Share:

Unmasking the Omnichannel Secrets of a Retail Giant

In this episode of Supply Chain Now, hosts Scott W. Luton and Kim Reuter explore the world of retail supply chain innovation with an outstanding panel featuring Venky Avunoori, Vice President of eCom and Customer Technologies at Spencer’s & Spirit, Jim Ray, Divisional Vice President of Supply Chain Technology at Spencer’s & Spirit, and Justin Cramer, Co-founder at ProShip. Together, they uncover the behind-the-scenes strategies powering the iconic retail brands Spencer’s and Spirit Halloween.

Their insightful discussion reveals how these retail giants master the art of omnichannel fulfillment, navigate seasonal supply chain complexities, and ensure seamless customer experiences. From the challenges of opening 1,500 pop-up stores in weeks to leveraging AI-driven insights and custom-built technologies, this episode is packed with actionable insights and innovative approaches.

This episode is hosted by Scott Luton and Kim Reuter, and produced by Amanda Luton and Trisha Cordes.

Additional Links & Resources

Check out all the great resources and information mentioned during the show:

Want more Supply Chain Now?

We know you can’t get enough Supply Chain Now! Don’t miss a single episode, livestream, or webinar:

More Podcast Episodes

Podcast

October 8, 2025

WEACCESS: La carrera hacia la Inclusión

Nos adentramos en una conversación que va mucho más allá de logística y transporte: hablamos de inclusión, accesibilidad y de cómo una experiencia personal puede detonar un movimiento con impacto social como lo es WEACCESS de WEPORT.

sustainability

Podcast

July 28, 2025

Mike’s Take on the Gartner Top 25

In the latest episode of Supply Chain Now, Mike Griswold returns for an in-depth behind the scenes analysis of the 2025 Gartner Top 25. Listen in as Mike shares: Insights into the methodology behind the rankings, which combine quantitative business metrics and qualitative expert and peer reviews Key takeaways from this year’s list include the importance of water stewardship, the rise of agentic AI, and the move towards autonomous operations The need for companies to focus on digital transformation and process integrity to achieve autonomous operations The feedback Gartner receives about the rankings Upcoming Gartner Planning Summits in London and Denver, which aim to provide practical advice and connect industry peers Join us for an enlightening conversation highlighting the evolving landscape of supply chain management and the critical role of innovation and sustainability in driving future success. This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. Additional Links & Resources Check out all the great resources and information mentioned during the show: Watch NOW on YouTube Connect with Mike Learn more about Gartner Key Takeaways from Gartner 2025 Learn more about our hosts Want more Supply Chain Now? We…

More Episodes

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.