Supply Chain Now
Episode 859

What you know is the enemy of what you could learn. So forget what you think you need to do to fix your supply chain and open your mind to what's possible that wasn't possible a few years ago.

-Aaron Meredith, Verusen

Episode Summary

What’s holding your organization’s supply chain back? Whatever it’s labor shortages, inventory planning challenges or beyond, you don’t need a $100M data cleanse to move forward. Which begs the question: what if supply chain solutions were more like apps? Now’s the time to explore simpler solutions that help you act on the information you already have to stay resilient. In this episode, Scott and Greg sat down with Verusen’s Christine Barnhart and Aaron Meredith to discuss the need to balance cost and risk, big opportunities in #MRO, solving problems faster with #AI and more.

Episode Transcript

Intro/Outro (00:00:03):

Welcome to supply chain. Now the voice of global supply chain supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues. The challenges and entities Stay tuned to hear from those making global business happen right here on supply chain now.

Scott Luton (00:00:32):

Hey, good morning. Good afternoon. Good evening. Wherever you are Scott Luton and Greg White with you here on supply chain. Now welcome to today’s livestream Gregory. How are we doing one?

Greg White (00:00:42):

Doing quite well. How are you

Scott Luton (00:00:44):

Doing? It’s been a, it’s been a very productive week. Uh, it’s been a intriguing week. It’s been a week. That’s called I think the world to action. And we’ve seen a lot of that, Greg. And, uh, but from a supply chain standpoint, we’ve got a great conversation teed up right here today.

Greg White (00:00:57):

Yeah, I agree. I, I mean, look, I guess I need to do the full disclose thing like they do on CNBC. I’m a big fan of the founder and the company, an advisor and investor in our guest today. So if I show some bias,

Greg White (00:01:17):


Greg White (00:01:17):

But on a kind of a cool note, I was thinking about this as we do the intro. I wonder if the people I out there who are waiting through the intro, do what we do, which you and I are, you know, we’re kind of like everywhere off camera. Yeah. And then as soon as I don’t know what the tone is in the, in the intro where you just go

Greg White (00:01:35):

Add attention. Right? Right. I

Greg White (00:01:37):

Wonder what everybody’s trigger point is

Greg White (00:01:40):

That’s a

Greg White (00:01:41):

Question’s dog here. We could be doing anything and

Greg White (00:01:43):

Soon as

Scott Luton (00:01:45):

Ready. Well, we’ve got, as you alluded to, without giving up our guests, we’ve got a wonderful conversation teed up today. We’re gonna be talking about creatively, finding new ways at attacking and reducing risk, improving supplier performance, and really overall supply chain optimization, starting with they focus on MRO, which is another one of our favorite acronyms, right. Maintenance, repair operations. If I’ve got that right, Greg? I believe

Greg White (00:02:11):

There’s several ways. That one. I like that one.

Scott Luton (00:02:14):

Yeah. Okay. We’ll go with that one then. We’ll see. Christina.

Greg White (00:02:18):

We’ll get

Greg White (00:02:19):

Version of it is. Yeah.

Scott Luton (00:02:21):

Uh, but MRO materials management in particular big opportunities there, the 18 from VEON back with us. So stay tuned for what promises to be an informative and intriguing conversation. Okay, Greg, we’re gonna knock out quickly three program notes before we have Christine and Aaron, uh, join us. So let’s start with Greg. Our nominations are open for our 2022 supply chain and procurement awards. Nominations are open until April 1st. I think you’ve got eight or nine different categories or something for everybody. There’s no limitations, Greg, wherever your operations are across the globe you’re eligible. And Greg folks can go to supply chain, procurement It’s just that easy, right?

Greg White (00:03:03):

Yeah. And it’s in the, the comments feed or is it it’s in the private chat? Let’s see, it’s

Scott Luton (00:03:10):

In it in there. Now.

Greg White (00:03:11):

Comments feed. There we

Scott Luton (00:03:12):

Go. You want it, Greg? It’s gonna be in there. It’s that happens.

Greg White (00:03:17):

But yes. I mean, look, nominate a comp a company that’s doing something exceptional. There’s all kinds of categories in including humanitarian categories. So agreed. You know, pick a company, put ’em out there.

Scott Luton (00:03:28):

That’s right. And it all supports our nonprofit friends over at hope for justice movement right along. We want to talk about this global upstate conference on international business and foreign airs taking place in South Carolina, our dear friend, Greg white and Kevin L. Jackson, both are sitting on panels for this March 29th through the 31st event. Greg, your favorite thing you’re looking forward to here

Greg White (00:03:51):

Schmoozing with generals and diplomats and things like that. I mean, seriously, in, in, in the right way, I want to learn what they’re seeing out there in the world. We haven’t been able to visit the wide world much lately. So, you know, we have people coming from Europe and around the world. I’d like to understand what they’re seeing in both foreign affairs and supply chain and how those things intersect.

Scott Luton (00:04:14):

Agreed. It’s gonna be a great conference looking forward to checking out you and, uh, Kevin and, and really the slew of all the other speakers that you you’re alluding to. Uh, and folks it’s open for registration. We’ll drop the link in the chat and y’all check that out. And finally, speaking of taking action, uh, just yesterday, we had our dear friend and Rick Alrez with vector global logistics. Who’s committed to change in the world and meeting needs wherever they are. He brought a couple of his EO friends, uh, with him, including, uh, David who serves as president of EO, Poland. And as we all know, uh, Greg and everyone else listening out there, Poland, the Polish people have just been remarkable. Yeah. Uh, they’ve, they’ve welcomed so many of these refugees that are in need, uh, from Ukraine. I think the numbers is approaching 2 million now, but they need our help. We gotta have their back. They need supplies, beds, foods, you name it. Living kits is what the EO organization, which is global have assembled. Right? So if you wanna step up and take action and give, regardless of whatever amount, check out Ukraine dot EO,, again, Ukraine dot EO, Poland do org and Greg, your quick comment there.

Greg White (00:05:23):

Yeah. What David Doda and, uh, Monique are doing in, you know, to make things happen. They’re in Poland. Look, these people have lives. They aren’t at war and they are dropping everything. David runs a, a company, a tech company over there, and he has literally dropped everything to run this day and night as we learned yesterday. So, you know, the strain extends beyond the borders of Ukraine, but man, the people of Poland, of course, some EO members in, in the us and Moldova and Romania are taking the brunt and the, the largest majority of the refugees as they flee Russian aggression in Ukraine.

Scott Luton (00:06:04):

It’s remarkable, uh, to hear David speak to it yesterday. So y’all check that out. We need to have their back. They need our support. And of course, all of us here are praying, hoping, wishing for a cease fire that we can get to hopefully some sort of resolution, but protect people as we do. Okay. We’ve got some great guests. That’s gonna join us in just a minute. Greg, let’s say hello to just a couple of folks here. We wanna hear from y’all throughout the hour, we wanna make this very interactive Chand tuned in via LinkedIn. Let us know where you’re tuned in from. We’d love to, to have you, uh, thanks for, and hello. I believe this Greg is Dirk. I believe if I’ve got that right. Uh, Amanda and, uh, Amanda, let me know, but big, thanks to Amanda, Chantel and Catherine behind the scenes helping to make the production happen. A lot of good stuff there, but welcome in Chandra and Dirk. And again, we wanna hear from you as we work through the conversation here today, Greg. Yeah. Are we ready to bring in our esteemed repeat guest to supply chain now today?

Greg White (00:07:05):

Yeah, absolutely. Let’s do it

Scott Luton (00:07:07):

All right with no further do I wanna welcome in Christine Barnhart, vice president of product strategy and go to market with Faron and her colleague, Erin Meredith executive industry advisor also with Veron, Christine, Aaron. Good afternoon. How you doing? Hi.

Speaker 5 (00:07:23):


Scott Luton (00:07:25):

It is so great to have you back. Uh, I wanna say Christine you’re with us. I believe it was last month. Had a blast talk. I think you and Paul join us. Uh, you had some big news. Y’all continue to innovate. Drive more success, grow. It’s just, uh, quite the story, huh?

Christine Barnhart (00:07:42):

Uh, absolutely. I mean, it’s, uh, you know, no holds barred. We’re kind of really rolling into 2022 trying to, to do our best, to really solve some meaty supply chain challenges.

Scott Luton (00:07:54):

I love it. And making big progress really move the needle in that regard. We’re gonna talk more about that and just a minute. Wanna welcome. Wanna give a quick shout out. Y’all may know the one and only Jenny pats law. She’s doing some great things up in Madison, Wisconsin, between entrepreneurs, industry and, and government and academia. You name it solving problems, but Jenny welcome in her Wisconsin. Badgers folks are number three seed in the men’s tournament. How about that luck to the bad right there

Greg White (00:08:21):

Was duke.

Scott Luton (00:08:22):

Is it really hadn’t I looked

Greg White (00:08:24):

Three seed.

Scott Luton (00:08:24):

Yeah. Are they ive not?

Greg White (00:08:27):

They stopped by Virginia tech in the AAC ACC championship and dropped from probably a one seed to a three. So really that, I mean, that’s big props to Wisconsin to be at the same level

Scott Luton (00:08:38):

We’re pulling for you at Jenny and so great to have you here today. Look forward to your contributions and by the way, love from India. Thank you very much for that. Let us know where you’re tuned in from India via YouTube. Great to see ya. All right. So Christine, Aaron and Greg, before we get to the heavy lifting and we talk about Mr. Starting with MRO to really optimize your supply chain and, and reduce risk and, and find all kinds of efficiencies. Let’s start with this. Believe it or not, March 15th celebrated each year since 1983 as world consumer rights day had no idea, frankly, even though I’m a big, uh, uh, fan and passionista when it comes to, uh, consumer experience right. Customer experience. But the tie in here is they picked March 15th because president John F. Kennedy addressed Congress on March 15th, 1962 and laid out kind of a consumer rights and what to expect and what consumers should expect. So we really cool historical tie in. So this is a question I wanna ask each of you and Christine, we’re gonna start with you cuz you’re you’re one heck of a lead off hitter like Otis Nixon, stealing bases and hitting 300. So Christine, what is compliment? It is a big compliment. It’s one of my favorite Braves of, of lead off hitter all time. So Christine, what is a recent company that’s really afforded a wonderful experience to you as a consumer?

Christine Barnhart (00:10:01):

Absolutely. I’m gonna tell you Delta. I think that the airline industry has not been getting enough love. Um, and I travel a ton to our corporate headquarters in Atlanta, specifically through Hartsfield. And I just have to tell you, you know, they’re, they’re really doing a great job of being reliable and friendly. And the launches quite frankly in Atlanta are really top notch, gives me a place to decompress and unwind and just make the fact that I’m going back and forth between my home in Evansville and Atlanta pretty regularly, a lot less stressful.

Scott Luton (00:10:38):

I love that Evansville, which of course she’s referring to Evansville, Indiana. I love that. Uh, and Christine, gosh, that’s a great call out cause Delta’s done all of that in some really challenging conditions for the airline industry. So wonderful. Start there. Just like, Hey, you hit a double, so Christine’s on second base, Erin,

Christine Barnhart (00:10:57):

Come on, Aaron, bring me home.

Scott Luton (00:10:58):

That’s right. So Aaron, uh, I love how you just pick right up on that analogy. Christine, Aaron, talk about a company that’s really picked you up here lately.

Aaron Meredith (00:11:07):

Yeah, yeah. So I had a problem this weekend, right? So I, I lived in Europe a few years ago and I came back, we brought one of our TVs. We bought in Europe and I was too cheap to buy us TV to place it. So I just got a one 10 to two 20 volt converter, which has been great, but then the fuse blew on it. So you gotta find this five ounce Fu or this five amp fuse for a two 20, uh, volt converter. You know? So I went to the usual suspects, no, no dice, right? But your local, a hardware store, they can solve anything for you, right? Say, Hey, I got this and they say, follow me and they solve your problem. So in terms of customer experience, consumer experience, I’m willing to drop an extra dime here or there for the local ACE hardware.

Scott Luton (00:11:58):

I love it. You pay, you get what you pay for Greg. You’re about to add to that,

Greg White (00:12:02):

Uh, not a shareholder of ACE hardware, but a huge fan. They have really, I don’t wanna say turned it around, but you know, in the old days you thought of an ACE hardware where, or there was like one oil filter on the shelf and an old guy sitting there in a dirty, t-shirt going, ah, we’re outta stock on that. Now it, I mean, they are real legitimate retail stores and they are a real art alternative to the big box stores and they are just beautiful stores. So they have really, really come around and now a global organization, they are huge all over the world, including the middle east.

Scott Luton (00:12:38):

So I love that and they’re growing and they go into old buildings that would otherwise be demolished and they like reinvesting. And we got one just down the road that, that went into an old E that has been out, you know, been, been sitting there vacant for years. I love that

Greg White (00:12:52):

Every single ACE hardware locally owned by the way. Really? Yeah. They’re not a chain. They’re a group of, of independent dealers is what they call ’em,

Christine Barnhart (00:13:02):

But it’s a franchise type model, correct?

Greg White (00:13:04):


Scott Luton (00:13:04):

Yeah. Love it. All right. So ACE hardware and Delta you’re getting loved on here today. Keep doing what you’re doing. Consumers are very appreciative, eat up tuned in from the U UK via LinkedIn. Great to see you here today, let us know where in the UK. And we look forward to hearing your and Jenny’s and everyone else’s POV as we work through today’s conversation. So with that said, we’re gonna have to couch or a shelf sports and our consumer love for the moment. Cause we’re gonna talk about supply chain here today with, with, uh, leaders from organization that are making their presence felt globally. So with that said, Christine, let’s start maybe with some level setting, which is one of my favorite places to start after the foreign fun warmup with what do we see in the state of supply chain today? So what we seeing out there, Christine?

Christine Barnhart (00:13:50):

Well, it, it definitely, isn’t getting less complex and, or more stable. I mean, I think I’d be remiss if I didn’t start with obviously the situation in Ukraine and, and Russia, I think it’s top of mind in general, the humanitarian crisis, but from a supply chain standpoint, you know, supply chains were already struggling. This really just makes it worse, makes it more complicated. There’s a lot of materials that were really come from that region, hydrocarbons, some critical minerals. And then also, you know, beyond that, the Ukraine has really functioned along with Poland as kind of that low cost region for Europe. And, you know, they do a lot of assemblies and, and a ton of production. So I don’t think it’s gonna get any better for supply chains anytime soon, just because of that incident. Right. You know, beyond that, we’re continuing to see, you know, changes in demographics.

Christine Barnhart (00:14:44):

And I know we’ve talked previously about what MZ has, you know, termed the great pandemic, which are this demographic drought and, you know, record retirements for baby boomers, not expected to re-enter the market and, you know, millennials delaying and, or, you know, moving into entrepreneurial roles, women being much more impacted by COVID and exiting the workforce. So I think that’s another, you know, just a big issue for supply chains. And then just in general, if we take a step back and I’ve been at supply chain engineering manufacturing for over 20 years, we’ve had this MYOP myopic focus on reducing cost and, and being lean really at the cost of being agile. And, and I think, you know, it’s coming home to roost now. Um, there’s not a quick fix. And I think everybody kind of has to strap in for the long ride, unfortunately,

Scott Luton (00:15:44):

Incredibly challenging. And Greg you’re about to add to that.

Greg White (00:15:48):

Well, I mean, it, you know, where VEON does, a lot of work is with manufacturers and brands, right? And they have been remiss in moving from a solely cost reduction based supply chain to one, that’s more of a risk balance supply chain recognizing that there are risks in the supply chain other than just cost. And now, as, as Christine just talked about, they paying the price and several of them are moving fast. Some of them are hoping for the old days to return, but the difference that will force companies to adapt and adopt new technologies is the fact that you cannot hide your supply chain anymore. Now your supply chain is as big or even bigger brand equity play than even your sales department. Because if you can’t, even if you can sell it, if you can’t deliver it, what does it matter?

Scott Luton (00:16:39):

Yeah. Agreed. You know, it’s kinda like the, um, somewhat related note that baseball analogy can’t hide someone that can’t play defense. Cause that’s where the ball’s gonna find in crunch time. Right. And it’s, it’s ruined a lot of playoffs experiences for a lot of teams, uh, really quick. And Aaron, I’m coming to you next for your quick follow up, but I wanna welcome in Tina. Tenda from Zimbabwe via LinkedIn. Great to see you here today. Look forward to your perspective. Y’all keep it coming. We’re gonna try to get y’all’s comments to work through sole. Great to see you, uh, via Abu Dhabi doing some really cool things there in UAE from, uh, general general industry stand point. Uh, gene pledger has tuned in, he said, great point inventory. Thank

Greg White (00:17:18):


Scott Luton (00:17:19):

Is gold right now I was afraid

Greg White (00:17:20):

Our, I was afraid our signal got lost in Northern Alabama somewhere.

Scott Luton (00:17:24):

Right. And finally, bill ke I, I believe I said that wrong. I apologize. Make sure we get, gimme some tips there, but great point risk balanced supply chain. That is so moving to my ears. Great to have you here via LinkedIn bill and we’ll forward the rest of your perspective. Okay. So Aaron as we’re level setting, and then we’re gonna move into kind of what our teams are facing here in a minute, but, but finish any additional thoughts when it comes to what we’re seeing with the current state of supply chain right now.

Aaron Meredith (00:17:50):

Yeah, no, it’s, it’s really interesting. Just, uh, I, I, I talk to a lot of companies every week and, and just how those conversations have changed over the past year. I mean, it was clear in, into last year, nobody cared about cost. It’s like risk, risk, risk supply, plus really all we care about we’re gonna inflate our inventories. And it it’s really interesting. I would say, you know, really over the past maybe kicking off 20, 22, almost every conversation is okay now how do we actually optimize costs without, without in incurring more risks? So it’s kind of like, okay, we, we did risk our a lot, but we that’s unsustainable. I mean, that’s just a, that was a reaction. So we have to figure out how to now get costs back in line without, you know, bringing risk down or bringing risk up with it. And, uh, you know, so that’s, that’s clear to where a lot of folks unsurprisingly turn their attention to cuz you can’t just derisk yourself out of business. Well, I guess you can, but you probably shouldn’t

Greg White (00:18:55):

That’s the other risk, the other risk, right? Yeah.

Scott Luton (00:18:59):

So the, the knee jerk reaction was, was allowed for a certain period of time. But now we gotta get back in control kind of what I’m hearing there from Aaron, uh, by the way, pre a greatness, see here from Gianna. Thanks for that. Yes. Christine and Erin and Greg always provide a very insightful discussion, but we wanna hear from you Priya, let us know what you’re thinking, your reaction to what some things we talk about here today. Okay. We’re gonna shift gears kind of from the state of supply chain to one of our favorite topics, which is the people, right? The people that make global supply chain global business happened, you know, we love our technology and technology certainly is transforming in so many ways how we do things so we can do it better and we can better take care of our, uh, team members and our customers, quite frankly. But Aaron speaking about the people, the make up the teams at organizations across globe, what are they facing right now?

Aaron Meredith (00:19:50):

Yeah, it’s a pretty, it’s a pretty complex, um, you know, equation. So E even prior to the pandemic, we knew we knew 30% of our workforce was gonna retire and we could only replace a fraction of ’em, you know, so that, that problem is already sitting there. And then through the pandemic with the Sandem and people exiting and you just accelerated and gotten worse, you know, the other side of that equation is companies have been smart about digitizing their data and their processes, and they have all this data and, and data doesn’t seem to be the problem anymore. We got all the data, we can handle it, right. But it’s really, you know, how, how can you make good use of it? And if, if I’m running a company, how do I best apply my resources to get the job done? I gotta get done today while preparing myself for the future while trying to digitally transform into this future state and how do I play all those puzzle pieces, right?

Aaron Meredith (00:20:48):

And, and that’s, that’s kind of the, the complex three dimensional chess board that folks are trying to deal with. And, you know, I would say 80% of everybody we’re talking to is going through some sort of major implementation. Uh, it could be an, an E R P upgrade or some sort of enterprisewide initiative. That’s consuming a ton of resources, which is interesting because the other side of that is you have a lot of ways you can help address, you know, these problems they’re having and solve, solve some problems that are actually very resource light and agile. And you know, one of the things that the conversations we get into often is okay, if you want to have resources to go work on this great big project you have, what if you could actually free up some of those resources time by implementing some point solutions that, that enable your, your organization to be much more productive, right?

Aaron Meredith (00:21:47):

Let’s get a lot more done, fewer resources, easier, less expensive. And now you’ve now you’ve unlocked resources to go work on some of these larger projects that that’s a, that that’s a huge paradigm shift. You didn’t have that conversation, you know, five or 10 years ago, but these are kind of the routes you can start to explore. Now, I think companies are starting to realize at, you know, yes, we have to do this big thing here, but what are these multitude of other initiatives I can engage in very cheaply, easily, low risk. That’s gonna make me more profitable and free of resources at the same time that I need to commit to some of these big projects. So that’s, that’s a lot of the, when we talk about people in companies and, and people are like, man, how do I, how do I go do something with you guys when I got this huge right project over here, these are the conversations we have

Scott Luton (00:22:39):

And all of that, uh, gives the people what they want, which is more rewarding, fulfilling work. When you can do that, uh, effectively, we’re gonna touch on that in just a second. Christy, lemme come to you next, uh, for your, your, or follow up thoughts to that. But first I wanna say hello, Greg, to our dear friend, Lamont, Hardy, the project management guru and, and then some based in sunny San Diego. Great to see you here. Uh, Lamont,

Greg White (00:23:02):

Lamont, wholeheartedly agreed with my wholehearted disagreement with an author on, on one of my, uh, summaries that I put on LinkedIn the other days.

Scott Luton (00:23:12):

Well, he said, I

Greg White (00:23:13):

Wholeheartedly agree

Scott Luton (00:23:16):

Every Monday, Wednesday, Friday, if you’re not connected or following Greg white, you’re missing out. I promise you. Okay. Billie’s great question. We’re gonna bring that into the fold in just a second, but Christine elaborate. What else would you piggyback on Aaron’s initial thought there in terms of the challenges that teams are facing?

Christine Barnhart (00:23:31):

Yeah. I mean, I think Aaron hit a lot of the talking points. I mean, and you’ve, you know, we’ve talked about it before people are swimming in data. It’s not a data, it’s not a lake, it’s a swamp. The data is not very useful. Necessarily. Companies have a really hard time gleaning insights from the data that they have today. So I, I agree with him wholeheartedly. It’s not a data issue. It’s really, I think, um, finding solutions that are very business outcome focused from companies that have true subject matter expertise, where you can kind of pick and choose your battles and say, okay, I’m gonna improve this one thing. It’s not a heavy lift. And then I’m gonna move on to the next thing. And Gartner has just really started to talk about kind of the composable supply chain and right. Um, micro apps and, and things of that nature. So I don’t think any of us are advocating that you don’t need any E R P uh, but at the end of the day, the E R P is not gonna solve all of your problems. And in order to move forward, you really have to think about new business processes and new ways, which is that distinction right between digitization and digitalization. Ah, and I think that companies are finally starting to, they digitize right in the eighties. Right,

Scott Luton (00:24:46):


Christine Barnhart (00:24:47):

They were on an electronic system, but it still wasn’t really delivering everything that they needed.

Scott Luton (00:24:53):

Mm. Okay. All right. Uh, lots of t-shirt ISS already. Greg, I wanna come with you. And then I’m gonna circle around to Billie’s question about the great resignation and get everyone’s quick answer there, but Greg, your current thoughts, your thoughts.

Greg White (00:25:05):

Data’s not in the lake. It’s in his swamp. Wow. That that’s not a great t-shirt is,

Scott Luton (00:25:09):

I don’t know what it’s

Christine Barnhart (00:25:10):

I gotta, I gotta attribute that that’s actually Laura CERI

Greg White (00:25:14):

Of course.

Scott Luton (00:25:15):

And one and only yeah, yeah, for sure.

Greg White (00:25:18):

Telling it like it is. Look, I think, you know, I don’t, I don’t directly compete with any of these E RRP. So I can say what I really have always thought about ERPs and that is they are a mile wide and an inch deep and the, the kind of area where that Christine and Aaron are talking about in supporting your people. Sometimes you need to go a mile deep and that’s why point solutions make sense to bolt into an E R P look, let’s face it. E R P systems started out as finance systems ERPs just a name because they could, they had to come up with a name that said we’re gonna dabble. That allowed them to market the fact that they dabble in supply chain, they dabble in forecasting. They dabble in warehouse management and all these other, all these other things. But in the end, it’s a data master data management and finance tool.

Greg White (00:26:06):

That’s it? So going deep in, uh, in all of these niche, I don’t wanna say niche. I say point solution areas. It’s worth it. People have been doing it for decades with warehouse management and demand, forecasting and planning and that sort of thing. And there are other areas where you can do that. And I believe that the days of billion dollar E R P implementations that nearly nearly kill a company are over because now you can put a data layer over the top of this old ancient system. Literally some of these systems have code from the 1950s in them, Howard.

Scott Luton (00:26:44):


Greg White (00:26:44):

You, you can put data layers over that and then interconnect with all these other data systems. And that’s a huge service to your people because instead of re-engineering your business or re-engineering your technology, you get to king work and get the work done.

Scott Luton (00:27:01):

Okay. I love it. He come on. All right. So we got

Greg White (00:27:07):


Scott Luton (00:27:07):

Yeah, that’s right. Uh, the sensors, weren’t just, they were just fast enough. Uh, David Morrow, you got a great question here. We’ll try to get to that. Uh, I wanna add mark Prestons here. Mark. Hope that’s finds you. Well, he’s on the board with the association for manufacturing excellence. Mark says value in the eyes of the customer versus pretty wallpaper for charts in the wall with no action or outcome. I love that. Mark hope this finds you well, great friend of the show there. And

Greg White (00:27:32):

Action only. Yes,

Scott Luton (00:27:34):

Let’s get that. And I’m gonna put, if I can get your quick answer to Billie’s question here, and then we’re gonna move on to MRO. Cause that’s, that’s one of our main thrusts here today. Do you think the great resignation is affecting supply chain and how are organizations balancing it with resource allocation? Christine, a stick with you for a reader’s digest answer,

Christine Barnhart (00:27:52):

A hundred percent, a tremendous amount of knowledge and expertise is walking out the door. And if you have not invested in systems and tools that allow to capture and institutionalize and leverage that it’s gone and it’s never coming back,

Scott Luton (00:28:10):

You’re in the swamp with no paddle. Okay. Uh, let’s go to Erin

Christine Barnhart (00:28:16):

There’s alligators. Yes.

Greg White (00:28:18):

Yeah. Right?

Aaron Meredith (00:28:20):

Yeah. Yeah. I mean, it’s, it’s, it’s impacting everywhere. Right? So as Christine said, if, if you’re not doing something about it already, you’re already behind in, in this space, but balancing that’s a great term, right? So you’ve only got so many resources they’re getting fewer and, and balancing becomes tougher. So you have to find ways to free up your people’s time, which are available. Yes. You can unlock that productivity with these, uh, point solutions that Greg refers to, you know, so that they can work on these other critical areas of your business, right?

Scott Luton (00:28:57):

Yes. And bring more value to the table and enjoy while they do it. Greg. Uh, your quick answer to Billie’s question.

Greg White (00:29:04):

Absolutely. Yes. Been doing so for nearly a decade. I mean, baby boomers have been retiring for a decade. So to the second part of the question, how our organization is balancing it with resource allocation, hopefully not strategically. Right? I mean, I really think that most companies have no plan and, and that’s, that’s gonna set companies back, frankly, as Christine said, a lot of expertise walking out the door where the only re place where that expertise was held was in someone’s head.

Scott Luton (00:29:36):

Yes. They’re walking out the door with a multicolored Fanny pack full of their tribal knowledge and Christine, if that’s within arms, yes. Please share. Maybe you can share what you perfect. Just

Greg White (00:29:50):

Being clear. Do you think, do you think all, I mean, wait, let’s not stereotype here. Not all the baby boomers wear Fanny packs. Right.

Scott Luton (00:29:58):

I think, Hey, I think you’re, if you’re everything Carlos, regardless of the generation, if you’re at a, uh, a wonderful amusement part with the kids, a Fanny pack is a convenient way to go, right. Christine.

Christine Barnhart (00:30:08):

Exactly. And I’m a Xer, I’ve never owned a Fanny pack, but you know what, when I go to Orlando next week, I’m taking a Fanny pack.

Scott Luton (00:30:18):

All right. Pictures, or it didn’t happen. Pictures are it didn’t happen? All right. We gotta move on. Thank you for giving us the prop there. Christine, let’s talk about MRO. So first off, I want to make sure we got the, the acronym, right. Main, I’ve seen a couple different definitions. Christine. We’re gonna talk about why we start with Mr. R MRO and what the big deal about that is. But first maintenance repair. Is that a, is that good?

Christine Barnhart (00:30:43):

Yeah. As, as in all things supply chain, there are multiple definitions. Yes. I generally do maintenance repair and operating supplies, but I think there’s, like I said, all things supply chain there’s nuance and tweaks.

Scott Luton (00:30:57):

Yes. Yes. Okay. Well, so we’re, we’re got about a 85, I think, which are, are on, uh, the acronym, but Christine, more important than the acronym. And by the way, I think this might be Catherine, but loves the FA pack Fannie pack. And the swoosh they’re gonna be the stars of the show as, as typically is the case. But Christine, what is the opportunity with MRO? Why should folks start there? And, and what’s the big deal?

Christine Barnhart (00:31:20):

Yeah, I think so. We’re seeing a lot of movement for companies to invest in intelligence and, you know, Gartner talks about it. HBR talks about it. I think Gartner, the last I looked, they were like 50% of companies are gonna invest in intelligence applications in the next like two or three years, most however are taking kind of this enterprise approach where, you know, they, they wanna boil the ocean, right. You know, a mile wide and an inch deep and it’s not very effective. So what we’re really seeing is pretty progressive mature companies have started to recognize, let’s pick a, an area, an MRO is a great area. It isn’t as risky as starting with direct, right? There’s more supply available. It’s a little bit more commodity oriented. So I can, you know, make this investment to improve MRO, you know, reduce risk without inflating inventories, by applying artificial intelligence and make some tremendous gains.

Christine Barnhart (00:32:23):

My people will get comfortable with the technology. I, as a company, start to understand it better. And then I can, you know, really mature and, and move into the next area of supply chain. So I think for us, you know, we’re really advocating that people start to, to look in the MRO space. I mean, look, I’ve been in this a long time and, and I’ve managed sourcing. And I was one of those people that was like, uh, MRO. Like it’s not strategic. I care about like the big things, the, the direct materials. And now I’m like, oh, wow, that was, that was really my op and, and on my part, and maybe not that effective for the companies that I worked for and I should have taken, you know, a little bit more strategic approach because at the end of the day, if I don’t have what I need to run the plant, I’m not making production. And if I have too much of something, then I’m wasting, you know, working capital that I could have been using for something else.

Scott Luton (00:33:23):

Excellent point. Now, according to a resource that we’re gonna share towards the end of today’s livestream, which included this fact toy that B according to Boston consulting group, up to 4.5% of, uh, all of top line revenue could be spent on MRO service is spare parts. You name it. So this, this could be a potentially big opportunity as you speak to Christine, Aaron, I wanna come to you. What else would you add to that? Then we’ll get, Greg’s take, and then we’re gonna move to, uh, some stories and some examples. So Aaron,

Aaron Meredith (00:33:52):

Yeah. I mean, uh, so having worked, uh, not insignificant portion of my career in maintenance and reliability in manufacturing, a $2 gasket can still shut your plant down, right? So from a overall spin versus an, you know, within a company percentage wise, we’re like, eh, that’s not really strategic, but the risk is, is really enormous to manufacturers to not managing it, right? One but two, there’s still a lot of money to be saved there because it’s not strategic. It’s not been invested in, it’s not been innovated in and there’s just money everywhere, everywhere you look there’s waste to be had that you can capture very quickly. So it’s a great, it’s a great place to start get great returns, low risk, learn how to use this new way working.

Scott Luton (00:34:43):

So I’m hearing what you both are talking about there leaders, because it’s not a sexy thing to focus on. Folks leaders are missing real opportunities. Greg, what else would you add to what Christine and Aaron and Aaron have shared

Greg White (00:34:57):

To the point of what they both said? Leaders need to redefine their definition of strategic because a $2 item of any kind that can shut down your plant is strategic, right? I mean, out of business is still outta business, no matter whether it was a $500,000 part or a $5 part. So I think we need to redefine that. And the other thing, um, with MRO and starting with MRO is it’s a much lighter investment and it’s a much more data, poor environment. So it’s the worst, it’s the best of one world and the worst of other worlds. It can only get better from there because your data is usually better in your direct goods and it’s way better in your finished goods. Yeah. So if you can build a model and succeed, it’s the old story I’m from Wichita, Kansas. If a business can survive in Wichita, Kansas, it can survive anywhere. Um, and similarly, if you, if you are, you can make a benefit in the MRO space. It’s that much easier to do it in direct and finish goods as you, as you grow. And it gives you that sort of pilot environment where as Christine said, it’s much, much safer.

Scott Luton (00:36:10):

Okay. I thought I heard a little Charles Dickens tale of two cities there, Greg, but Christine, you, you were gonna add

Christine Barnhart (00:36:16):

Just to reinforce what Greg said. I cut my teeth in maintenance when I graduated from college and we did a huge MRO project. We went into burden stores and we, you know, pulled reports on everything that was there. And we tried to find things that were duplicated and, you know, sell off self inventory that wasn’t even used anymore. And yeah, I think what shocks me is most companies are still operating that way. They’re not even applying technology. That’s been around for five or 10 years, heck less. You know, some of the more, you know, more aggressive tools that a company like Verin is really bringing to market to make it just easy, seamless, not time can assuming, you know, it’s like picking up your phone and using an Uber. You didn’t have to take a lot of training for how to do that. Right. Right. And that I think is what supply chains really lacking overall.

Scott Luton (00:37:09):

All right. So I wanna insert, I think at this point, based on some of your last comments there, Christine kind of using off the shelf, generic and old technology, I wanna insert David question here and get y’all’s quick take on this. So David hope this finds you well, great to have you here today. He says back to that data, swamp that we were referencing earlier, could that be due to a standard set of metrics and language to build from and organize about what I read into that is not customized, not pinpoint, not targeted, just kind of, Hey, this is what works everywhere else. We’re gonna plug it in here and you’re gonna do, you know, use it like every other company uses it. Right. Any reactions to data, question enough

Greg White (00:37:45):

For P and G.

Scott Luton (00:37:47):

Right, right. Uh, any other comments, uh, from our panel here?

Aaron Meredith (00:37:52):

Yeah. I’ll, I’ll, I’ll jump in. When I read that immediately, what comes to mind is, is data governance, which is a nightmare. I mean, not that you shouldn’t do it to some extent, but having worked in manufacturing all my career, think about safety and safety systems. Right. Uh, and, and you’re trying to keep your, your workforce safe, the lowest level of protection you can give them is administrative controls. So rules governance basically. Right. Right. And, and that’s, that’s, to me, that’s what day governance feels like. It feels, it’s just got a lot of ways to fail and it’s very difficult. And while you might be able to do it as a company within your four walls, well, when you go to up and down your supply chain, how’s that work, right. It doesn’t, it doesn’t, you know, and how are you gonna get adherence to a standard, you know, up and down a supply chain down to the Minu level of certain pieces, uh, uh, of data, right? So, uh, I think that calls for a different approach to getting to the outcomes we’re looking for.

Scott Luton (00:38:56):

Agreed, Greg, Christine, wanna add anything else to that?

Greg White (00:39:00):

You wanna go Christine?

Christine Barnhart (00:39:01):

Sure. I was just gonna say, I, I, I think there’s a place for standards. Canonicals, I’m super excited to see a S cm and, and ISO really working together to, to build a new sub supply chain standards, similar to what they did with manufacturing, but it doesn’t fix dirty data, master data, discrepancies, the need to maintain data or the need to not maintain data. And I think that’s the paradigm, right? Is can I generate an outcome that’s positive for my business without wasting time, you know, cleansing data governing data, and, you know, 20 years ago, those tools didn’t exist. You didn’t have an option, but today the tools exist through natural language processing and machine learning and artificial intelligence. Um, we are bringing forward insights without companies having to spend, not just months, but, you know, quarters cleansing data, which by the way, as soon as you get done with the project, the data starts to get dirty again, not sustainable, right.

Scott Luton (00:40:09):

Or irrelevant, right.

Christine Barnhart (00:40:10):

Or irrelevant. Exactly. So I think part of it is just getting people to think differently. And by the way, that’s the analyst too. We’ve talked to several that are like, oh, you know, I think we need master data management. We’re like, well, we kind of have the proof that says we can deliver these outcomes without requiring data cleanse and master data management. So I think there’s, you know, there’s a lot that as a supply chain that we can do to move forward, um, to change our thinking.

Scott Luton (00:40:39):

Wonderful. Okay. All right, Greg, I know you’re quick follow up point from you, Greg, and then we’re gonna get it in story time.

Greg White (00:40:45):

Companies grow by acquisition. This problem will persist for the, from now until the end of time, because Aaron’s plant calls it a pale, a paint, mine calls it a can of paint, and they are exactly the same item. That’s just one example. You’ll never solve it. So if you have to undertake this data cleanse process, it never ends. And therefore you can never go forward. I think, you know, what we’re trying to provide here is a way to go forward with the data you have now, right. And recognize that a can equals a PA Hey, if, if Aaron needs a, what is mine a can, if Aaron needs a can of paint, I can send it to him.

Scott Luton (00:41:25):

All right. I love it powerful.

Greg White (00:41:27):

Right? He can call it a pale and I can call it a can, but it’s still the same thing. And, and we can recognize that they are the same on that is the simplest example I can give for that, but it’s critical and you can do it right now.

Scott Luton (00:41:40):

Love it, love it. You’re you are displaying some of your vent quiz if I said that right. For a second ago, but we’ll leave that. I appreciate that practical analogy, you know, bucket versus pill or versus, uh, uh, can, you know, that gets, that can trip a lot of enterprises up in their operations. Let’s move on really quick. Uh, Dr. Ron, great to see you here today, as always, she says, great to spend some time listening again today. Really enjoyed your show yesterday, coaching up now on the discussions. Hey, uh, it was, uh, powerful conversation yesterday with our friends, uh, from the EO organization are doing things about taking real action to, uh, Ukraine. Yeah. Uh, and what’s going on there. Okay. Setting that aside for just a moment. Let’s, let’s, let’s continue on this path. You know, each of y’all are kind of speaking around real conversations. You’re having, uh, experiences let’s continue down that path. Aaron, let’s get some other examples for what, what you’ve seen, um, successful approaches and its impact related to MRO.

Aaron Meredith (00:42:40):

Yeah. Yeah. I’ve got a few stories. I mean, one that’s right online with what we were talking about, uh, this, this data problem, the reason people think they need to be doing data cleanses, especially in MRO where you have a large enterprise, I, it could have well north of a thousand people that can create an item and why do they have it that way? They need to get their jobs done. Right. That’s why. And as a result, they end up with all these duplicates and things out there. So we have a customer that had a failure on a line upstream piece of equipment to downstream production lines down. Didn’t have the item they needed in the store room called up the supplier four week lead Tom, cause we’re in a pandemic. They looked in every instance of the E R P they have in the company and couldn’t find it.

Aaron Meredith (00:43:27):

And then they looked in our tool and they saw, look at all these duplicates out there that you had or might have, right. And they found two or three plants that actually had that item on the overnight. And it got the machine back up and running save over a million dollars of downtime. So it really happened very simple activity, very simple activity. And there was not one bit of data clean to enable that to happen. Right. So there’s an example of an outcome of just understanding what you have using intelligence and providing insight into that. Another one is,

Scott Luton (00:44:03):

Hey, really quick, Aaron, if I can interject. Yeah. Yeah. Uh, production line downtime rarely is very affordable and inexpensive. Huh? A million dollars in downtime. Holy cow. Yeah. All right. So you were gonna, I share another one.

Aaron Meredith (00:44:17):

Yeah. So, so on that same line, another thing I hear from companies all the time is, cause I know I’ve got all this duplicate data and I’ve got a gazillion things that people set up around my enterprise. I have no idea what I’m really spending on different items and who I’m spending it with. I can kind of drill down here or there in this system, but I don’t really have a good picture of that. And if it’s true that we can understand what’s the same and what’s different within your data, we can aggregate all those insights. You wanna know what you spent for these 10 things that are actually the same here they are. We didn’t clean anything to do that. Right. So it it’s a different way of thinking about solving. It’s it’s really paradigm shattering, I would say. And, and, uh, we get into a lot of interesting conversations with folks that have an MDM project that, that, that went up and sold it to the C-suite and has, has a lot invested in it. Right. It’s like, well, let us help you get to the outcomes. I mean, you know, you’re trying to accomplish an objective here. What if you can get there faster? Mm.

Scott Luton (00:45:16):

Really quick, I got it. And I’m gonna get Christina, get your follow up, take to that. And you and Greg’s, but uh, really quick, you’re talking about duplicates through a lot, a lot of your stories there, DS for short, I gotta give you all free idea. Duke of Earl’s one of my favorite songs all time. There is a do of Earl that we can use. Uh, you can incorporate it into your booth at mod. I think that’s booth at 1124. And I wanna see it when we get there in a couple of oh,

Christine Barnhart (00:45:42):

In backgrounds.

Scott Luton (00:45:43):

Yes. Do do

Christine Barnhart (00:45:44):

My work on that

Scott Luton (00:45:45):

Of Earl. All right. So Christine, I love that song, man. Uh, Christine let’s, uh, what else would you add to that? I, I love practical examples and stories and experiences that a lot of the folks in our ecosystem can relate to. What else would you add?

Christine Barnhart (00:46:00):

You know, I think the twist I would add is in a lot of these situations, companies are like, well, can’t I just build this myself. Can’t I can’t, I do what you guys are doing. And I, and I would say that, yes, you can, uh, or you can try, but the amount of time and money that you would have to invest to get the output that we’re able to provide, you generally, you know, in just a few weeks, it’s not gonna be beneficial to your company. You have to hire data scientists and you have to buy multiple tools and you have to test and train a thems. And so, you know, we are really able to take the data that you have today, ingest it, you know, apply our proprietary technology and come back to you very, very quickly to say, this is what we see.

Christine Barnhart (00:46:47):

And then as your data changes, we’re gonna bring forward new insights. And we’re gonna, we’re gonna say, oh, look, you know what? Somebody added something at this plant. And it looks amazingly similar to things that you already had in, in, in another facility. So, you know, the exercise that we’re talking about, yes, you could probably hire some resources and maybe get some, some, some results one time, but is it sustainable? Is it gonna continue to look at your data and continue to learn as your employees say, yes, that is a duplicate or no, it’s not. And here’s why. Right. And so, you know, we’re applying that. And then beyond that, we aren’t just learning from your data. We’re learning from other people’s data too. And you benefit from that, Hey, in a way that you, yeah, yeah. You could build it. You could get some probably rudimentary improvement, but you’re also not gonna be able to get learnings from, you know, others and you’re not gonna be able to us to sustain that long term.

Scott Luton (00:47:50):

Mm well said, all right. There’s so much, we, we, we’re gonna have to bolt on another hour here, Greg. I’m coming to you, uh, next, but really quick, Tina tend, uh, feels good. Listening to the discussion, looking forward to attending more sessions. Great to have you here. Let us know your favorite part of what we’ve heard our panels speak to here and look forward to your POV Crawford bottle rockets. McCarty says, I’ll get the karaoke machine ready for you, Scott. Hey Crawford. Great to have you back. We enjoyed you, um, a few weeks back where I think you were talking about PVC pipe and bottle rockets and I’m mistaken. That was part of my childhood. I don’t know about you, but great to see you here, Crawford. And uh, one more comment here, going back to the data discussion a second ago, mark says agree, Christine, it does not matter which process or system you put into place. It is the pain of discipline or the pain of regret. How about that? I say this when I go to the gym or don’t who owns the process? Can you mistake proof the data mark bring in it about three, three t-shirt ISS in one, one response here, Greg, what would you add?

Greg White (00:48:53):

Um, if you’re a, a lawyer, you don’t do surgery on yourself. If you are, if you are a manufacturing company, do not build technology, leave it to the experts.

Scott Luton (00:49:03):

Yes. Right?

Greg White (00:49:04):

Yes. First of all, you don’t get the scalability and you don’t get the, the additional insight from other companies problems that could relate to yours. Um, I think more and more companies are recognizing that they’re better at, they’re better at branding or they’re better at manufacturing, but they have these huge, huge technology organizations that they have to feed. And it’s a mistake in almost every case. And I think the other is to, to Aaron’s point is, and, and this goes back to some comments that everyone has made. We’re losing lots of actual intelligence every day. And AI artificial intelligence can learn from that actual intelligence or even supplant that actual intelligence if it’s already gone some there’s some, um, boomer at the example company that Aaron is talking about that could have said, oh yeah, Billy Bob’s plant in Huntsville has that very same thing. They just call it something different. Yeah. And, and you can impart that knowledge into your technology so that your technology takes that actual intelligence continues to learn from it and, and plays the role of the, that person who just went to live at beach.

Scott Luton (00:50:14):

Mm. Yep. Okay. Uh, we’ve got a great question here from Stefano. Uh, if we’ve got time, we’ll circle back to that Stefano and David submitted a few other comments. We’ll try to get to these, but we, we wanna make sure, you know, action. It’s about deeds, not words, right? It’s about taking action. And, uh, Christine, I wanna, I wanna, uh, as we start to wrap, I wanna move to you here. What’s a couple of calls to action that you would share with our ecosystem here.

Christine Barnhart (00:50:39):

I think one would be, we just published some thought leadership around, you know, kind of intelligent MRO op I think that’s a great place to start. I think beyond that, um, as you already mentioned, come see us at Mox. We are super close to the food area. You can grab something to eat, talk to us.

Greg White (00:51:01):

Smart move, Christine.

Christine Barnhart (00:51:02):

Yeah. I, I didn’t pick that. I think Crawford did actually. So, you know, you know, I it’s just like, let’s have conversations. Let’s talk about it. Let’s keep it top of mind. And then I think, you know, I mean, I hate to use the hold hands sing kumbaya. Yeah. But I mean, that’s really what we’re talking about. Folks is, you know, there’s technology and tools out there. We are one, obviously we’re biased. We think we’re phenomenal. But you know, I think it like supply chain professionals have to change how they think, because what worked 20 years ago, it’s not gonna work now. And Greg, you alluded to this. You’re like, some people are waiting to go back. There is no going back that dynamic no longer exists. All we can do is move forward.

Scott Luton (00:51:47):

Yeah. Well said there, and by the way, folks, we dropped to the VEON resource that Christine mentioned. We dropped link to that in the comments and went lucked about that. I, I checked that earlier today. You don’t have to, it’s not gate after gate. You submit your information and then bam, you got access to it. I hate some of those other resources where it’s like three or four walls. You gotta get through 11. 20 is y’all’s booth at Mox. And if I’m not mistaken, Aaron and Christine, we’re talking about this pre show. Basketballs will be there, but is NBA jams will or will not. We gotta get this official.

Christine Barnhart (00:52:20):

I’m not committing to that right now, Scott. But if you guys, if somebody wants to stop by the office, we can hook you up. Cuz we got NBA jams and golden tea.

Scott Luton (00:52:30):

Oh man. A two from, okay. Right.

Greg White (00:52:33):

Midtown. I’m telling you they have a great ball team there. So if you, if you go to play basketball at VEON, bring a friend.

Scott Luton (00:52:41):


Aaron Meredith (00:52:43):

Played an NBA for a little bit. So yeah.

Christine Barnhart (00:52:45):

Gonna say we have a lot of really tall people that have played ball. I’m not, I’m like I wanna know part of this. So

Scott Luton (00:52:53):

Hey, height and speed. Never slump. I wish I that’s. I wish I had one of, at least one of those I don’t. But anyway, uh, Aaron, anything else would, you would add? I love these call to actions. Very practical. Hey, check out the resource, come see us at mod drop by the office. Whatever. But come enjoy dialogue with the team. I love that. Christine. Aaron, anything else you would add to that?

Aaron Meredith (00:53:13):

Yeah. No, that’s it. That’s it. I like, I like just leaving with these wise little comments. Like what you know is the enemy of what you can learn. So forget what you think you need to do. Yep. To fix your supply chain and, and open up your mind to what’s possible that wasn’t possible a few years ago.

Scott Luton (00:53:32):

I love that. Aaron. That’s that’s a little say

Greg White (00:53:33):

That again, Aaron.

Aaron Meredith (00:53:35):

I dunno if I could do that again.

Greg White (00:53:37):

What you know is the enemy of what you could learn is that

Aaron Meredith (00:53:41):

Yeah. That’s it basically. Yeah. Wow.

Scott Luton (00:53:43):

Yeah. Nice.

Aaron Meredith (00:53:45):

Somebody T sure. I can’t take credit.

Greg White (00:53:47):

Yeah. Another t-shirt

Aaron Meredith (00:53:49):

Charlie. The t-shirt guy for sure.

Scott Luton (00:53:51):

So Crawford’s teased us. Hey, you’re gonna have to come check out in the booth. 1124 at mod, the greatest supply chain trade show, at least in the Western hemisphere to find out. So y’all do that. And Crawford, great to have you here with us today. Greg may, uh, oh, Aaron and Christine are one heck of a one, two punch, huh?

Greg White (00:54:09):

Well, yeah. And I mean, this is such an incredible topic. I just, what I love about what they’re doing is they’re enabling action now, right? It’s not, it doesn’t. The world will not wait for big, drawn out implementation with years long efforts to get small results in the first few years, let’s start. Let’s just get going. Appify the supply chain is what we need to do. Hey,

Scott Luton (00:54:37):

I like that. Appify the supply chain. Okay. I’ve got 18 pages of notes today. Y’all have been on fire five

Greg White (00:54:44):

Extra gang in

Scott Luton (00:54:45):

Case you’re

Greg White (00:54:46):

Least. If you wanna know your rating, that’s pretty good.

Scott Luton (00:54:48):

Really have enjoyed our discussion, love our repeat guests and really, uh, you know what I love about Christine and Aaron, cause we’ve seen it time and time again, Greg they’re same people outside these shows as they, as what you see here. And that’s how stuff happens, right. That authenticity, authentic leadership. That’s been there. Done that. So big, thanks again to Christine Barnhardt and Aaron Meredith, both with VEON. Uh, thank you for your time. We hope to see you at Mox maybe in a couple weeks.

Aaron Meredith (00:55:15):

Sounds good. Great. You guys.

Scott Luton (00:55:17):

Thanks everybody guys, man.

Greg White (00:55:20):

I’m so uncool. I’m a video waiver. I can’t help it. Hey, if I can shake their hand or give ’em a hug, I would, but I gotta settle for a wave. So I’m gonna do it. I’m care. Anybody think

Scott Luton (00:55:30):

You can’t that’s right. And you know, really have enjoyed though. The conversation. There were some questions we couldn’t get to. I think that the, the nature of the topic that we were talking about, you know, it’s tough, it’s tough to tackle just about anything of, of significance in an hour, but I think a lot of what Christine and, and spoke to and shared and the challenges and the stories, the opportunity sitting there, what’s, what’s keep what’s holding your organization back is kind of some of what I heard here, Greg, your thought.

Greg White (00:55:58):

I think what’s really, um, unique about what they’re doing is we’ve had this ongoing dialogue data, cleansing data, cleansing data cleansing. It has to be a big effort and like anything that is a big effort that’s usually brought about by the big five or six or four, however many accounting firms. Why? Right? Because they deploy hundreds of people for hundreds of millions of dollars on these projects. And this is a project that can be equally as effective in weeks, not months or years and not for a hundred million or 40 million or 10 million. So I think probably the biggest hurdle you have to overcome here is believing that it’s possible to do this with simplicity, to do it without the data cleanse, to just get to work. And I’ve seen it literally have seen it in person work. I’ve watched companies save millions, tens of millions of dollars in less than a hundred days. And it is truly impressive to see

Scott Luton (00:56:59):

Empower and

Greg White (00:57:00):

Possible. And I think the difficulty is it to Aaron’s point, right? What you know is the enemy of what you could learn. And I think we need to have this sort of blessing of naivete and believe that something like this could be possible, even if you’re wrong, which I, of course don’t believe you are. Even if you’re wrong, you’ve spent a hell of a lot less than you have. If you go into a big technology implementation or the project pain of a, of a data cleanse, why not give it a try?

Scott Luton (00:57:30):

Why not? Why not?

Greg White (00:57:32):

And there are, and I mean, this is not just Aven, right? I mean, there are lots of opportunities now to use simpler technologies, at least simpler to implement and simpler, to use technologies that are every bit as effective as these old fashioned technologies that take years or months to implement

Scott Luton (00:57:49):

Your people, deserve it, make it easier for them empower, empower them to do more and bring more value to the table. I wanna wrap just a couple things here. Uh, we drop the link again to the resource and the link is, is what that link. You know, you can learn more about Ferris store there, V E R U S E If you’re listening to the replay, we’d encourage you also to check out and connect with Christine and Erin that we’ve got their LinkedIn, uh, URLs in the show notes. All right. Uh ISTI I believe I got that right via LinkedIn says I understand standardized coding or tagging for categories or subcategories of data. Could it be helpful in reducing duplicate data problems? Excellent point there ISTI uh, Lance says great insight. Thanks for sharing your wisdom and perspectives. Thanks for joining us, Lance.

Scott Luton (00:58:37):

Uh, be sure to let us know where you’re tuned in from, uh, via LinkedIn, uh, Jenny, my takeaways, she says San’s, DEIC not enough P that is a great that’s the first time I heard that today in many ways to navigate the data swamp. Great quote from Laura sari. Thank you, Jenny. Great to have you here today. Uh, I know you’ve got a big upcoming event in September. We look forward to talking with you more about that, but really appreciate what you do in your leadership, uh, in the beautiful state of Wisconsin and good luck to your badgers. I una I, I believe I’ve got that right. Great conversation. Thank you. Supply supply chain, uh, Scott Luton, supply chain out team. Thank you for being here and thank you for tuning in and appreciate, uh, that perspective. Okay, Greg, it’s the top of the hour. Big, thanks again to our friends at ver and Christine Barnhart and Aaron Meredith. Oh, we gotta, we gotta throw this in. Cause this guy is from Evansville, Adam LA I bet. Maybe Laura. Laura.

Greg White (00:59:33):


Scott Luton (00:59:34):

Enjoyed the show from Evansville, Indiana, the home, the, the home of the infamous Christine VA heart. I can see that. Can’t you can’t you see the, uh, the big sign as you approach. Yeah. Yeah. As you approach the city limits. Love that, David. I agree with you. Supply chain needs a common language. Excellent point there, David. Great to have you here today. Amen for that. Okay. So Greg, your final thought, and then we’re gonna sign off here today.

Greg White (01:00:00):

Yeah. It’s real simple. It is kind of like I encourage people when they go sailing or start giving to philanthropy, transform simple, transform small transform. Now

Scott Luton (01:00:13):

Love it, man. I’m a completely steal that from you, Greg, but Hey folks, hopefully you’ve enjoyed this conversation as much as we have lot of good stuff. Greg, always a pleasure to do this with you. A big, thank thanks to our guest, Christine Barnhart and Aaron Meredith with Ferris and big, thanks to all the folks that showed up in the sky box. The cheap seats really appreciate the comments and questions today. Very full and vibrant conversation. Folks, uh, wanna make sure we bring your attention one more time to help whatever there’s so many great groups. If you do your homework a lot, a lot of great groups and great things for our, our fellow humans, uh, in Ukraine, the families, the refugees, but here’s one that we have vetted and we believe in Ukraine dot EO, Uh, if you can help, if you can afford, uh, please, uh, do so

Greg White (01:00:58):

This I of your money goes to the, the recipients.

Scott Luton (01:01:02):

That’s right. That’s right. And boots on ground. The folks that are, that are interacting with and helping and looking to folks in the eye of the refugees that need the aid and support. So let’s have their back and let’s, uh, donate to it. Folks, hopefully enjoy this conversation as much as I have big, thanks for tuning in big, thanks to Greg, our, all our folks behind the scenes, Chantel and man to Catherine, be sure you check out, uh, Mox, uh, booth 1124 for our friends at Von. And with all of that said whatever you do or whether it relates to, um, how you lead your supply chains, what you contribute to your supply chains or what, how you contribute to, uh, your fellow. You know, we’re talking about humanity. That’s what we’re talking about here. So not to be too dramatic, but take action. Do good. Give forward, be the change that’s needed. And with that said, we’ll see next time, right back here on supply chain. Now, thanks for your buddy.

Intro/Outro (01:01:55):

Thanks for being a part of our supply chain. Now community check out all of our and make sure you subs drive to supply chain. Now anywhere you listen to podcasts and follow us on Facebook, LinkedIn, Twitter, and Instagram. See you next time on supply chain. Now.

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Featured Guests

Christine Barnhart is the Chief Marketing and Industry Officer for Nulogy. In her role, Christine leverages her thought leadership and domain expertise to play a pivotal role in the way Nulogy speaks to the market and delivers customer value. Her extensive experience as a supply chain expert and seasoned software executive makes her uniquely positioned to incorporate sales, product, and customer success in the way marketing approaches its go-to-market, demand generation, and brand-building efforts. Under Christine’s guidance, Nulogy continues to shape and educate the market around the emerging space of Multi-Enterprise Collaboration. Christine’s previous roles include Vice President, Product Strategy and Go-To-Market at Verusen as well as Senior Director of Product and Industry Market Strategy for Infor. Christine holds a BSEE from the University of Evansville and an MBA from the University of Louisville. She is also an APICS-certified professional in Inventory and Production Management. Connect with Christine on LinkedIn.

Aaron Meredith is an innovation director at the Point A Center for Supply Chain Innovation, a Georgia-Pacific company.  He works with member companies to deliver highly valuable, innovative solutions to complex cross-industry problems in the supply chain. Aaron joined Point A in January 2019 with over 17 years of experience at Georgia-Pacific in areas of manufacturing, business operations, operations excellence, information technology and innovation.  Aaron’s prior experience includes stints with both the Mead Corporation and Westvaco.  He has lived and worked in 3 different countries, including 2 years as a Peace Corps volunteer. Aaron hold bachelor’s degrees in Chemical Engineering and Pulp & Paper Science and Technology from North Carolina State University, and a master’s in Business Administration from Kennesaw State University. When not working, Aaron enjoys international travel with his family and all things sports. Go Braves!


Scott W. Luton

Founder, CEO, & Host

Greg White

Principal & Host

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Vicki White


Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Katherine Hintz

Creative Director, Producer, Host

Katherine Hintz, MBA is a marketing professional who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Kim Reuter


From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www., which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Allison Giddens


Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Billy Taylor


Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Tandreia Bellamy


Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Marty Parker


Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

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Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

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Jake Barr


An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

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Marcia Williams


Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

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Constantine Limberakis


Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal & Host

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Creative Manager & Executive Producer

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Mary Kate Love

Chief of Staff & Host

Mary Kate Love is currently the VP of marketing at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.