Share:

Unmasking the Omnichannel Secrets of a Retail Giant

In this episode of Supply Chain Now, hosts Scott W. Luton and Kim Reuter explore the world of retail supply chain innovation with an outstanding panel featuring Venky Avunoori, Vice President of eCom and Customer Technologies at Spencer’s & Spirit, Jim Ray, Divisional Vice President of Supply Chain Technology at Spencer’s & Spirit, and Justin Cramer, Co-founder at ProShip. Together, they uncover the behind-the-scenes strategies powering the iconic retail brands Spencer’s and Spirit Halloween.

Their insightful discussion reveals how these retail giants master the art of omnichannel fulfillment, navigate seasonal supply chain complexities, and ensure seamless customer experiences. From the challenges of opening 1,500 pop-up stores in weeks to leveraging AI-driven insights and custom-built technologies, this episode is packed with actionable insights and innovative approaches.

 

 

This episode is hosted by Scott Luton and Kim Reuter, and produced by Amanda Luton and Trisha Cordes.

 

Additional Links & Resources

Check out all the great resources and information mentioned during the show:

 

Want more Supply Chain Now?

We know you can’t get enough Supply Chain Now! Don’t miss a single episode, livestream, or webinar:

 

More Podcast Episodes

machine learning
play-button-podcast
podcast-blue-microphone
Podcast
March 31, 2025

4 Ways That End-to-End Demand Planning Has & Hasn’t Changed

In this episode of Supply Chain Now, Scott Luton and Marty Parker welcome back Wiley Jones, Co-Founder and CEO of Doss, to discuss the evolving world of demand planning and supply chain optimization. Wiley shares his journey, from designing toys in factories in Asia to leading hardware projects in Silicon Valley, and how his diverse experiences shaped his mission to increase the agility of the global value chain. They talk about the timeless truths in demand planning, such as the importance of aligning business inputs and outputs, and the transformative role of data integration in modern demand forecasting. Wiley also delves into the impact of AI and machine learning in enhancing decision-making processes, helping organizations plan more effectively in an unpredictable market.   This episode is hosted by Scott Luton and Marty Parker, and produced by Amanda Luton, Trisha Cordes, and Joshua Miranda.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Watch NOW on YouTube Connect with Wiley Jones Learn more about Doss Check out more content from Doss WEBINAR: E2E Demand Planning – Tactics for Driving Value at Scale Learn more about our hosts   Want more Supply Chain Now?…
education
play-button-podcast
podcast-blue-microphone
Podcast
August 5, 2024

The Voice of the NOW Generation

Passionate young minds are what will determine the future of the supply chain industry. Join host Scott W. Luton in this episode of the “NOW Generation” series on Supply Chain Now, as he engages with Professor Jake Dean and students Hailey Mehta and Peter Freye from the University of Wisconsin-Madison’s Grainger Center for Supply Chain Management. Hailey Mehta and Peter Freye share their inspiring journeys into the field, emphasizing the creative, people-focused aspects of supply chain management that captivated their interest. From the adventures and opportunities of student life to the challenges and possibilities of modern supply chains, listen as they look to the future and explore a shared love for simple yet impactful solutions in global supply chain. Learn from their fresh perspectives and new ideas through this discussion of early passions for supply chain management and grit beyond graduation.     This episode is hosted by Scott Luton, and produced by Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Watch this episode NOW on YouTube: https://youtu.be/ib3Lf7igJ80 Check out the episode transcript here: https://bit.ly/3ynilkV Connect with Jake: https://www.linkedin.com/in/jakejdean/ Connect with Hailey: https://www.linkedin.com/in/hailey-mehta/ Connect with Peter: https://www.linkedin.com/in/peter-freye Learn more…