Supply Chain Now
Episode 1293

Holding the right amount of inventory and effectively managing the supply of the inventory is absolutely critical to maximizing your profit margins.

-Michael King

Episode Summary

Now’s the time to learn to stay ahead of supply chain disruptions and improve your materials management capabilities for a competitive edge.

In this episode of Supply Chain Now, hosts Scott W. Luton and Kim Reuter explore the evolving landscape of materials management in the fast-moving consumer goods supply chain space. Joined by Michael King, Chief Customer Experience Officer at Nulogy, and Kevin Wong, Co-founder and Chief Operating Officer at Nulogy, the discussion uncovers the critical role of technology in managing unpredictable demand, increasing product complexity, and the overall efficiency of supply chains.

Expect actionable advice, expert opinions, and a masterclass in leveraging technology to drive supply chain success.

Episode Transcript

Narrator [00:00:04]:

Welcome to Supply chain now. The voice of global supply chain. Supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues, the challenges and opportunities. Stay tuned to hear from those making global business happen right here on supply chain now.

 

Scott W. Luton [00:00:32]:

Hey, good morning, good afternoon, good evening, wherever you may be. Scott Luton and Kim Reuter here with you on supply chain now. Welcome to today’s livestream. Kim, how you doing today?

 

Kim Reuter [00:00:42]:

I am doing all right. A little hot and sweaty in Virginia, but other than that, we’re doing all right.

 

Scott W. Luton [00:00:46]:

Well, hey, I love that shirt. I love that shirt almost as much as I love the conversation we got coming up. You ready? Yes. Let’s do it. We’ve got a, folks, we’ve got a master class in materials management ready to go. We’re going to be diving in a variety of topics today, including some of the most common and unique roadblocks to improving materials management outcomes, examples of companies that have really figured it out and figured out innovative ways to take that performance to the next level. And, Kim, we’re going to be identifying critical steps for business leaders out there that want the same thing. Right.

 

Scott W. Luton [00:01:19]:

Optimizing results in their organization should be really cool, innovative stuff and a great show, Kim.

 

Kim Reuter [00:01:26]:

Yeah. This is what I call deep supply chain. So I am very much looking forward to this conversation.

 

Scott W. Luton [00:01:30]:

All right, folks, get your snorkeling or your scuba gear ready to go for deep gear here today. We’ve got wonderful one two punch here today. And welcome in our featured guests, Michael King, chief customer experience officer with Nulogy, and Kevin Wong, co founder and chief operating officer, also with Nulogy. Hey. Hey, Michael, how you doing?

 

Michael King [00:01:52]:

Hey, morning. Not too bad. How you doing, Scott?

 

Scott W. Luton [00:01:54]:

Great to see you. Kevin, how you doing?

 

Kevin Wong [00:01:55]:

Very good.

 

Scott W. Luton [00:01:57]:

Wonderful, man. Really enjoyed the pre show conversations we’ve had with you all. Nulogy has been on the mood. Before we get to all of that, Ken, we got a pretty neat, fun warm up question here. Cause, folks, somehow I’ve missed this day, I hope. I like to think I’m productive, but I’ve missed this day in my journey here because today, folks, it’s World productivity day. So I’m going to ask Michael and Kevin and Kim, what’s one thing that you all do in your downtime that helps you be refreshed and most productive when you’re back at work? And also to our folks out in the audience, let us know what you do. So, hey, Kevin, let’s start with you.

 

Scott W. Luton [00:02:34]:

What’s your secret?

 

Kevin Wong [00:02:36]:

I like to go for runs. I actually do it at night so it gets all the energy that I have remaining out of my body. Yeah, love the metrics. So since I got a Garmin watch, I like to get myself into its productivity in that productive zone. One, maybe they’ll know what I’m talking about, seeing your load going up and you drive it up my vo two Max or whatever. So I always feel good the next day when I’ve had a good run the previous night.

 

Scott W. Luton [00:03:00]:

So I love it. You know, we’re all getting encouraged by robots and automation these days. Isn’t it brilliant? It’s great motivating factors there. All right, so, Mike, I think I know what your answer is going to be, but I want to spoil any surprises. What do you do to maintain that productivity?

 

Michael King [00:03:15]:

So definitely need to turn it off at the end of the day. So I’ve been a practitioner brazilian jiu jitsu for quite a while. I have two daughters in their late teens, maybe aging me a little bit, but got them started on it about 1011 years ago and I was able to join them about six years ago. So, I mean, I find this, you know, when someone’s trying to choke you up, it’s pretty hard to think about anything else. So it’s a nice stress relief there.

 

Scott W. Luton [00:03:38]:

Oh, Mike, I love it. I love it. And Kim, you know, I think the one and only Jim Crotch, he’s saying way back when, don’t mess with Leroy Brown. But it’s also don’t mess with Michael King is what I would add to that. Kim, how do you maintain your productivity?

 

Kim Reuter [00:03:52]:

I have adopted the art of doing nothing. It took me a long time to get there. You would be surprised how hard it is. But staring at the water seems to be what I do most. In addition, doing reading. But yeah, that’s what I do these days.

 

Scott W. Luton [00:04:07]:

Love it. I love it up there in lovely Virginia. You’re going to have to send some images of that, Kim. All right, folks, we got a lot to get to here today. Kevin, Mike and Kim, a lot of good stuff. Let’s start with some context, because in this ever faster moving world, we don’t get enough context. Right? So, Mike, I’m going to start with you. If you would briefly tell us about Nulogy.

 

Scott W. Luton [00:04:28]:

Three people out there may not know about you all just yet and some of your background.

 

Kevin Wong [00:04:32]:

Sure.

 

Michael King [00:04:32]:

So, Nulogy, we’ve been focused on improving the productivity and efficiency of external manufacturing networks for over 20 years now. So we work both with suppliers, we offer purpose built solutions that manage inventory, labor, quality management, planning and with brands as well, or enterprise organizations. And they’re really enabling the connectivity and collaboration with their supplier networks. I’ll say we’re very good at what we do. We’re very proud of it myself. You mentioned the CXO here at newly g. He’s the chief customer experience officer. So I bring responsible for all of our customer facing teams.

 

Michael King [00:05:03]:

And that customer experience started off my education is actually in electrical engineering. I spent some time in my early career in automotive. So a lot of exposure, of course, to supply chain there and, you know, all the fun aspects that go along with the automotive industry followed that way about 20 years in the ERP space. So specifically for supply chain solutions designed for manufacturers, distributors and had an opportunity to work with all those things that come along with the ERP. So over that time, I had a lot of chances to work with customers of various capacities and developing high performance teams, really focused on delivering value to our customer base. And now I’m working with Dilogy, applying that experience to the customer base that we have here.

 

Kevin Wong [00:05:39]:

I’m also an engineer like Mike. I went to the University of Waterloo, co founder and COo. So maybe just a little bit. Before I started at Nulogy, it was more in the software space. So I was a product strategist at Microsoft down the Silicon Valley campus, working on some enterprise software there, and then up here in Toronto, where I am in a lesser known company in CRM space. But their big claim to fame was getting acquired for the highest value at the time for a say and software company. And over the past 20 years, just working from startup co packers to Fortune 50 global brands, trying to help them with their efficiency and manufacturing their supply chains, and responsible now for making sure we deliver really well on those promises, the product side largely, and just making sure we understand what those needs are. So spending a lot of time with customers and out in the industry, understanding the trends and where things are going and trying to make sure we’re delivering a lot of value.

 

Scott W. Luton [00:06:33]:

I love that Kevin, and that passion has come out in the previous conversations and now that we’ve had with you and really the rest of the Neoligi team, and I would just add, I appreciate your deep technology background. So one of the answers then, Kim, for folks that are trying to maximize productivity is they turn to Mike, Kevin and Nullogy team, right?

 

Kim Reuter [00:06:51]:

Yes, absolutely. Technology is your friend.

 

Scott W. Luton [00:06:54]:

Technology is your friend. And fear not, lean into it because there are some really cool things we’re going to touch on some of these that how companies are leveraging innovative technology and the human factor to move forward in this ever challenging global supply chain landscape. Okay, so Kim, Mike and Kevin, we got a lot to get into here today, and I want to start with this. Kevin, I’ll start with you. When you think about the importance of effective materials management, right. Some folks may roll their eyes a bit, but we all know how critical it is, and especially in the fast moving consumer goods supply chain space, that importance has continued to evolve and only grow more important. Kevin, your thoughts there.

 

Kevin Wong [00:07:34]:

Yeah, so, I mean, a bunch of things there. Materials management always has been quite important. I think in FMCG in particular, things that we’ve been seeing are some trends which are maybe driving more challenges for materials management. So a lot more innovation in products. We’ll see with social media, celebrities launching their own products, lots more startup brands using contract manufacturers. Often. In fact, for some of the social media sludge, of course that’s all they can do is do it. They don’t have their own manufacturing.

 

Kevin Wong [00:08:04]:

All these launches are driving very unpredictable demand in the supply chain. And that’s a trend you see more and more during the pandemic. Obviously, everybody’s probably familiar with that, with toilet paper or flour, because everybody’s getting back into making bread at home or something. You know, we predicted that. So huge spikes in demand there, and that’s just the trend more and more. And then also challenges on supply, supply side as well too. Suez Canal or whatever, it’s getting harder and harder to synchronize demand and supply. And obviously getting more and more sophisticated in how you manage materials through those kinds of challenges is becoming increasingly important because the challenges are just getting harder and harder.

 

Kevin Wong [00:08:44]:

And I’d say even the complexity of some of the products being made as well too. So like the number of materials or the specialization of the material, some more organic ingredients, maybe some sort of specialized type things, just getting harder to source and manage. The complexity of those bills and materials and the versions and the changing over which is making it challenging. So I don’t know if people knows like 80 flavors of Oreos now or more around the world globally and back in the early 19 hundreds when that was invented. You know, it’s just one little simpler.

 

Scott W. Luton [00:09:17]:

Yeah, a lot simpler. One of the common themes kind of throughout your response there, complexity is way up. But the good news, folks, is the opportunity to leverage synchronization and change how business is done with more powerful outcomes and giving your people the ability to be more successful day in and day out. Mike, when it comes to the evolution of the importance of effective materials management, what are your observations there?

 

Michael King [00:09:40]:

Yeah, I think over time, it’s always been kind of clear, maybe more evident recently and more obvious with the tools that we have. Holding the right amount of inventory and effectively managing the supply of the inventory is absolutely critical to maximizing your profit margins.

 

Scott W. Luton [00:09:55]:

That’s right.

 

Michael King [00:09:56]:

So it’s always been important. But again, over time, we’ve kind of seen an increase in the awareness and the types of tools that are available to manage materials and to most effectively monitor or manage those materials. What’s been really challenging, though, in recent years, just to, I guess, dovetail off of some of Kevin’s comments here, has been some of the hurdles facing supply chains. Right. So not too long ago, there was a huge trend, really to move towards JIt processes and have just enough inventory, the support demand. And to be quite honest, it was a little bit easier to do so. I mean, it was never easy, but it was a lot easier at that point in time. Over the last few years, we’ve seen a lot of disruptions in the supply chain, and it’s a big shift to making sure that you’ve got an adequate reserve of inventory to manage through those supply chain disruptions.

 

Michael King [00:10:38]:

Those types of disruptions have really played havoc on people’s economic order quantity calculations, if you’re familiar with the term. And I guess working with that level of depth and detail, your data over time is really taking a bit of a stumble over the last few years.

 

Scott W. Luton [00:10:54]:

Yes. Kim, man, just the opening salvo there from Kevin and Mike as they both describe the evolution. I love what Mike picked up on just in time. It’s changed just a smidge here. Ken, what’d you hear there between Kevin and Mike?

 

Kim Reuter [00:11:08]:

So the unpredictability is really, you know, I just had some conversations about this recently. The market is never going to go back to the. What it was before. Like, our sort of predictable rates don’t really change. Kind of chuckling recently about how we used to get, like, have meltdowns over a 1% fuel surcharge.

 

Scott W. Luton [00:11:24]:

Right.

 

Kim Reuter [00:11:25]:

Entire buildings would catch fire and build and burn to the ground over that. But now we have rates that jump 100, 200, 300, 400% in a couple of months. So unpredictability is going to be with us forever in supply chain now, and using good software, good technologies, good processes is the only way you’re going to get around it.

 

Scott W. Luton [00:11:44]:

That is right. And we got to lean into technology because in many cases, while the beautiful human factor is certainly so critical, right. In some cases, we can’t assign army of humans to some of these challenges. We’ve got to lean into technology here. So, Mike, you touched on something we’re going to touch on in a second, right, in terms of some obstacles, but I want to kind of back up for a second. And Kevin, I want to ask you, hey, when companies get it wrong, there’s a tremendous price to pay for ineffective materials management, for fast moving consumer goods, their external partners, other aspects of global supply chain. Your thoughts here, Kevin?

 

Kevin Wong [00:12:21]:

Yeah, I mean, it’s back to the bullwhip effect, nothing new. This is like classics supply chain stuff, but with more and more outsourcing. It’s harder and harder when you’re trying to synchronize all of those different partners with all this variability. So the challenge, I don’t think is a new challenge, but it’s really exacerbated right now. So impact on material costs, you’re maybe making too much of material or your supplier is ending up getting wasted. If it expires, you got too much working capital obviously tied up in that. Maybe lines are stopping more than they need to because they’re missing some small component that got delayed or something that’s critical and it got overlooked. Expediting obviously huge costs there.

 

Kevin Wong [00:13:04]:

And also sustainability impacts as well, too, which we’re hearing more and more as being an increasingly important factor, something that we’re quite passionate about in ology as well, too. How do we reduce that material waste, which is so prevalent? We get it wrong and reduce carbon emissions as well, too, from all that wasted movement and production.

 

Scott W. Luton [00:13:22]:

Yeah, Kevin, excellent points there. And on the last point there, the more successful and the more optimized our supply chain performance can be, the more bigger gains we can make in sustainability, which is in demand from across any stakeholders out there. But he also touched on Mike. Material costs tied up capital, production interruptions, expediting fees, going through the roof. All of that makes up ever bigger price to pay when it comes to ineffective materials management. What would you add to that list, Mike?

 

Michael King [00:13:51]:

Yeah, I mean, you hit the nail on the head there. You got Kevin touching this as well. Too much inventory, you’re paying for extra real estate. You know, with the perishable goods, you got an immediate impact to your balance sheet, your income statement. Maybe you got too little inventory. Then you got the inability to service your customers. You got lost business, you got competitors eating your lunch. You got fines associated with those broken commitments.

 

Michael King [00:14:09]:

And, you know, going back to your comment about unpredictability, those fines have gone through the roof as well, right up to 40%, in some cases even more. They can quickly eat into narrow profit margins or its not something that you can easily sustain in the supply chain industry. So how do you operate as real time as possible? And that is what, that synchronization, that sharing of information. Now what we often see, however, and what we help our customers address that latency involves that information transfer between suppliers, manufacturers, retailers, that can be killer. How do you eliminate that? How do you become synchronized? Or how do you minimize that latency as much as possible so you can operate in a as close to real time as possible and move with those fluctuations.

 

Scott W. Luton [00:14:47]:

I love that. Mike, don’t be late and avoid that latency. That really eats away your ability to act real time. And Kim, I don’t like anybody eating my lunch, certainly not my competitors. Your thoughts on the price to pay? We heard from Kevin and Mike there.

 

Kim Reuter [00:15:01]:

Kim, so it’s a huge price. Well, you know, one of the things we’re seeing a lot, well, not, I guess, in the last 20 years, if I’m really going to date myself, we moved away from proprietary parts, right. So if we look at automotive, Ford used to make all of their own proprietary parts and they own their own manufacturing and they could drive and penalize as needed. Right. They controlled it. But as we moved into generalized parts manufacturing, and they no longer have that kind of control, but they still have the risk to their manufacturing plant. Right. So, you know, I worked in the automotive with Ford many moons ago, like not quite model t, but.

 

Kim Reuter [00:15:39]:

And at that time, we had to do what were called aircraft on ground clearances for parts, because now this is, you know, back around the gold standard. But it was a million dollars an hour for that production line to be shut down. So that is how extreme this is. And manufacturers have less and less control. So you got to use technology to manage.

 

Scott W. Luton [00:15:57]:

Thats. Right. You got to do it better. Love that. Ken, really appreciate your input there. So a few minutes ago, Mike talked about roadblocks, and there’s plenty. So I’m going to ask you both, Mike, starting with you, what are some of the common and unique roadblocks to improving materials management capabilities, workflows, and most importantly, outcomes?

 

Michael King [00:16:17]:

Yeah, so, yeah, let’s start with great common ones. We’ll move into something unique. But I mean, from a common side of things we see not using the right tools comes to mind pretty quickly. I mean, it’s shocking to me over the course of my career, how many times I walked through a warehouse floor that was managing inventories and spreadsheets or pen and paper or in my favor is the whiteboard. Right. You know, you bump into it and, you know, somebody’s work has disappeared. You know, nowadays, like, even for new businesses, there are so many opportunities to use even like, entry level solutions that provide structure, increase accountability, you know, collect that historical data, and, you know, they don’t disappear if you happen to pump into them. Right.

 

Michael King [00:16:54]:

So I think I was. That’s one that comes to mind. You know, the adversity to change is another the way we’ve always done it. Right.

 

Kevin Wong [00:17:00]:

Right.

 

Michael King [00:17:00]:

You run into it all the time. So even in instances where the right tools are there, if there isn’t a structure or an application in place that promote the usage and adoption, if there isn’t a plan in place where the change management required, when you’re introducing new processes, technology, those teams are going to quickly revert back to what they’re comfortable with and what they’re confident in. And all of a sudden, the investments you’ve made in your new technology, new processes that, you know, they disappear. And along with them go the expected benefits that you had on the material management side. The last one, I guess I’ll add on the common side is the inability or unwillingness to keep track of industry developments.

 

Kevin Wong [00:17:32]:

Right.

 

Michael King [00:17:33]:

So if we take a look, you know, recently, you see a huge movement towards an integrated supply chain. You know, a lot of larger enterprise organizations are looking to their suppliers which are willing to be a little bit more transparent, which are willing to share that information with them, you know, to really create that synchronized supply chain. But a lot of people are resistant to that move. Either theyre not willing to make the investment in the technology, or they are unwilling to really allow their customers to peek under the hood of what their operations really look like. In those cases, businesses are losing their competitive edge. Theyre losing their business competitors who are keeping up with the curve and are willing to share that type of information are willing to be a little bit more collaborative. I think what people forget is that nobody is perfect, but being able to work with your partners, thats the type of partners that everyone wants to work with.

 

Kevin Wong [00:18:21]:

Right?

 

Michael King [00:18:21]:

To work through those hard times. A little bit of a monologue there, I guess. Happy to share some of the unique ones as well.

 

Scott W. Luton [00:18:26]:

No, I’ve been there, done that monologue, and that’s in the stage world. That’s a soliloquy. And I would add that, say a powerful soliloquy today. Like I know anything about the stage world anyway. Kim, really quick, though, before I go to Kevin, Kim, you got a kick out of, uh, when Mike was talking about the whiteboards. I would just add to that y’all’s colleague Christine Barnhart and the Nulogy team wrote a really neat blog article that focused on we got to break up with our, the love affair with the spreadsheets. And I love that. Right, because spreadsheets are running the world in some cases.

 

Scott W. Luton [00:18:56]:

Kim. No.

 

Kim Reuter [00:18:57]:

Yeah. So I harp on this all the time because, like, michael, I can’t tell you how many times I walk in and I see, like, here’s our 43 page Excel spreadsheet, 43 tabs, blah, blah, blah. This how we manage everything. And you’re like, wow. You know, and then they say, well, and Susie upkeeps it, and she’s out on vacation for a week, so it hasn’t been updated. I’m like, get software, right?

 

Scott W. Luton [00:19:20]:

There’s a better way. There is a better way.

 

Kim Reuter [00:19:22]:

There’s a better way.

 

Scott W. Luton [00:19:23]:

Love that.

 

Kim Reuter [00:19:23]:

Yeah.

 

Scott W. Luton [00:19:24]:

All right, so Kevin, Mike laid out a lot of common, some unique roadblocks there to doing things a better way. What would you add to the list, Kevin?

 

Kevin Wong [00:19:32]:

I got one, but just on spreadsheets. Before going to that, at the very founding of Newlogy, one of the first things that sort of was impetus for what we built was someone trying to show us the spreadsheet that they had built to try to manage their production in this case. And they were like, well, one of the big problems is that it takes about ten minutes to open the spreadsheet. And I was like, that can’t be. And they’re like, well, let me show you. And then they like, literally, like, double click the excel. And we sat there in the room and waited for it to just open, let alone manipulate. It was like, had gone completely crazy.

 

Kevin Wong [00:20:05]:

Anyways, definitely. I think the one thing I would just add my kid a lot of great points is a little bit like a roadblock almost in the mentality or in the thinking and the culture, almost within people, within leadership. Maybe we can all be part of that change. But I think people become maybe jaded and accustomed to what they think is possible with technology, like, say, integrations, for example. They just, oh, you know, it’s going to be so much time, so much money. I can’t prioritize that. How could I possibly fit that into my it team is to so strap? But there are real technologies going so fast, you shouldn’t hear about all the AI stuff. But even using APIs, low code, no code solutions, these kinds of things have really, really lowered the bar, like RPA, robotic programming kind of stuff.

 

Kevin Wong [00:20:54]:

The possibility of technology now to really make it much easier to get solutions into your business. It’s quite dramatic. So I just encourage people to maybe shed that old thinking that maybe get you stuck in jaded and try some of those projects you’ve been wanting to get into.

 

Scott W. Luton [00:21:10]:

Kevin, I’m with you and Kim, I would say that what Kevin and Mike both spoke to is that clinging to how business has been done for years or decades or whatever, we’re paying a higher price for that type of mindset in this environment, and it’ll only keep going up. Kim, your thoughts?

 

Kim Reuter [00:21:28]:

Yeah, so I’ve done a lot of change leadership, and I always say, don’t forget the human. You’ve got to bring everybody along. You don’t have to necessarily get their buy in, but you do need. It always helps if people are somewhat part of the process, are aware of what’s going on. Where I’ve seen it be, the biggest failure is when no one talked to the people who are going to use the software, didn’t tell them what’s going to happen, and then it was kind of dumped in their laps and as expected, they rejected it. Right. But yeah, don’t forget the humans. You have to bring them along as part of the journey.

 

Scott W. Luton [00:22:00]:

Well said. Well said, Kevin. We’re very passionate about that because it’s real. All right, let’s talk about data is the new oil, as some have said, famously, one of the semiconductor company CEO’s. So, Kevin, come back to you here, especially with your deep technology background. What’s the critical role of data in materials management, especially doing it better?

 

Kevin Wong [00:22:22]:

You know, I think a lot of folks there who’ve had to manage materials know that. You know, it’s like a lot of, it’s a big numbers game. You know, you’re just trying to manage the right quantities and it’s all about numbers. All about data. Specifically, when we think about it, we work with our customers. Do you have clear visibility into inventory? Not just your own, but those of the trading partners that you depend on to maybe make the things that need to get made? Do you know what’s in transit, the status of inventory, what’s available to you, what’s in maybe a whole state, core quarantine state. People would need to understand if there’s certain inventory that’s set aside for WIP, if how much of that’s actually been used or still available potentially to be redirected, minimum order quantities against demand. And the materials with the right bill of materials.

 

Kevin Wong [00:23:12]:

Like, all these decisions are based off having up to date real time data, and you get some of them a little bit wrong. Bullet perfect. Again, it just amplifies throughout the supply chain. So accurate data in real time is just. It’s totally critical. It’s the lifeblood.

 

Scott W. Luton [00:23:29]:

I’m with you. I completely agree. And, gosh, you get out there in plants, in warehouses and factories, you name it, and you look at folks try to operate off old data, even as old as the previous day or the previous hour, and you see the constraints in person. Mike, continue that. Your view on the critical role of data, especially in materials management?

 

Michael King [00:23:50]:

Yeah, I mean, these days, especially, it’s all about the data, right? Think about the business maturity curve, you know, measuring and managing, optimizing. That all begins with the collection of data and then, you know, moving to turn that data into meaningful information. So, I mean, we’re at a very interesting point in history here where we can start to use the information, not just to look in the rearview mirror and look at the past, but, you know, you have enough data, you can start to look into the future. And so predictive analytics, AI, that technology is going to take us to places we really haven’t been before for, but it all starts with the collection and the sharing of that data that we can turn into information. So, from maternal management standpoint, I think Kevin kind of hit the nail on the head, understanding your inventory positions, fluctuations in demand that might be related to seasonality or fluctuations in supply from your vendors. And how do you use that information to help to minimize the costs of holding inventory and maximizing your revenue? By what do you have available and how do you minimize any disruptions to your customer supply chain?

 

Scott W. Luton [00:24:45]:

Good stuff there. Mike and Kevin, we’re building the first church of data scientists and folks that believe in the incredible power and criticality of data and real time data to move global supply chains and move them in an effective, successful manner. Kim, what would you add? I know you’re. You’re a deacon in that church, Kim, but what would you add?

 

Kim Reuter [00:25:06]:

I run that church. So the other thing I will add here is quality data. Quality. I have seen a lot of crap data, and I’ve seen a lot of people make decisions what they thought were good decisions and crap data. So quality data is, I would say, is number one. And number two is being able to massage that data quickly to get the answers that you need. Because in today’s world, you have to make decisions in minutes. We don’t have days.

 

Kim Reuter [00:25:33]:

We don’t have hours, especially we’re dealing overseas. It’s 48 hours turnaround. So you need to get quality data, and you need to be able to get it quick so you can make a decision.

 

Scott W. Luton [00:25:41]:

Yeah.

 

Kevin Wong [00:25:42]:

You hear all this hype about AI and all these kinds of things, and it’s transformative, but if it’s working off of bad quality data, you’re just going to get a computer telling you the wrong thing to do, like, way faster than a human could. Like, the data has to be good. Otherwise, don’t even waste your time on any of the AI stuff. For sure.

 

Kim Reuter [00:26:01]:

Right. And to build on Kevin, just a little bit, it’s actually even more dangerous. Right. When you’re using bad data with good technology, because you make the bad decision faster.

 

Kevin Wong [00:26:10]:

Yeah.

 

Kim Reuter [00:26:10]:

And then you repeat it faster. So, yeah, it’s even worse. Yeah.

 

Scott W. Luton [00:26:15]:

Kim and Kevin, excellent points. Because the only thing more dangerous than bad processes is really efficient bad processes, I would argue. Excellent point. Both of you are making, and, you know, not just making faster decisions, but making better, more confident decisions. Right. Faster. All of that faster. Like this stuff there.

 

Scott W. Luton [00:26:35]:

And see, him’s like, okay, I think she’s celebrating the point that y’all both were just making there. Right. All right, so let’s get. Let’s do this. I want to get into some examples. Right, examples. Because we’ve talked a lot about the landscape we’re in, some of the constraints, some of the ways we gotta lean in and do things better, some of the costs. And now we’re gonna show some examples of companies that have taken their materials management execution to that proverbial next level with big outcomes.

 

Scott W. Luton [00:27:03]:

And, Mike, I think you’re going to share some of those stories with us. Your thoughts?

 

Michael King [00:27:07]:

Yeah, I’ll kick it off here. Anyways, a couple companies come to mind. I’ll hold on to some of the names, although happy to dive into some deeper details for anyone who’s interested afterwards. But we have a fairly reputable co packer out of the Pennsylvania area using. And I’ll be a little biased on this first one. Anyway, this is using new lucid technology, able to reduce their invoicing from a five day latency to five minutes. So that’s all about making sure that, of course, the stuff that’s being invoiced is being tracked through the right pieces of technology, and that’s integrated to your invoicing system. So, I mean, that one was pretty impressive, I think, you know, if anyone on there was, you know, a little bit more finance oriented and, you know, understanding what it means to kind of get those invoices out there a little quicker and ideally, collect that cash a little quicker.

 

Michael King [00:27:50]:

And that was pretty significant. Another one that comes to mind is a very major three PL name that many of you would recognize. But now I’m not going to. This isn’t a new g commercial. I’m all about technology. Again, I spent my career in ERP, and all those solutions that come along with ERP, which is usually the last few years here, have been with nulogy and I think some of our largest and most complex customers. Nulogy is an element of their tech stack, of their ecosystem. In this example, though, we played a major role in allowing them to increase their overall capacity by about 35% through the right, you know, we were, again, a core element of that, but through the right combination of tools and reduced their on hand material, specifically pallets, by 45%.

 

Michael King [00:28:30]:

Yeah, so, you know, this was ultimately, you know, ended up in over a million dollars in stocks. It was made for, you know, easy ROI conversations, of course, but the talk is real. You know, having the right systems out there, having the right systems that talk to each other, resulted in some very real impact to your bottom line.

 

Scott W. Luton [00:28:44]:

Well said. Before I go to Kevin Kim, capacity up costs down five days to five minutes on that first example. Your thoughts, Kim?

 

Kim Reuter [00:28:54]:

So I’ve said it before, minutes or hours or days. So anything that you can do to have good data, good visibility, and good flexible management. Flexible is important over your extended supply chain is going to pay in spades. It’s just too risky. A bolt can shut you down. Let me just put it that way.

 

Scott W. Luton [00:29:11]:

Right.

 

Kim Reuter [00:29:12]:

So it matters.

 

Scott W. Luton [00:29:13]:

Well, you know, my friend Greg White used to love this example. How many parts does it take to stop an automotive production line? Kevin Mike gave us some great examples, some very compelling examples with some big outcomes. Anything to add there, Kevin?

 

Kevin Wong [00:29:28]:

Yeah, I mean, I just one that I was particularly close to serving a big supplier to a large global consumer packaged goods company. They were even surprised themselves and how much they were able to reduce their inventory obsolescence. So they were able to raise by 75%, which is incredible. Just Mike’s point. There’s other examples of there being really millions of dollars of savings here. It’s absolutely true. There’s huge opportunities, incredible amounts of waste that really does need to be there. That’s why we’ve put a lot of emphasis on trying to help on the materials management side at our company.

 

Kevin Wong [00:30:04]:

It’s a big issue.

 

Scott W. Luton [00:30:06]:

Excellent point, Kevin and Kim. For folks out there that may not think they have much waste in their organization or in their materials management. Anything you’d like to share with those folks? Kim, you do.

 

Kim Reuter [00:30:18]:

I’m going to tell you that you do. Unless you’re running like 100% lean, you have some Mudda that’s right in your manufacturing. So there’s always opportunity. I don’t care who you are. There’s always opportunity for improvement.

 

Scott W. Luton [00:30:32]:

Always opportunity. And I appreciate what Mike said. It’s not a new logic commercial. I’m sure they have countless examples. And to that point, Kevin and Mike, big examples in fast moving consumer goods, big opportunities in contract manufacturing. Co packers are doing a lot of work across that space. All right, so we’re going to get some advice from Mike and Kevin and Kim here today. And, you know, for business leaders out there that want to achieve similar results as what you already just touched on.

 

Michael King [00:30:58]:

Right.

 

Scott W. Luton [00:30:58]:

Some of those big outcomes, what are several critical steps to choosing the right solution that enables more effective and successful materials management? And Michael, and start with you. How would you advise folks there?

 

Michael King [00:31:10]:

Yeah, this one’s a little close to the heart here. Being customer experience standpoint, you want to make sure that people are achieving the outcomes that they expect. Right. I think the first thing, though, is making sure you have a clear understanding of your strengths and weaknesses. What is the problem you’re trying to solve? And if there’s many problems, which often there are, you prioritize them. So you make sure that you’ve got them in order so you understand exactly how to build that cost benefit analysis. Kim, I think you said this earlier, but just to underscore it, involve your team. One of the major success factors in any implementation of technology is going to be the change management that’s involved.

 

Michael King [00:31:42]:

So involving your team from the beginning, it helps to improve the support for the implementation and ultimately the adoption for the solution, which is going to help you to realize that ROI. The last one I think I would add here is look for technology that works well with others. There’s a lot of options out there right now and a lot of, some pretty impressive tools, but how well do they work with others? There’s not a single platform that’s going to address all of your operational needs. So making sure that you’ve got systems that can talk to each other, systems that can talk to your, perhaps your customer systems, your vendor systems that’s critical.

 

Scott W. Luton [00:32:12]:

For an effective tech stack like this stuff there. Mike said, by my account, Kim and Kevin, let’s see, clarity, prioritization involving the team, one of my favorites. And tech that works tech that connects technic works well with others. Cause as your point there, Mike, and I’m kind of get your comment for. Go to Kevin. There’s a plethora, right? There’s a plethora out there, and a lot of it has AI plastered on it in some way, shape, or form. And a lot of it isn’t truly AI powered. Gotta do your homework, right? Ask tough questions, get those referral calls, go out and look and see.

 

Scott W. Luton [00:32:43]:

Lift the hood up. But, Kim, what would you add to Michael’s four pronged set of recommendations there?

 

Kim Reuter [00:32:49]:

So, building on, know your problem, you gotta know what you’re trying to solve. That is key. And the other tip I will give to people is if your software that you’re looking for is gonna require you to do, like, 60% customization, it’s not your software. So go find more software. Go find another software solution. But the thing I see, and I hate when I’ve worked with companies is when they just over customize something because they’re trying to make it do something that they used to do or they think they’re supposed to do. What’s the problem we’re trying to solve? How does the software solve the problem? These are the two questions.

 

Scott W. Luton [00:33:23]:

Yes. They’re taking Larry Bird and trying to make him run wide receiver routes in NFL, right? Hey, he’s a basketball legend. Let’s let larry bird be larry bird. I love that.

 

Kim Reuter [00:33:32]:

Yeah. And then they’ll give it to you free. They’re like, but we’ll give it to you. Oh, wait, there is no free software. That’s the other thing. There is no free software. Free software is like free puppy to.

 

Scott W. Luton [00:33:41]:

Get what you pay for in some ways. Kevin, a lot of good stuff from Mike and Kim there. What would you add some of your advice for folks that are trying to choose the right solution?

 

Kevin Wong [00:33:51]:

Yeah, Kim sort of stole one of mine that I was going to mention, but maybe just to build on that, like, I think a lot of people think I just need the piece of software that does this one thing should be pretty easy to build. My IT guy says he can do it, but there’s a lot involved in actually really having an enterprise software system that is the operating system for your company or something critical. And the news that you read about on cyber attacks and ransomware, all these kinds of things. Cybersecurity is actually a huge thing, and, like, a lot of real work needs to be done in that, like maintaining the software, working out technical data, these kinds of things, like maintaining over the lifespan of how long you’re actually gonna be using that software is like a very significant investment. And to Kim’s point, like, it can be very easily underestimated, really what’s gonna be involved in, like trying to build your own thing. And we do see those folks who try and come back a lot of the time actually ask for our help and just on that as well too. I think one of the advantages of working with a partner or someone has some leadership and experience in the area is back to that. Other comments about the data? Definitely hear this, too.

 

Kevin Wong [00:34:54]:

It’s like, I’ve got tons and tons of data, but I don’t know what to do with it or I don’t have time to go through it. I got just systems that are spitting out data, but I don’t know what to do with it. Having someone who’s got experience in industry, maybe services teams, or it’s in the product itself, the data schema and the reports and the visualizations are already built with some experience from the industry to know what things to really focus on. On can be really something that’s viable and something to look for. One other thing, definitely we try to encourage people to think outside of their four walls as well, too. So we kind of say that companies don’t win and lose themselves. It’s like their supply chains that really determine if they win or lose. It’s how they work with their trading partners that’s really defining success now.

 

Kevin Wong [00:35:40]:

So whenever you’re making an assessment, think about not just what it does for you, but how it’s going to interact with your partners and help you work with them better is really important. And just before, one last thing, just, it’s a big one for me. Just again, the culture and the mental attitude I think is really important in not being afraid of change, because there’s one thing that’s constant, it’s change. All these cliches, but it’s really true that you can either get drowned by that wave of change, or you kind of be like, surfing it and definitely go for surfing it.

 

Scott W. Luton [00:36:12]:

Kevin, I love that. And going back to one of your first components of your response there, cybersecurity. That is such a great, I mean, it sounds like intuitive folks are so focused on the real problems that they are trying to solve that are tangible, that are impacting day in and day out, that are creating pains in the operation. And that question is not asked enough. So folks ask that question, and if they say, oh, yeah, we got that. Dive deeper for all the time you.

 

Kevin Wong [00:36:40]:

See in the news that some business got shut down because they got ransomware. There’s probably like ten, a dozen. That just doesn’t make the news. You read the stats. It is terrifying, actually, how much the cybercrime is like, just, it’s crazy how much there is really.

 

Scott W. Luton [00:36:57]:

I’m with you, cat. It’s going to get, it’s only going to get worse, folks, because this technology continues to evolve with the good side. Hey, the bad guys keep on getting better access and technology, too. So, Kim, really quick, before we move on, we’re going to make sure folks on a connect with Mike and Kevin. We got some resources out there. Kim, what stood out? And I love Kevin’s comment about basically don’t get overwashed by the tidal wave of data and challenges and change, but surfing it. Kim, your thoughts there?

 

Kim Reuter [00:37:26]:

So, yeah, you got to stay on top of data. And you know, my key takeaway from today is data, data, because software with bad data is just bad software with bad data. So key takeaway is you got to have good quality data and you got to be using solutions that can massage and store and give you access to that data in quick and meaningful ways. It doesn’t have to be pretty. It just has to be meaningful and actionable ways.

 

Scott W. Luton [00:37:53]:

That’s right. I love that. I’m glad you mentioned actionable because it’s not good enough to have really cool technology. It’s got to be able to power actions and your teams and outcomes. What are they going to do with it?

 

Michael King [00:38:06]:

Right?

 

Scott W. Luton [00:38:06]:

Everybody’s after visibility or when you catch it, it’s like that dog catching the car. Once he’s got it, you don’t know what to do with it. And that’s so critical. That is so critical. I really botched that analogy. But y’all think y’all know what I’m talking about. All right, see him? Yeah. No one has cybersecurity.

 

Scott W. Luton [00:38:21]:

You got to ask those questions. So got to make sure we connect folks with Mike and Kevin and the cool things you are doing at newlogy. Because again, folks, have the conversation after. Don’t take any word you’re hearing here today. Have the conversations, ask the questions, explore the art of the possible. For sure. Kevin, how can folks connect with you social wise?

 

Kevin Wong [00:38:43]:

LinkedIn is really the thing for me. You can find me Kevin Wong. That she’s a very common name. Kevin Wong. Nu Luigi, maybe will maybe help you out. But my email is just kevinwliji.com. so you email me as well, too. And happy to connect and follow up on everything.

 

Kevin Wong [00:38:57]:

I’ll also be in Austin at the ASCM connect in September. So if you’re there, come up, say hi, love to chat with you. Connect in face to face.

 

Scott W. Luton [00:39:06]:

Love it. Austin, Texas. Keep it. Was it, keep it. Weird.

 

Kim Reuter [00:39:10]:

Austin?

 

Scott W. Luton [00:39:11]:

Is that one of the mantras there? I love that, by the way. But check out Kevin and the gang at the ASM connect there in Austin in September. All right, Michael King, have enjoyed your perspective here today as well. How can folks connect with you?

 

Michael King [00:39:24]:

Same thing. So, I mean, LinkedIn is probably the, the best way. Pretty common name as well. So Michael King, Nullaju will be there. My ugly mug will pop up pretty quick. Hopefully you recognize me email wise, the same format. So Michael, m I c h a e l king. And yeah, they’re likely going to be joining Kevin at ASCM Connect in September as well.

 

Michael King [00:39:42]:

So you almost fooled me there, Scott. I was about to say July, but yeah, I hope to see some of you all there.

 

Scott W. Luton [00:39:48]:

Hey, we’re all excited to get Austin sooner. Really cool city. A lot of cool things going on. All right, so Kim, you’ve given us your key takeaway, but I would encourage you. Hey, connect with Kim Reuter on LinkedIn. She just published a great blog. Y’all check that out. Kim, really enjoyed your color commentary here today.

 

Scott W. Luton [00:40:04]:

And we got some other resources. Kim, Mike and Kevin, really important here. I think we’re already dropping them in the comments there. First off, a really neat ebook entitled waste not solving materials management challenges in the external supply chain. I would add, fear not, right? Lean into new ways of doing things. Don’t let that deadly. Hey, we’ve been doing this the same way for so long. There’s better ways of doing things.

 

Scott W. Luton [00:40:28]:

And Mike and Kevin and Kim have all touched on that here today. So check out that ebook. And next up, this industry report entitled Contract Manufacturing the value of a network based approach. Check out both of those CTA’s from our friends at Nulogy. You’ll get a lot more cool insights from a company that is do helping organizations do it different and do it different in a very powerful way, which of course, Mike and Kevin both touched on here today. All right, big thanks. Michael King, chief customer, experienced officer with new logic. Great to have you here, Mike.

 

Michael King [00:41:01]:

Thanks, Scott. Thank you, Kim.

 

Scott W. Luton [00:41:03]:

You bet. Safe travels to you. I look forward to some pictures of you continuing to beat up on folks out. I’m kidding, I’m kidding. Mike’s cool guy, but don’t mess with him. Kevin Wong, co founder, chief operating officer with Nulogy. Man, I tell you what, congrats on all the growth and success over there. Great to have you here today, Kevin.

 

Kevin Wong [00:41:21]:

Thank you, Scott. Thanks, Tim. Enjoyed the talk.

 

Scott W. Luton [00:41:24]:

Definitely. We look forward to getting pictures around good things. You’re eating in Austin coming up in September. I think Mike and Kevin and Kim brought it today with actual ways of driving real improvement, not just in your materials management approach, but in your supply chain management performance. Kim Reuter, always a pleasure. Look forward to our next conversation. But, folks, here’s the deal. You got to take something, you know, from Kim saying that she runs that church to what Mike and Kevin talked about in terms of real, tangible ways, not fluff, not theoretics.

 

Scott W. Luton [00:41:59]:

Technology that works and as important as driving outcomes is making it easier on your people to have more success day in and day out. Right? Taking the friction out. I love that. But onuses. Take one thing that Kevin or Michael or Kim said here today, put it into action. That’s the owners right. That’s what you got to do, deeds, not words. With all that said, Scott Luden here on behalf of the suppose you now team challenge you to do good, give forward, be the change that’s needed.

 

Scott W. Luton [00:42:24]:

And we’ll see you next time right back here at supply chain now. Thanks, everybody.

 

Narrator [00:42:30]:

Thanks for being a part of our supply chain now community. Check out all of our programming at Supply chain now.com and make sure you subscribe to supply chain now anywhere you live. Listen to podcasts and follow us on Facebook, LinkedIn, Twitter and Instagram. See you next time on supply chain now.

 

 

 

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Featured Guests

Kevin Wong, As Chief Operating Officer and a co-founder of Nulogy, Kevin has been a driving force behind the product vision and strategy for the business. To maintain Nulogy’s position as a source of leading innovation in supply chain, Kevin is an active member and speaker at organizations such as the Council of Supply Chain Management Professionals (CSCMP), the Foundation for Supply Chain Solutions (F4SS), Visibility Council and Association for Supply Chain Management (ASCM). Prior to Nulogy, Kevin performed strategic planning and program management at Microsoft for their next-generation enterprise television services and worked in enterprise software at a high-growth CRM company. Kevin has a Systems Design Engineering degree from the University of Waterloo, lives in Riverdale with his wife and two sons and enjoys serving on the board of Hot Docs and the CUTC Foundation. Connect with Kevin on LinkedIn. 

Michael King, As Chief Customer Experience Officer, Michael King is responsible for driving enhancements to the Nulogy customer experience across all touch points: from how Nulogy solutions are implemented and used, to long-term contributions to customer success. Michael’s previous role was as Director with the Technology Solutions group at MNP, a leading national Canadian consultancy. Previously, King served in multiple roles for over a decade at IndustryBuilt Software. Michael holds an Engineering degree from McMaster University. Connect with Michael on LinkedIn. 

Hosts

Scott W. Luton

Founder, CEO, & Host

Kim Reuter

Host

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Additional Links & Resources

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Nulogy's eBook- Waste Not: Solving Materials Management Challenges in the External Supply Chain

Nulogy's Industry Report- Contract Manufacturing: The Value of a Contract-Based Approach

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Billy Taylor

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Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Kim Reuter

Host

From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Allison Giddens

Host

Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Katherine Hintz

Creative Director, Producer, Host

Katherine Hintz, MBA is a marketing professional who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Tandreia Bellamy

Host

Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Marty Parker

Host

Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

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Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

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Jake Barr

Host

An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

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Marcia Williams

Host

Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

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Luisa Garcia

Host, Logistics with Purpose

Luisa Garcia is a passionate Marketer from Lagos de Moreno based in Aguascalientes. She holds a Bachelor’s Degree in Marketing from Universidad Autonoma de Aguascalientes, Mexico. She specializes in brand development at any stage, believing that a brand is more than just a name or image—it’s an unforgettable experience. Her expertise helps brands achieve their dreams and aspirations, making a lasting impact. Currently working at Vector Global Logistics in the Marketing team and as podcast coordinator of Logistics With Purpose®. Luisa believes that purpose-driven decisions will impact results that make a difference in the world.

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Astrid Aubert

Host, Logistics with Purpose

Astrid Aubert was born in Guadalajara, she is 39 years old and has had the opportunity to live in many places. She studied communication and her professional career has been in Trade Marketing for global companies such as Pepsico and Mars. She currently works as Marketing Director Mexico for Vector Global Logistics. She is responsible for internal communications and marketing strategy development for the logistics industry. She is a mother of two girls, married and lives in Monterrey. She defines herself as a creative and innovative person, and enjoys traveling and cooking a lot.

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Sofia Rivas Herrera

Host

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey University, class 2019. Upon graduation she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management (GCLOG) and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Former Data Analyst within the airport industry in Latin America at Pacific Airport Group, performing benchmarking reports and predictive analysis of future market behavior.

Currently working as Sr. Staffing Analyst within the S&OP team in Mexico at the biggest ecommerce company in Latin America: Mercado Libre. Responsible for workforce forecasting and planning through the analysis of demand, productivity, capacity, cost & time constraints. Sofia self identifies as Supply Chain Ambassador, sharing her passion for the field in her daily life. She has been recognized as upcoming thought leader in the field and invited to participate in several podcasts (Freight Path Podcast, Supply Chain Revolution Podcast, Let’s Talk Supply Chain, Industrificados) to discuss topics such as digital transformation, automation and future skillsets for supply chain professionals.

She is a frequent featured guest at Supply Chain Now and appointed co-host for their new series Supply Chain Now en Español. Global Ambassador for ISCEAs Sustainable Supply Chain Professional Certification (CSSCP) and keynote speaker at World Supply Chain Forum 2021 by ISCEA Indonesia.

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Karin Bursa

Host

Karin Bursa is the 2020 Supply Chain Pro to Know of the Year and the Host of the TEKTOK Digital Supply Chain Podcast powered by Supply Chain Now. With more than 25 years of supply chain and technology expertise (and the scars to prove it), Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and share their success stories. Today, she helps B2B technology companies introduce new products, capture customer success and grow global revenue, market share and profitability. In addition to her recognition as the 2020 Supply Chain Pro to Know of the Year, Karin has also been recognized as a 2019 and 2018 Supply Chain Pro to Know, 2009 Technology Marketing Executive of the Year and a 2008 Women in Technology Finalist. 

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Vin Vashishta

Host

Vin Vashishta is the author of ‘From Data To Profit’ (Wiley 2023). It’s the playbook for monetizing data and AI. Vin is the Founder of V-Squared and built the business from client 1 to one of the world’s oldest data and AI consulting firms. His background combines nearly 30 years in strategy, leadership, software engineering, and applied machine learning.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal & Host

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Constantine Limberakis

Host

Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Director, Customer Experience

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Mary Kate Love

Chief of Staff & Host

Mary Kate Love is currently the VP of marketing at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Vicki White

Controller

Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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