all of that aside today, folks, is to supply chain Buzz, where we share some of the leading stories from across global Business is the Digital Transformers edition of the Buzz Day. We’re gonna be talking about a variety of topics and folks get ready cause we want hear from you as well. So, uh, let us know your take on some of these stories that we’re gonna be working through. And Kevin, yes. Got no shortage of things to talk about today, right?

Kevin L. Jackson (01:55):

You know what? I’m, this digital Transformers must we have this show. I’m gonna be on the 17th. We have our regular show after that, and the next digital transformers will drop.

Scott Luton (02:13):

Man, it is gonna be a busy month. Uh, do you, have you got some clones working this month, Kevin?

Kevin L. Jackson (02:19):

Hey, you know, we try

Scott Luton (02:23):

True digital transformation. Okay, Well, uh, folks, what we wanna do, we’re gonna say hello to a few folks in just a minute. I see Jonathan and T Squared already, uh, in here with us, Uh, thanks to we do, uh, big thanks to production team, of course, helping make things happen. Chantel, Katherine, and Amanda Bless, share our few events to get going here today. Kevin, uh, we wanna invite folks, Kevin, to join us at our next webinar, uh, tomorrow October 11th. It’s hard to believe it’s already the 11th of October, 2:00 PM Eastern Time, special time. We’re gonna be talking about why a probabilistic approach is better to manage uncertainty when it comes to forecasting. Kevin, have you ever heard of a probabilistic forecasting,

Kevin L. Jackson (03:05):

Although <laugh> Yeah, that’s right there next to but Monte Carlo simulation, right?

Scott Luton (03:10):

<laugh>. Hey, we’re gonna find out tomorrow for me, it’s tough enough to say probabilistic. Uh, you know, I’m not gonna practice <laugh>. Well, folks, join us tomorrow. Special time, 2:00 PM Eastern Time as we invite our friends from North Find Management and Tools Group, uh, for that, uh, webinar. Then coming up Thursday, also a special time, um, 11:30 AM Eastern Time. We’re gonna be talking to how finance and commercial teams are collaborating to improve global supply chain. So join us there as we bring in folks from Electric Case and our friends at Enable. Kevin, Hey, It, it collaboration is, is not a nice to have table stakes these days amongst these functional, uh, areas of an organization, right?

Kevin L. Jackson (03:57):

Well, it’s, it’s, it’s minimal. You know, I, I really like the term co-creation, right? <laugh>, when you’re working together, I think it’s much better than collaborate,

Scott Luton (04:09):

Okay. Co-creation, I like it. I’m gonna steal that from you, <laugh>, uh, hope I don’t owe you any, any commissions there licenses or what have you. But, hey, uh, kidding aside, folks, on October 18th, so that’s next a week from tomorrow, right? Tuesday, October 18th at 11:00 AM Eastern Time. It’s our next planning session for our ongoing leveraging logistics for Ukraine Initiative. Now, Kevin, we got updated numbers as of a couple days ago. Oh, okay. And there have been over 500,000 pounds of vetted humanitarian aid make its way to Ukraine, Poland, in the region for folks in need. How about that?

Kevin L. Jackson (04:47):

Wow. Wow. That’s, it’s really making a difference. I’m real, You know, that leveraging logistics is making a difference.

Scott Luton (04:56):

Yeah, Agreed. Agreed. And we couldn’t do it. Of course, our, our fearless leaders there, Vector Global Logistics, Enrique, Christie, Maureen, that whole team, but they’ve really built a, a global community that’s all helping out. Some folks are bringing information, other folks are bringing supplies, other folks are bringing, you know, logistics and what have you. But hey, show up on the 18th at 11:00 AM just to kind of, um, piece it all together. Uh, so whether you come to network or you come to learn, or you come to even give you name, you know, no matter, just come and join us on the 18th at 11:00 AM Eastern time.

Kevin L. Jackson (05:29):

Hey, you know, um, sorry to interrupt you there, but, uh, do you know what today is,

Scott Luton (05:37):

Uh, beyond October 10th? I do not.

Kevin L. Jackson (05:39):

It is Indigenous People’s Day. Did you know that?

Scott Luton (05:45):

I didn’t. Hey, I learned something new every hour I spend with you, Kevin

Kevin L. Jackson (05:48):

<laugh>. So it’s also known as Columbus Day Plus be a federal holiday. I don’t know why I’m working, but today is Indigenous People’s Day. And this is when we honored a sovereignty, resilient and immense contributions that Native Americans have made to the world. And we recommit as individuals and as a nation to upholding our solemn trust and treaty responsibilities to tribal nations that strengthen our nation to nation ties. I mean, there are multiple tribal nations that exist, and, and it’s really important to, to recognize this day and the culture, uh, of, uh, indigenous people.

Scott Luton (06:36):

Yeah. Completely agree. Uh, completely agree. Uh, Helen Elena says she did know that Kevin <laugh>, she indigenous People’s Day. So, but I, what I’m, I’m so glad you mentioned that because, um, we should absolutely honor and lift up their contributions. You know, we wouldn’t be here in so many different ways mm-hmm. <affirmative> without having, you know, working together. So I really appreciate you mentioning that, that on the front end, and we’ll look for some practical ways of, of celebrating this special day.

Kevin L. Jackson (07:02):

Great.

Scott Luton (07:04):

All right. So before we get into the news, some of the news of the day, I’m just gonna share, say hello to a few folks. Jonathan is back with us from Louisiana. Uh, good morning to you. Hope you had a great weekend, Jonathan, and look forward to your perspective here today. TS squared is going back and talking weather. Kevin, he says it’s called the fall slap, Kevin <laugh>,

Kevin L. Jackson (07:27):

When you driving, you so get, you know, uh,

Scott Luton (07:31):

Smack in the face,

Kevin L. Jackson (07:32):

Smack in face.

Scott Luton (07:35):

And he, he get also says Baltimore has trick weather all the time. <laugh>, love that. Thank you for holding down the, for, for over at YouTube T squared. Katherine, happy buzz day. Uh, that’s that. It’s also Buzz Day here today. So great to have you, Katherine. Appreciate what you and Chantel and Amanda do back behind the scenes. Hey, Jason Hopkins is back with us. So Kevin, uh, last week we found out from Jason that he moved back to Alabama from dc. Um, he’s a big Todd fan, which we already knew the Alabama Crimson tide. But Kevin, he, he brought in a new addition to the family. Oh,

Kevin L. Jackson (08:13):

Wow. Congratulations.

Scott Luton (08:15):

And Jason, I cannot remember your new newborns name, so refresh our memory there, Joey. Hey. Hey. Good morning to you. Joey. Hells from Minnesota, I believe. Kevin, speaking of, Yeah, I was about to say. <laugh>. Our heads and minds go to the same spot. I bet it is cold up in Minnesota, Joey, but great to have you here today. And then finally forward diving to the news today. Hey, Jenny, Jenny Pot is here, uh, with us today. Good morning from Madison. She says, finally able to join live since my standing meeting move today. That’s good. And my Badgers won this weekend. So she’s a big, of course, Wisconsin fan, Kevin.

Kevin L. Jackson (08:52):

Well, you know, W’s cold in Wisconsin too, but what’s more important is that the buzz has higher priority, uh, than, uh, that, uh, standing meeting. I

Scott Luton (09:03):

Like that <laugh>. So, uh, that’s a great point, Kevin and Jenny, great to have you, uh, look forward to, uh, another big week and appreciate all the work you do for industry and beyond. And then finally, nav. Hey, good evening to you. Uh, Nav Hills from Pakistan is tuned in with us via LinkedIn. Great to have you Navit. Uh, okay, folks, keep the comments coming. We wanna hear from you as we work our way through, um, four news stories. We’re gonna be working our way, uh, through on the buzz here today. And Kevin, are you ready to dive in? I want, I wanna start here with this story here. Flash. That’s right. <laugh>, a supply chain slap, maybe, or a digital transformation slap. I don’t know. But I wanna start with, uh, you know, digital transformation, of course is nothing new. It’s been going on, uh, organizations. I’ve been transforming a number of different ways, but it’s created some vulnerabilities, um, across global organizations. So, Kevin, tell us more.

Kevin L. Jackson (09:57):

Yeah, a absolutely. So a digital supply chain really is designed to provide visibility into the workings of the chain. But the supply and demand issues that we face during the pandemic really revealed how fragile supply chain can be, especially with the increased threat of cyber attacks. Cause everybody’s working from home, no, no longer work in that office. And organizations had really a, a a, a challenge transitioning and within, uh, supply chain technologies like embedded sensors and GPS and R F I D really helped companies to transform and to, and to flex, uh, from the traditional supply chain structures into more agile, flexible, open, and, and collaborative digital models. But the connectivity itself has dramatically increased the vulnerabilities. It leaves, uh, this chain and the factories, uh, exposed to cyber security threats. A recent survey by Deloitte and the Manufacturer’s Alliance of Productivity and Innovation showed that 48% of the respondents identified operational risks like cybersecurity as the greatest danger to smart factory initiatives. Mm. And, you know, the, the, um, uh, scada uh, supervisory control and data acquisition systems on, on all these machines, they are just over exposed to the internet by all these remote desktop applications. And the FBI said that larger businesses are being targeted based upon their ability to pay higher ransom demands and smaller entities or soft targets. So, I mean, we really need to look at your cyber security when you’re digitizing your processes.

Scott Luton (12:01):

Yep. Agreed. And you know that fbi, um, so we’re talking about this article from our friends Supply and Demand Chain executive. And Kevin, your one of your final notes there was exactly where my eyes went. And with the FBI warning, uh, yes, whether you’re large or small, no matter everyone’s gonna get hit. It’s just a matter of, of how you can mitigate the risk. Um, because to your point, the smaller businesses, uh, they’re seen as, as softer and easier targets. It may have less resources, but it could, it could be easier to, um, you know, get something outta these smaller organizations. So, Kevin, it’s a, it’s a scary time for global supply chains in some ways.

Kevin L. Jackson (12:40):

The other thing, you were talking about, ransomware, the new, the new Wave now is ransomware as a service where you don’t even have to be technically adept to attack someone. You just hire <laugh>, just hire somebody to execute or ran somewhere, attack for you. Mm.

Scott Luton (13:01):

So if you, if you haven’t already, uh, and hopefully your organization, So any of our listeners are already proactively assembling teams and resources to mitigate the risk. But boy, if you haven’t, um, get to work right away. So thank you for sharing, uh, Kevin on the first story here in the Buzz. Um, really quick before I move to our next story. So, Jason’s daughter, newborn daughter, her name is Lyric. That’s right. I forgot.

Kevin L. Jackson (13:26):

Lyric, a

Scott Luton (13:26):

Song. I love that name. So, uh, Jason, congrats again. And, uh, I can’t wait to see how, um, uh, what else she introduces as a parent, uh, to all your responsibilities as a father of three and two daughters, uh, it’s a, it’s one of life’s, uh, best pleasures for sure. Um, sand, uh, is tuned in via LinkedIn from, Is it Barry? Perhaps Kevin.

Kevin L. Jackson (13:53):

Uh,

Scott Luton (13:54):

Bar. So well, regardless, uh, Sam, it’s great to have you here. Looking forward to your perspective as we work our way through the supply chain Buzz. And by the way, folks, so that it’s right at your fingertips. Our team has dropped that first article, and we’ll drop each of these articles right there in the chat, so y’all can check it. Uh, check it out for yourself. Okay. Kevin, are you ready to move to story number two?

Kevin L. Jackson (14:18):

Yes, sir.

Scott Luton (14:19):

We move fast around here. I’ll tell you <laugh>. Uh, well, this next story, Walmart continues to make big moves in its attempt at keeping up with what I’m calling the eCommerce Jones’,

Kevin L. Jackson (14:31):

The Joneses

Scott Luton (14:32):

<laugh>, the eCommerce Jones, You know, Walmart, of course, it’s a big player, but yeah. Yeah. Um, we know the, um, uh, the, the big time eCommerce player that starts with an A that they’ve been trying to better compete against, right? Mm-hmm. <affirmative>. Um, so according to our friends over at Supply Chain Dive, last week, Kevin Walmart announced that it had a required alert innovation. Now that’s Angra automation firm that makes customized inventory handling technology. So, in a nutshell, they focus on building systems to store retrieve and dispense orders, really using all the latest technologies. And one of the core components in their platform is the use of robots that move, get this omnidirectionally on their own <laugh>. So, as I understand it, there’s no pull, there’s no pulleys there. No conveyors, no. They’re really, um, self-contained robots. They can move all wide variety of directions.

Scott Luton (15:27):

It really cuts down on the space needed in a fulfillment center while speeding up order processing for customers. Now, that sounds like a great move. Yeah. Especially Kevin in urban fulfillment centers, where space is usually expensive and limited. And, uh, on a side note here, uh, we’ve got a great interview coming out on Wednesday, two days from now with Mike Prince, uh, very innovative and senior executive of Walmart. Uh, and, and on that episode, Kevin, Tony Sheroda with rla and I, we dive into a variety of topics, including some of the really cool omnichannel things like this, that Walmart is doing to better compete to, to, to also drive customer experience. Cause that’s one of the names of the game.

Kevin L. Jackson (16:10):

Yes. Yes. You know, um, I, when I, I looked at that article, the thing that jumped out at me was the automated micro fulfillment centers <laugh> that they’re gonna put, uh, in all these stores. And it kind of reminded me of cloud computing. You know, when, when cloud computing started, it was all about huge centralized data centers, um, across, you know, square miles of, of land. And these big buildings with, uh, here where I live in Manasas, all these buildings with no windows, uh, not owned by the government started popping up and they walled data centers. And then as people started, uh, uh, the internet became more and more a part of our lives, they started transitioning from these big centralized data centers to more regional, uh, data centers. So they got smaller, but, but, um, spread out across larger, um, parts of the country. And I think the same thing is happening with this fulfillment. They’re going away from these huge centralized distribution centers to smaller distribution centers, to the little lockers that are now popping up in seven or 11.

Scott Luton (17:34):

Yep. Agreed. Um, more, certainly a lot more nimbleness mm-hmm. <affirmative>. Um, but what’s powering that, enabling that as you know, is, uh, better analytics, right? Yeah. Uh, better forecasting of what folks are going to be, um, purchasing, right. Based on, uh, the area that these, these micro fulfillment centers serve. So, fascinating time for sure. Um,

Kevin L. Jackson (17:57):

Visibility I think is really important.

Scott Luton (18:00):

Agreed. Agreed. Um, alright, so, and y’all stay tuned for that episode, again, releasing that on Wednesday. And I really enjoyed Mike Prince’s, uh, perspective, uh, all the cool things he’s been up to over at Walmart. Uh, Dr. Rhonda, good morning to you. Great to see you here via LinkedIn. Uh, she’s out in Arizona. Uh, Kevin, I bet it’s a lot warmer. Where, uh, Dr. Rhonda is Kevin, what you think? I

Kevin L. Jackson (18:26):

Think I’m gonna go to Arizona instead. Uh, Atlanta.

Scott Luton (18:29):

Well, you know, that’s, that is where we first met. Yeah. Scottsdale, I believe, scottdale you and sat down. Yes. Uh, met you and your wife, and of course, uh, our friend David. And, and, um, Oh, you, you, you successfully mitigated that risk, Kevin. Uh, but Dr. Rhonda, kidding aside, great to have you here, Brian. She has tuned in from Cape Town. Hey, hope this finds you well, Brian, Great to have you here via LinkedIn. And finally, going back to the father thing, Jason says he’s fortunate just to have one, uh, child just yet, first time father. But it’s rewarding and a lot of logistics. He says <laugh>,

Kevin L. Jackson (19:12):

<laugh>,

Scott Luton (19:13):

Plenty

Kevin L. Jackson (19:14):

Getting that, uh, supply chain knowledge in place.

Scott Luton (19:18):

That’s right. That is right. Okay. Uh, so we were just tech, uh, talking about Walmart’s recent acquisition. And again, we dropped that link in the chat there. Y’all can check that out and let us know what, uh, what your take is on that story. Let’s move over to talk manufacturing. Kevin, one of my favorite things to talk about, love the manufacturing industry. Um, a lot of change there.

Kevin L. Jackson (19:41):

A lot of change.

Scott Luton (19:43):

Uh, you’re absolutely right. Uh, and in fact, this is gonna be kind of a tale of two cities here in this report from the Wall Street Journal, where they say the current environment is getting more challenging for many manufacturers here in the States. So the Institute of Supply Management ism, they put out, um, uh, a monthly report that really measures a variety of things, but especially focuses on manufacturing activity and whether it’s, uh, expanding or contracting. Well, the September numbers came out last week, and it’s still, the manufacturer industry here in the States is still growing and expanding, but at a, a smaller, or at a, um, slower pace than it has been. So there’s a few factors at play, and we’ll hit a couple here. Interest rates, of course, have jumped up. Yeah. Which will decrease demand in the housing markets, and that’s gonna push a lot of new factory orders down.

Scott Luton (20:32):

Right. The housing industry drives a lot of manufacturing activity, and the export market is looking, uh, less than rosy, given the strong US dollar, which might sound seem kind of counterintuitive, but the strong US dollar and oversees economic challenges. So that’s, um, not helping our orders. But on the flip side, the mighty automotive sector, which is paramount to manufacturing activity. Kevin, there’s some good news here. So demand has been strong, you know, Heck, because folks can get their hands on new cars. The used car market has really blown up in the last couple years. Right, Right, right. So, demand’s been, uh, demand’s been strong. Chip supplies are finally catching up. That should lead to more sales and a lot less frozen fleets of new cars waiting for just that one final part before they’re sold. Like many <laugh>, like many other,

Kevin L. Jackson (21:26):

A chip, a computer chip, Right.

Scott Luton (21:28):

<laugh>. That’s right. But like many other aspects of global business right now, you know, we’ve talked a lot about patio furniture. Mm-hmm. <affirmative>, uh, there’s been a lot, Uh, Nike’s been in the news for a ton of inventory here lately. I mean, so many businesses, just like automotive industry, it’s gonna be working through plenty of inventory in the months to come. So, Kevin, your thoughts here about some of this manufacturing news?

Kevin L. Jackson (21:51):

Well, you know, uh, one of the biggest transitions, and we talked about this be before on the buzz, is transition from fossil fuels to electric vehicles. So will, um, all these cars that are waiting for parts, um, will they now not be able to be sold? Because like states like California are now mandating the transition to electric, uh, vehicles. So, uh, maybe these fossil fuel vehicles, the, the won’t there, they’ll be know used cars before they even get on the lot is new. So, <laugh>, maybe, uh, you know, what do you Yeah, I I think there’s gonna be a, a, a big issue here.

Scott Luton (22:36):

Agreed. Agreed. Uh, and we’ll see all this plays out, you know, speaking of, uh, computer chips mm-hmm. <affirmative>, uh, just two weeks ago we covered, uh, a new chip foundry, uh, being announced in Utah. And I can’t remember who, who was doing it, but it was a major investment. And just over the weekend I saw Kevin, that in the state of New York, they just announced a major, if one of the biggest investments, uh, uh, uh, here in recent news. I think Myron, I believe was my crime. Yeah, yeah, yeah. That making that investment

Kevin L. Jackson (23:09):

State put a lot of money into that to, to build that, that fa I mean, we’re shifting from offs, showing to ons showing, and there’s some nears showing going on in there too. But, uh, agreed. This is, this is all part of the dramatic shifts on the supply chain.

Scott Luton (23:31):

Yep. Agreed. Agreed. You know, um, many of you, it as a national security issue in terms of how little chip production was made here, still in the states, when, you know, back in 1991 or so, I think, uh, the majority of the world’s chips were still made in the US if I’m not mistaken. Uh, but regardless, big investments, a number of big investments have been announced. And by the end of this decade, uh, we should see a whole different ballgame in terms of, um, uh, domestic sourcing of chips and overall supply. Yeah. Now, Kevin, one last thought here about chips, because it’s interesting, uh, as chips have proliferated everything we touch, I mean, how long before there’ll be a chip in our, uh, water glasses that will be constantly monitoring <laugh> if the glass is half full or half empty. I mean, we’re gonna have more chips that with what everyone do with them, uh, in a couple years, Huh? I,

Kevin L. Jackson (24:26):

I thought you were gonna tell everybody about the chip you have in planted in your neck there.

Scott Luton (24:31):

<laugh>. <laugh>. Not today. I was gonna save that for later <laugh>. Um, but anyway. Well, hey, so we’re just touching on, see, that would’ve been story number three, uh, about the manufacturing industry. One of my favorite sectors of global business to talk about. So y’all check that out. We do also drop the link, uh, in the chat. All right. So Kevin mm-hmm. <affirmative>, that brings us, man, we are shooting, man. Me and you are extremely efficient here today. I tell you what, we’re going to slow down a bit, take a breath, But let’s talk about, uh, how we’re creating smarter supply chains for stronger performance and resilience. So, Kevin, tell us more about, uh, this news from our friends, ibm.

Kevin L. Jackson (25:11):

Well, um, you know, we talked a little bit, uh, about vulnerabilities when it came to, um, uh, cyber security, right? But these, over the past two years, uh, supply chain vulnerabilities have been highlighted in virtual every sector and industry. Uh, and this demonstrates that even a small disruption in, you know, the, the supply chain, which is so intertwined and, and multifaceted, can really have dramatic effects. In fact, 93% of organizations have faced challenges associated with demand volatility. You know, uh, we always talk about every business, a hundred percent businesses have, uh, a supply chain, right? If you don’t have a supply chain, you’re not in business. But you really need to know how to better anticipate and navigate these disruptions. And the volatility you were just talking about. We were just talking about how, uh, the chips are now, you know, being built. Uh, the, the sources for all of these components are changing from offshore to nearshore, to onshore.

Kevin L. Jackson (26:33):

Um, and the organizations really need to be much smarter and build more agile, uh, supply chains. And according to ibm, the first step towards this is, they call it continuous intelligent planning, or c i p. Um, this approach integrates business planning with continuous and collaborative planning using artificial intelligence and it’s augmented capabilities. So, c i p, uh, these capabilities complement all of the other enterprise solutions, things like E R P, and it can sense and respond to the market changes that affect the supply chain, right? Mm. So, with this demand planning, c i p can help address the challenges around visibility and forecasting workflows and, and collaboration. In fact, I, I learned a lot, um, because in, in the recent, uh, couple of weeks, because the next digital transformers, I’ll be joined by Rob Kushman, the IBM worldwide leader of supply chain transformation, and Debbie Powell, the digital transformation leader at IBM Systems supply chain. So this is, this is IBM’s own supply chain, and the IBM consultant team is helping them transform. So they’re going to discuss on the show how smart leaders are turning to what they call the new trife of hybrid cloud data and artificial intelligence in order to navigate this out of this supply chain chaos that we’ll find ourselves in.

Scott Luton (28:37):

So, uh, just level set with three people out there that haven’t heard of digital transformers yet. <laugh>, uh, it’s Kevin’s, it is Kevin’s highly successful podcast. It’s part of the supply chain now, family, uh, programming. And I’ll tell you, uh, he’s really hit it outta the park. So he just, uh, shared that on the next podcast episode we drop, which will be, uh, next week, Kevin, is that right?

Kevin L. Jackson (28:59):

Uh, it’s the, I’m looking at my calendar the next, last Friday.

Scott Luton (29:04):

Okay. Next to last Friday in a month here in October, Monday

Kevin L. Jackson (29:08):

Or this, Yeah, Monday or this October. What’s

Scott Luton (29:10):

The date? Monday. Okay.

Kevin L. Jackson (29:11):

24th. 24th October.

Scott Luton (29:13):

So circle October 24th in your calendar is for that conversation with Kevin, uh, Rob and Debbie. Uh, and I bet I tell you, Kevin, uh, do you offer any, um, pre-pro prepo listing, um, homework so that we can, you know, that sounds like quite a, um, a brain trust with three of

Kevin L. Jackson (29:34):

Y’all? You know what actually, um, last month was Stacy Short, where we, um, uh, we, we, we talked about from the e r p, uh, side of the, uh, ledger where we talked about, um, how SAP and IBM have really been partnered for over 50 years, Right? So, I mean, e r p feeds the, uh, supply chain. So yeah, check out the September episode. <laugh>

Scott Luton (30:07):

<laugh>. That’s

Kevin L. Jackson (30:07):

True. Was that, uh, okay for a plug? That

Scott Luton (30:10):

Was great. That was great. And so, folks, it’s simple. It is very simple. Maybe our production team can drop the direct link in the chat. But folks, you can look up digital transformers wherever you get your podcast from, and check out all the past episodes, or be sure to subscribe so you don’t miss these future episodes. Kevin’s speaking to, Let’s do this. Uh, Kevin, I think our team, uh, so the report mm-hmm. <affirmative> that, uh, Kevin’s referencing. Y’all can check that out there from our friends at ibm. So do that. Um, and then I wanna share a couple quick comments. So, you know what, a second ago, we’re talking about putting chip everywhere, including our, our proverbial glass of water. John’s like, Hey, now that’s a digital transformation. Completely agree. And it’s coming. I’ll tell you, as we all know, you know, um, this is not a new story, uh, Kevin, but still, a couple years ago when I heard this story, it really stopped me, my tracks, uh, because LL Bean, if you remember, Yeah. If you ever had a book bag, maybe from the LL Bean company, um, a couple years ago, or I saw a news article where in some of their clothing, they were putting sensors so that they could gather intel and analytics on how it was being used, what temperatures, how often it was being washed, all that stuff. That is remarkable. And, and, and that’s not even the cutting edge of where we are, that that’s probably two or three years old. So we’re gonna need a lot more sensors and chips where we’re headed, right? Kevin?

Kevin L. Jackson (31:33):

Sensors, sensors everywhere. Um, yep. Yep.

Scott Luton (31:37):

So going back on the automotive side, so Dr. Ronda said, and she said she’s trying to text, but her keypad is sticking. So I’m gonna work through, uh, any typos here.

Kevin L. Jackson (31:47):

WD 40, you know, <laugh> key pad,

Scott Luton (31:52):

Dr. Don’t do that. <laugh>. She says there was an issue with electric cars over heating and batteries being compromised. I know that’s not a chip issue, but concerning, nevertheless. Agreed. Um, and we’ve all probably seen different footage of, of that, and hopefully that’s something we can get recognized. Hey, Scott. Um,

Kevin L. Jackson (32:11):

Have you, have you ever driven a Tesla?

Scott Luton (32:15):

I have not. Have you?

Kevin L. Jackson (32:17):

Yes. And I didn’t, couldn’t even start the thing. <laugh>. Seriously, It was so weird because I, I rented a Tesla and, um, got into car. I said, Oh, wow, I’m gonna be looking good in my, in my brand new electric vehicle in there. And I, I, I sat down and I had the little square piece of plastic, and up on the screen, there’s this just one big screen, you know? Okay. Right in the middle of the vehicle. And there was a picture on it. It said, you know, put, sort of put the plastic between the two cars, between the two seats. So I took the plastic, I put it down between the two seats, Okay, <laugh>,

Kevin L. Jackson (33:02):

Okay. Take a call, put it down again, cart. Moved it around, moved it around. And, and I’m just looking. And, and the screen, that little movie kept, No, come on, put the card, the card where belong. I’m there for like, I’m there for like 10 minutes, putting the card everywhere under the seat, on top of the seat on the dashboard. Nothing happens. So I, I, I, I finally break down and I get out and I find this attendant, and I said, Excuse me, I’m, I just can’t start this car. And he told, Look at me and laughed. And he said, Let me show you. And he went in there, and I swear he put the card in the same spot that I put it, and the car, just do it right up, Really <laugh>. And I said, Boy, I mean, it was, it was, it made me a, you know, a half an inch in a difference, you know? And, and I said, Well, that’s not where the video said. And he said, Yeah, I know it’s a little hard. <laugh>.

Scott Luton (34:04):

That’s just one of the few times, the handful of times in your career that you have not had that magic touch. Kevin L. Jackson, just one of handful of times. That’s

Kevin L. Jackson (34:13):

Caution cautionary tale when you drive a Tesla.

Scott Luton (34:18):

We know it’s really, it is fascinating, uh, as we’ve all watched the SpaceX launches, and you know, Kevin, you know, of course you worked at nasa. Uh, but I think there’s a great parallel here because if you look at, if you remember the inside of the shuttle program, right? The, where the, uh, pilot and co-pilot set and, and everyone can kind of remember all the complexity and all the buttons and knobs, and I mean, it was just, it’d blow your mind. And then you look at SpaceX and you look at what the pilot and co-pilot has Yeah. Of how, just how it’s been streamlined and simplified. And, and there’s a lot of that that’s coming to global industry, whether it’s automobiles or even running global supply chains, Right? Right. Kevin, your quick thoughts there.

Kevin L. Jackson (35:04):

Well, you, you, you brought up, uh, SpaceX, uh, no, you know, you just had a launch, right? Uh, earlier this year, back to the, um, uh, space station. But, um, and you talked about how great they are with all the details and advancing technology, but did you know that the last launch, they screwed up the NASA meatball,

Scott Luton (35:32):

Really

Kevin L. Jackson (35:33):

<laugh>, but known for, I’m gonna ask to put that in the chat, but, uh, the link in the chat, But they, NASA dec decals laugh about that one.

Scott Luton (35:56):

It’s, Hey, it’s the simple things that can trip you up. It’s like messing up

Kevin L. Jackson (36:00):

That can come and, and bite you in the butt, right?

Scott Luton (36:02):

It’s like messing with the Nike swoosh, right? Or, um, I don’t know. The apple, uh, Apple logo. I don’t know. Apple.

Scott Luton (36:10):

The Apple apple. Couple other quick comments here. Uh, Simon. Hey, so great to have you back. It’s been too long. So Simon says, uh, we touched on sustainability earlier, supply chain. Simon says, Account for more than 80% of greenhouse gas, uh, emissions, and more than 90% of the impact on airland water biodiversity and geological resources. Now, Simon, I appreciate you sharing that. Cause when I think about that, I, I’ll sitting down with Scott Case with the National Retail Federation, uh, Kevin, this was back in February of this year. We’re in Vegas with the early, uh, conference. And as we were talking about kind of what Simon’s mentioning, he goes, he goes, Scott, supply chains do whatever we tell them to do. Right? And there’s so much truth. I mean, it’s, we’re, it’s, it’s, it’s a simple thought, but there’s so much truth there. Yeah. Uh, and Simon, as you know, pulling out so much opportunity there as well, once we change those inputs so we can attack those numbers you mentioned there, Simon, Kevin, your quick thoughts there.

Kevin L. Jackson (37:12):

That’s why we need more artificial intelligence. The regular, normal intelligence is not cutting it anymore. <laugh>

Scott Luton (37:20):

Real ai, really real ai. Um, now Jenny, Jenny’s going back to your fourth item here, Kevin, you’re touching on this continuous, uh, intelligent or bi business planning. Yes. And Jenny says, Big fan of continuous supply chain, uh, planning, not a set and forget it in this constantly changing environment. So Ron Po Hill, he sold plenty of set it, forget it, toaster ovens, <laugh>. But that doesn’t apply, uh, in so many different ways to global supply chain. Not yet, at least. All right. So, uh, Dr. Rhonda really enjoyed your relatable, uh, story there with Tesla. I look forward, I look forward to my first Tesla ride. And hey, the Cracker Jack production team has dropped that NASA decal or, or logo mistake in the chat. Y’all check that out. Okay. So Kevin, we have shot through, uh, all four stories that we we’re gonna tackle here today. We’ve, we’ve talked about some space nerd stuff. Cause I think both of you are, both of us rather Yeah. Are big space nerds. I know. I am. Um, it’s, it’s fascinating to see what continues to come out of James Web, uh, project and also

Kevin L. Jackson (38:33):

A lot of good stuff. They, they’re, um, putting or leveraging Huble, uh, with the James Web, and it’s just given so much more additional, uh, insight. That’s right. Um, and speaking about Huble, they’re now on looking at, uh, using, uh, SpaceX capsule to, uh, Boost Hub so that instead of Deorbiting in the, uh, uh, late in, in 19, uh, in 2030, they may have to be able keep it up for another 10 years. Uh, that Wow. I mean, that’s really, would be worth it.

Scott Luton (39:12):

Uh, absolutely agree. And to your point, it has been interesting, and y’all, y’all indulge us for a second here about some space nerd talk. It’s really interesting as, as the web has come online mm-hmm. <affirmative> and have dropped all sorts of thought provoking and, and, um, you know, science, science changing, uh, knowledge. Yeah. It’s like the Hubble team has embraced the challenge and want, and wants to remain as highly relevant, highly relevant as always. And it’s like they’ve stepped up their efforts at

Kevin L. Jackson (39:41):

Hubble. Yeah. It’s a, it’s a great competition for the front.

Scott Luton (39:45):

Yes. I love that. It really is. I do too. And, and I, I look forward to learning a lot more about how, uh, how we could get another 10 years with Hubble, because Hubble has changed our understanding on so many fundamental levels. And as web continues, you know, uh, as teams around the globe really have gotten their scheduled study slots with the web, uh, space telescope, it’ll have the same impact, but probably by an order of who knows, 10 or a hundred. We’ll see.

Kevin L. Jackson (40:13):

So when you, uh, come up in, uh, up to DC and visit me, Scott <laugh>, um, you flying to Dallas, there’s a tunnel underneath, underneath Dallas. I don’t know if you’ve been in that airport recently, but they have people move us down there. And on each side, they have these huge pictures of Hubble, um, Hubble pictures on both sides of the, of the walkway for about half a mile. It’s really, really a fascinating walkway.

Scott Luton (40:44):

We’re gonna make that happen. And you, you know, we’ll have one more thing when the Artis, uh, I don’t have that new launch date from the Artis, but that, you know, that’ll be fascinating to watch. That’ll be the world’s largest rocket, if I’m not mistaken. That’s bigger than the, um, Saturday bigger

Kevin L. Jackson (41:00):

Than five. Yeah, it’s big. Yeah. Bigger than Saturn five.

Scott Luton (41:04):

Wow. Um, Alejandra says, My husband and I love all things space and would love to work in supply chain in any of the companies that work with space related projects. Well, Alejandra, you’re in, um, there’s some good news for you because space supply chain will only continue to grow, especially as more commercial and private companies get involved in all the cool things, uh, taking place in space. And that will require, as we all know, lots of supply chain know how Kevin,

Kevin L. Jackson (41:33):

So Amanda write that down. We’re gonna have to have a space supply chain special.

Scott Luton (41:40):

Yes, that’s right. That’s right. I love that idea. Great. Well, and, and, uh, some folks may not know you Kevin, and we’ve talked about it and just about every conversation you and I have been on, but you actually spent time on what, what NASA project went to Pau that you part.

Kevin L. Jackson (41:58):

Yeah, that was the new horizon. That was a payload that I, I worked on. So, uh, it, it was great. We, I, I’d worked on some early pay payload processing systems, this one called Epic for the Atlas, uh, launch vehicle. And we process the, uh, New Horizon space craft. And it’s kinda weird because you, you know, you make sure all, you know, all the t across the eyes are dot check all the blocks, right? And you, uh, you button up the, uh, the, the bird and the on the launches, they let the candle it goes, but you don’t know if anything works for like 10 years <laugh>. Wow. And so we’re sitting there 10 years later and, and the spacecraft, it only has like, you know, it’s like less than 30 minutes in the fly by, um, and you just crossing your fingers hoping that what you did 10 years ago actually worked. And, uh, camera comes on and it start taking pictures and it was just, ah, it was just wonderful. Uh, that

Scott Luton (43:07):

Is awesome.

Kevin L. Jackson (43:08):

You know? So, uh, uh, but yeah, I really enjoyed it. I worked on the sh on shadow, uh, uh, projects also along with a really, Yeah, I was another life, another time. <laugh>.

Scott Luton (43:20):

Well, we’ll have to dive into that. Um, I’ll tell y’all, uh, on a more somber note, the Challenger, there’s a Netflix, I think a seven part documentary on the, the Challenger disaster on Netflix. And it is, it is musty compelling. Uh, they interview the, uh, astronauts family. Uh, they really walk through kind of, uh, what took place and, and how it impacted not just nasa, but the US and really global, you know, the global space community. So check that out. I think it’s called the Final Flight, uh, on Netflix. It is it Netflix? It is, um, just in, uh, and remarkable. Um, okay, so Kevin, Yes. On a much lighter note, uh, I wanna talk about blockchain for a minute. Okay. Um, we had, I’m gonna pop this up here. So you and I joined our friends at tns NSS X and deal box for a webinar. This was back about a month ago, in fact. It was really,

Kevin L. Jackson (44:16):

I was just, yeah, I was just in Las Vegas at the Mobile World Congress with, uh, uh, Jameson and John.

Scott Luton (44:24):

Really? Yeah. Well, really enjoyed how, So we touched on a lot of different things in this webinar. And, and by the way, folks, you can sign up for the replay on demand, and our team will drop that link in the chat. But it really focused on a couple different business models that’s really leveraging blockchain in a very practical and powerful way. Uh, so if you’re, if you’re a big fan of practical case studies, this is, this is your jam here. But Kevin, what was one of your favorite components of this conversation here?

Kevin L. Jackson (44:53):

So, I mean, there’s a great discussion with Jameson and John Jameson is from, he’s the CEO of NSS X, and they are actually helping veterans, uh, with their medical claims. I know many of you have heard about the, uh, water problems at Camp June, how, uh, the Marines that was stationed there and, and their families really were poisoned by, by the water there. So he, he, there are like, uh, 40 billion have been set aside, uh, for our veterans. So he is helping, um, go through all that, that paperwork. And, uh, Jonathan, uh, John, uh, Alverado a bill box, uh, his company does, uh, what’s known as investment packaging. You probably, okay, it’s kind of a arcane art, but if you are an entrepreneur, you’re starting a company and you, you go out to try to get capital investors, where those investors want to know a bit about your company, if you know what you’re doing, right, Right.

Kevin L. Jackson (46:09):

Before they give you money. So you have to package up all that information. And that process is investment packaging. Well, it’s kind of, uh, it’s really unique though. They are both using the TNS new U C I E D service that’s built on blockchain. It’s called a Universal Communication Identifier. U NSS X uses it to track the insurance claims and deal box applies the technology to the due diligence process for raising capital, this investment PA packaging, uh, process. But in both cases, the U C I D is used to record transactions associated with the documentation. All this is paper. And if you’re just using paper, it could get lost. It could, it could be mistakes. Um, you may not have all the right pieces of paper and, you know, if you ever dealt with insurance companies, just one wrong sentence, one wrong missing piece of of paper, it’s all go back to do not pass gold, go directly to Journal

Scott Luton (47:30):

<laugh>. It’s so true.

Kevin L. Jackson (47:33):

Yeah. But the U C I D can be used to verify documents and keep track of changes, um, and use digital signatures, uh, to, um, to keep that in line. Yep. Wonder So

Scott Luton (47:49):

Folks, That’s right. Folks in our audience that may be entrepreneurs, uh, in the supply chain, tech space, or really just any end to end global supply chain community. Yep. Uh, check out that deal box in particular, which may be able to help your, uh, due diligence, uh, components of your fundraising. Uh, and we’ve already dropped a link. Y’all can check out the on demand, uh, webinar there from our friends at tns, uh, that Kevin and I are talking about. So check that out. Um, okay. So one of the last things I wanted share here today, Kevin, is, um, let’s see if I can pull this up here. So this is over the weekend. We published, I think this is our seventh edition of, with that said <laugh>, it’s our LinkedIn newsletter. Well, um, I do too, when I tell you we don’t leave too much unsaid around here, do we? Kevin <laugh>. I

Kevin L. Jackson (48:43):

Know, even when you’re supposed to.

Scott Luton (48:46):

That’s right. But I’m, I’m sharing this graphic here and, uh, we may can drop the link in a chat. I’m, I’m surprised in our production team with this, But we had, we had a couple minutes, this goes out once a week and we have almost 16,000 subscribers right at it where it looks like we’re, uh, uh, 72 away from 16,000 but’s really growth. No kidding. And, and basically seven weeks time. Yeah. So this past weekend we focused on, one of the things we touched on Kevin, was, uh, Delta Airlines, because the day this published was basically the birthday of the first CEO of Delta Airlines. I’m gonna share just two quick things here that I didn’t know. Um, number one, um, when I, Well, I’ve always thought that Delta, like the company name Yeah. Really referred to, um, the delta between their service levels and, and other anyone

Kevin L. Jackson (49:41):

Else’s

Scott Luton (49:42):

Uhhuh. But it’s not, It, it actually, uh, their roots initially, uh, they were formed in Georgia, the predecessors of Delta. They moved a company to Louisiana and served the Mississippi Delta area. Oh, hence the name.

Kevin L. Jackson (49:56):

That’s the name. Okay.

Scott Luton (49:59):

Uh, and then one of the two bits I picked up, um, is had there, had there not been the bowl weavel, uh, epidemic, uh, back in the twenties that really decimated, uh, Southeastern farms mm-hmm. <affirmative>, uh, and it grew a crop dusting aviation company to one, you know, they, they ended up having about 18 aircraft and what at the time was the world’s largest private fleet of aircraft, Huh? Well, it was all focused on eradicating the bowl weevil. So had the bowl weevil not had, had that epidemic not, uh, taken place. The company that, um, that would eventually grow into, you know, Delta Airlines, a second largest, uh, airlines company in the world, that might not have happened. So I guess in some weird way, uh, I guess we gotta give a, a high five to the bowl weevil for creating, <laugh> for creating one of the world’s large airlines. Right? That

Kevin L. Jackson (50:54):

Was probably one of the first great examples of transformation of a company really transforming themselves from killing bow weevils to flying us around the world.

Scott Luton (51:06):

Isn’t that crazy? <laugh>? It’s so funny how history works there. But all of that said, with that said, y’all check out our newsletter. Um, you’ll find it on the supply chain now company page on our LinkedIn profile. It should be easy way to kind of opt in and subscribe. We publish it right now every Saturday morning, we’re still kind of tweaking the cadence and timeframes, but, uh, if there’s content, any content ideas you have that you’d like to see in that kind of more casual viewing, hey, let us know. We’d love to take your suggestions.

Kevin L. Jackson (51:36):

Yeah. You know, Greg really, um, lets it out, lets it hang out there. I, I would say it lets his hair out there, but you know,

Scott Luton (51:47):

Kevin, we gotta give a shout. You know, I’m bad about this. We should give a shout out to Greg. Uh, Greg White, who is, uh, traveling, I believe his Kansas City Chiefs are taking on. Um, well, they’re playing tonight on Monday Night Football. So, uh, uh, Kevin

Kevin L. Jackson (52:03):

Land’s lost against Titans. Really? Yeah. We’re in a rebuilding fra phase, obviously <laugh>.

Scott Luton (52:13):

That’s never fun. That is never fun. Well, Jenny, Jenny says, I learned my something new today about Delta Airlines. Hey, my, me and you both, I’ll tell ya. Uh, it, it’s fascinating when you go back to kind of peeling the layers of the onion back about some of the largest companies and brands around that you think you know about. And then you uncover some, some interesting, uh, elements to their story. Um, okay. So Kevin, yes. As we wrap here on the supply chain buzz, we’ve dropped all the links to the stories that you and I have chatted through here today. Uh, looks like our team dropped the link to, with that said, the LinkedIn newsletter we started about two months ago. So y’all check that out. Um, Kevin, uh, we’ve got the upcoming episode with Digital Transformers and IBM team coming up on October 24th. That will be interesting. Where can folks go and how can they connect with you and all the cool things? You’re up to, Kevin.

Kevin L. Jackson (53:07):

Well actually connect to me right here on the bus, <laugh> the third Monday of every month. Although, like I said, this, this month, I’m on the 10th, the 17th. Um, and then we drop the next episode with IBM on Digital Transformers, uh, on the 24th. But as always, I’m on a supply chain now.com. You can catch me on, uh, Twitter, uh, and on, uh, Facebook and LinkedIn and Instagram. So, uh, I’m everywhere. I’m everywhere. <laugh>,

Scott Luton (53:46):

It’s a, a shorter list of where folks can’t find <laugh> one, Kevin L. Jackson. Hey, uh, I really appreciate, um, you filling in today, uh, for, uh, Greg White. Always a pleasure collaborating. I can’t fill

Kevin L. Jackson (54:00):

Shoes, but I’ll try.

Scott Luton (54:02):

Well, I just said collaborating. It’s not collaborating. It’s co-creating co. Kevin

Kevin L. Jackson (54:07):

Cocreating. Yes.

Scott Luton (54:09):

All right. I gotta, I gotta learn that, uh, and swap out those words for, for good. But Kevin, thank you very much here today. Well,

Kevin L. Jackson (54:16):

Thank you, sir. Thank you. I really enjoyed being with you.

Scott Luton (54:20):

Well, so don’t go anywhere just yet. I wanna thank our production team. Uh, I tell you, they their own, um, um, they’re ready to go today. They were kind of, I bet they were kind of reading our minds where we were going. So thank y’all for dropping those resources. Chantel, Amanda, Catherine, you name it. Uh, big thanks to all the folks, uh, in the cheap seats, uh, sharing comments here today. I know we couldn’t get to all of them, but really appreciate that. Hey, y’all, check out the newsletter. Make sure you check out Digital Transformers wherever you get your podcast, as well as supply chain now, uh, where we publish it, Spot Chain out Monday through Friday, you’ll find something new in your, your, um, podcast inbox, But whatever you do, Hey, on behalf of Kevin, our entire supply chain now team, Scott Luton challenged you here on, on National Indigenous Day. Hey, let’s lift up and celebrate folks from all walks of life that have contributed to where we are here today. Um, but Scott Ludin challenging you to do good, to give forward, and to be the changes needed On that note, next time, right back here at Apache now. Thanks everybody.

Kevin L. Jackson (55:19):

See here.

Intro/Outro (55:20):

Thanks for being a part of our supply chain Now, community. Check out all of our programming@supplychainnow.com and make sure you subscribe to Supply Chain now, anywhere you listen to podcasts. And follow us on Facebook, LinkedIn, Twitter, and Instagram. See you next time on Supply Chain. Now,

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Scott W. Luton

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Kevin L. Jackson

Host, Digital Transformers

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Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Vicki White

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Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Allison Giddens

Host, Logistics with Purpose

Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Karin Bursa

Host of TEKTOK

If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.

With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is transitioning from active duty in the US Army. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Jeff Miller

Host

Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business.  Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.

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Amanda Luton

Chief Marketing Officer

Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM.  When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Billy Taylor

Host of Dial P for Procurement

Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Sales and Marketing Coordinator

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Ben Harris

Host

Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.

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Page Siplon

Host, The Freight Insider

Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Alex Bramley

Sales Support Intern

Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.

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